28 of the
152 complaints about the 1997 Mercury Villager are about the
fuel system — 18% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
125,304 miles.
B
28
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Tank Assembly
1242.9%
Fuel System, Gasoline
725.0%
Filler Pipe AND CAP
310.7%
Fuel Pump
27.1%
Injectors
13.6%
Carburetor System
13.6%
Hoses, Lines/Piping, AND Fittings
13.6%
Hoses, Lines/Piping, AND Fittings
13.6%
Fuel & Propulsion across every Mercury Villager year
TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #10439155 — an unverified report by a vehicle owner.
at 68,000 milesOcala, FL
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT SMELLS GASOLINE AFTER THE VEHICLE HAS BEEN DRIVEN OR WHILE IT IS IDLING. NO FUEL HAS BEEN FOUND ON THE GROUND AFTER THE VEHICLE WAS MOVED. NHTSA CAMPAIGN ID NUMBERS 96V203000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: MOUNTING) AND 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE: TANK ASSEMBLY) WERE REFERENCED; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO LONGER A SAFETY RECALL. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10234162 — an unverified report by a vehicle owner.
at 106,108 milesOwensboro, KY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 106,108. RECALL# 00V419002 UPDATED 11/26/07.
NHTSA complaint #10208142 — an unverified report by a vehicle owner.
at 100,000 milesMacon, GA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I HAD NOTICED THAT WHEN I FILLED GAS TANK THERE WAS A STRONG ODOR OF GASOLINE INSIDE VEHICLE FOR SEVERAL DAYS. I HAD THE VEHICLE CHECKED BY THE SHOP THAT DOES MY OIL CHANGES AND THEY STATED THAT IT WAS THE FILLER HOSE AND IT SHOULD BE COVERED UNDER A RECALL. THE LOCAL DEALERSHIP STATES THAT SINCE THE REPAIR WAS MADE UNDER THE RECALL IN 2002 THAT IT WAS NOT COVERED AGAIN. REPAIR PART WAS APPARENTLY DEFECTIVE. THE REPAIR COST WILL BE $150.00.
NHTSA complaint #10114100 — an unverified report by a vehicle owner.
at 145,000 milesKingsland, GA
FUEL SYSTEM, GASOLINE
FILLER PIPE VENT HOSE WAS RECALLED IN MARCH 2001 RECALL#00S59 AND REPLACED. THE SAME PART FAILED IN THE EXACT SAME MANNER AND WAS REPLACED NOVEMBER 2003. FORD SAYS THAT THE FILLER PIPE VENT HOSE IS OUT OF WARRANTY AND WILL NOT PAY ANY REPLACEMENT COSTS. DID THE MARCH 2001 RECALL ADEQUATELY ADDRESS THIS PROBLEM?
NHTSA complaint #10071169 — an unverified report by a vehicle owner.
at 144,500 milesKingsland, GA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE WAS A FILLER PIPE/VENT HOSE FAILURE WHICH WAS RECALLED AND REPAIRED IN MARCH 2001. IT FAILED A SECOND TIME IN THE SAME LOCATION. *AK RECALL#00V419002 *SCC
NHTSA complaint #10046523 — an unverified report by a vehicle owner.
South Dartmouth, MA
FUEL SYSTEM, GASOLINE
THERE IS A CONSTANT FUEL SMELL WHEN DRIVING VEHICLE. DEALER COULD NOT REMEDY THE PROBLEM.
NHTSA complaint #8014028 — an unverified report by a vehicle owner.
Harrisville, VA
FUEL SYSTEM, GASOLINE
AFTER THE RECALL WAS DONE ON A FUEL HOSE THE VEHICLE HAS ON AN OFF SMELLE OF VERY STRONG GAS FUMES INSIDE THE PASSENGER COMPARTMENT AND OUTSIDE THE VAN AS WELL, TOOK THE VEHICLE BACK TO THE DEALER AND THE FUMING PROBLEM SEEMED TO BE COMING FROM A GAP IN THE BODY SEAM AREA OF THE VEHICLE IN WHICH THEY SEALED, POSSIBLE OF MANUFACTURING DEFECT.
NHTSA complaint #563719 — an unverified report by a vehicle owner.
Hamden, CT
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER WAS ON A SHORT ROAD TRIP WHEN VEHICLE STARTED SHAKING AND CUT OFF. VEHICLE RESTARTED, AND WAS TAKEN TO NEAREST MECHANIC. FUEL PUMP FILTER WAS DIRTY, AND ONCE IT WAS CLEANED VEHICLE OPERATED NORMAL. 3 HOURS LATER, VEHICLE DIED DUE TO FUEL PUMP FAILING. INDEPENDENT MECHANIC REPLACED AND REPAIRED VEHICLE. PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #8008532 — an unverified report by a vehicle owner.
Blacklick, OH
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MIGHT BE WORTH LOOKING INTO THE FUEL PUMP SYSTEM ON THIS VEHICLE. ORIGINAL WAS REPLACED 4/2/2001 AND REPLACEMENT PUMP STARTING TO FAIL LATE IN NOVEMBER 2001. DEALER/FORD NOT WORKING WITH CUSTOMER SINCE 3000 MILES OVER WARRANTY (EVEN THOUGH WE ARE WITHIN 12 MO. PERIOD). JUST SEEMS WEIRD THAT TWO FUEL PUMPS WOULD FAIL WITHIN THAT SHORT A TIME FRAME.
NHTSA complaint #758114 — an unverified report by a vehicle owner.
Palos Hills, IL
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER NOTICED GASOLINE ODORS COMING FROM VEHICLE, WHEN HE EXAMINED THE FUEL RAIL AND HOSES, HE DETERMINED THAT A LOOSE RUBBER CLAMP WAS ALLOWING FUEL TO LEAK FROM VEHICLE, CONSUMER TIGHTENED CLAMP AND STOPPED FUEL LEAK. *AK. CONSUMER STATED THIS IS THE SECOND TIME THIS HAS HAPPENED, THE FIRST TIME THE DEALER TOOK CARE OF THE PROBLM.
NHTSA complaint #8001469 — an unverified report by a vehicle owner.
Harrisville, VA
FUEL SYSTEM, GASOLINE
AFTER THE RECALL WAS DONE ON A FUEL HOSE THE VEHICLE HAS ON AN OFF SMELLE OF VERY STRONG GAS FUMES INSIDE THE PASSENGER COMPARTMENT AND OUTSIDE THE VAN AS WELL, TOOK THE VEHICLE BACK TO THE DEALER AND THE FUMING PROBLEM SEEMED TO BE COMING FROM A GAP IN THE BODY SEAM AREA OF THE VEHICLE IN WHICH THEY SEALED, POSSIBLE OF MANUFACTURING DEFECT.
NHTSA complaint #563719 — an unverified report by a vehicle owner.
Suffern, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER RECEIVED RECALL (00S59) VEHICLE WAS TAKEN INTO DEALESHIP, WHEN CONSUMER ARRIVED TO PICK UP VEHICLE, HE WAS INFORMED THAT THEY DID NOT HAVE ENOUGH TIME TO FIX VEHICLE.
NHTSA complaint #562249 — an unverified report by a vehicle owner.
Havertown, PA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER SCHEDULED AN APPOINTMENT TO HAVE RECALL REPAIR 00V-419 REPAIR, ONCE THE CONSUMER ARRIVED THE DEALER TOLD CONSUMER THAT THERE WERE NO PARTS AVAILABLE. NLM
NHTSA complaint #560835 — an unverified report by a vehicle owner.
Willow STR, PA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER MADE AN APPOINTMENT AT THE LOCAL DEALER TO HAVE RECALL 00V-419 WORK PERFORMED AND ALSO ASKED THAT THEY REPLACE THE AIR FILTER AND CHANGE THE TRANSMISSION FLUID, WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE HE WAS TOLD THAT THEY HAD RUN OUT OF PARTS FOR THE RECALL AND THEY CHARGED AN OUTRAGEOUS AMOUNT FOR THE OTHER ITEMS REPLACED/CHANGED. NLM
NHTSA complaint #560348 — an unverified report by a vehicle owner.
Pembroke P, FL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE DEALER HAD NO PARTS AVAILABLE FOR RECALL 00V-419. NLM
NHTSA complaint #560343 — an unverified report by a vehicle owner.
SINCE SEPTEMBER 1997 CONSUMER KEPT TAKING VEHICLE TO DEALER FOR HESITATION, ENGINE LIGHT COMING ON , STALLING, BAD GAS MILAGE AND SPUTTERING. DEALER KEPT TELLING CONSUMER IT WAS DUE TO REFORMULATED GASOLINE. TO DEALER AT LEAST 12 TIMES. CURRENTLY, VEHICLE IS OUT OF WARRANTY, AND DEALER FINDS ALL FUEL INJECTORS NEED TO BE REPLACED, AT COST OF $1700.*AK *SLC
NHTSA complaint #884839 — an unverified report by a vehicle owner.
Brewster, MA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
VEHICLE HAD A RECALL. BUT, THERE WERE NO PARTS AVAILABLE. THER WAS A POTENTIAL FOR A FIRE.
NHTSA complaint #884234 — an unverified report by a vehicle owner.
Brighton, MA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 00 V 419 002/FUEL TANK VENT HOSE: CLARK, WHITE LINCOLN MERCURY DEALER, NEWTON, MA; PHONE # 617/928-5400 WAS UNABLE TO HONOR RECALL DUE TO NO PARTS BEING AVAILABLE, NOTIFIED MANUFACTURER,AND INFORMED CONSUMER THAT PARTS WERE ON NATIONAL BACK ORDERS. SEEKING HELP FROM NHTSA IN THIS MATTER.
NHTSA complaint #882810 — an unverified report by a vehicle owner.
Richmond, VA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE IS A RECALL ON MERCURY VILLAGER FOR FUEL TANK. DEALER HAS NOT GOTTEN PIECES IN FOR REPAIRS. DEALER HAD TOLD CONSUMER THAT RECALL PARTS WERE TO COME IN YESTERDAY, BUT DEALER CALLED BACK STATING THAT THEY DID NOT KNOW WHEN THE PART WAS COMING IN.
NHTSA complaint #882494 — an unverified report by a vehicle owner.
Luaville, KY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
VEHICLE HAS A RECALL ON FIILLER PIPE HOSE. CONSUMER WAS TOLD TO BRING IN VEHICLE BECAUSE THEY HAD PARTS, AND CONSUMER TOOK VEHICLE IN ,AND DEALER DID NOT HAVE PARTS IN.
NHTSA complaint #880936 — an unverified report by a vehicle owner.
Little Rock, AK
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD FAILED.
NHTSA complaint #880910 — an unverified report by a vehicle owner.
Oxford, MS
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE FILLING GAS TANK, GAS WAS POURING ALL OVER DUE TO FAULTY GAS TANK AND FUEL LINES, CONSUMER STATED THAT THERE WERE CRACKS IN THE FUEL LINES. *SLC
NHTSA complaint #559137 — an unverified report by a vehicle owner.
Louisville, TX
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE IS FUEL LEAKING FROM FUEL TANK. RECALL 00V419.002 HAS BEEN ISSUED. HOWEVER, HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.
NHTSA complaint #878338 — an unverified report by a vehicle owner.
Lawrenceville, GA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FILLED FUEL TANK, DROVE HOME, PARKED VAN IN GARAGE. SMELLED GAS & FOUND HUGE GAS PUDDLE UNDER VAN. GAS WAS ALMOST POURING OUT. VERY DANGEROUS SITUATION. DEALER WILL NOT FIX UNDER RECALL 96V203000.
NHTSA complaint #737071 — an unverified report by a vehicle owner.
Oxford, MS
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER'S VEHICLE HAD FUEL LEAKAGE. CONSUMER BROUGHT VEHICLE TO A DEALER IN TIME. DEALER FOUND THAT THE TANK & TUBE THAT OHAD TO BE REPLACED. RECALL 96V203000/ MANUFACTURER'S RECALL 96S56 DID APPLY TO CONSUMER. MANUFACTURER WASN'T WILLING TO HELP WITH COST. PART WAS NOT AVAILABLE IN THE U.S. & FORD WAS NOT PRODUCING IT.
NHTSA complaint #874392 — an unverified report by a vehicle owner.
LAS Vegas, NV
FUEL SYSTEM, GASOLINE
WHEN THE CAR IS RUNNING A STRONG GAS SMELL IS EMITTED.
NHTSA complaint #842619 — an unverified report by a vehicle owner.
Ocoee, FL
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLES FUEL LINE FAILED CAUSING A STRONG GAS ODOR TO ENTER THE CABIN OF THE VEHICLE.
NHTSA complaint #542692 — an unverified report by a vehicle owner.