33 of the 323 complaints about the 1994 Mercury Villager are about the lighting — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 90,000 miles.
33
Complaints
2
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
EXTERIOR LIGHTING
HEADLIGHTS ARE SEVERELY CLOUDED/WEATHERED. THIS GREATLY REDUCES THE AVAILABLE LIGHT WHEN DRIVING AT NIGHT. DEFINITELY A SAFETY ISSUE. HAVE NOT ATTEMPTED ANY REPAIRS YET.
NHTSA complaint #10290445 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
FORD TOLD ME THE VIN DIDN'T SHOW UP ON THEIR RECALL RECORDS. AS A RESULT, THE CAR WAS EITHER REPAIRED ALREADY OR WASN'T SUBJECT TO THE RECALL. ACCORDING TO NHTSA RECALL 96V253003 RECALL THE CAR SHOULD BE INCLUDED IN THE RECALL SINCE IT EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL. THIS PROBLEM HAS NEVER BEEN REPAIRED BY A DEALER. I HAD NO IDEA WHY IT DIDN'T COME UP ON MY VIN . BUT THE CUSTOMER REPRESENTATIVE KEPT SAYING IT WAS NOT IN THEIR RECORDS.
NHTSA complaint #10196721 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
FORD TOLD ME THE VIN DIDN'T SHOW UP ON THEIR RECALL RECORDS. AS A RESULT, THE CAR WAS EITHER REPAIRED ALREADY OR WASN'T SUBJECT TO THE RECALL. ACCORDING TO NHTSA RECALL 96V253003 RECALL THE CAR SHOULD BE INCLUDED IN THE RECALL SINCE IT EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL. THIS PROBLEM HAS NEVER BEEN REPAIRED BY A DEALER. I HAD NO IDEA WHY IT DIDN'T COME UP ON MY VIN . BUT THE CUSTOMER REPRESENTATIVE KEPT SAYING IT WAS NOT IN THEIR RECORDS.
NHTSA complaint #10196721 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TURN SIGNAL
FORD TOLD ME THE VIN DIDN'T SHOW UP ON THEIR RECALL RECORDS. AS A RESULT, THE CAR WAS EITHER REPAIRED ALREADY OR WASN'T SUBJECT TO THE RECALL. ACCORDING TO NHTSA RECALL 96V253003 RECALL THE CAR SHOULD BE INCLUDED IN THE RECALL SINCE IT EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL. THIS PROBLEM HAS NEVER BEEN REPAIRED BY A DEALER. I HAD NO IDEA WHY IT DIDN'T COME UP ON MY VIN . BUT THE CUSTOMER REPRESENTATIVE KEPT SAYING IT WAS NOT IN THEIR RECORDS.
NHTSA complaint #10196721 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
WHILE BRAKING REAR TAIL LIGHTS FAILED TO WORK. RECALL 96V253000. THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN.
NHTSA complaint #10081469 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
THE REAR LAMP STOPS WORKING LOOKS LIKE THE METAL IN THE LAMP SOCKET DETECHED FROM THE PLASTIC SOCKET. THE LIGHT BULB KEEPS FALLING OUT. CONTACTED THE DEALER AND FORD AND THEY WERE NOT ABLE TO RESOLVE THE ISSUE.
NHTSA complaint #10037268 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH REAR HEADLAMP SOCKET ON THE TAIL LIGHT. MANUFACTURER WAS CONTACTED, AND STATED THAT CONSUMERS VEHICLE VIN WAS NOT INCLUDED ON THE RECALL, BUT CONSUMER WAS HAVING THE SAME PROBLEM AS THE RECALL INDICATED.
NHTSA complaint #10026751 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
CONSUMER NOTICED THE REAR TAIL AND BRAKE LIGHTS ARE NOT WORKING PROPERLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FIURTHER INFORMATION. MR
NHTSA complaint #8020746 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CONSUMER NOTICED THE REAR TAIL AND BRAKE LIGHTS ARE NOT WORKING PROPERLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FIURTHER INFORMATION. MR
NHTSA complaint #8020746 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THERE WAS A REAL STRONG SMELL OF FUMES INSIDE THE VEHICLE AND THE SMELL WOULD GET WORSE IF THE HEATER WAS TURNED ON, VEHICLE WAS TAKEN INTO DEALER AND THEY REPLACED HOSES, BUT THE PROBLEM STILL OCCURS. *AK CONSUMER STATED THAT ALL THE LIGHTS WOULD REMAIN ON, DEALER CORRECTED THE LIGHT PROBLEM, ALSO GAS FUMES WOULD COME THROUGH THE VENTS, DEALER REPLACED A GAS PIPE AND THAT DID NOT CORRECT THE PROBLEM, AGAIN TOOK THE VEHICLE BACK THEY CLAIMED THE GAS TANK WAS LEAKING AND THEY SAID IT WAS TAKEN OUT AND REPAIRED, THE NEXT MORNING, THERE WAS A PUDDLE OF GAS UNDER THE VEHICLE, THE VEHICLE WAS TOWED BACK TO THE DEALER, CONSUMER BELIEVES THE DEALER DID MORE DAMAGE TO THE GAS TANK, OR IT WAS NEVER REPLACED, CONSUMER IS NOT COMFORTABLE WITH THIS VEHICLE AND NEVER WILL BE THEREFORE SHE WANTS CHEVROLET TO REIMBURSE HERE THE FULL AMOUNT FOR THE VEHICLE, ALL COSTS FOR ALL REPAIRS AND ALL MEDICAL BILLS FOR THE PAST SIX MONTHS SHE WAS COMPLAINING OF HEADACHES, NAUSEA, AND VOMITING FROM THE GAS SMELL.
NHTSA complaint #8001308 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THERE WAS A REAL STRONG SMELL OF FUMES INSIDE THE VEHICLE AND THE SMELL WOULD GET WORSE IF THE HEATER WAS TURNED ON, VEHICLE WAS TAKEN INTO DEALER AND THEY REPLACED HOSES, BUT THE PROBLEM STILL OCCURS. *AK CONSUMER STATED THAT ALL THE LIGHTS WOULD REMAIN ON, DEALER CORRECTED THE LIGHT PROBLEM, ALSO GAS FUMES WOULD COME THROUGH THE VENTS, DEALER REPLACED A GAS PIPE AND THAT DID NOT CORRECT THE PROBLEM, AGAIN TOOK THE VEHICLE BACK THEY CLAIMED THE GAS TANK WAS LEAKING AND THEY SAID IT WAS TAKEN OUT AND REPAIRED, THE NEXT MORNING, THERE WAS A PUDDLE OF GAS UNDER THE VEHICLE, THE VEHICLE WAS TOWED BACK TO THE DEALER, CONSUMER BELIEVES THE DEALER DID MORE DAMAGE TO THE GAS TANK, OR IT WAS NEVER REPLACED, CONSUMER IS NOT COMFORTABLE WITH THIS VEHICLE AND NEVER WILL BE THEREFORE SHE WANTS CHEVROLET TO REIMBURSE HERE THE FULL AMOUNT FOR THE VEHICLE, ALL COSTS FOR ALL REPAIRS AND ALL MEDICAL BILLS FOR THE PAST SIX MONTHS SHE WAS COMPLAINING OF HEADACHES, NAUSEA, AND VOMITING FROM THE GAS SMELL.
NHTSA complaint #8001308 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
2 FRONT ENGINE MANIFOLD BOLTS SHEARED OFF, CAUSING EXHAUST LEAK INTO VEHICLE AND POSSIBLE HEAD WARPING PROBLEMS IN THE FUTURE.THE REAR TAIL LIGHTS HAVE BLOWN BULBS ON AN AVERAGE OF 4 A YEAR ,ONCE RESULTING IN A REAR END COLLISION. MY IGNITION SWITCH IS SO SCREWED UP, IT IS IMPOSSIBLE TO REMOVE THE KEY SAFELY SO I AM FORCED TO LEAVE IT IN AT ALL TIMES.MY WIPER/TURNSIGNAL SWITCH HAS BEEN A JOKE FROM DAY 1, THE TECHS COULDN'T FIGURE IT OUT UNTIL THE WARRANTEE WAS OVER AND TRIED TO CHARGE ME FOR IT.
NHTSA complaint #755740 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
2 FRONT ENGINE MANIFOLD BOLTS SHEARED OFF, CAUSING EXHAUST LEAK INTO VEHICLE AND POSSIBLE HEAD WARPING PROBLEMS IN THE FUTURE.THE REAR TAIL LIGHTS HAVE BLOWN BULBS ON AN AVERAGE OF 4 A YEAR ,ONCE RESULTING IN A REAR END COLLISION. MY IGNITION SWITCH IS SO SCREWED UP, IT IS IMPOSSIBLE TO REMOVE THE KEY SAFELY SO I AM FORCED TO LEAVE IT IN AT ALL TIMES.MY WIPER/TURNSIGNAL SWITCH HAS BEEN A JOKE FROM DAY 1, THE TECHS COULDN'T FIGURE IT OUT UNTIL THE WARRANTEE WAS OVER AND TRIED TO CHARGE ME FOR IT.
NHTSA complaint #755740 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS FOR VEHICLE HAVE FAILED APPROXIMATELY FOUR TIMES, DEALERSHIP HAS EXAMINED VEHICLE FOUR TIMES AND REPLACED FUSE EACH TIME, THIS REMEDY HAS NOT CORRECTED THE PROBLEM.*AK *SLC
NHTSA complaint #6900613 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
THERE ARE NO REAR BRAKE LIGHTS ON VEHICLE. CONSUMER HAS CONTACTED DEALER AND DEALER STATED THERE WAS A RECALL FOR BRAKE LIGHTS. *AK CONSUMER WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. WINDSHIELD SOMETIMES QUIT WORKING, TURNING THE SWITCH OFF AND ON WILL GET THEM TO WORK AGAIN. HEAT TAKES ABOUT AN HOUR BEFORE IT GETS WARM.
NHTSA complaint #897869 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT COVERS ARE FOGGING UP, VISIBILITY AT NIGHT IS GREATLY REDUCED.*AK
NHTSA complaint #894273 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
RECALL 96 V 253 00E/REAR LAMP SOCKET: REPLACED REAR LAMP BULBS 2-3 TIMES A MONTH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN.*AK DUE TO SAFETY ISSUE WITH NON FUNCTIONING BRAKE LIGHT, CONSUMER PAID TO REPLACE DEFECTIVE REAR LAMP SOCKET ASSEMBLY.
NHTSA complaint #888643 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
RECALL 96 V 253 00E/REAR LAMP SOCKET: REPLACED REAR LAMP BULBS 2-3 TIMES A MONTH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN.*AK DUE TO SAFETY ISSUE WITH NON FUNCTIONING BRAKE LIGHT, CONSUMER PAID TO REPLACE DEFECTIVE REAR LAMP SOCKET ASSEMBLY.
NHTSA complaint #888643 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE MULTI-FUNCTION SWITCH FAILED CAUSING THE WIPER TO ONLY OPERATE ON HIGH. NLM
NHTSA complaint #560365 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
ONGOING PROBLEM WITH TAIL LIGHTS NOT ILUMINATING PROPERLY, BEEN TO AN INDEPENDENT REPAIR SHOP ON THREE OCCASIONS, AND PROBLEM STILL OCCURRING. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.
NHTSA complaint #879041 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
LEFT REAR BRAKE LIGHT DOES NOT WORK, TOOK TO MECHANIC, AND HE SAID THAT IT WAS NOT A PROBLEM WITH LIGHT BULB, BUT ITWAS THE SOCKETT, CONSUMER HAS THE SAME PROBLEM AS RECALL 96V253 003, BUT HIS CAR WAS NOT INCLUDED.
NHTSA complaint #872005 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
REAR LAMP SOCKET DOES NOT ILLUMINATE BECAUSE METAL CAN IN LAMP SOCKET MOVES OR SEPARATES FROM THE PLASTIC SOCKET HOUSING. MFR STATES THAT THIS VEHICLE IS NOT PART OF NHTSA CAMPAIGN ID 96V253003. NHTSA CAMPAIGN STATES THAT THIS CAMPAIGN INCLUDES VEHICLES MFG STARTING IN APR 1994. ACTUAL VEHILCLE MFR DATE WAS APR 6, 1994. DEALER CONFIRMED THAT ACTUAL FAILURE MODE MATCHED RECALL DESCRIPTION; REPAIR HAS BEEN PERFORMED AT OWNER EXPENSE. THIS VEHICLE SHOULD BE INCLUDED IN RECALL BASED ON FAILURE MODE AND MFR DATE.
NHTSA complaint #730658 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
REAR LAMP SOCKET DOES NOT ILLUMINATE BECAUSE METAL CAN IN LAMP SOCKET MOVES OR SEPARATES FROM THE PLASTIC SOCKET HOUSING. MFR STATES THAT THIS VEHICLE IS NOT PART OF NHTSA CAMPAIGN ID 96V253003. NHTSA CAMPAIGN STATES THAT THIS CAMPAIGN INCLUDES VEHICLES MFG STARTING IN APR 1994. ACTUAL VEHILCLE MFR DATE WAS APR 6, 1994. DEALER CONFIRMED THAT ACTUAL FAILURE MODE MATCHED RECALL DESCRIPTION; REPAIR HAS BEEN PERFORMED AT OWNER EXPENSE. THIS VEHICLE SHOULD BE INCLUDED IN RECALL BASED ON FAILURE MODE AND MFR DATE.
NHTSA complaint #730658 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
REAR LAMP SOCKET WAS ON RECALL, THE PART WAS REPLACED AND REPAIRED, BUT WITH THE SAME DEFECTIVE PART. HOWEVER, PROBLEM HAS OCCURRED AGAIN. FORD KNEW OF PROBLEM, BUT WOULD NOT TAKE RESPONSIBILITY.
NHTSA complaint #863929 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BACK UP LIGHTS
WHEN THE BRAKES ARE APPLIED , IF THE HEADLIGHTS ARE ON, VEHICLE WILL LOSE THE BRAKE AND TAILLIGHTS. A RECALL HAS BEEN ISSUED ON THE VEHICLE, HOWEVER THIS VEHICLE WAS NOT INCLUDED. THE DEALER HAS INSPECTED THE VEHICLE AND THE MANUFACTURER HAS BEEN NOTIFIED.
NHTSA complaint #852789 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKELIGHTS WORK INTERMITTENTLY RIGHT/ LEFT SOMETIMES BOTH. IF HEADLAMPS ARE ON AND APPLY BRAKES....LOSE ALL REAR TAIL/BRAKE LAMPS EXCEPT FOR OVERHEAD 3D BRAKE LAMP MOUNTED ON TOP OF MINIVAN REAR DOOR
NHTSA complaint #714388 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT LENSE COVERS ARE YELLOW CAUSING THE LAMPS TO BE YELLOW WITH MIN. BRIGHTNESS. THE DEALER ACKNOWLEDGE THE PROBLEM AS BEING COMMON. HE SOLD ONE OF HIS MERCURYS BECAUSE THE LAMP COVERS YELLOWED. HE KNEW OF SOMEONE CRASHING BECAUSE OF THE DIM LIGHTS. COST TO REPLACE THE HEADLAMP COVERS IS $698.00 BECAUSE THE FRONT BUMPER MUST BE REMOVED. MY TURNING LAMP ON THE FRONT BLINKER IS BRIGHTER THAN THE HEADLAMPS. GO TO A LARGE PARKING LOT AT A LOCAL MALL AND LOOK AT THE VILLAGERS AND QUEST THAT ARE 3-4 YEARS OLD AND YOU CAN SEE THE YELLOW LAMPS. THANK YOU FOR LOOKING INTO THIS AND SHEDDING SOME LIGHT ON GETTING IT FIXED.
NHTSA complaint #712514 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
THERE IS A CURRENT RECALL CAMPAIGN #96V253003 DATE: 08/17/98 FOR THIS VEHICLE, WHICH DESCRIBES THE PROBLEM EXACTLY, BUT FORD SAYS MY SPECIFIC VEHICLE IS NOT COVERED.
NHTSA complaint #712233 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
DEALER INFORMED CONSUMER THAT MFR. RECALL NOTICE DID NOT CONCERN HIS VEHICLE AFTER APPOINTMENT WAS GIVEN AND THE PART WAS ORDERED A WEEK BEFORE INITIAL APPOINTMENT WAS MADE. A SECOND NOTICE WAS RECEIVED ON 09 NOV 98. MFR. # 96S-61 AND NHTSA # 96V-253 003.
NHTSA complaint #830686 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
CONSUMER STATES WHEN DRIVING THE AND APPLYING THE BRAKES THEY MAKE ALOT OF NOISE. ALSO, TRANMISSION IS GOING OUT. CONSUMER HAD TO KEEP PUTTING BULBS IN THE TAIL LIGHTS, AND THE DEALER CAN'T FOUND THE PROBLEM.
NHTSA complaint #830484 — an unverified report by a vehicle owner.