FaultScore

2003 Mercury Grand Marquis window and wiper problems

11 of the 449 complaints about the 2003 Mercury Grand Marquis are about the glass, mirrors and wipers — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 74,000 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Visibility/Wiper 4 36.4%
Windshield Wiper/Washer 1 9.1%
Power Window Devices AND Controls 1 9.1%
Windshield 1 9.1%
Fan/Motor 1 9.1%
Rearview Mirrors/Devices 1 9.1%
Motor 1 9.1%
Visibility 1 9.1%

Windows, Mirrors & Wipers across every Mercury Grand Marquis year

1992 17 13.9%
1994 14 11.5%
1995 18 14.8%
1996 10 8.2%
1997 13 10.7%
2000 16 13.1%
2003 11 9.0%
2004 11 9.0%
2005 12 9.8%

What owners said

Filed with NHTSA, in their own words.

Indianapolis, IN

VISIBILITY/WIPER

O.I.N. 11523223 05/22/2023 1. Lighting Control Module: Failure 2nd time. 2.Couldn't see where I was traveling. 3. No. 4. Yes. Inspected by myself, a Mechanic and Trouble Shooter. 5. Yes. Prior to the failure, the headlamps began flashing on and off. Previously the taillights failed. No warning. Lighting Control Module Defective. Replaced Module per Recall 14N01C. Ford Dealership, Pearson Ford, INC.10650 N. Michigan RD., Zionsville, In., 317.873.3333, Service Advisor: William Haygood

NHTSA complaint #11523269 — an unverified report by a vehicle owner.

at 107,000 miles Fort Mill, SC

VISIBILITY/WIPER

DRIVER SEATBELT WAS REPLACED (BAD MAYBE) AND AIR BAG LIGHT CAME ON IMMEDIATELY AFTER SEAT BELT WAS REPLACED WIPERS TURN ON BY THEMSELVES AND WILL NOT TURN OFF.

NHTSA complaint #11119394 — an unverified report by a vehicle owner.

at 80,000 miles Myrtle Beach, SC

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL FOR APPROXIMATELY FIVE TO TEN SECONDS WHEN THE VEHICLE WAS BEING DRIVEN. THE CONTACT ALSO STATED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #11051753 — an unverified report by a vehicle owner.

at 120,000 miles Dennison, IL

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FUSE WAS REMOVED TO PREVENT THE WINDSHIELD WIPERS FROM OPERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #10808973 — an unverified report by a vehicle owner.

Toledo, OH

VISIBILITY/WIPER

MY 2003 MERCURY GRAND MARQUIS HAS HAD AN ISSUE WITH THE LIGHTING MODULE FOR THE HEADLIGHTS. THE HEADLIGHTS WILL NOT TURN ON ANYMORE AND FROM WHAT I SEE FROM OTHERS COMPLAINTS ABOUT THIS MODEL IS THAT THE MAJORITY OF THE COMPLAINTS WITH THIS VEHICLE ARE WITH THE SAME ISSUE! I REALLY HOPE THAT THIS ISSUE BECOMES A RECALL SINCE OBVIOUSLY THEY ARE AWARE OF HOW MANY PEOPLE ARE HAVING THIS PROBLEM. DO YOU KNOW HOW HARD IT IS NOT TO BE ABLE TO DRIVE AT NIGHT?! LET ALONE WHEN IT'S RAINY OR FOGGY OUT. I HAVE YOUNG CHILDREN WHAT IF THERES AN EMERGENCY?? THIS ISSUE NEEDS TO BE ADDRESSED BEFORE MORE PEOPLE GET INTO AN ACCIDENT! ARE THEY WAITING FOR SOMEONE TO DIE FIRST!? ANOTHER ISSUE I HAVE IS WITH THE WINDSHIELD WIPERS- THEY ONLY HAVE ONE SPEED- FAST. I DON'T KNOW WHY THEY WOULDN'T MAKE THEM WITH SLOWER SETTINGS, EVERY TIME IT RAINS LIGHTLY I HAVE TO TURN THEM ON FOR A SECOND AND OFF REPEATEDLY BECAUSE THERE AREN'T ANY SLOWER SETTINGS. I LIKE THE COMFORT OF MY GRAND MARQUIS BUT THESE ISSUES REALLY NEED TO GET RESOLVED OR I'LL BE FORCED TO BY ANOTHER VEHICLE AND IF THEY DON'T DO A RECALL ON THE EXTERIOR LIGHTS I WILL NEVER BUY ANOTHER VEHICLE FROM FORD MOTOR COMPANY BECAUSE IT WILL SHOW THAT THEY REALLY DON'T CARE ABOUT PEOPLE'S SAFETY!

NHTSA complaint #10778595 — an unverified report by a vehicle owner.

at 127,000 miles Sulphur Springs, TX

VISIBILITY:WINDSHIELD WIPER/WASHER

HEAD LIGHTS WHEN OFF. I TURNED THEM TO THE AUTO SETTING AND THEY WOULD WORK FOR A SHORT TIME AND GO OFF. THEN THEY WOULDN'T WORK NO MATER WERE YOU SET THEM. WIPER CAME ON BY THEMSELVES AND I HAD TO PULL THE FUSE TO STOP THEM, WHEN I NEEDED THE WIPERS I HAVE TO REPLACE THE FUSE. THEN WHEN I TRY TO TURN THEM OFF THEY STOP IN THE DRIVERS VIEW IF THEY STOP AT ALL. SOMETIMES THEY WOULD WORK RIGHT AND THEN NOT AT ALL. THE WIPER WATER PUMP WOULD NOT WORK EITHER. NOW IT'S WORKING AGAIN.

NHTSA complaint #10441421 — an unverified report by a vehicle owner.

at 49,200 miles OLD Town, ME

VISIBILITY

THIS IS ON MY 2003 MERCURY GRAND MARQUIS GS. THE LIGHT PROCESSOR FAILED AND MY HEADLIGHTS WENT OUT AFTER DRIVING THE VEHICLE FOR 5 TO 10 MINUTES. THEY CONTINUE TO DO THIS UNTIL THE SYSTEM WOULD RESET, TAKING 15 TO 30 SECONDS. THIS ALSO HAPPEN ON MY 1997 FORD CROWN VIC FIRE CHIEFS CAR WHEN I HAD THAT VEHICLE. BOTH VEHICLES NEEDED TO HAVE THE LIGHT PROCESSOR REPLACED COSTING OVER $500.00. MY MECHANIC STATED THAT WHEN HE CALLED THE DEALER THEY STATED THAT THEY ALWAYS KEEP 3 OR 4 IN STOCK BECAUSE THIS IS A PROBLEM. MY QUESTION IS WHY IS THIS NOT A RECALL ITEM??? THE HEADLIGHTS GOING OUT WHILE DRIVING DOWN THE ROAD AT NIGHT MUST BE A SAFETY ISSUE? THANK YOU FOR YOUR TIME IN THIS MATTER.

NHTSA complaint #10298518 — an unverified report by a vehicle owner.

at 68,000 miles Saint Johnsbury, VT

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

DRIVER'S REMOTE CONTROLS OF FRONT PASSENGER WINDOW AND DRIVER'S SIDE MIRROR JUST STOPPED WORKING. AUTO IS OUT OF WARRANTY (2003).

NHTSA complaint #10227743 — an unverified report by a vehicle owner.

at 68,000 miles Saint Johnsbury, VT

VISIBILITY:REARVIEW MIRRORS/DEVICES

DRIVER'S REMOTE CONTROLS OF FRONT PASSENGER WINDOW AND DRIVER'S SIDE MIRROR JUST STOPPED WORKING. AUTO IS OUT OF WARRANTY (2003).

NHTSA complaint #10227743 — an unverified report by a vehicle owner.

at 20,807 miles Munster, IN

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

DT*: THE CONTACT STATED OVER A PERIOD OF TWO YEARS ACORNS HAVE ACCUMULATED INSIDE THE HOLES SURROUNDING THE WINDSHIELD WIPER ARMS. THE HOLES ARE TWO INCHES IN DIAMETER. THE CONTACT LIVES NEAR AN ACORN TREE AND THE ACORNS FUNNEL THEMSELVES DOWN INTO THE HOLES. THERE WERE 50 OR MORE ACORNS INSIDE THAT CAUSED THE MECHANISM TO BIND. THE CONTACT BELIEVES THIS IS A DESIGN DEFECT. THIS CAUSED THE WIPING MECHANISM TO BIND AND STRIPPED THE GEAR IN THE WINDSHIELD WIPER MOTOR CAUSING THE WIPERS TO STOP WORKING. THE WIPERS HAVE BEEN REPAIRED. UPDATED 3/9/2006 -

NHTSA complaint #10149977 — an unverified report by a vehicle owner.

Concord, NC

VISIBILITY:WINDSHIELD

WHILE DRIVING UNDER RAINING CONDITIONS CRUISE CONTROL WAS NOT WORKING. INSTRUMENT LIGHTS PANEL WAS OFF, AND WINDSHIELD WORKED INTERMITTENTLY. DEALER REPLACED TWO COMPUTERS IN THE ELECTRICAL SYSTEM , BUT PROBLEM STILL OCCURRING.

NHTSA complaint #10040021 — an unverified report by a vehicle owner.

Other 2003 Mercury Grand Marquis problems

← Full 2003 Mercury Grand Marquis report