Owners have filed 12 complaints
about the 2007 Mercury Monterey with NHTSA between 2010 and 2015.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 4 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 4
Against the median year of the Mercury Monterey. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 14
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Mercury Monterey
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2007 Mercury Monterey
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
433.3%
Median failure at 123,107 miles
Acceleration & Cruise Control
216.7%
Median failure at 100,500 miles
Engine & Cooling
216.7%
Median failure at 123,107 miles
Stability & Traction Control
18.3%
Median failure at 20,000 miles
Fuel & Propulsion
18.3%
Median failure at 86,000 miles
Airbags
18.3%
Median failure at 59,000 miles
Electrical System
18.3%
Median failure at 117,215 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
18.3%
50,000 – 74,999 miles
18.3%
75,000 – 99,999 miles
325.0%
100,000 – 149,999 miles
758.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2010peak 3Oct 2015
NHTSA investigations into the 2007 Mercury Monterey
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA12003Opened 23 Apr 2012Closed 2 May 2013SEATS
Corrosion of Third-Row Seat Attachment
Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia,...
The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light t...
PE08060Opened 14 Oct 2008Closed 9 Apr 2009TIRES:VALVE
TIRE VALVE CRACKING
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 130,000 milesOAK Grove, MO
POWER TRAIN
VEHICLE WAS IN MOTION, ON A HIGHWAY, IN TRAFFIC AT APPROXIMATELY 65 MPH. SUDDENLY, IT WAS AS IF THE CAR WAS IN NEUTRAL. I COASTED OFF TO THE SHOULDER , TRIED TO SHIFT THE CAR INTO GEAR, NOTHING! NO REVERSE, NO FORWARD, 1 OR 3. AFTER SITTING FOR ABOUT 30 MINUTES, I ATTEMPTED TO SHIFT AGAIN INTO ALL GEARS TO NO AVAIL. HAD TO HAVE THE VEHICLE TOWED.
NHTSA complaint #10780548 — an unverified report by a vehicle owner.
at 129,000 milesNolensville, TN
POWER TRAIN
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10762695 — an unverified report by a vehicle owner.
at 129,000 milesNolensville, TN
ENGINE
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10762695 — an unverified report by a vehicle owner.
at 59,000 milesPeoria, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #10724120 — an unverified report by a vehicle owner.
at 86,000 milesRound Lake Beach, IL
POWER TRAIN
WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AND I WAS UNEXPECTEDLY NOT MOVING BESIDES COASTING TO A STOP. THE VEHICLE HAD TO BE TOWED. OUR MECHANIC, NOT A DEALER, SUSPECTS THE TORQUE CONVERTER. OF NOTE, THE 2004 AND 2005 MONTEREYS WERE RECALLED FOR TORQUE CONVERTER FAILURE BECAUSE IT WAS A SAFETY ISSUE. THE ONLY OTHER YEARS OF MONTEREYS THAT WERE MADE, 2006 AND 2007, SHOULD BE INVESTIGATED FOR RECALL, ALSO. THIS TYPE OF FAILURE- WHILE THE VEHICLE IS IN MOTION- IS EXCEEDINGLY DANGEROUS.
NHTSA complaint #10671932 — an unverified report by a vehicle owner.
at 86,000 milesRound Lake Beach, IL
VEHICLE SPEED CONTROL
WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AND I WAS UNEXPECTEDLY NOT MOVING BESIDES COASTING TO A STOP. THE VEHICLE HAD TO BE TOWED. OUR MECHANIC, NOT A DEALER, SUSPECTS THE TORQUE CONVERTER. OF NOTE, THE 2004 AND 2005 MONTEREYS WERE RECALLED FOR TORQUE CONVERTER FAILURE BECAUSE IT WAS A SAFETY ISSUE. THE ONLY OTHER YEARS OF MONTEREYS THAT WERE MADE, 2006 AND 2007, SHOULD BE INVESTIGATED FOR RECALL, ALSO. THIS TYPE OF FAILURE- WHILE THE VEHICLE IS IN MOTION- IS EXCEEDINGLY DANGEROUS.
NHTSA complaint #10671932 — an unverified report by a vehicle owner.
at 86,000 milesRound Lake Beach, IL
FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AND I WAS UNEXPECTEDLY NOT MOVING BESIDES COASTING TO A STOP. THE VEHICLE HAD TO BE TOWED. OUR MECHANIC, NOT A DEALER, SUSPECTS THE TORQUE CONVERTER. OF NOTE, THE 2004 AND 2005 MONTEREYS WERE RECALLED FOR TORQUE CONVERTER FAILURE BECAUSE IT WAS A SAFETY ISSUE. THE ONLY OTHER YEARS OF MONTEREYS THAT WERE MADE, 2006 AND 2007, SHOULD BE INVESTIGATED FOR RECALL, ALSO. THIS TYPE OF FAILURE- WHILE THE VEHICLE IS IN MOTION- IS EXCEEDINGLY DANGEROUS.
NHTSA complaint #10671932 — an unverified report by a vehicle owner.
at 117,215 milesGassville, AR
POWER TRAIN
ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TAKEN INTO THE DEALER FOR A MAINTENANCE CHECK, WHICH DETERMINED THAT THE COMPUTER HAD GOTTEN WET BECAUSE OF MOISTURE COMING DOWN BEHIND A COWLING/DEFLECTOR ON THE LOWER PART OF THE WINDSHIELD. THE COMPUTER HAD TO BE REPLACED AT MY EXPENSE.
NHTSA complaint #10661868 — an unverified report by a vehicle owner.
at 117,215 milesGassville, AR
ELECTRICAL SYSTEM
ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TAKEN INTO THE DEALER FOR A MAINTENANCE CHECK, WHICH DETERMINED THAT THE COMPUTER HAD GOTTEN WET BECAUSE OF MOISTURE COMING DOWN BEHIND A COWLING/DEFLECTOR ON THE LOWER PART OF THE WINDSHIELD. THE COMPUTER HAD TO BE REPLACED AT MY EXPENSE.
NHTSA complaint #10661868 — an unverified report by a vehicle owner.
at 117,215 milesGassville, AR
ENGINE
ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TAKEN INTO THE DEALER FOR A MAINTENANCE CHECK, WHICH DETERMINED THAT THE COMPUTER HAD GOTTEN WET BECAUSE OF MOISTURE COMING DOWN BEHIND A COWLING/DEFLECTOR ON THE LOWER PART OF THE WINDSHIELD. THE COMPUTER HAD TO BE REPLACED AT MY EXPENSE.
NHTSA complaint #10661868 — an unverified report by a vehicle owner.
at 115,000 milesVancouver, WA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 6 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
NHTSA complaint #10545167 — an unverified report by a vehicle owner.
at 20,000 milesHamilton Square, NJ
TRACTION CONTROL SYSTEM
ABOUT 1 OUT OF EVERY 100 TIMES I DRIVE MY 2007 MERCURY MONTEREY VAN, THE "ADVANCETRAC" SYSTEM ENGAGES FOR NO APPARENT REASON. I LOSE CONTROL OF ACCELERATION, AND MUST PULL OVER, STOP, AND COMPLETELY SHUT DOWN THE VAN, AND START IT UP AGAIN TO REGAIN CONTROL. I HAVE TAKEN IT TO THE DEALER AND TOLD THEM ABOUT IT, BUT THEY DON'T DO ANYTHING BECAUSE THEY SAY IT DOESN'T HAPPEN WHEN THEY TEST DRIVE IT. THIS HAS OCCURRED ON SUNNY DAYS, ON DRY PAVEMENT, ON HIGHWAYS, BACK ROADS, ANYTIME ANYWHERE REALLY. I HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF IT, BUT HAVE ALMOST BEEN HIT SEVERAL TIMES TRYING TO GET OUT OF THE WAY WHEN IT HAS HAPPENED. IT IS ALWAYS VERY SCARY AND VERY FRUSTRATING THAT THE DEALER WON'T DO ANYTHING ABOUT IT.
NHTSA complaint #10314848 — an unverified report by a vehicle owner.