FaultScore

FaultScore report

2000 Mercury Mystique problems

Owners have filed 81 complaints about the 2000 Mercury Mystique with NHTSA between 2000 and 2008. The largest single group is the body & structure. Across this model's run it ranks 5 of 6 worst.

B

FaultScore 39/100

Higher is worse. Measured against the other years of the Mercury Mystique.

How this is worked out

The numbers

81

Complaints

8

Crashes reported

0

Fires reported

5

Injuries reported

51,764 mi

Median mileage at failure

Half of reported failures happened before this

19%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 16 vs 50 Severity 83 vs 50 Early failure 32 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Mercury Mystique. 50 means typical for this model; 100 means roughly double.
Severity — 83
16% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 32
19% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Mercury Mystique

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Mercury Mystique

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Body & Structure 18 22.2%

1 crashes, 0 fires · median 38,900 mi

Windows, Mirrors & Wipers 9 11.1%

1 crashes, 0 fires · median 50,000 mi

Fuel & Propulsion 8 9.9%

Median failure at 51,300 miles

Engine & Cooling 8 9.9%

Median failure at 62,000 miles

Airbags 7 8.6%

5 crashes, 0 fires · median 82,000 mi

Electrical System 7 8.6%

Median failure at 45,996 miles

Acceleration & Cruise Control 5 6.2%

1 crashes, 0 fires

Other & Unspecified 4 4.9%

Median failure at 63,000 miles

Transmission & Drivetrain 4 4.9%

Median failure at 42,000 miles

Equipment & Accessories 3 3.7%

Median failure at 69,000 miles

Suspension 2 2.5%

Median failure at 74,348 miles

Brakes 2 2.5%

Median failure at 42,000 miles

Steering 2 2.5%
Seat Belts 1 1.2%
Tires 1 1.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Defroster/Defogger/Hvac System 8 28.6%
Frontal 5 17.9%
Instrument Cluster/Panel 3 10.7%
AIR Conditioner 3 10.7%
Fuel Pump 3 10.7%
Linkages 2 7.1%
TIE ROD Assembly 2 7.1%
Engine 2 7.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 3.1%
25,000 – 49,999 miles 12 37.5%
50,000 – 74,999 miles 14 43.8%
75,000 – 99,999 miles 4 12.5%
100,000 – 149,999 miles 1 3.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2000 peak 6 Jun 2008

NHTSA investigations into the 2000 Mercury Mystique

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP06004 Opened 23 Oct 2006 Closed 10 Apr 2007 STRUCTURE

INSTRUMENT PANEL COVER WARPAGE

THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.

Recalls on the 2000 Mercury Mystique

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

08E033000

SUSPENSION

FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

06E022000

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

00V228001

SEAT BELTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

00V075000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Risk: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

99V361000

EQUIPMENT:OTHER:LABELS

VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.

Risk: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2000077 43,458 units in Canada

Brakes

On certain vehicles, the pressure conscious reducing valve (PCRV) in each of the rear brakes may be subject to malfunction due to corrosion when operated in areas of high road salt use. If both PCRVs malfunction, vehicle handling may be adversely affected during braking as a result of the rear wheels locking, which could potentially result in a vehicle crash. Correction: Dealers will install improved PCRVs in the rear brake system.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 80,000 miles Omaha, NE Crash 1 injured

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

RAINY DAY, SUV VEHICLE IN FRONT OF ME COMPLETELY STOPPED IN THE MIDDLE OF STREET TO MAKE A LEFT HAND TURN, HE MUST HAVE JUST STOPPED, BECAUSE WHEN I SLOWED DOWN TO BRAKE MY CAR SLID AND HIT HIM IN THE REAR, MY WHOLE FRONT OF CAR WAS SMASHED WITH THE RADIATOR PARTIALLY UP IN THE AIR, THE CAR TOTALLED, I WOULD SAY, YET THE AIR BAGS DID NOT DEPLOY, AND IT HAD DUAL AIR BAGS. I HAD A CUT ON MY NOSE, NOT BAD, BUT WITH BLEEDING INSIDE NOSE, AND LOWER BACK PAINS, MY HEAD HITTING STEERING WHEEL. ALSO MY BROTHER HAS PAINS IN HIS RIB WHICH WE ARE GOING TO THE DOCTOR FORTO HAVE XRAYS. I BELIEVE THESE AIR BAGS SHOULD HAVE DEPLOYED AT TIME OF IMPACT, I AM LUCKY TO BE ALIVE. PLEASE INVESTIGATE THIS . THANK YOU.

NHTSA complaint #10140525 — an unverified report by a vehicle owner.

at 84,000 miles Grand Forks, ND Crash 1 injured

AIR BAGS:FRONTAL

CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 25 MPH . UPON IMPACT, AIR BAG DID NOT DEPLOY.

NHTSA complaint #10106872 — an unverified report by a vehicle owner.

Dexter, MO Crash

AIR BAGS:FRONTAL

WHILE DRIVING AT 40 MPH, IN ORDER TO AVOID AN ACCIDENT, VEHICLE ROLLED OVER, IT WAS CRASHED, AND NEITHER OF THE AIR BAGS DEPLOYED. CONSUMER AND OCCUPANT WERE WEARING SEAT BELTS WHICH SAVED THEIR LIVES. AIR BAG WARNING LIGHT PRIOR TO THE ACCIDENT WAS ON.

NHTSA complaint #10033761 — an unverified report by a vehicle owner.

Windsor, CA Crash 1 injured

AIR BAGS:FRONTAL

CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION TRAVELLING APPROXIMATELY 20-25MPH AND WAS HIT ON THE PASSENGER'S SIDE DOOR. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK BOTH FRONT AND REAR BUMPERS WERE OFF TRACK. THE FRONT RIGHT & REAR DOORS WERE PUSHED 2 FEET INTO THE DRIVERS SIDE, WITH THE FRONT & REAR SEATS. THE CONSUMER SUFFERED A BROKEN NOSE , BROKEN CLAVICAL IN 2 PLACES, 4 BROKEN RIBS, FACIAL IMPAIRMENT AND CRACKED THE FRONT BRIDGE IN MOUTH. (VEHICLE WAS TOTALLED) *SCC

NHTSA complaint #8016880 — an unverified report by a vehicle owner.

Windsor, CA Crash 1 injured

STRUCTURE

CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION TRAVELLING APPROXIMATELY 20-25MPH AND WAS HIT ON THE PASSENGER'S SIDE DOOR. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK BOTH FRONT AND REAR BUMPERS WERE OFF TRACK. THE FRONT RIGHT & REAR DOORS WERE PUSHED 2 FEET INTO THE DRIVERS SIDE, WITH THE FRONT & REAR SEATS. THE CONSUMER SUFFERED A BROKEN NOSE , BROKEN CLAVICAL IN 2 PLACES, 4 BROKEN RIBS, FACIAL IMPAIRMENT AND CRACKED THE FRONT BRIDGE IN MOUTH. (VEHICLE WAS TOTALLED) *SCC

NHTSA complaint #8016880 — an unverified report by a vehicle owner.

Winsdon, CA Crash

AIR BAGS:FRONTAL

WHILE DRIVING AT 30MPH IN A SIDE COLLISION NONE OF THE AIR BAGS DEPLOYED. VEHICLE WAS SALVAGED.

NHTSA complaint #8012961 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 55,600 miles Ruther Glen, VA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL*THE CONTACT OWNS A 2000 MERCURY MYSTIQUE. THE CONTACT EXPERIENCED ENGINE HESITATION, LOSS OF POWER, AND SURGING IN HER VEHICLE. SHE WOULD LOSE ALL POWER AND HAVE TO WAIT A COUPLE OF MINUTES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT COULD ONLY DRIVE FIVE MILES BEFORE THE FAILURE RECURRED. THE FAILURE OCCURRED WHEN THE ENGINE WAS WARM OR HOT. SHE TOOK THE VEHICLE TO A LOCAL GARAGE AND THEY STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,600.

NHTSA complaint #10231439 — an unverified report by a vehicle owner.

at 15,873 miles Newark, NJ

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

INSTRUMENT DASH PANEL COVER IS , AND HAS CONTINUED TO PEEL BACK AT THE DEFROST VENTS AT THE WINDSHIELD SINCE 2003. IT APPEARS THE GLUE HAD BEGUN TO FAIL. EACH TIME I BROUGHT MY CAR IN FOR SERVICE MY CONCERNS AND COMPLAINT OF THE DASH BOARD WERE LARGELY IGNORED. SIMPLY BLOWN OFF TO SAY IT WAS NOT COVERED UNDER THE WARRANTY. WHEN ASKED IF THERE HAD BEEN ANY RECALL OR WIDESPREAD COMPLAINTS I WAS TOLD NO TO BOTH QUESTIONS. IT WAS ONLY RECENTLY I DISCOVERED ON A GOVERNMENT RECALL SITE THERE HAD ACTUALLY BEEN A CUSTOMER SERVICE ACTION OFFERED TO ADDRESS THIS PROBLEM. I DID NOT RECEIVE THIS NOTIFICATION. I AM VERY DISSATISFIED TO LEARN THAT NOT ONLY WASN'T I NOTIFIED OF THIS OFFER, MY DIRECT QUESTIONS TOWARDS THIS CONCERN PRODUCED ANSWERS THAT WERE INACCURATE. THIS SITUATION TROUBLES ME DEEPLY AS I PREPARE FOR THE PURCHASE OF MY NEXT NEW CAR. I THINK. IS THIS THE HONESTY ( OR SHOULD I SAY LACK OF HONESTY FROM A CAR MANUFACTURER ) AS I DECIDE WHAT MANUFACTURERS VEHICLE AND SERVICE WILL BEST SATISFY MY EXPECTATIONS AS A NEW CAR CONSUMER. MY FAMILIES ARE LOYAL CUSTOMERS AND CURRENT OWNERS OF FORD, LINCOLN, MERCURY PRODUCTS. THESE INCLUDE LINCOLN CONTINENTAL, FORD EXPLORER, MERCURY MYSTIQUE , AND FORD TAURUS. I WAS LEANING TOWARDS THE PURCHASE OF THE 2009 MERCURY MARINER. IN LIGHT OF MY CURRENT FINDINGS I'M NOT SO SURE I WILL STILL CHOOSE ONE OF YOUR VEHICLES. HAVING RELATIVES WHO ARE CURRENTLY LONG TIME EMPLOYEES OF F,L,M, AS WELL AS RETIRED FAMILY MEMBERS FROM F,L,MERC. I KNOW THAT THEY TOO ARE CONSIDERING PURCHASE OF NEW VEHICLES ALSO IN THE NEAR FUTURE. I REALLY EXPECT A RESPONSE FROM SOMEONE IN HELPING ME RESOLVE THE ISSUE I'M HAVING. DISSATISFIED CONSUMER. CYNTHIA JOHNSON-JERMAN

NHTSA complaint #10227159 — an unverified report by a vehicle owner.

at 50,000 miles Tampa, FL

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE).

NHTSA complaint #10224364 — an unverified report by a vehicle owner.

at 50,000 miles Tampa, FL

STRUCTURE

DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE).

NHTSA complaint #10224364 — an unverified report by a vehicle owner.

NEW Milford, NJ

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

INSTRUMENT PANEL COVER IS WARPED.

NHTSA complaint #10224264 — an unverified report by a vehicle owner.

at 88,081 miles Westfield, IN

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

2000 MYSTIQUE LS, ENGINE STALL 7 TIMES OVER THE LAST 10 MONTHS. AFTER MULTIPLE REPAIRS, THE MERCURY DEALER COULD NOT FIND THE PROBLEM. PROBLEM STILL EXISTS.

NHTSA complaint #10224151 — an unverified report by a vehicle owner.

at 88,081 miles Westfield, IN

ENGINE AND ENGINE COOLING

2000 MYSTIQUE LS, ENGINE STALL 7 TIMES OVER THE LAST 10 MONTHS. AFTER MULTIPLE REPAIRS, THE MERCURY DEALER COULD NOT FIND THE PROBLEM. PROBLEM STILL EXISTS.

NHTSA complaint #10224151 — an unverified report by a vehicle owner.

at 74,348 miles Manito, IL

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

FRONT LEFT COIL SPRING BROKE AND PUNCTURED TIRE WHILE BACKING FROM DRIVEWAY. NO INJURIES OR DAMAGE TO VEHICLE. BOTH FRONT COIL SPRINGS REPLACED BY FORD DEALER AT A COST OF ABOUT $300. TIRE DEALER REPLACED TIRE UNDER ROAD HAZARD WARRANTY.

NHTSA complaint #10188888 — an unverified report by a vehicle owner.

at 50,000 miles APO, AE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

I HAVE THE SAME EXACT DEFECT AS - CAMPAIGN NUMBER: DP06004 STRUCTURE VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER

NHTSA complaint #10185411 — an unverified report by a vehicle owner.

at 103,000 miles Sidney, OH

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

PASSANGER SIDE FUEL TANK RETAINER STRAP CORRODED THROUGH AND YIELDED. DRIVER SIDE STRAP IS ALSO CORRODED AND NEEDS TO BE REPLACED BUT DID NOT YIELD.

NHTSA complaint #10170299 — an unverified report by a vehicle owner.

at 63,000 miles Lakeville, MN

UNKNOWN OR OTHER

INSTRUMENT PANEL WARPAGE CAUSES LOSS OF DEFROSTER FUNCTION.

NHTSA complaint #10167330 — an unverified report by a vehicle owner.

at 38,463 miles Canastota, NY

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DT*: THE CONTACT STATED THAT THE VEHICLE'S DASH WARPED ON 10/15/06 CAUSING THE WINDSHIELD DEFROSTER VENT COVER TO POP OUT OF PLACE. THE VEHICLE WAS TAKEN TO THE DEALER SHORTLY AFTER AND DETERMINED THAT A TECHNICAL SERVICE BULLETIN 0346 WITH NHTSA ITEM #10001899 HAD EXPIRED. THE VEHICLE'S DASHBOARD WAS REPLACED ON 04/17/06.

NHTSA complaint #10163771 — an unverified report by a vehicle owner.

ST Paul, MN

STRUCTURE

DASHBOARD OF 2000 MERCURY MYSTIQUE HAS WARPED AND PRESENTS SAFETY HAZARD AS VISUAL DISTRACTION/OBSTRUCTION TO SAFE DRIVING.

NHTSA complaint #10160471 — an unverified report by a vehicle owner.

Franklin Park, NJ

UNKNOWN OR OTHER

I AM THE OWNER OF A 2000 MERCURY MYSTIQUE LS AND THE DASHBOARD PAD IS DELAMINATING AND CURLING UP ON THE PASSENGER'S SIDE OF THE VEHICLE. I PREVIOUSLY HAD THE RECALL FIX THAT WAS ISSUED FOR IT DONE AND THIS WAS ONLY SOMEWHAT SUCCESSFUL AS IT DID ADDRESS THE DASH WARPAGE AROUND THE DEFROST VENT BUT NOW THE DASH HAS NOW BEGUN TO CURL UP AT THE BASTE OF THE WINDSHIELD. EVENTUALLY IT WILL CONTINUE TO CURL AND BEGIN TO OBSTRUCT MY VIEW OUT OF THE PASSENGER SIDE OF THE WINDSHIELD.

NHTSA complaint #10146330 — an unverified report by a vehicle owner.

at 80,000 miles Omaha, NE Crash 1 injured

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

RAINY DAY, SUV VEHICLE IN FRONT OF ME COMPLETELY STOPPED IN THE MIDDLE OF STREET TO MAKE A LEFT HAND TURN, HE MUST HAVE JUST STOPPED, BECAUSE WHEN I SLOWED DOWN TO BRAKE MY CAR SLID AND HIT HIM IN THE REAR, MY WHOLE FRONT OF CAR WAS SMASHED WITH THE RADIATOR PARTIALLY UP IN THE AIR, THE CAR TOTALLED, I WOULD SAY, YET THE AIR BAGS DID NOT DEPLOY, AND IT HAD DUAL AIR BAGS. I HAD A CUT ON MY NOSE, NOT BAD, BUT WITH BLEEDING INSIDE NOSE, AND LOWER BACK PAINS, MY HEAD HITTING STEERING WHEEL. ALSO MY BROTHER HAS PAINS IN HIS RIB WHICH WE ARE GOING TO THE DOCTOR FORTO HAVE XRAYS. I BELIEVE THESE AIR BAGS SHOULD HAVE DEPLOYED AT TIME OF IMPACT, I AM LUCKY TO BE ALIVE. PLEASE INVESTIGATE THIS . THANK YOU.

NHTSA complaint #10140525 — an unverified report by a vehicle owner.

South Orange, NJ

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

DT REAR DRIVERS SIDE COIL SPRING I BROKE, BUT CONTAINED IT HASN'T COME OUT OF HOLDER. NOTICED THIS WHEN ROTATING THE TIRES. THERE IWAS A RECALL FOR THE FRONT COIL SPRINGS BUT NOT THE REAR. CONNTACTED F FORD, THEY DID NOT OFFER ANY ASSISTANTS. THE VEHICLE WAS DRIVEABLE,*AK BUT CONCERNED THAT THEY'LL BE A BLOW OUT.NOTICED THIS MORNING ON JULY 19, 2005.

NHTSA complaint #10129295 — an unverified report by a vehicle owner.

Clever, MO

POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.

NHTSA complaint #10118591 — an unverified report by a vehicle owner.

Clever, MO

ELECTRICAL SYSTEM:WIRING

TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.

NHTSA complaint #10118591 — an unverified report by a vehicle owner.

Clever, MO

FUEL SYSTEM, GASOLINE

TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.

NHTSA complaint #10118591 — an unverified report by a vehicle owner.

at 42,000 miles Louisville, OH

POWER TRAIN:AUTOMATIC TRANSMISSION

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000.

NHTSA complaint #10113495 — an unverified report by a vehicle owner.

at 42,000 miles Louisville, OH

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000.

NHTSA complaint #10113495 — an unverified report by a vehicle owner.

at 42,000 miles Louisville, OH

ENGINE AND ENGINE COOLING

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000.

NHTSA complaint #10113495 — an unverified report by a vehicle owner.

Miami, FL

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE DEFROSTER DOES NOT OPERATE ,MAKING THE ABILITY TO SEE THE ROAD DIFFICULT DURING INCLEMENT WEATHER. MANUFACTURER WILL BE CONTACTED BY OWNER.

NHTSA complaint #10109602 — an unverified report by a vehicle owner.

at 71,800 miles Miami, FL

ENGINE AND ENGINE COOLING

TURNING ONTO THE HIGHWAY VEHICLE SHUT DOWN, CAUSING THE VEHICLE TO CONTINUE ONTO THE HIGHWAY WITH NO POWER. VEHICLE WAS TOWED, AND THE ENGINE WAS FOUND TO BE DEFECTIVE.

NHTSA complaint #10109600 — an unverified report by a vehicle owner.

at 84,000 miles Grand Forks, ND Crash 1 injured

AIR BAGS:FRONTAL

CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 25 MPH . UPON IMPACT, AIR BAG DID NOT DEPLOY.

NHTSA complaint #10106872 — an unverified report by a vehicle owner.