12 of the 528 complaints about the 2001 Mercury Sable are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 53,800 miles.
12
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
EQUIPMENT
I OWN A 2001 MERCURY SABLE. AT APPROXIMATELY 70,000 THE DRIVER'S SEAT BELT BEGAN TO RETRACT SPORADICALLY. AT ABOUT 75,000 MILES THE SEATBELT NO LONGER RETRACTED AT ALL. THE SEATBELT STILL LOCKS WHEN PRESSURE IS PUT ON IT, BUT I AM CONCERNED ABOUT ITS SAFETY.
NHTSA complaint #10458773 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
03/12/08 - AUTO TEMPERATURE CONTROL DOES NOT WORK. A/C DOES NOT WORK AND BLOWS CONSTANT HOT AIR. CAR HAS BEEN SERVICED TWICE BY FORD DEALERSHIPS WHO ADMIT THIS IS A COMMON PROBLEM YET FORD HAS NOT REACTED. INTERESTINGLY THE A/C WORKS FOR ABOUT 6 MONTHS AFTER DEALERSHIP DIAGNOSTICS THEN GOES HOT. MY GUESS IT IS AN ELECTRONIC COMPONENT WHICH, WHEN MOVED / MANIPULATED, MAKES CONNECTION FOR A SHORT PERIOD OF TIME. TO REPAIR THE A/C, BASICALLY COMPLETELY REPLACING THE SYSTEM, IS $2500.
NHTSA complaint #10221102 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
FIRST THE FRONT PASSENGER SIDE LEAKED WATER DURING RAIN STORMS. I HAD THAT FIXED LAST FALL. NOW THE A/C BLOWER MOTOR NEEDS REPLACEMENT, AND IT WAS TOLD TO ME THAT THESE TWO REPAIRS ARE RELATED. THE COST FOR THE 2001, SABLE IS $2500 IN REPAIRS. FORD NEEDS TO FIX THIS PROBLEM. RECALL #03V087000 AND OTHER COMPLAINT #10184014.
NHTSA complaint #10188227 — an unverified report by a vehicle owner.
EQUIPMENT
RE:PREVIOUS REPAIR TED RUSSELL INVOICE # F1CS560238 DATED: 1/19/2007 MALFUNCTIONS THAT STARTED FEBRUARY 28, 2007 ARE SAME AS PREVIOUSLY STATED IN REFERENCED INVOICE AS FOLLOWS: 1)CLIMATE CONTROL BLOWS HOT AIR WHILE ON FRESH AIR AND AC 2)COOLANT LIGHT COMES ON; THIS USUALLY HAPPENS WITH THE MALFUNCTION OF THE AC CONTROL SYSTEM REFERENCED ABOVE. I CAN STOP THE CAR, TURN EVERYTHING OFF AND IN 15 SECONDS RESTART AND LIGHT GOES OFF. THE COOLANT LIGHT WILL STAY OFF AS LONG AS I KEEP THE CLIMATE CONTROL OFF HOWEVER; WHEN DRIVING FOR A DISTANCE (I.E. 30 MILES) AND THEN MULTIPLE START / STOPS IN TRAFFIC THE LIGHT WILL COME ON IF I AM RUNNING THE CLIMATE CONTROL. UNTIL THE RECENT MALFUNCTION OF THE CLIMATE CONTROL WEDNESDAY NIGHT (2/28/07) THIS COOLANT LIGHT HAS NOT COME ON SINCE LAST REPAIR TO CLIMATE CONTROL. FOR INFORMATION, THE CONDITIONS OUTSIDE WERE APPROXIMATELY 66 F. OBVIOUSLY I AM UPSET WITH THE CONTINUED PROBLEMS I AM HAVING AFTER THIS VEHICLE SPENT ONE WEEK IN YOUR SHOP FOR PREVIOUS REPAIRS FOR THE SAME MALFUNCTIONS. ADDITIONALLY, I AM EXTREMELY DISSATISFIED WITH THE RECOMMENDED REPAIRS MADE BY TED RUSSELL QUALIFIED PROFESSIONALS AS DISCUSSED WITH YOU DURING MY PHONE CONVERSATION YESTERDAY.
NHTSA complaint #10185111 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
RE:PREVIOUS REPAIR TED RUSSELL INVOICE # F1CS560238 DATED: 1/19/2007 MALFUNCTIONS THAT STARTED FEBRUARY 28, 2007 ARE SAME AS PREVIOUSLY STATED IN REFERENCED INVOICE AS FOLLOWS: 1)CLIMATE CONTROL BLOWS HOT AIR WHILE ON FRESH AIR AND AC 2)COOLANT LIGHT COMES ON; THIS USUALLY HAPPENS WITH THE MALFUNCTION OF THE AC CONTROL SYSTEM REFERENCED ABOVE. I CAN STOP THE CAR, TURN EVERYTHING OFF AND IN 15 SECONDS RESTART AND LIGHT GOES OFF. THE COOLANT LIGHT WILL STAY OFF AS LONG AS I KEEP THE CLIMATE CONTROL OFF HOWEVER; WHEN DRIVING FOR A DISTANCE (I.E. 30 MILES) AND THEN MULTIPLE START / STOPS IN TRAFFIC THE LIGHT WILL COME ON IF I AM RUNNING THE CLIMATE CONTROL. UNTIL THE RECENT MALFUNCTION OF THE CLIMATE CONTROL WEDNESDAY NIGHT (2/28/07) THIS COOLANT LIGHT HAS NOT COME ON SINCE LAST REPAIR TO CLIMATE CONTROL. FOR INFORMATION, THE CONDITIONS OUTSIDE WERE APPROXIMATELY 66 F. OBVIOUSLY I AM UPSET WITH THE CONTINUED PROBLEMS I AM HAVING AFTER THIS VEHICLE SPENT ONE WEEK IN YOUR SHOP FOR PREVIOUS REPAIRS FOR THE SAME MALFUNCTIONS. ADDITIONALLY, I AM EXTREMELY DISSATISFIED WITH THE RECOMMENDED REPAIRS MADE BY TED RUSSELL QUALIFIED PROFESSIONALS AS DISCUSSED WITH YOU DURING MY PHONE CONVERSATION YESTERDAY.
NHTSA complaint #10185111 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
WHILE DRIVING 60 MPH, THE ANTI-THEFT SYSTEM ENGAGED AND CAUSED THE VEHICLE TO STALL. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #10064773 — an unverified report by a vehicle owner.
EQUIPMENT
AT APPROXIMATELY 34000 MILES LEFT FRONT BRAKE CYLINDER LEAKED, AND CAUSED SEVER DAMAGE TO THE BRAKING SYSTEM IN MY CAR. THIS WAS COVERED BY THE DEALER, AND THEY REPLACED ALL OF THE BRAKE SHOES, REPLACED THE HYDRAULICSTO THE FRONT BRAKES, TURNED THE ROTORS ETC. NOW, 20000 MILES LATER, THE SAME TYPE OF LEAK IS OCCURING AGAIN. WHY THE SAME TYPE OF FAILURE? I CAN UNDERSTAND THAT THE BRAKE SHOES NEED REPLACEMENT PERIODICALLY, AND THAT THE SYSTEM NEEDS TO BE SERVICED, BUT TO HAVE THE COMPLETE HYDRAULIC SYSTEM FAIL (AGAIN) SEVEN MONTHS AFTER A FULL REPLACEMENT?
NHTSA complaint #10028825 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I'D LIKE TO REPORT THAT THE TEMPERATURE CONTROL UNIT FOR MY 2001 MERCURY SABLE IS NOT FUNCTIONING PROPERLY. IN ADDITION TO THE A/C NOT FUNCTIONING IN WARM WEATHER, THE MOISTURE IS NOT REMOVED FROM THE WINDSHIELD IN COOLER WEATHER, CAUSING A SAFETY HAZARD FROM THE WINDSHIELD FOGGING. THE TEMPATURE CONTROL UNIT ONLY BLOWS VERY HOT AIR, NO MATTER WHICH TEMPATURE IS SELECTED. THE VEHICLE HAS BEEN IN FOR REPAIR FOUR TIMES; THE LAST TIME WAS ON 10/14/02, BUT NO WORK WAS PERFORMED BECUASE THE TSB HAS NOT BEEN ISSUED. I WAS INFORMED BY THE DEALERSHIP ON 9/13/02 THAT THIS IS A KNOWN PROBLEM AND THAT FORD IS WORKING ON A TECHNICAL SERVICE BULLETIN. AS FAR AS I KNOW, A TSB HAS NOT YET BEEN ISSUED FOR THIS PROBLEM, EVEN THOUGH I AM FORCED TO DRIVE THE CAR WITH THE WINDOWS FOGGED UP. FORD SEEMS UNCONCERNED ABOUT THE SEFETY HAZARD THAT THIS PROBLEM CAUSES. DT
NHTSA complaint #770318 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN AT A COMPLETE STOP VEHICLE WILL SUDDENLY ACCELERATE WITHOUT APPLYING GAS.*AK A/C SHUT DOWN WHILE TRAVELING. CONSUMER UNABLE TO START THE VEHICLE, THE WIPERS, A/C AND BLINKERS FAILED DUE TO ELECTRICAL SYSTEM FAILURE.
NHTSA complaint #8013799 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ELECTRICAL SYSTEM SHUT DOWN, LOSES ALL POWER. *AK THE AUTO HAS ACCELERATED ON NUMEROUS OCCASIONS WHILE STOPPED IN TRAFFIC. TEH AIR CONDITIONER SHUT DOWN WHILE TRAVELING, TWICE THE VEHICLE EXPERIENCED COMPLETE ELECTRICAL SHUT DOWN, ON ONE OCCASION REQUIRING THE VEHICLE TO BE TOWED. CONSUMER IS REQUESTING A VEHICLE REPLACEMENT AND FOR THE FAILURES TO BE RECALLED.
NHTSA complaint #8013800 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHEN TRYING TO START VEHICLE, THE KEY WOULD STICK, DASH IS COMPLETELY INOPERABLE, CONSUMER COULD HEAR SOMETHING RUNNING AND VEHICLE WOULD BECOME VERY HOT, DASH DID NOT LIGHT UP, SO THERE WAS NO WARNING, VEHICLE MADE A GRINDING SOUND. TOOK TO DEALER, IGNITION HAS BEEN CHANGED TWICE.*AK. CONSUMER STATES THE POWER WINDOWS WERE INOPERABLE, THE RADIO DID NOT WORK, THERE WAS NO AIR CONDITIONING OR HEAT, THE WINDSHIELD WIPERS WERE INOPERATIVE, THERE WAS A NOISE COMING FROM THE FLYWHEEL, AND THE DASHBOARD DID NOT LIGHT UP.
NHTSA complaint #8007445 — an unverified report by a vehicle owner.
EQUIPMENT
THERE IS NO PANEL COVERING UNDERSIDE DASHBOARD, WIRES/ STEERING COLUMN ASSEMBLY ARE EXPOSED, A SMALL CHILD COULD EASILY GET HANDS UP IN WIRE AND POSSIBLY BE INJURED. *AK *SLC
NHTSA complaint #897524 — an unverified report by a vehicle owner.