12 of the 370 complaints about the 1997 Mercury Grand Marquis are about the transmission — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 97,130 miles.
12
Complaints
0
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
POWER TRAIN
PUT CAR IN PARK, AND IT SHOWED TO BE IN PARK. BUT, IT WAS IN REVERSE, GOING BACKWARD, AND ALMOST CAUSED AN ACCIDENT.
NHTSA complaint #11321753 — an unverified report by a vehicle owner.
POWER TRAIN
COOLANT LEAK FROM CRACK IN PLASTIC INTAKE MANIFOLD. THIS CAR ONLY HAS 97,130 MILES ON IT AND WELL CARED FOR. THEY SHOULD NOT BE USING PLASTIC IN THIS APPLICATION - IT SHOULD BE IRON OR ALUMINUM. THIS IS A COMMON PROBLEM I WAS TOLD WITH THE 4.6 V8 ENGINE. FORD NEEDS TO RECALL THESE AND REPLACE AT NO COST TO CUSTOMER. I WILL BE WRITING A LETTER TO FORD IF THE DEALER DOESN'T COVER THIS AS A RECALL. RIDICULOUS TO USE PLASTIC IN THIS APPLICATION.
NHTSA complaint #10682192 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR MAKE A LOUD CRACKLE SOUND WHEN I MAKE A LEFT TURN, AND ALSO MY TRANSMISSION STARTING ACTING UP. I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASE IT FROM AND THEY TOLD ME NOTHING WAS WRONG, AND I HAD THE EXTENDED WARRANTY, BUT I TOOK IT UPON MYSELF AND TOOK IT TO A TRANSMISSION SHOP AND I WAS THEN TOLD THAT I NEED A NEW TRANSMISSION. SO THE DEALER LIED TO ME AND NOW MY WARRANTY RAN OUT AND THEY WON'T FIXED IT. WHAT CAN I DO. I ALSO SEE ALOT OF RECALL FOR MY CAR THAT NO ONE NEVER SENT ME INFO ABOUT.
NHTSA complaint #10275682 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING MIL CODE P0420 SET. FORD TSB 03-24-5 INDICATES PCM REPROGRAMMING RATHER THAN REPLACEMENT OF CATALYTIC CONVERTERS REQUIRED. DESPITE BEING WITHIN EMISSIONS WARRANTY COVERAGE PERIOD DEALER CHARGED $119 FOR THIS WORK, CLAIMING EMISSIONS WARRANTY DID NOT COVER THIS WORK. DEFECTIVE PROGRAMMING OF PCM TO CAUSE THE CHECK ENGINE LIGHT TO COME ON, REQUIRING A VISIT TO DEALER. CAN'T PASS EMISSIONS TEST WITH LIGHT ON, SHOULD BE AGAINST THE LAW. IN ANY CASE THE REPROGRAMMING OF THE PCM SHOULD HAVE RESULTED IN NO CHARGE. THIS FAILURE RESULTED IN A MANDATED, DUE TO STATE EMISSIONS TESTING, VISIT TO DEALER AND A CHARGE FOR SERVICE TO FIX A MANUFACTURING DEFECT.*AK THE PCM WAS REPROGRAMMED, ACCORDING TO DEALER, AND CURRENTLY LIGHT IS OFF. IT IS VERY EASY TO PROGRAM THE PCM TO SEND ERRONEOUS CODES AT ANY TIME, ESPECIALLY WHEN OUT OF WARRANTY, ALLOWING THE CAR DEALERS TO CREATE A CASH FLOW THEY MIGHT NOT OTHERWISE HAVE. THIS SHOULD BE ILLEGAL!
NHTSA complaint #10104436 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
SEVERAL MONTHS AGO, I REPORTED A SHUDDER OR VIBRATION IN THE TRANSMISSION AT SPEEDS OVER 25 MPH. I HAD BEEN TOLD THAT EITHER THE TORQUE CONVERTER OR 85% OF THE TIME THE TRANSMISSION FLUID WAS THE PROBLEM. A NEW MERCON 5 FLUID WAS BEING USED TO ELIMINATE THE SHUDDER OR VIBRATION. I TOOK THE VEHICLE IN TODAY TO FORD, WHO IS NOW REPORTING THE CLUTCH TO BE GOING OUT. I FIND THIS VERY UNUSUAL AT 48,000 MILES WITH THE PREVIOUS DIAGNOSIS GIVEN. IT SOUNDS LIKE THERE WAS A MANUFACTURING DEFECT WITH THE TRANSMISSIONS OR RELATED PARTS FOR THIS VEHICLE. ALSO BOTH ELECTRONIC WINDOWS ON THE DRIVER-SIDE HAVE GONE OUT...REGULATOR PARTS BROKEN. HELP!
NHTSA complaint #10080443 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE OWNED A 1997 GRAND MARQUIS FOR APPROX 3 YEARS. WE HAVE NOTICED A SHUDDER AND/OR VIBRATION IN THE TRANSMISSION AT VARIOUS SPEEDS, RANGING FROM APPROX 27MPH TO 55 OR 60 MPH. IT APPEARS TO DIMINISH UPON ACCELERATION AT EACH POINT, BUT RETURNS LATER. THE VEHICLE HAS LESS THAN 45K MILES. IT DIDN'T HAVE THIS PROBLEM WHEN PURCHASED. IS THIS A RECALL SAFETY ISSUE OR MANUFACTURER'S DEFECT? WILL THIS LEAD TO FURTHER, MORE PROBLEMATIC DIFFICULTIES OR DOES IT SMOOTH OUT AFTER INCREASED DRIVING? CAN AN ADDITIVE COMPLETELY ELIMINATE THE SHUDDER WITHOUT DAMAGING ANYTHING ELSE? THANK YOU.
NHTSA complaint #10056905 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION AND CATALYTIC CONVERTER FAILED. *AK
NHTSA complaint #10009443 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
IN STEERING COLUMN BOLTS TO THE SHIFT INDICATOR FELL OUT. VEHICLE WAS HARD TO MANEUVER AND THERE WAS NO CONTROL OF WHICH GEAR VEHICLE WAS BEING SHIFTED TO. DEALER WAS NOTIFIED.
NHTSA complaint #8003519 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE SHUT DOWN COMPLETELY WHILE PROCEEDING ACROSS A BUSY INTERSETION, CONSUMER WAS ABLE TO SHIFT INTO NEUTRAL AND RESTART ENGINE WHILE STILL ROLLING AND CONTINUED ON,ENGINE CHECK LIGHT WOULD STAY ON, CONSUMER HAD AARM REMAN SENSOR ASY-ENGINE ELEC. REPLACED, AND ALSO PCM REPROGRAMMED.
NHTSA complaint #560631 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ABOUT 35MPH VEHICLE WOULD GO INTO NEUTRAL, , AND CONSUMER WOULD HAVE TO PULL OVER AND RESTART CAR.
NHTSA complaint #873405 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED.
NHTSA complaint #607615 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
DRIVE BELT FAILED, CAUSING ACCIDENT.
NHTSA complaint #520377 — an unverified report by a vehicle owner.