11 of the 449 complaints about the 2003 Mercury Grand Marquis are about the airbag system — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 8,115 miles.
11
Complaints
3
Crashes
0
Fires
4
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
DRIVER SEATBELT WAS REPLACED (BAD MAYBE) AND AIR BAG LIGHT CAME ON IMMEDIATELY AFTER SEAT BELT WAS REPLACED WIPERS TURN ON BY THEMSELVES AND WILL NOT TURN OFF.
NHTSA complaint #11119394 — an unverified report by a vehicle owner.
AIR BAGS
A SPRING IN THE DRIVER'S SEAT BELT BUCKLE FAILED, CAUSING THE AIRBAG LIGHT ON THE INSTRUMENT PANEL TO ILLUMINATE AND DEACTIVATE THE AIR BAG SYSTEM IN THE EVENT OF A FRONT IMPACT REQUIRING AIR BAG DEPLOYMENT. THE SEAT BELT AND BUCKLE WAS REQUIRED TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED EVERY TIME THE DRIVER FASTENS THE SEAT BELT. THE AIRBAG LIGHT STAYS ON AND WOULD NOT GO OFF WHEN THE DRIVER FASTENS THE SEAT BELT. THE DEALER TRACED THIS TO A FAULTY SEAT BELT LATCH. FROM READING ON OWNERS' BLOGS OF THIS MODEL, OVER SEVERAL YEARS INCLUDING MY MODEL YEAR, MY PROBLEM DOES NOT APPEAR TO BE A UNIQUE OR RARE OCCURRENCE. THE MOST COMMON CAUSES ARE WORN OR BROKEN SPRINGS ON THE SWITCH IN THE SEAT BELT LATCH. THE SWITCH IN THE SEAT BELT LATCH NOT RECOGNIZING THE DRIVER IN THE DRIVER'S SEAT WITH THE SEAT BELT FASTENED CAUSES THE LIGHT TO GO ON AND DEACTIVATE THE AIRBAG RESTRAINT SYSTEM FOR THE DRIVER. THIS SAFETY ITEM SHOULD BE A MODEL RECALL.
NHTSA complaint #10836737 — an unverified report by a vehicle owner.
AIR BAGS
AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE.
NHTSA complaint #10556887 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE WAS INVOLVED IN A SINGLE CAR CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS THROWN FROM THE SEATBELT INTO THE REAR PASSENGER SEAT. THE POLICE APPEARED ON THE SCENE AND THE DRIVER WAS REPORTED INJURED. THE DRIVER SUSTAINED MAJOR INJURIES AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85,000. UPDATED 02/07/11 *BF UPDATED 04/21/11
NHTSA complaint #10359226 — an unverified report by a vehicle owner.
AIR BAGS
WHILE WAITING FOR RED THE LIGHT TO CHANGE, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER COULD NOT MAINTAIN CONTROL, THE VEHICLE JUMPED THE CURB AND CRASHED INTO A DITCH. *AK THERE WAS NO DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. THE AIR BAG DID NOT DEPLOY, THE ELECTRONIC FUEL SHUT OFF AND DID NOT ENGAGE AND THE SEAT BELTS DID NOT TIGHTEN. THE CONSUMER WAS TOLD THAT THE ADJUSTABLE PEDALS CAUSED THE ACCIDENT AND HAVE CAUSED A LOT OF ACCIDENTS. FORD CLAIMED THAT FAULT IS THE DRIVER'S FAULT DUE TO THEIR FOOT BEING ON BOTH PEDALS AT THE SAME TIME. *SCC
NHTSA complaint #10044348 — an unverified report by a vehicle owner.
AIR BAGS
MY WIFE HIT A SUBURBAN ON ITS DRIVER SIDE. OUR CAR HAD $6000.00 DAMAGE TO THE FRONT END OF OUR 2003 MERCURY MARQUIS WITH ONLY 3000 MILES ON IT. MY COMPLAINT IS THAT THE AIR BAG DID NOT DEPLOY ON IMPACT, THERE BY CAUSING FACIAL INJURY AND A BROKEN NOSE.
NHTSA complaint #10041439 — an unverified report by a vehicle owner.
AIR BAGS
WHILE TRAVELING AT HIGHWAY SPEED PASSENGER SIDE AIRBAG INADVERTENTLY DEPLOYED. AS A RESULT PASSENGER'A ARM/BACK, AND SHOULDER WERE INJURED.
NHTSA complaint #10039668 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE DRIVING 65 MPH THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. AS A RESULT THE PASSENGER SUSTAINED BACK, RIGHT SHOULDER, NECK AND ARM INJURIES FROM THE DEPLOYMENT OF THE AIR BAG . *AK *NLM *NLM
NHTSA complaint #10038454 — an unverified report by a vehicle owner.
AIR BAGS
WHEN DRIVING 60 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY, CAUSING A DISTRACTION TO THE DRIVER. THE DEALER HAD BEEN NOTIFIED. *AK *SCC
NHTSA complaint #10037851 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
STEERING WHEEL MOUNTED UPSIDE DOWN. THIS PLACES THE AIRBAG IN THE WRONG POSITION. WILL BE REPAIRED TODAY BY DEALER.
NHTSA complaint #10032718 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE AIR BAG SENOR LIGHT COMES ON AND STAYS ON. THE DEALERSHIP HAS SERVICED VEHICLE 5 TIMES, BUT IS UNABLE TO CORRECT THE PROBLEM. PH
NHTSA complaint #10006585 — an unverified report by a vehicle owner.