44 of the
422 complaints about the 2009 Mercury Mariner are about the
transmission — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
69,000 miles.
A
44
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Power Train
4193.2%
Automatic Transmission
36.8%
Transmission & Drivetrain across every Mercury Mariner year
I have been intermittently losing power steering. The code is B1342. After researching, it looks like Ford is aware of this problem but is unwilling to fix the issue. This fix must be done at a dealership since it is a software issue and going to cost $2,000. Obviously losing power steering when going at fast speeds is incredibly dangerous for myself and others. There is no check engine light that comes on when the issue arises.
NHTSA complaint #11506411 — an unverified report by a vehicle owner.
at 105,000 milesHolywood, FL
POWER TRAIN
I WAS DRIVING AROUND 40 MPH AND A LIGHT IN MY DASH THE SYMBOL OF A WRENCH APPEARED ,THEN MY SUV I LOST POWER GOING FORWARD , IT SEEMED THE ENGINE SHUT DOWN , I WAS ABLE TO GET OFF THE ROAD IN VERY BAD TRAFFIC WITH OUT GETTING INTO AN ACCIDENT . THE TRAFFIC WAS VERY HEAVY AND THE SUV WAS VERY HARD TO CONTROL WITH OUT POWER.
NHTSA complaint #11063886 — an unverified report by a vehicle owner.
at 94,700 milesLOS Angeles, CA
POWER TRAIN
DRIVING MY 2009 MARINER PREMIER ABOUT 35/45 MPH WHEN WRENCH SYMBOL COMES ON INDICATING THROTTLE CONTROL POWERTRAIN / TRANSMISSION PROBLEM CAR IS NOT ACCELERATING PROPERLY AND TRANSMISSION IS JERKING WHEN I STEP ON THE GAS PEDAL AND THE CAR SHAKES VIBRATES AND FEELS UNDER POWERED. GOT HOME AND PARKED IT. STARTED IT UP AND NOW CHECK ENGINE LIGHT IS ALSO ON. IS THIS COVERED BY THE RECALL FOR EXTENDED WARRANTY FROM FORD ?
NHTSA complaint #11053592 — an unverified report by a vehicle owner.
at 122,680 milesChattanooga, TN
POWER TRAIN
I AM GETTING CONTINUAL THROTTLE BODY ERRORS ON MY 2009 MARINER. IT GOES INTO LOW POWER MODE SO I CAN "LIMP HOME". IT HAPPENS MOSTLY ON HIGHWAYS WHEN I NEED TO "PUNCH IT" AND GET ALOT OF ACCELERATION.
NHTSA complaint #11024080 — an unverified report by a vehicle owner.
Panama City, FL
POWER TRAIN
TEST DRIVING VEHICLE AND I COULD NOT ACCELERATE. DEALER SAID HE WOULD FIX PROBLEM.
NHTSA complaint #10861588 — an unverified report by a vehicle owner.
at 73,000 milesNEW York, NY
POWER TRAIN
ON 1/1/2016 I WAS DRIVING ON 495 W IN QUEENS, NY HEADING BACK TO MANHATTAN WHERE I LIVE. OUT OF NOWHERE THE CAR BEGAN JERKING, A WRENCH LIGHT ON THE DASH PANEL CAME ON (WHICH I NEVER SAW BEFORE) AND I COULD TELL THE CAR WAS DECELERATING. I TRIED HITTING THE ACCELERATOR AGAIN, THE CAR WOULD JERK, THE ENGINE WAS REVVING BUT WAS BARELY MOVING. I KNEW I HAD TO PULL OVER AND LUCKILY I WAS ABLE TO NAVIGATE TO THE SHOULDER OF THE ROAD. THIS WAS AN EXTREMELY DANGEROUS SITUATION. I AM A CONFIDENT DRIVER, HOWEVER, A LESS CONFIDENT OR TIMID DRIVER MOST LIKELY WOULD HAVE PANICKED AND GOTTEN INTO A POTENTIALLY SERIOUS COLLISION.
NHTSA complaint #10818297 — an unverified report by a vehicle owner.
at 100,000 milesBelleview, FL
POWER TRAIN
WHILE DRIVING DOWN THE ROAD ANYWHERE FROM 20-55 MPH, THE CAR SEEMS TO STALL OUT AND THE ACCELERATOR NO LONGER WORKS. YOU HAVE TO PULL OVER AND SHUT THE VEHICLE OFF AND IT WILL START AGAIN. SOMETIMES THE SAME PROBLEM WILL OCCUR AGAIN WITHIN SECONDS, MINUTES, OR DAYS LATER.
NHTSA complaint #10808197 — an unverified report by a vehicle owner.
at 67,000 milesPasadena, MD
POWER TRAIN
NORMAL DRIVING WHEN SUDDENLY THERE WAS NO ACCELERATION & THE WRENCH LIGHT CAME ON IN THE DASHBOARD. CAR WAS RUNNING BUT THERE WAS NO ACCELERATION & IDLED ROUGHLY. MECHANIC PUT A DIAGNOSTIC ON IT WHICH READ P2112 THROTTLE CONTROL ACTUATOR SYSTEM STUCK CLOSED. BINDING THROTTLE BODY STUCK CLOSED. THERE WAS NO WARNING AND THE INCIDENT WAS VERY SCARY SINCE I COULD NOT GET OUT OF THE WAY OF TRAFFIC. THE CAR WOULD GO ABOUT 1MPH UNTIL I WAS ABLE TO PULL OFF THE ROAD. WHEN THE CAR WAS LATER SHUT OFF AND RESTARTED, ACCELERATION RETURNED. THIS IS FRIGHTENING AS YOU DO NOT KNOW WHEN IT COULD HAPPEN AND COULD CAUSE A SERIOUS ACCIDENT.
NHTSA complaint #10731405 — an unverified report by a vehicle owner.
at 84,000 milesTemperance, MI
POWER TRAIN
TRANSMISSION FLUID LEAKING FROM LEFT HAND HALFSHAFT SEAL ON MY AUTOMATIC TRANSMISSION. TOOK INTO SHOP TO HAVE IT DIAGNOSED, FOUND OUT SOMETHING IS WRONG WITH THE BEARINGS DO TO LOW FLUID. THEN I FIND OUT THERE IS A SERVICE KIT AVAILABLE FOR THIS SEAL ISSUE, HOWEVER WE HAVE NOT RECEIVED ANY NOTICE OF SUCH SERVICE KIT BEING AVAILABLE. I'D LIKE TO KNOW WHO IS GOING TO COVER THE $2500 ITS GOING TO COST TO HAVE MY TRANSMISSION FIXED AS OPPOSED TO A FEW HUNDRED DOLLARS IT SHOULD HAVE COST ME HAD I BEEN AWARE OF THIS SERVICE KIT.
NHTSA complaint #10705619 — an unverified report by a vehicle owner.
at 132,256 milesWinston-Salem, NC
POWER TRAIN
I WAS DRIVING AT 45MPH WHEN ALL OF A SUDDEN, THE CAR STOP RUNNING. I HAD TO PULL OVER AND CUT THE CAR OFF. I STARTED THE CAR AGAIN AND IT WENT ABOUT ONE MILE BEFORE IT CUT OFF AGAIN. THEN A WRENCH SYMBOL CAME ON THE LEFT SIDE DASH BOARD. I DROVE THE CAR HOME AND IT CUT OFF ON ME THREE TIMES BEFORE I COULD GET IT HOME. I LOOK IN MY CAR BOOK TO SEE WHAT THE WRENCH SYMBOL MEANS AND IT SAYS THAT IT IS THE THROTTLE CONTROL/POWERTRAIN.
NHTSA complaint #10611341 — an unverified report by a vehicle owner.
at 71,666 milesAtlanta, GA
POWER TRAIN
I WAS TRAVELING DOWN THE INTERSTATE AT APPROX. 70 MPH WHEN SUDDENLY, I FELT A JOLT. AT THIS TIME, I LOST POWER UPON DEPRESSING THE PEDAL. I SLOWLY MOVED TO THE EMERGENCY LANE AND STOP THE VEHICLE. A WRENCH TOOL ILLUMINATED ON THE INSTRUMENT PANEL. I THEN TURNED THE VEHICLE OFF. I WAS ABLE TO RESTART THE VEHICLE. AS I PROCEEDED TO CONTINUE ON MY ROUTE, AS I WAS ACCELERATING, APPROX. 25 - 30 MPH, THE INCIDENT REPEATED IF SELF. THIS OCCURRED ABOUT 4 TIMES BEFORE I REALIZED THAT I COULD ONLY DRIVE ABOUT 15 - 20 MPH IN ORDER TO KEEP THIS CONDITION FROM OCCURRING AGAIN. I WAS ONLY ABOUT 4 MILES FROM HOME, SO I PROCEEDED TO DRIVE HOME VERY SLOWLY.
NHTSA complaint #10587713 — an unverified report by a vehicle owner.
at 69,000 milesOklahoma City, OK
POWER TRAIN
WHILE DRIVING THE AUTO JUST STOPPED AND THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. I TURNED THE AUTO OFF AND RESTARTED. IT DID THIS THREE TIMES BEFORE I ARRIVED BACK HOME. TOOK IT TO HAVE A DIAGNOSTIC TEST ON THE ENGINE AND CODE P2111 - THROTTLE ACTUATOR STOCK OPEN WAS THE RESULTS. THIS IS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS 2 OR 3 MONTHS AGO BUT THE CHECK ENGINE LIGHT DID NOT COME ONE.
NHTSA complaint #10586910 — an unverified report by a vehicle owner.
at 38,000 milesVernon Hills, IL
POWER TRAIN
THE VEHICLE SUDDENLY ACCELERATED AND THEN SLOWED DOWN RAPIDLY. PULLED OVER AND PUT CAR IN PARK AND TURNED IT OFF. CALLED MY UNCLE WHO IS A MECHANIC AND WAS NOT TO SURE AS TO WHAT COULD HAVE HAPPENED SINCE HE WAS NOT THERE. STARTED CAR AND REVVED THE ENGINE TO SEE IF ANYTHING UNSAFE HAPPENED. CAR SEEMED OK AND WAS ABLE TO DRIVE IT HOME. MECHANIC LOOKED AT IT THE NEXT DAY BUT COULD NOT FIND ANYTHING WRONG HE SAID OR DUPLICATE THE PROBLEM.
NHTSA complaint #10586075 — an unverified report by a vehicle owner.
at 59,000 milesLawrenceburg, IN
POWER TRAIN
DRIVING ON HIGHWAY WITH SPEED CONTROL ON AT 75 MPH, ALL OF THE SUDDEN VEHICLE RAPIDLY SPED UP TO 95 MPH. THE VEHICLE JUST TOOK OFF RAVING ENGINE UP. APPLIED BRAKES AND TOOK OFF CRUISE CONTROL. IF THERE HAD BEEN TRAFFIC THIS COULD OF BEEN A DANGEROUS OR DEADLY INCIDENT. WE HAVE HAD THE VEHICLE IN BEFORE FOR THE SAME PROBLEM, IT WOULD SPEED UP WHILE MAKING A TURN. FORD DEALERSHIP SAID IT WAS A TRANSMISSION PROBLEM. ALL REPAIRS HAVE BEEN DONE BY A FORD DEALERSHIP.
NHTSA complaint #10573444 — an unverified report by a vehicle owner.
Wisconsin Rapids, WI
POWER TRAIN
MY CAR 2009 MERCURY MARINER PREMIER, HAS BEEN SLIPPING (TACH GOES UP BUT MY SPEED DOES NOT) SINCE I BOUGHT THE CAR 2-3 YEARS AGO. THERE IS NOW ABOUT 56,000 MILES ON THE CAR. IT HAS BEEN A COLD WINTER, AND WHEN I START THE CAR AND IT IS COLD, I HAVE BEEN SEEING A LITTLE POOL OF OIL LIKE SUBSTANCE, AND WHEN I BACK UP, THERE IS A LINE OF IT. IT THEN SEEMS TO STABILIZE AND STOP. ONE DAY I WAS USING THE CAR COLD, AND THE TACK WENT UP, BUT I COULDN'T GO ANY FASTER, OR UPSHIFT. I TOOK IT TO THE GARAGE, AND THEY SAID: 6F35 TRANSMISSION - FLUID LEAK - SEAL - LEFT SIDE HALFSHAFT. THE GARAGE POINTED OUT THAT THIS IS AN ONGOING PROBLEM WITH MY YEAR MERCURY MARINER, AND ALSO THE FUSION, MILAN, AND ESCAPE. THE GARAGE SAID THERE WILL PROBABLY BE A RECALL ON THIS PROBLEM. I CAN MAKE A COPY OF THE BILL AND SEND IT. THIS IS A DANGEROUS PROBLEM, AND THE WHEEL COULD FALL OFF. PLEASE LET ME KNOW IF I CAN BE COMPENSATED FOR THIS ONGOEING PROBLEM WITH MY FORD MERCURY MARINER, AND OTHER FORD MODELS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10568028 — an unverified report by a vehicle owner.
at 99,800 milesFlorence, SC
POWER TRAIN
WHILE DRIVING, THE VEHICLE STARTED LOSING POWER AND THE WRENCH LIGHT CAME ON; STOPPED AND HAD A HARD TIME CRANKING BUT WAS ABLE TO GO ON. 2ND TIME PULLING ONTO A BUSY STREET, SAME INCIDENT, ABLE TO GET TO CENTER LAN AND RECRANK THIS TIME SURGING FORWARD BUT GAINED CONTROL AND WENT ON, VERY UNNERVING SITUATION, SCARED TO DRIVE LONG DISTANCES.
NHTSA complaint #10558442 — an unverified report by a vehicle owner.
at 69,000 milesHarrisburg, PA
POWER TRAIN
I WAS DRIVING MY 2009 MERCURY MARINER AND SUDDENLY LOST THE ABILITY TO ACCELERATE. A WRENCH LIGHT ILLUMINATED ON MY DASH AND THE ONLY THING I COULD DO WAS COAST TO A STOP. PUSHING THE GAS PEDAL DID NOTHING. I WAS ABLE TO VERY SLOWLY GET THE CAR TO A PARKING LOT (IT MOVED AT AN IDLE SPEED, BUT WOULD NOT ACCELERATE OTHERWISE). WHEN I GOT TO THE PARKING LOT, I TURNED THE CAR OFF. AFTER WAITING A FEW MINUTES, I TURNED THE CAR BACK ON AND IT SEEMED FINE. I TOOK IT TO A FORD DEALERSHIP AND THEY DIAGNOSED IT AS BEING A PROBLEM WITH THE THROTTLE BODY, WHICH THEY ENDED UP REPLACING. THIS ISSUE OCCURRED ON 12/10/2013 ON A 2009 MERCURY MARINER THAT I PURCHASED NEW IN NOVEMBER OF 2008. IT HAD APPROXIMATELY 69,000 MILES ON IT WHEN THE INCIDENT OCCURRED. I WAS DRIVING AT A SPEED OF ABOUT 40 MPH WHEN IT HAPPENED. IN SEARCHING THE INTERNET, I FOUND THAT THIS IS A VERY COMMON PROBLEM. THERE ARE NUMEROUS NEWS REPORTS, FORUM AND BLOG POSTINGS, AND YOUTUBE VIDEOS OF PEOPLE EXPERIENCING THE SAME PROBLEM WITH THE THROTTLE BODY ON THEIR ESCAPES AND MARINERS. I ALSO FEEL THAT IT IS A SAFETY ISSUE. HAD I BEEN ON THE HIGHWAY WHEN THIS OCCURRED, I VERY LIKELY WOULD'VE CAUSED AN ACCIDENT. (I WAS ACTUALLY JUST ABOUT TO ENTER THE HIGHWAY WHEN THIS INCIDENT OCCURRED.)
NHTSA complaint #10555548 — an unverified report by a vehicle owner.
at 95,000 milesManteca, CA
POWER TRAIN
CAR HAD PROBLEMS WITH LAGGING DURING ACCELERATION. I WAS DRIVING TO THE BANK AND THE CAR COMPLETELY STOPPED RESPONDING TO THE GAS PEDAL.A WRENCH LIGHT POPPED UP AS WELL AS CHECK ENGINE LIGHT. HAD TO PULL OVER BECAUSE MY CAR WOULD NO LONGER ACCELERATE AND QUICKLY STOPPED MOVING. I WAS TOLD BY MECHANIC IT WAS THE THROTTLE BODY.
NHTSA complaint #10553990 — an unverified report by a vehicle owner.
at 67,650 milesAPO, AE
POWER TRAIN
THE 2009 MERCURY MARINER HAS AN ISSUE THAT OCCURS WHILE OPERATING THE VEHICLE. THE PROBLEM OCCURRED WHEN POWER WAS CUT OFF FROM THE ACCELERATION, THE WRENCH SYMBOL ON THE DASHBOARD ILLUMINATED (WHICH INDICATES A POWERTRAIN/THROTTLE CONTROL PROBLEM), AND I WAS ONLY ABLE TO COAST THE VEHICLE TO PARK. THE VEHICLE NEVER GAVE ANY INDICATION THAT THERE WAS A PROBLEM UNTIL THE WRENCH LIT UP AND THE ACCELERATOR STOPPED WORKING. IT STARTED A WEEK AGO AND HAS HAPPENED A TOTAL OF 3 TIMES SINCE (WITH MINIMAL DRIVING). ONCE THE PROBLEM HAPPENS AND I STOP THE CAR, I AM ABLE TO PUT IT IN PARK, TURN THE CAR OFF, START IT BACK UP, AND DRIVE AGAIN LIKE NOTHING HAPPENED. THIS IS A VERY UNUSUAL PROBLEM AND LOOKING ONLINE, I SEE IT MAY BE A COMMON ONE.
NHTSA complaint #10551600 — an unverified report by a vehicle owner.
at 119,960 milesFredricksburg, VA
POWER TRAIN
I WAS DRIVING AND ALL OF A SUDDEN I LOST POWER. THERE WAS JERKING IN THE TRANSMISSION.
NHTSA complaint #10551094 — an unverified report by a vehicle owner.
at 101,567 milesAntioch, TN
POWER TRAIN
CAR LOST POWER AND STOPPED WHILE DRIVING. ENGINE LIGHT CAME ON THEN WENT OFF.
NHTSA complaint #10549301 — an unverified report by a vehicle owner.
at 51,410 milesGeneva, NY
POWER TRAIN
THE VEHICLE SUDDENLY LOST POWER AS I WAS TRAVELING DOWN THE HIGHWAY. THE "WRENCH" WARNING LIGHT CAME ON INDICATING A POWERTRAIN FAULT AND THANKFULLY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BEFORE IT DIED COMPLETELY.
NHTSA complaint #10547140 — an unverified report by a vehicle owner.
at 74,000 milesLong Beach, CA
POWER TRAIN
THE VEHICLE HAS STALLED WHILE IN MOTION 6 TIMES NOW, WHILE STOPPED 3 TIMES. STALLED ONCE WHILE DRIVING UPWARDS OF 40 MPH. I HAD TO STOP IN THE MIDDLE OF THE STREET, PUT EMERGENCY BLINKERS ON, AND RESTART THE CAR. VEHICLE SEEMS TO SPONTANEOUSLY FALTER IN ACCELERATION AND LOSES POWER. TURNING OFF IGNITION AND RESTARTING ENGINE FIXES THE PROBLEM BUT IT WILL THEN REOCCUR AT AN UNKNOWN TIME. SOME INCIDENCES HAVE BEEN IN THE SAME DAY, OTHERS HAVE BEEN UP TO A WEEK APART.
NHTSA complaint #10544286 — an unverified report by a vehicle owner.
at 90,000 milesPortsmouth, VA
POWER TRAIN
2009 MERCURY MARINER. I HAD JUST PULLED INTO THE STORE PARKING LOT THE CAR WAS IN PARK BUT RUNNING. WHEN ALL OF A SUDDEN IT CUT OFF LIGHTS ON DASH BOARD CAME ON...I WAS ABLE TO RESTART THE CAR ON THE WAY HOME EVERY STOP LIGHT I STOPPED AT THE CAR WOULD CUT OFF...TOOK TO AUTO REPAIR SHOP THEY DIAGNOSED IT BUT NOTHING CAME UP ON MACHINE. CAR RAN FINE FOR THE REST OF THE DAY. ON THE WAY TO WORK THAT MONDAY THE CAR STOP IN THE MIDDLE OF THE ROAD I WAS ABLE TO COAST OVER THE WRENCH ICON LITE CAME ON. CUT THE CAR OFF STARTED IT BACK UP AND DROVE TO WORK....NOW THE CAR IS DOING IT EVERY 5-10 MILES STOPPING WONT LET ME ACCELERATE AND THE WRENCH ICON IS COMING ON....THIS IS VERY DANGEROUS......THIS NEEDS TO BE RECALLED. IF EVERYONE IS HAVING THE SAME PROBLEM......
NHTSA complaint #10543217 — an unverified report by a vehicle owner.
at 90,000 milesCharlotte, NC
POWER TRAIN
2009 MERCURY MARINER WITH ABOUT 90,000 MILES. WAS ON THE FREEWAY DRIVING ABOUT 65-70 MPH WHEN SUDDENLY THE POWER TO CAR CUT OFF - WAS NOT ABLE TO ACCELERATE VEHICLE; DROVE TO RIGHT SIDE OF THE ROAD. CAR WAS STILL ON, BUT GAS PEDAL WOULD NOT WORK, WRENCH LIGHT WAS ON, CAR IDLING VERY ROUGHLY. TURNED CAR OFF. TURNED CAR BACK ON, WRENCH LIGHT WAS OFF, DROVE ANOTHER 30 MINUTES TO DESTINATION WITHOUT INCIDENT. IN THE TWO HOUR DRIVE HOME, THE CAR CUT OFF FIVE MORE TIMES. I HEARD A BELL ALERT AUDIO SOUND A FEW TIMES, BUT THE ONLY LIGHT THAT CAME ON WAS THE WRENCH JUST AS THE POWER CUT OFF. THE VERY LAST TIME IT HAPPENED, THE ENGINE LIGHT CAME ON, AND STAYED ON EVEN AFTER RESTARTING THE CAR. I FEEL VERY THANKFUL TO HAVE GOT HOME ALIVE AND WITHOUT GETTING INTO AN ACCIDENT. DEALER RECOMMENDS A 90M SERVICE PACKAGE ($547), A DIAGNOSTIC TEST ($104), AND POSSIBLY A THROTTLE BODY AND/OR SENSOR ($300-ISH).
NHTSA complaint #10537454 — an unverified report by a vehicle owner.
at 59,500 milesEquinunk, PA
POWER TRAIN
THIS ACTUALLY FIRST OCCURRED ON FRIDAY. I WAS TRAVELING ON THE THRUWAY AT ABOUT 65MPH WHEN THE CAR FELT ALMOST LIKE IT DOWNSHIFTED AND THEN I TOTALLY LOST ACCELERATION AND THE WRENCH LIGHT APPEARED ON THE DASH. I LIMPED TO THE SIDE OF THE ROAD AND THE CAR JERKED AND SPUTTERED BEFORE I SHUT IT OFF. AFTER A FEW MINUTES I RESTARTED THE VEHICLE AND IT SOUNDED LIKE IT WAS FLOODED AT FIRST THEN IT TURNED OVER NORMALLY. I WAS AN HOUR FROM HOME AND MADE IT BACK WITHOUT FURTHER INCIDENT. I TOOK IT TO THE DEALER THE NEXT MORNING AND IT DID NOT SHOW ANY CODES. THEY SUGGESTED I REPLACE THE PURGE VALVE, AND AS I HAD A BUSY WEEK OF WORK RELATED TRAVEL SCHEDULED I WENT AHEAD AND HAD THEM DO IT FOR $120. BETTER SAFE THAN SORRY. RIGHT? TODAY I GET AN HOUR FROM HOME AND IT HAPPENS AGAIN. I CALL MY DEALER AND THEY SUGGEST I FIND THE CLOSEST FORD DEALER AND TAKE IT THERE IMMEDIATELY. CLOSEST FORD DEALER COULDN'T TAKE ME FOR 2 WEEKS!! I WAS AN HOUR FROM MY DESTINATION, SO I DECIDED TO CHANCE IT. I DROVE ABOUT 20 MINUTES AND IT HAPPENED AGAIN. SAME EXACT SCENARIO. I STARTED IT AGAIN, GOT BACK ON THE ROAD AND DROVE 10 MINUTES AND AGAIN, EXCEPT THIS TIME THE ENGINE LIGHT ALSO CAME ON. I CALLED ROADSIDE ASSISTANCE AND WAS TOWED TO A GARAGE. I AM 2 1/2 HOURS FROM HOME AND DRIVING A RENTAL. GARAGE WILL DIAGNOSE AND HOPEFULLY FIX TOMORROW. SERVICE TECH SAID IF HE HAD TO DIAGNOSE WITHOUT A CODE HE WOULD SAY THROTTLE BODY! IT ALSO SOUNDS LIKE THIS IS NOT COVERED BY MY 5 YEAR/60K WARRANTY EITHER. WITH ALL OF THE SIMILAR STORIES I HAVE READ ONLINE FORD NEEDS TO BE FORCED TO DO A RECALL AND REIMBURSE US ALL FOR OUR EXPENSES.
NHTSA complaint #10537608 — an unverified report by a vehicle owner.
at 39,230 milesSugar Land, TX
POWER TRAIN
THE FIRST SIGN OF A PROBLEM WITH MY 2009 MERCURY MARINER (39,000 MILES) WAS THREE DAYS AGO WHEN IT STALLED AT A STOP LIGHT. TODAY WAS A BIT MORE DRAMATIC. AT 70 MPH IN HEAVY TRAFFIC THE VEHICLE RPM SUDDENLY DROPPED DOWN TO 900 AND THE ACCELERATOR WAS NONE RESPONSIVE. FORTUNATELY, I WAS ABLE TO COAST ACROSS SEVERAL LANES ONTO THE SHOULDER OF THE ROAD. AS I SLOWED TO A STOP THE VEHICLE BEGAN SURGING AND BUCKING. I NOTICED THE WRENCH LIGHT WAS ON. THEN I TURNED OFF THE VEHICLE. IT RESTARTED FINE A FEW MINUTES LATER AND RAN NORMALLY (NO WARNING LIGHTS) OVER TO THE FORD DEALERSHIP. AFTER LISTENING TO MY STORY, THE FORD SERVICE MAN TOLD ME THAT HE WAS NEARLY CERTAIN THE THROTTLE BODY NEEDED REPLACEMENT. HE WENT ON TO SAY THAT HE WAS QUITE FAMILIAR WITH THE ISSUE SINCE FOR YEARS HE'S BEEN DEALING WITH - ON AVERAGE - THREE OF THESE CASES PER WEEK. THAT'S ONE SERVICE MAN AT ONE DEALERSHIP. DO THE MATH! I ASKED IF THERE WAS A RECALL OR IF FORD WOULD GIVE ME A BREAK ON THE REPAIR. HE SAID "NO", BUT AGREED THAT THE THROTTLE BODY SHOULD NOT FAIL AFTER ONLY 39,000 MILES. HE ALSO SAID IT WOULD BE A WASTE OF TIME FILING A COMPLAINT TO FORD CUSTOMER SERVICE. SO, I TOOK THE VEHICLE TO MY LOCAL MECHANIC TO HAVE IT CHECKED OUT. THEY FOUND NO ERROR CODES REGISTERED AND FOR THEIR TEST DRIVE IT RAN FINE. I DON'T KNOW WHAT TO DO NEXT. BY THE WAY, THERE WAS AN EARLIER RECALL FOR OUR VEHICLE. IN SEPTEMBER 2010, THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE AND REPLACED THE PLM, WHATEVER THAT MEANS.
NHTSA complaint #10537604 — an unverified report by a vehicle owner.
at 45,300 milesPhiladelphia, PA
POWER TRAIN
DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED.
NHTSA complaint #10534359 — an unverified report by a vehicle owner.
at 95,346 milesPort Huron, MI
POWER TRAIN
ON EXPRESSWAY, MY VEHICLE WENT INTO LIM HOME MODE. IT CONTINUALLY DID THIS, SO I HAD MY VEHICLE TOWED TO THE AUTO SHOP. THE MECHANIC SAID THAT THIS IS A COMMON PROBLEM WITH MY YEAR VEHICLE AND YOU FOLKS ARE LOOKING INTO THIS ISSUE. HOPEFULLY YOU WILL RECALL IT.
NHTSA complaint #10531744 — an unverified report by a vehicle owner.
at 92,000 milesElgin, IL
POWER TRAIN
CAR SUDDENLY STARTED TO LOOSE POWER AND REDUCE SPEED TO ABOUT 20 MPH. THEN IDLED VERY, VERY ROUGH - CLOSE TO SHUTTING DOWN. SAT FOR A WHILE RESTARTED IT UP AND COULD NOT GET IT PAST 20 MPH. ENDED UP TAKING IT TO DEALER NEXT DAY AND THEY LOOKED INTO IT. TOOK APART THE THROTTLE ACTUATOR AND CLEANED IT. WORKED FINE FOR ABOUT A MONTH, BUT TODAY EXPERIENCED THE SAME PROBLEM. HAD TO HAVE IT TOWED TO REPAIR SHOP AND WE ARE STILL TRYING TO FIGURE OUT WHAT TO DO ABOUT IT.
NHTSA complaint #10525815 — an unverified report by a vehicle owner.