FaultScore

1999 Mercury Villager headlight problems

20 of the 252 complaints about the 1999 Mercury Villager are about the lighting — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 45,530 miles.

A

20

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Headlights 6 30.0%
Tail Lights 4 20.0%
Brake Lights 4 20.0%
Turn Signal 3 15.0%
Exterior Lighting 1 5.0%
Interior Lighting 1 5.0%
Switch 1 5.0%

Lights across every Mercury Villager year

1993 19 19.6%
1994 33 34.0%
1995 25 25.8%
1999 20 20.6%

What owners said

Filed with NHTSA, in their own words.

North Carver, MA

EXTERIOR LIGHTING

1999 MERCURY VILLAGER MINI VAN PROBLEM HEADLIGHTS KEEP BLOWING OUT, CANNOT USE HIGH BEAMS WITHOUT HEARING SOME CRACKLING ON HIGHBEAM SWITCH WHEN PUTTING ON HIGH BEAMS. I JUST REPLACE THE BULB AND NOT USE HIGHBEAMS. ALSO GAS PEDAL STICKS MOST OF THE TIME WHEN YOU EXCEL ESPECIALLY WHEN IT IS DAMP OUT, I STEP ON THE PEDAL AND IT JERKS FORWARD BECAUSE IT'S STUCK WHEN I FEEL IT IS STUCK WHEN EXCELLING FROM STOP I USUALLY STEP ON THE BRAKE THEN THE GAS AND LET OFF THE BRAKE SLOWLY. I HAVE BEEN LUCKY THERE HASN'T BEEN AN ACCIDENT YET.

NHTSA complaint #10293666 — an unverified report by a vehicle owner.

at 5,000 miles Portland, OR

EXTERIOR LIGHTING:TAIL LIGHTS

NHTSA RECALL CAMPAIGN 99V347001 TAIL LAMP SOCKET. VEHICLE EXPERIENCED A PROBLEM WITH THE REAR TAIL LIGHT SOCKET. THE SOCKET LOCKING TAB WILL NOT HOLD THE BULB IN POSITION ,THUS ALLOWING THE BULB TO FALL OUT OF THE SOCKET INDICATING THAT THE TAIL LIGHT WAS NOT FUNCTIONING PROPERLY. ALSO, THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. DUE TO THE VIN ALTHOUGH IT WAS EXPERIENCING THE SAME DEFECTS AS THOSE DESCRIBED IN THE RECALL. *AK

NHTSA complaint #10111319 — an unverified report by a vehicle owner.

at 57,000 miles Medina, OH

INTERIOR LIGHTING

INTERIOR DASH LIGHTS WENT OUT.INTERIOR REAR PASSENGER LIGHTS WENT OUT.BALL JOINTS NEED TO BE REPLACED.KNOCK SENSOR NEEDS TO BE REPLACED.POWER WINDOWS AND LOCKS DON'T WORK.DEALER TOLD ME THE KNOCK SENSORS COST $1500.00 TO FIX AND REAR INTERIOR LIGHTS $250 AND BALL JOINTS $225.INTERIOR DASH LIGHTS JUST WENT OUT.

NHTSA complaint #10083085 — an unverified report by a vehicle owner.

at 43,000 miles Shirley, NY

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS SUDDENLY WENT OUT WHILE IN USE. THIS OCCURRED BECAUSE OF A SHORT IN THE ELECTRICAL SYSTEM WIRING. THE SOCKET MELTED. THIS COULD CAUSE A FIRE, PER THE DEALERSHIP. *AK DEALER REPLACED DRIVER SIDE HEADLIGHT SOCKET, WIRE HARNESS AND BULB.

NHTSA complaint #10057652 — an unverified report by a vehicle owner.

at 48,060 miles Huntsville, AL

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS FAIL FREQUENTLY ON MY 1999 MERCURY VILLAGER. THE DEALER INFORMS ME THAT THIS IS DUE TO OVERHEATING OF THE SOCKET WHICH PROVIDES POWER TO THE HEADLIGHT BULB. BOTH HEADLIGHT SOCKETS HAVE FAILED MULTIPLE TIMES ON THIS VEHICLE, YET THE DEALER INDICATES THAT NO TSB OR RECALL HAS BEEN ISSUED TO RESOLVE THIS ISSUE. I BELIEVE THAT THIS IS A GROSS SAFETY ISSUE AS THERE IS THE POSSIBILITY THAT ILLUMINATION COULD BE LOST DURING NIGHT DRIVING. TO MY KNOWLEDGE, THIS HAS NOT BEEN ADDRESSED BY NISSAN OR MERCURY.

NHTSA complaint #10056503 — an unverified report by a vehicle owner.

at 20,000 miles SAN Jose, CA

EXTERIOR LIGHTING:HEADLIGHTS

OUR VAN ALSO EXPERIENCED MELTED HEADLIGHT SOCKETS FAILURE DUE TO A WEAK SOLDERING FROM THE WIRE TO THE SOCKET. UNBELIEVABLE THAT THIS IS NOT A RECALL. THE DEALER'S PARTS DEPARTMENT PERSON TOLD ME WHEN I ORDERED THE REPLACEMENT SOCKETS THAT THEY SELL LOTS OF THESE SOCKETS. WE HAD INTERMITTENT LIGHTING PROBLEM ON ONE SIDE, THEN THE OTHER, THEN TOTAL FAILURE OF BOPTH HEADLIGHTS. PLEASE REPORT YOUR EXPERIENCE. THIS MUST BECOME A RECALL. I WANTED TO FILE MULTIPLE OTHER PROBLEMS: THE TIRES AFTER COMPLAINING OF WOBBLING IN THE STEERING WHEEL FOR 3 YEARS, THE DEALER SAID THEY ARE OFFERING REPLACEMENT TIRES TO OWNERS WHO COMPLAIN, BUT NOT TO ALL OWNERS, AND THAT WAS NOT A RECALL, I DID NOT KEEP THE BRAND OR MODEL OF THE TIRES THE DEALER REMOVED. WITH THE NEW GOOD YEAR EAGLE TIRES THE VAN DRIVES FINE. THAT SHOULD HAVE BEEN A RECALL. A THIRD: THE LIGHTS AND LED'S OF THE SOUND SYSTEM GO ON AND OFF INTERMITTENTLY.

NHTSA complaint #10051158 — an unverified report by a vehicle owner.

at 53,604 miles Pittsburgh, PA

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS DO NOT TURN ON BY SWITCH. VEHICLE WAS SERVICED, AND THE MECHANIC NOTICED THAT THE HEADLIGHT SOCKET MELTED. DEALERSHIP REPLACED THE SOCKET LAMPS, BUT THE PROBLEM RECURRED.

NHTSA complaint #10044974 — an unverified report by a vehicle owner.

Central Point, OR

EXTERIOR LIGHTING:HEADLIGHTS

REPEATED HEADLIGHT FAILURE DUE TO FAULTY HEADLAMP CONNECTORS.

NHTSA complaint #764735 — an unverified report by a vehicle owner.

Bethpage, NY

EXTERIOR LIGHTING:BRAKE LIGHTS

THE REAR BRAKE LIGHTS FAILED. NLM

NHTSA complaint #785475 — an unverified report by a vehicle owner.

Bethpage, NY

EXTERIOR LIGHTING:BRAKE LIGHTS

TO DATE NO ONE WILL FIX THESE PROBLEMS THEY SAY THEY DONT HAVE THOSE PARTS TO DO SO. NO SAFETY DEFECT MENTIONED.

NHTSA complaint #741171 — an unverified report by a vehicle owner.

Sacramento, CA

EXTERIOR LIGHTING:TURN SIGNAL

THE TURN SIGNAL INDICATOR (INSIDE VEHICLE) CAN'T BE SEEN DURING THE DAY AND IS HARD TO SEE AT NIGHT, THE SOUND OF THE FLASHER CAN BARELY BE HEARD. *SLC

NHTSA complaint #557799 — an unverified report by a vehicle owner.

Sacramento, CA

EXTERIOR LIGHTING:TURN SIGNAL

THE TURN SIGNAL INDICATOR (INSIDE VEHICLE) CAN'T BE SEEN DURING THE DAY AND IS HARD TO SEE AT NIGHT, THE SOUND OF THE FLASHER CAN BARELY BE HEARD. *SLC

NHTSA complaint #557799 — an unverified report by a vehicle owner.

Rochester, MI

EXTERIOR LIGHTING:BRAKE LIGHTS

BRAKE LIGHT ON THE LEFT SIDE OF THE VEHICLE FAILED. YH

NHTSA complaint #552757 — an unverified report by a vehicle owner.

Rochester, MI

EXTERIOR LIGHTING:BRAKE LIGHTS

BRAKE LIGHT ON THE LEFT SIDE OF THE VEHICLE FAILED. YH

NHTSA complaint #552757 — an unverified report by a vehicle owner.

Petersburg, IL

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

WHEN DRIVING TURN SIGNAL CHIMES AND WINDSHIELD WIPERS WILL TURN ON/OFF BY THEMSELVES. ALSO, TAPE PLAYER PERFORMS ERRATICALLY.

NHTSA complaint #858224 — an unverified report by a vehicle owner.

Crete, IL

EXTERIOR LIGHTING:HEADLIGHTS

IN JANUARY, 2000 AND NOW TODAY, MARCH 6, THE SOCKET CONNECTING THE POWER TO THE HEAD LAMP BULBS HAVE BOTH FAILED. THE LEFT ONE FAILED IN JANUARY AND THE RIGHT ONE FAILED TODAY. IN BOTH CASES, THE GROUND TERMINAL OF THE SOCKET SEEMS TO BE CORRODED AND THE PLASTIC IN THAT AREA OF THE SOCKET IS SLIGHTLY MELTED. AS NEITHER HIGH OS LOW BEAMS WOULD WORK, A BAD GROUND CONNECTION WOULD MAKE SENSE. REPLACING THE SOCKET WITH A NEW ONE FIXED THE PROBLEM IN BOYH CASES. I HAVE ONE OF THE OLD SOCKETS IF YOU WOULD LIKE TO SEE IT.

NHTSA complaint #719748 — an unverified report by a vehicle owner.

Monroe, LA

EXTERIOR LIGHTING:TAIL LIGHTS

RECEIVED A MANUFACTURER'S RECALL NOTICE/ TAIL LIGHT SOCKET. DEALER NOTIFIED, AND REFUSED TO HONOR RECALL. NO REASON GIVEN. FEEL FREE TO PROVIDE ADDITIONAL INFORMATION.

NHTSA complaint #857731 — an unverified report by a vehicle owner.

Milford, CT

EXTERIOR LIGHTING:TAIL LIGHTS

CONSUMER RECEIVED RECALL LETTER 99V347 CONCERNING TAIL LIGHT SOCKET. NO PARTS AVAILABLE TO REMEDY PROBLEM, AS OF 3-7-2000 STILL NO REPLACEMENT PARTS.

NHTSA complaint #857099 — an unverified report by a vehicle owner.

Granite Holts, TX

EXTERIOR LIGHTING:TURN SIGNAL

TURN SIGNALS ARE INOPERABLE, WHEN APPLYING THE SIGNALS, THEY ARE NOT VISIBLE FROM THE OUTSIDE OF VEHICLE, WHICH COULD BECOME DANGEROUS WHEN MAKING RIGHT OR LEFT TURNS . DEALER REPLACED THE SWITCH AND THE SOCKET WHICH DID NOT CORRECT THE PROBLEM. PROBLEMS HAVE FINALLY BEEN SOLVED AFTER 3 MORE TRIPS TO THE DEALER. *AK

NHTSA complaint #856491 — an unverified report by a vehicle owner.

Dedham, MA

EXTERIOR LIGHTING:TAIL LIGHTS

RECALL99V347001, HEADLIGHTS. DEALER DOES NOT HAVE PARTS.

NHTSA complaint #855870 — an unverified report by a vehicle owner.

Other 1999 Mercury Villager problems

← Full 1999 Mercury Villager report