33 of the
754 complaints filed about the Mercury Tracer
are about the steering —
4% of everything owners reported.
The worst model year for it is 1993.
TWO BOLTS HOLD THE FRONT AXLE IN PLACE. TWO ON EACH SIDE. THESE '!@#$% BOLTS ARE .43 INCHES IN DIAMETER AND ARE THREADED 20 TPI. (THESE DO NOT CONFORM TO ANY STANDARD BOLT I COULD FIND IN THE LITERATURE, METRIC OR SAE). THESE FOUR BOLTS ARE FITTED WITH CASTELATED NUTS, A VERY GOOD IDEA. HOWEVER, THE BOLT HAD NO HOLE DRILLED FOR THE NECESSARY COTTER PIN. ON MY VEHICLE, THE NUT LOOSENED AND FELL OFF. THE BOLT EVENTUALLY WORKED ITSELF UP AND OUT OF THE HOLE. I WAS GOING 65 MPH ON THE US 5 FREEWAY AND SLOWLY TURNING ON TO THE 405 FREEWAY. THE STEERING OF THE CAR WAS LOST. I ALMOST HIT TWO ADJACENT CARS. THE LEFT FRONT WHEEL WAS POINTING SIDEWAYS, PIVOTING ABOUT THE REMAINING BOLT. HOW I GOT THE CAR STOPPED WITHOUT DAMAGE,I DON"T KNOW. 1. WHY NOBODY IN 13 YEARS DID NOT CORRECT THE PROBLEM OF THE MISSING COTTER KEY HOLE. ASK FORD. 2.WHY IN THE YEAR 2007 DOES FORD NOT SELL REPLACEMENT BOLTS OR NUTS, AS THESE ARE '!@#$% PARTS. 3.AS THIS WAS A LEMON RECALL AUTOMOBILE; WHY NOT MAKE THE CORRECTION AT THAT TIME? 4. UPON LOOKING AT THE DAMAGE . I NOTICED THAT THE REMAINING BOLTS (3) WERE VERY LOOSE. IN ADDITION TO THE AXLE BOLTS BEING LOOSE, I NOTICED THAT THE 4 BOLTS THAT HOLD THE POWER STEERING TO THE FIRE WALL WERE LOOSE. 5. I FEEL THAT THE STEERING AND BRAKES ON A CAR ARE IMPORTANT. ENOUGH SAID. 6. AN AUTOMOBILE GETS ONLY ONE CHANCE TO KILL OR HURT ME. I GAVE THE CAR AWAY AFTER MAKING REPAIRS. NO MORE FORDS FOR ME. *JB
NHTSA complaint #10197093 — an unverified report by a vehicle owner.
CONSUMER COMPLAINED ABOUT HAVING PROBLEMS WITH A RIGHT TIE ROD AND A RIGHT COIL SPRING. HE HAD TAKEN VEHICLE TO A REPAIR SHOP AND WAS TOLD BY A MECHANIC WHAT WAS WRONG WITH THE VEHICLE. VEHICLE WAS REAL DANGEROUS TO BE DRIVEN. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. DEALER WAS CONTACTED AND REPLACED THE DAMAGED PARTS WITH THE WARRANTY. VEHICLE HAD LESS THAN 30000 MILES.
NHTSA complaint #10038293 — an unverified report by a vehicle owner.
WHILE DRIVING DRIVING 55 MPH CONSUMER LOST CONTROL AND WENT INTO A DITCH. AIR BAGS DID DEPLOY AND EXPLODE. CONTACT DEALER, AND DEALER HAS NOT RESPONDED.*AK CONSUMER ALSO STATED THAT SEAT BELT CAME LOOSE.
NHTSA complaint #893567 — an unverified report by a vehicle owner.
MANY TIMES CAR IN SHOP FOR SQUEALING STEERING WHEEL NOISE WHEN TURNING A FAR RIGHT, RATTLING NOISE, GRINDING NOISE FROM ENGINE, RALLTING NOISE FROM DRIVER'S SIDE DOOR JAM, GAS-PIL/EXHAUST SMELL COMING THRU WHEN AC/DEFROST ON, BRAKES SQUEALING EVEN AFTER NEW BRAKE PADS, MANY TIMES I WAS TOLD THAT SOMETHING MAYBE COMING LOOSE THAT I WOULD HAVE TO WAIT UNTIL IT BREAKS BEFORE THEY CAN FIX IT. JUST RECENTLY AS OF 2-6-01 FORD FACTORY GUY TOLD ME I WAS IMAGINING THINGS. HE ALONG WITH THE SERVICE MANAGER TOLD ME THAT THERE ISN'T A PROBLEM, AND WILL HAVE TO WAIT UNTIL IT BREAKS BEFORE THEY CAN FIX. WARRANTY EXPIRES APRIL 6, 2001. I CAN'T AFFORD TO WAIT UNTIL SOMETHING BREAKS, THIS IS MY ONLY MEANS OF TRANSPORTATION. SOMETIMES THE RATTLING NOISE ISN'T CONSTANT, OR VERY LOUD, BUT SOMETIMES IT IS. I DON'T KNOW WHAT THEY ARE DOING THAT THEY CAN'T HEAR IT. MAYBE BEING AROUND ENGINES ALL THE TIME IT HAS AFFECTED THEIR HEARING. I DO KNOW THAT I AM NOT IMAGINING THINGS. JUST YESTERDAY THE STEERING WHEEL LOCKED WHILE IN PARK, IT TOOK ME SEVERAL MINUTES TRYING TO MOVE TO THE STEERING WHEEL SO THAT I COULD TURN THE KEY IN THE IGNITION. THIS ISN'T CONSTANT BUT OCCASIONALLY, IT DOES HAPPEN HOWEVER. DURING OUR SUMMER, WITH TRIPLE DIGIT HEAT AND HEAT INDEX, KEY IN IGNITION GOT SO HOT THAT I BURNT MY HAND, THERE WAS ALSO A BURNING RUBBER SMELL. NO DEALER/REPAIR SHOPS WERE OPEN ON A SATURDAY, THE ONE PLACE I ATTEMPTED TO TAKE THE CAR TOO (FORD'S QUALITY CONTROL SHOP) TOLD ME THAT SINCE ITS UNDER WARRANTY, & THE DEALERSHIP HAS BEEN WORKING ON IT TO TAKE IT BACK THERE. WHICH I DID A COUPLE OF DAYS LATER, OF COURSE THE TEMPERATURE OUTSIDE WAS ALOT COOLER, SO THEY TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM. JUST RECENTLY I NOTICED DIFFERENCES IN THE TRANSMISSION. CAR NOT ALWAYS MOVING WHEN PRESS ON GAS PEDAL, SOMETIMES A JERKING MOTION WHEN SHIFT FROM PARK INTO REVERSE. A CRACKING SOUND FRONT DRIVERSIDE TIRE, I MADE A HARD LEFT TURN TO GET OUT OF PARKING SPOT. FORD DISPUTE BOARD CONTACTED
NHTSA complaint #741050 — an unverified report by a vehicle owner.
STEERING, SHIMMERING LIKE THE FRONT END WAS OUT OF LINE, SERVICE ENGINE SOON LIGHT CAME ON AND WENT OFF 2 TIMES THIRD TIME WENT TO DIXIE AND SET UP TO HAVE IT CHECK SINCE THE LIGHT STAYED ON THIS TIME AND DID NOT GO BACK OFF. SEATBELT, WILL NOT LATCH AT TIMES I HAVE TO KEEP TRYING TO PRESS IN THE RELEASE BUTTON FOR IT TO FINALLY LOCK. AT TIMES WOULD COME OFF WHILE DRIVING. DIXIE SET UP AN APPOINTMENT 1 WEEK AFTER I WENT THERE TO HAVE ALL OF THE ABOVE CHECKED.DATE DIXIE MOTORS LOOKED AT CAR JULY 24,1998. KEEPED CAR ABOUT 7 HRS. TOLD ME THEY CLEANED SEATBELT, DID NOT TELL ME WHAT WAS WRONG WITH STERRING AND THE ONLY THING FIXED WAS SERVICE ENGINE LIGHT. ON JULY 30,1998 3 DAYS AFTER BRINGING MY CAR IN TO BE FIX THE STEERING GRAB TO RIGHT COMING OUT OF CURVE AND SEATBELT CAME OFF WHEN THE CAR HIT A POLE. INJURING MY ARM,NECK AND LOWER BACK. ALL HAVE HEALED EXCEPT MY ARM. CALL A FORD REPERSENTIVE THEY HAD THE CLAIM DIVIONS CALL ME. I WENT TO BRUMFIELD FORD IN AMITE SINCE I DO NOT TRUST THE DIXIE MOTOR. MR RAFF CALLED DIXIE MOTORS LAST WEEK THEY TOLD HIM I HAVE NEVER BROUGHT MY CAR IN TO BE SERVICE. I SHOWED MR. RAFF THE WORKORDER PAPER 42094 CUSTOMER#35145, HE DID NOT UNDERSTAND WHY THEY SAID I DID NOT BRING THE CAR THERE. I DO NOT KNOW WHAT TO DO ANYMORE, I HAVE A NEW CAR I'M AFRAID TO DRIVE PLEASE HELP. THANK YOU JANELLE NEGROTTO( DOT NUMBER: AP7JJKUU TIRE SIZE: P185/65R14 )
NHTSA complaint #700946 — an unverified report by a vehicle owner.
WHILE DRIVING THE VEHICLE WOULD NOT GO FORWARD BECAUSE OF A DAMAGED TIRE ROD. THIS INCIDENT HAPPENED WITHOUT WARNING. THE VEHICLE IS BEING REPAIRED BY DEALERSHIP. OWNER HAS EXPERIENCED A SIMILAR INCIDENT IN APRIL OF 1996, AND THE TIE ROD WAS REPLACED.
NHTSA complaint #818636 — an unverified report by a vehicle owner.
WHILE BRAKING, STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING; VEHICLE LOST CONTROL; SKIDDED 20 TO 25 FT; VEHICLE REARENDED ANOTHER VEHICLE AT STANDSTILL.
NHTSA complaint #803599 — an unverified report by a vehicle owner.