27 of the
169 complaints about the 1999 Mercury Mystique are about the
braking system — 16% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
64,000 miles.
TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY AT 2 MPH, BUT THE VEHICLE FAILED TO STOP. SHE HAD TO CONTINUOUSLY APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. SHE INSPECTED THE VEHICLE AND NOTICED BRAKE FLUID LEAKING FROM UNDERNEATH. SHE ALSO NOTICED THAT THE BRAKE LINE AND CHASSIS WERE EXCESSIVELY RUSTED. THE DEALER STATED THAT BECAUSE THERE WAS NO RECALL, THEY WOULD NOT ASSUME ANY FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 206,000. UPDATED 09/10/08. *LJ UPDATED 09/12/08.
NHTSA complaint #10234509 — an unverified report by a vehicle owner.
BOURB0NNAIS, ILCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE SENSOR RING FOR ABS (BRAKES) ON RIGHT AND LEFT AXELS ON THE FRONT OF MY 99 MERCURY MYSTIQUE ARE BOTH CRACKED CAUSING ABS TO NOT FUNCTION,ALSO I JUST RETURNED FROM GETTING RESISTERS REPLACED FOR MY BLOWER MOTOR WHICH I JUST FOUND OUT HAD A RECALL THAT WAS CLOSED PLEASE LET ME KNOW OF ANYTHING I CAN DO . I DID HAVE AN ACCIDENT I THOUGHT THE BRAKES DIDNT WORK PROPERLY BUT DONT KNOW IF IT IS RELATED
NHTSA complaint #10172551 — an unverified report by a vehicle owner.
BOURB0NNAIS, ILCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE SENSOR RING FOR ABS (BRAKES) ON RIGHT AND LEFT AXELS ON THE FRONT OF MY 99 MERCURY MYSTIQUE ARE BOTH CRACKED CAUSING ABS TO NOT FUNCTION,ALSO I JUST RETURNED FROM GETTING RESISTERS REPLACED FOR MY BLOWER MOTOR WHICH I JUST FOUND OUT HAD A RECALL THAT WAS CLOSED PLEASE LET ME KNOW OF ANYTHING I CAN DO . I DID HAVE AN ACCIDENT I THOUGHT THE BRAKES DIDNT WORK PROPERLY BUT DONT KNOW IF IT IS RELATED
NHTSA complaint #10172554 — an unverified report by a vehicle owner.
at 50,000 milesCrofton, MD
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.
NHTSA complaint #10091830 — an unverified report by a vehicle owner.
Rochester, NY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.
NHTSA complaint #10075999 — an unverified report by a vehicle owner.
Rochester, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE APPLYING THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.
NHTSA complaint #10075999 — an unverified report by a vehicle owner.
Rochester, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.
NHTSA complaint #10075999 — an unverified report by a vehicle owner.
at 78,000 milesSelbyville, DE
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHILE DRIVING, THE VEHICLE MADE A SQUEALING NOISE. THE DEALER DETERMINED THAT TIMING BELT PULLEY WAS THE CAUSE OF THE PROBLEM. *AK THE REAR BRAKES HAD TO BE REPLACED, INCLUDING THE DRUMS DUE TO AN OIL LEAK.
NHTSA complaint #10053439 — an unverified report by a vehicle owner.
at 17,000 milesRichmond, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HEATER DID NOT WORK PROPERLY. VEHICLE WAS TAKEN TO DEALER, AND THE BLOWER SWITCH WAS REPLACED. ALSO, CONSUMER HEARD A LOUD SQUEALING SOUND WHEN DEPRESSING THE BRAKES. ROTORS WERE REPLACED ON BOTH SIDES OF THE VEHICLE. THE DASHBOARD BEGAN TO RISE UP FROM THE DASHBOARD MOUNT. DEALER HAD NOT YET RESOLVED THE DASHBOARD PROBLEM. MANUFACTURER WOULD BE INFORMED OF THE MYRIAD OF PROBLEMS CONSUMER WAS HAVING.
NHTSA complaint #10044119 — an unverified report by a vehicle owner.
Houston, TX
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
RECALL NOT DONE IN A REASONABLE AMOUNT OF TIME. NO PARTS AVAILABLE.
NHTSA complaint #8017931 — an unverified report by a vehicle owner.
Clinton, IA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER RECEIVED RECALL NOTIFICATION (00S03)HOWEVER CONSUMER STATES BRAKES ARE STILL MAKING NOISE, CONSUMER TOOK VEHICLE IN FOR SERVICE ON AUG 2, 2001 AND WAS INFORMED THAT THERE IS GLAZE ON THE BRAKES AND WILL EVENTUALLY WEAR OFF, HOWEVER CONSUMER STATES THE NOISE HAS BEEN GOING ON FOR THE PAST YEAR.
NHTSA complaint #562697 — an unverified report by a vehicle owner.
Moline, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WITHOUT WARNING CONSTANT NOISE AND BRAKE FAILURE. MECHANIC HAS REPLACED BRAKES 3 TIMES FREE OF CHARGE. CURRENTLY, MECHANIC AND MANUFACTURER STATED THERE WAS NOTHING THAT COULD BE DONE.
NHTSA complaint #8004663 — an unverified report by a vehicle owner.
Clinton, IA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER RECEIVED RECALL NOTIFICATION (00S03)HOWEVER CONSUMER STATES BRAKES ARE STILL MAKING NOISE, CONSUMER TOOK VEHICLE IN FOR SERVICE ON AUG 2, 2001 AND WAS INFORMED THAT THERE IS GLAZE ON THE BRAKES AND WILL EVENTUALLY WEAR OFF, HOWEVER CONSUMER STATES THE NOISE HAS BEEN GOING ON FOR THE PAST YEAR.
NHTSA complaint #562697 — an unverified report by a vehicle owner.
East Lansing, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!
NHTSA complaint #749941 — an unverified report by a vehicle owner.
East Lansing, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!
NHTSA complaint #749941 — an unverified report by a vehicle owner.
Granby, CT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE HOSE WAS RUBBING AGAINST FRAME AND SUSPENSION. ALSO, FRONT BRAKE ROTOR KEPT WARPING, AND DEALERSHIP MECHANIC REPLACED BRAKES AT 4000 MILES . THIS WAS FOURTH PAIR OF BRAKES.*AK FRONT BRAKE ROTORS WARP AND NEED REPLACED EVERY 4000 MILES. *SLC
NHTSA complaint #883729 — an unverified report by a vehicle owner.
Granby, CT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE HOSE WAS RUBBING AGAINST FRAME AND SUSPENSION. ALSO, FRONT BRAKE ROTOR KEPT WARPING, AND DEALERSHIP MECHANIC REPLACED BRAKES AT 4000 MILES . THIS WAS FOURTH PAIR OF BRAKES.*AK FRONT BRAKE ROTORS WARP AND NEED REPLACED EVERY 4000 MILES. *SLC
NHTSA complaint #883729 — an unverified report by a vehicle owner.
Penbrook, NH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONLY ON WET / SNOWY ROADS VEHICLE WOULD NOT STOP WHEN BRAKE ARE APPLIED. DEALER WAS NOTIFIED, AND REFUSED TO LOOK OR INSPECT VEHICLE. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.
NHTSA complaint #882955 — an unverified report by a vehicle owner.
Tampa, FLCrash1 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER'S WIFE WAS ATTEMPTING TO PARK, AND WHEN SHE PLACED RIGHT FOOT ON THE BRAKES, AUTOMOBILE ACCELERATED ON ITS OWN AND INCREASED THE RPMS, CAUSING AUTOMOBILE TO ADVANCE FORWARD. IT JUMPED THE CONCRETE. *AK THE BRAKE COULD NOT STOP THE VEHICLE BUT WHEN THE VEHICLE STOPPED, THE GAS PEDAL WENT ALL THE WAY DOWN TO THE FLOOR.
NHTSA complaint #875611 — an unverified report by a vehicle owner.
Boca Raton, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
POWER STEERING IS LOST WHEN DRIVING THRU PUDDLES OR WET STREET. DOES NOT HAPPEN ALL THE TIME. BATTERY LIGHT REMAINS ON FOR SHORT DISTANCE AND BRAKES BECOME VERY NOISEY. CANNOT CONTROL CAR AT THIS POINT AND MUST STOP UNTIL POWER STEERING COMES BACK. ALMOST WENT OFF ROAD AND INTO BANK WHEN TURNING AND THIS HAPPENED. DEALERSHIP HAS NOT FIXED THIS PROBLEM YET, AND WILL BE TAKING THE CAR INTO THE SHOP TODAY BECAUSE THIS PROBLEM CONTINUES. 9/15/00. IT HAPPENS DURING RAIN, OF IF PUDDLES ARE IN PARKING LOT.
NHTSA complaint #731642 — an unverified report by a vehicle owner.
Mendota, IL
SERVICE BRAKES, AIR:ANTILOCK
ABS SYSTEM IS LATE. THIS CAR STOPS VERY QUICKLY ON DRY PAVEMENT AND IT REQUIRES A VERY LONG DISTANCE TO STOP ON WET OR ICY CONDITIONS. THE CAR FEELS LIKE IT IS BEING PUSHED DURING ICY CONDITIONS. I HAVE RETURNED TO MY DEALER SEVERAL TIMES. THE FROUNT BRAKE PADS HAVE BEEN REPLACED AND THE HYDRAULIC PRESSURE HAVE BEEN CHECKED. THIS CAR DOES NOT FEEL SAFE! HOWEVER, THE DEALER SAYS THEY DO NOT KNOW WHAT TO DO. I HAVE COMPARED MY CAR TO OTHER OF THE SAME YEAR AND MODEL WHICH HAS CONVINCED ME THAT MY ABS SYSTEM IS NOT WORKING PROPERLY.
NHTSA complaint #730237 — an unverified report by a vehicle owner.
Mendota, IL
SERVICE BRAKES, AIR:ANTILOCK
ABS SYSTEM IS LATE. THIS CAR STOPS VERY QUICKLY ON DRY PAVEMENT AND IT REQUIRES A VERY LONG DISTANCE TO STOP ON WET OR ICY CONDITIONS. THE CAR FEELS LIKE IT IS BEING PUSHED DURING ICY CONDITIONS. I HAVE RETURNED TO MY DEALER SEVERAL TIMES. THE FROUNT BRAKE PADS HAVE BEEN REPLACED AND THE HYDRAULIC PRESSURE HAVE BEEN CHECKED. THIS CAR DOES NOT FEEL SAFE! HOWEVER, THE DEALER SAYS THEY DO NOT KNOW WHAT TO DO. I HAVE COMPARED MY CAR TO OTHER OF THE SAME YEAR AND MODEL WHICH HAS CONVINCED ME THAT MY ABS SYSTEM IS NOT WORKING PROPERLY.
NHTSA complaint #730237 — an unverified report by a vehicle owner.
Howell, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE LEFT FRONT POWER SEAT BASE TWISTS AND ROCKS ON ITS SUPPORTS. THIS DEFECT OCCURRED WITHIN THREE MONTHS AFTER PURCHASE, THE DEALER IS NOW INSTALLING PART #XS2Z5461711AA FOR THE THIRD TIME. I AM CONCERNED THAT IF THESE SEAT SUPPORTS FAIL THIS EASILY, HOW WELL WILL THEY PERFORM IN A CRASH? IN ADDITION, IF THESE CONTINUALLY FAIL, A STRONGER BRACE SHOULD BE INSTALLED, NOT THE SAME PART OVER AND OVER. IN REFERENCE TO MY SECOND PROBLEM NOTED, THE BRAKES SHUDDERED WITHIN THE FIRST MONTH OF OWNERSHIP. (1/99) THE DEALER CUT THE ROTORS AND THE PROBLEM REAPPEARED SOON AFTER. AGAIN I RETURNED THE VEHICLE TO THE DEALER, HE INFORMED ME THAT THE ROTORS ARE NOT COVERED UNDER THE BASIC NEW VEHICLE WARRANTY. MY CONCERN IS AS FOLLOWS: IF THE ROTORS ARE WARPED FROM THE DATE OF PURCHASE, SHOULDN'T THE DEALER REPLACE THEM? NONETHELESS, I RECENTLY REPLACED THE FRONT ROTORS AND PADS AT A STS TIRE STORE.
NHTSA complaint #718063 — an unverified report by a vehicle owner.
Annadale, VACrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. AFTER REPAIRS, STEERING, BRAKES, AND TRACTION CONTROL WORK PROPERLY. *AK
NHTSA complaint #853976 — an unverified report by a vehicle owner.
Grandby, CT
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING THE BRAKE SYSTEM MALFUNCTIONED, CAUSING THE BRAKES TO PULSES AND MAY RESULT IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #853139 — an unverified report by a vehicle owner.
Fort Washington, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING ABS BRAKES ON DRY OR WET PAVEMENT VEHICLE MAKES A GRINDING AND SQUEALING NOISE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #841717 — an unverified report by a vehicle owner.
LAS Vegas, NV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER TOOK VEHICLE TO DEALER AT 700 MILES FOR POOR BRAKE PERFORMANCE, DEALER REPLACED BRAKE ROTORS, AT 2000 MILES THE BRAKES ARE STILL NOT STOPING CORRECTLY, AND THEY HAVE NO REMEDY. VEHICLE WOBBLES WHEN BRAKING.
NHTSA complaint #836246 — an unverified report by a vehicle owner.