18 of the 81 complaints about the 2000 Mercury Mystique are about the body and structure — 22% of everything reported for this model year. Half of the failures with a mileage on record happened before 38,900 miles.
18
Complaints
1
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
STRUCTURE
DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE).
NHTSA complaint #10224364 — an unverified report by a vehicle owner.
STRUCTURE
DASHBOARD OF 2000 MERCURY MYSTIQUE HAS WARPED AND PRESENTS SAFETY HAZARD AS VISUAL DISTRACTION/OBSTRUCTION TO SAFE DRIVING.
NHTSA complaint #10160471 — an unverified report by a vehicle owner.
STRUCTURE
THE DASHBOARD WAS WARPED AND SEPARATED FROM THE FRONT WINDSHIELD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10097743 — an unverified report by a vehicle owner.
STRUCTURE
THE ADHESIVE FAILED ON THE LEATHER DASH AND THE DASH IS WARPING UP IN THE DRIVERS VIEW AND PULLING AWAY FROM THE INSTRUMENT PANEL. THE DEALER WANTS $500 TO REPAIR AND SAYS IT IS NOT COVERED UNDER THE EXTENDED WARRANTY THIS IS A MANUFACTURING DEFECT, SO WHY AM I PAYING FOR THE EXTEDED WARRANTY.
NHTSA complaint #10082912 — an unverified report by a vehicle owner.
STRUCTURE
AT 17,000 GLUE FAILED TOO HOLD PADDED COVERING IN PLACE,AT THIS TIME FIXED BY DEALERSHIP DESCRIBED AS DESIGN FLAW. AT 32,000 DASH FELL APART AGAIN. THIS TIME WAS TOLD WE FIXED IT ONCE DO NOT HAVE TOO AGAIN,BUT WOULD REPAIR FOR APPROXIMATELY $1000.00. I AM A WIDOW ON A FIXED INCOME AND CAN NOT DO IT.I HAVE CONTACTED THE DEALER SHIP AND FORD MOTOR AND WAS TOLD THEY WOULD NOT DO ANY THING ELSE UNLESS I PAID FOR IT. THE CAR IS BASICALLY A GOOD CARBUT THIS LETS MOISTURE GET IN BETWEEN DASH AND PADDING FROM DEFROSTER.
NHTSA complaint #10082732 — an unverified report by a vehicle owner.
STRUCTURE
DASHBOARD EXPANDED AND AIR-VENT IN DASHBOARD WAS EJECTED AND HAD TO BE REMOVED IN ORDER TO PREVENT IT BECOMING AIRBORNE IN THE EVENT OF A COLLISION.
NHTSA complaint #10080847 — an unverified report by a vehicle owner.
STRUCTURE
THE CONSUMER STATED THAT THE VINYL OF THE DASHBOARD WAS SEPARATING FROM THE DASHBOARD AND THIS WOULD RESULT IN POOR VISIBILITY. *AK THE VENT BOWED AND HAD COME OUT AND CAUSED THE VINYL TO PULL AWAY FROM THE DASH. THE CONSUMER WAS TOLD THAT THE PROBLEM WAS DUE TO A MANUFACTURERS DEFECT BY TWO SEPARATE FORD DEALERS. THE LIP PN THE VENT WAS NOT EVEN 1/4 WIDE TO HOLD THE VINYL. THE CONSUMER FOUND THAT SEVEN OTHER CONSUMERS HAD EXPERIENCED THE SAME PROBLEM TWO OF WHICH WERE RECALLED. THE CONSUMERS VEHICLE WAS NOT COVERED UNDER THE RECALL. *SC
NHTSA complaint #10067270 — an unverified report by a vehicle owner.
STRUCTURE
WARPED DASHBOARD (RIGHT SIDE), POSSIBLY EFFECTING THE PROPER USE OF THE PASSENGER SIDE AIR BAG AND CAUSING THE DEFROST VENT ACROSS THE ENTIRE DASHBOARD TO BE LIFTED OUT OF ITS PROPER LOCATION, POSSIBLE CAUSING GRIEVOUS INJURIES TO ANYONE INVOLVED IN AN ACCIDENT IN THIS VEHICLE.
NHTSA complaint #10058641 — an unverified report by a vehicle owner.
STRUCTURE
THE DASHBOARD COVER SEPARATED FROM DASH AND ROLLED UP. *NLM
NHTSA complaint #10049217 — an unverified report by a vehicle owner.
STRUCTURE
DASHBOARD IS RISING UP ALL THE WAY ACROSS THE FRONT WINDSHIELD. CONSUMER IS CONCERNED THAT AIRBAG MAY BE EXPOSED. DEALER HAS BEEN CONTACTED.
NHTSA complaint #10046147 — an unverified report by a vehicle owner.
STRUCTURE
DASHBOARD IS SEPARATING FROM STRUCTURE AND RAISING UPWARDS IN FRONT OF THE WINDSHIELD. AS A RESULT, AIR CONDITIONER VENTS ARE NOT FUNCTIONING PROPERLY. DEALER NOTIFIED.
NHTSA complaint #10042570 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
THE DASHBOARD IS DETACHING FROM THE FRAME. *AK DASHBOARD DETACHED SO BAD IT IMPAIRED THE CONSUMER'S VISION. SHE FEARED THE AIR BAG WOULD DEPLOY WHILE VEHICLE WAS IN OPERATION. THE VENT STRIP THAT'S ATTACHED TO THE DASHBOARD, VIBRATES AGAINST THE WINDSHIELD. AFRAID THE CONSTANT TAPPING WOULD BREAK THE WINDSHIELD, CONSUMER CONTACTED THE DEALER. THERE WAS A RECALL BUT THEY REFUSED TO CORRECT THE PROBLEM.
NHTSA complaint #10040246 — an unverified report by a vehicle owner.
STRUCTURE
IN MARCH OF 2002 THE DASH STARTING COMING UNGLUED AND ROLLING UP, WHICH CAUSED MY DEFOGGER TO POP OUT AND NOT DEFOG MY WINDSHIELD CORRECTLY. THE CAR ALSO STALLS OUT WHEN TAKING OFF FROM A STARTING POSITION OR CHANGING TO PASSING GEAR. THE ENGINE HAS TO THEN BE SHUT OFF AND RESTARTED FOR IT TO CLEAR UP. THIS WILL LAST ABOUT 30 MINUTES BEFORE IT HAPPENS AGAIN.
NHTSA complaint #10037590 — an unverified report by a vehicle owner.
STRUCTURE
DASHBOARD ATTACHED TO VEHICLE IS FALLING APART AND OBSTRUCTING DRIVER'S VISION.
NHTSA complaint #10022800 — an unverified report by a vehicle owner.
STRUCTURE
DEFROST VENT POPPED OUT AND DASH IS LIFTING UP OBSTRUCTING BOTTOM PORTION OF DRIVER'S VIEW. *NLM
NHTSA complaint #10019140 — an unverified report by a vehicle owner.
STRUCTURE
DASHBOARD IN 2000 MERCURY MYSTIQUE IS PEELING AWAY FROM REST OF CAR LOSING DEFROST VENT AND OBSTRUCTING THE VIEW OF DRIVER AND PASSENGERS. *NLM
NHTSA complaint #10016315 — an unverified report by a vehicle owner.
STRUCTURE
WHILE DRIVING INSTRUMENT PANEL WOULD FOG UP, CAUSING A DISTRACTION.*AK UNDERSIDE OF DASH BECAME UNGLUED ON DRIVER'S SIDE DEFOGGER OPENING NEAREST THE WINDSHIELD.
NHTSA complaint #10006138 — an unverified report by a vehicle owner.
STRUCTURE
CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION TRAVELLING APPROXIMATELY 20-25MPH AND WAS HIT ON THE PASSENGER'S SIDE DOOR. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK BOTH FRONT AND REAR BUMPERS WERE OFF TRACK. THE FRONT RIGHT & REAR DOORS WERE PUSHED 2 FEET INTO THE DRIVERS SIDE, WITH THE FRONT & REAR SEATS. THE CONSUMER SUFFERED A BROKEN NOSE , BROKEN CLAVICAL IN 2 PLACES, 4 BROKEN RIBS, FACIAL IMPAIRMENT AND CRACKED THE FRONT BRIDGE IN MOUTH. (VEHICLE WAS TOTALLED) *SCC
NHTSA complaint #8016880 — an unverified report by a vehicle owner.