15 of the
326 complaints about the 1997 Mercury Sable are about the
lighting — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,000 miles.
HIGH BRAKE LIGHT LENS ON 1997 MERCURY SABLE STATION WAGON CAME OFF. WHILE ON MY WAY TO GET IT REPLACED AT A DEALER, I NOTICED ANOTHER 1997 MERCURY SABLE STATION WAGON WITH THE SAME LENS MISSING! PRIOR COMPLIANT FILED HERE CLAIMS THAT REPLACEMENT OF THIS LENS WILL COST ME $150.00! WHY SHOULD THE CONSUMER HAVE TO PAY FOR THIS? IT IS OBVIOUSLY A FACTORY DEFECT. I AM GLAD THAT IT IS NOT LIFE THREATENING, BUT STILL...... R.P.
NHTSA complaint #10029187 — an unverified report by a vehicle owner.
at 90,000 milesBallston Lake, NY
EXTERIOR LIGHTING:BRAKE LIGHTS
HIGH BRAKE LIGHT LENS ON 97 MERCURY SABLE STATION WAGON CAME OFF. IN DISCUSSION WITH CO-WORKER HE MENTIONED THIS IS A COMMON OCCURRENCE WITH THIS MODEL. HE THOUGHT THE LENS WAS GLUED ON THE ASSEMBLY. ENTIRE ASSEMBLY HAD TO BE REPLACED AT A COST OF OVER $150.00.
NHTSA complaint #10010477 — an unverified report by a vehicle owner.
at 80,000 milesSchenectady, NY
INTERIOR LIGHTING
THE MOST RECENT PROBLEMS ARE ELECTRICAL IN NATURE. FIRST, ALL OF THE PASSENGER POWER WINDOWS HAVE FAILED. THEY CAN ONLY BE CONTROLLED BY THE DRIVER SIDE PANEL. SECOND, EVEN THOUGH ALL OF THE DOORS ARE SECURELY CLOSED, THE INTERIOR DOME LIGHT WILL REMAIN ON BETWEEN 20 SECONDS AND SEVERAL HOURS. THERE WERE OCCASIONS WHEN THE LIGHT WOULD COME ON BY ITSELF WHILE I WAS DRIVING DOWN THE HIGHWAY TO WORK. AN AUDIBLE CLICKING NOISE COULD BE HEARD FROM UNDER THE DASH. THE CLICK IS SIMILAR TO THE SOUND MADE WHEN MANUALLY OPERATING THE SWITCH. THIRD, THIS STARTED ON SUNDAY, 01/19/03, THE HEADLIGHTS WILL TURN ON AND OFF BY THEMSELVES WHILE THE VEHICLE IS OFF AND THE HEADLIGHT SWITCH IS OFF. ADDITIONALLY, WITH THE CAR RUNNING AND THE DAYTIME LIGHTS ONLY, THE HIGHBEAM INDICATOR CAME ON. WHEN I TURNED THE HEADLIGHTS ON, THE INDICATOR WENT OFF. WHEN I TURNED THE HEADLIGHTS OFF, THE HIGHBEAM INDICATOR CAME BACK ON. THE HIGHBEAM INDICATOR EVENTUALLY TURNED OFF ON ITS OWN WITHIN 5 OR 10 MINUTES. PREVIOUS PROBLEMS HAVE INCLUDED FRONT END SUSPENSION RELATED FAILURES AND AN OIL PAN THAT SPRUNG A LEAK IN DECEMBER 2001 AT AROUND 78K MILES. THE OIL PAN SPRUNG ANOTHER LEAK IN DECEMBER 2002. THE SERVICE DEALER ATTRIBUTED THE LEAK TO THE SAME PROBLEM AND ANOTHER FAILURE WITH THE OIL PRESSURE SWITCH. I AGREED TO THE OIL PRESSURE SWITCH REPAIR AND TOLD THEM THAT IF THE OIL PAN GASKET FAILED A 2ND TIME (ORIGINAL CAUSE OF LEAK IN 2001), THAT IT WAS DUE TO POOR REPAIR WORK. THEY TIGHTENED THE BOLTS TO THE OIL PAN. THE WINTER WEATHER HAS HAMPERED MY EFFORTS TO CHECK FOR THE LEAK. ALTHOUGH I NO LONGER SMELL BURNING OIL.
NHTSA complaint #10003085 — an unverified report by a vehicle owner.
Westwood, MA
EXTERIOR LIGHTING
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE INSIDE COURTESY LIGHT WOULD NOT GO OFF CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS
NHTSA complaint #8022927 — an unverified report by a vehicle owner.
Beverly, MA
INTERIOR LIGHTING
DOME LIGHT STAYS ON EVEN THOUGH DOORS SHUT, INHIBITS VISUAL ACUITY. FIXED JANUARY 2002, FOR 290 DOLLARS. SAME DAY AT MERCURY EIGHT OTHER VEHICLES IN WITH SIMILAR FAILURE DUE TO A RECENT MECHANICS ARTICLE IN THE PAPER. PROBLEM, SET OFF FACTORY INSTALLED ALARM, AND WAS INTERMITTENT FOR THE LAST 6MONTHS.
NHTSA complaint #757134 — an unverified report by a vehicle owner.
Davison, MI
INTERIOR LIGHTING
INTERIOR LIGHTS STAY ON-SHOWS THAT DOORS ARE NOT SHUT WHEN THEY ARE-ALSO WIPER MOTOR FAILED.
NHTSA complaint #740210 — an unverified report by a vehicle owner.
Holladay, UT
INTERIOR LIGHTING
DOME LIGHT ALWAYS ON DUE TO DOOR SWITCH STUCK. VERY DANGEROUS AT NIGHT. DEALER SAID REOCCURING PROBLEM IN MODEL AND SAID I CAN FIX IT MYSELF BY REMOVING DOOR PANEL. ASKED IF I HAD OTHER "ELECTRICAL" PROBLEMS. I SAID EMERGENCY (HAZARD) LIGHTS DON'T WORK. HE SAID MODEL HAS AWFUL ELECTRICAL PROBLEMS AND WANTED TO KNOW IF I USE THE AUTOMATIC LIGHTS EQUIPPED ON THE CAR. SAID I TRIED BUT IT WAS FAULTY. NEVER BOTHERED USING IT SINCE. HE GAVE ME AN ESTIMATION ON REPAIRS STATING IT IS MANUFACTURE DEFECT BUT I WOULD HAVE TO PAY FOR IT.
NHTSA complaint #739155 — an unverified report by a vehicle owner.
HOT Springs, AR
EXTERIOR LIGHTING:TAIL LIGHTS
TAIL LIGHT BULBS FAILED.
NHTSA complaint #782853 — an unverified report by a vehicle owner.
Needham, MA
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHT MODULE FAULTY, LOCATION OF MODULE IS BELOW THE ACID STORAGE BATTERY WHICH CREATES A CORROSION PROBLEM. MJS
NHTSA complaint #550441 — an unverified report by a vehicle owner.
Lawrenceville, GA
INTERIOR LIGHTING
TRANSMISSION SHIFTS HARD DURING DECELERATION/ACCELERATION, PARTICULARY IN STOP AND GO TRAFFIC. TURNING TO THE RIGHT RESULTS IN GROWLING NOISE FROM UNDER HOOD. INTERIOR LIGHTS STAY ON AS DOES DOOR AJAR LIGHT AND WARNING CHIME FOR LEAVING KEYS IN IGNITION.
NHTSA complaint #718956 — an unverified report by a vehicle owner.
NHTSA complaint #608912 — an unverified report by a vehicle owner.
Dallas, TX
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
RECEIVED RECALL NOTICE 99V103000. CONTACTED DEALER & TOOK VEHICLE IN ON DATE GIVEN. WAS CHARGED FOR THE RECALL REPAIRS BY MECHANIC.
NHTSA complaint #848335 — an unverified report by a vehicle owner.
Waggaman, LA
INTERIOR LIGHTING
INTERIOR LIGHTS WILL NOT GO OUT EVEN AFTER IGNITION IS TURNED OFF. PROBLEM REPAIRED BY ITSELF AFTER A WHILE WHICH, IN TURN, HAS PRODUCED ANOTHER PROBLEM; DELAY FEATURE DOES NOT WORK FOR THE INTERIOR LIGHTS. PROBLEMS STILL EXISTS. PROVIDE FURTHER INFORMATION.
NHTSA complaint #842764 — an unverified report by a vehicle owner.
Wellington, FL
INTERIOR LIGHTING
WHEN DRIVING IN WET CONDITIONS AND MAKING A RIGHT HAND TURN FROM A STOPPED POSITION, POWER STEERING IS LOST AND ENGINE POWER IS REDUCED. ALSO, DASHBOARD WARNING LIGHTS ILLUMINATE. THIS LOSS OF POWER AND STEERING WHILE ENTERING TRAFFIC IS ALARMING! IT IS OBVIOUS THAT THE BELT IS SLIPPLING DUE TO THE MOISTURE BEING SPRAYED UP FROM THE PASSENGER SIDE WHEEL WELL. I HAVE INSPECTED THE BELT AND IT IS IN FINE CONDITION. THERE IS NO MANUAL ADJUSTMENT FOR THE BELT TENSIONER (SPRING LOADED). THIS PROBLEM STARTED AT 24,000 MILES. I HAVE SEARCHED THE INTERNET AND HAVE SEEN ANOTHER SIMILAR COMPLAINT. I BELIVE THAT THIS PROBLEM MUST BE REVIEWED BEFORE SOMEONE LOSES STEERING WHILE ENTERING TRAFFIC AND IS KILLED! I REALIZE THAT REPLACING THE BELT MAY MAKE THE PROBLEM GO AWAY, HOWEVER, THIS IS AN OBVIOU.
NHTSA complaint #708191 — an unverified report by a vehicle owner.
Waterford, NY
EXTERIOR LIGHTING:TURN SIGNAL
WHEN DRIVING AND PUTTING ON THE HEATER OR DEFROSTER, THERE IS HOT HEAT BLOWING OUT AND FOGS UP THE WINDSHIELD, MAKING IT VERY HARD TO SEE. ALSO, WHEN USING THE TURN SIGNALS, THEY DON'T WORK.
NHTSA complaint #830533 — an unverified report by a vehicle owner.