Owners have filed 96 complaints
about the 2004 Mitsubishi Lancer with NHTSA between 2004 and 2019.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 5 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 56
Against the median year of the Mitsubishi Lancer. 50 means typical for this
model; 100 means roughly double.
Severity — 91
17.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 45
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Mitsubishi Lancer
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Defroster/Defogger/Hvac System
1043.5%
Electrical Heating Element
417.4%
Clutch Assembly
28.7%
Engine
28.7%
Manual Transmission
28.7%
Front
14.3%
Accelerator Pedal
14.3%
Sidewall
14.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
35.0%
1,000 – 9,999 miles
23.3%
10,000 – 24,999 miles
23.3%
25,000 – 49,999 miles
1626.7%
50,000 – 74,999 miles
1626.7%
75,000 – 99,999 miles
915.0%
100,000 – 149,999 miles
813.3%
150,000+ miles
46.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2004peak 6Mar 2019
NHTSA investigations into the 2004 Mitsubishi Lancer
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
Recalls on the 2004 Mitsubishi Lancer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V220000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2004-2006 Mitsubishi Lancer vehicles that previously received a like-for-like passenger side frontal air bag inflator under recall 15V321 as interim remedy. Also recalled are 2004-2006 Lancer vehicles located in Guam or Saipan that previously received or never received a new inflator under 15V321 or 17V569. These passenger side frontal air bag inflators may be susceptible to moisture intrusion which, over time, could cause the inflator to explode in the event of an air bag deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
17V569000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2004-2006 Lancer and Lancer Evolution vehicles and 2004 Lancer Sportback vehicles. These vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
16V458000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
Risk: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06E023000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V428000
EQUIPMENT:OTHER:LABELS
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20181663,172 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the passenger side frontal airbag inflator with a new, non-ammonium-nitrate-based inflator. Note: This campaign supersedes recall 2015-236 and involves vehicles that previously received an inflator under that recall.
Recall 20174446,367 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the passenger side frontal airbag inflator with a new, non-ammonium-nitrate-based inflator. Note: This campaign supersedes recall 2015-236 and involves vehicles that previously did not receive an inflator under that recall.
Recall 201631764,305 units in Canada
Structure
On certain vehicles, road salt can corrode the front crossmember assembly, which may ultimately lead to separation of the control arm at the mounting point. This would allow the wheel to rotate off its designed axis, and could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: Dealers will inspect the crossmember and apply an anti-corrosion treatment or replace the assembly, as required.
Recall 20152369,538 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace front passenger airbag inflators. Note: This recall has been superseded. For unrepaired vehicles, see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2017444">recall 2017444 for more information</a>. Vehicles previously serviced under this recall may have received an interim repair - See <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018166">recall 2018166 for more information</a>.
Reports where the owner recorded a crash, a fire, an injury or a death.
Tolland, CTCrash
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2004 MITSUBISHI LANCER WAGON. CONSUMER WRITES IN REGARDS TO CORROSION OF LOWER CONTROL ARM SAFETY RECALL. *LD THE CONSUMER STATED WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE BACKED INTO A TRUCK AT A HIGH SPEED. UPDATED 09/12/2017*JS UPDATED 10/19/17*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/1/2017
NHTSA complaint #10985188 — an unverified report by a vehicle owner.
NEW Beford, MACrash
VEHICLE SPEED CONTROL
THIS CAR KEEPS IDLING HIGH WHEN IT EITHER GETS WARM OUT OR IF I HAVE BEEN DRIVING FOR A WHILE. I HAVE LOOKED ONLINE AND READ NUMEROUS COMPLAINTS ON THIS FOR THE SAME MAKE AND MODEL. EXTREMELY FRUSTRATED THAT NO ONE SEEMS TO THINK THIS SHOULD BE RECALLED MY TEENAGE DAUGHTER CANNOT EVEN DRIVE MY CAR BECAUSE SHE ALMOST CRASHED. EVERY SUMMER I WORRY ABOUT BEING AT A STOP SIGN AND WHILE MY FOOT IS ON THE BREAK THE CAR IS TRYING TO DRIVE. THERE IS SOMETHING OBVIOUSLY WRONG WITH THIS MAKE AND MODEL. IF YOU GOOGLE IT MANY PEOPLE WITH THIS SAME COMPLAINT COME UP ASKING FOR HELP.
NHTSA complaint #10712290 — an unverified report by a vehicle owner.
at 113,650 milesNEW York, NYFire
POWER TRAIN
JUST LEFT A AUTO CAR WASH AND WITHIN ABOUT TWO MINUTES SMOKE RISES FROM THE CENTER FLOOR CONSOLE. I PULLED INTO A NEARBY GAS STATION ABOUT A BLOCK AWAY. PARKED AWAY FROM THE PUMPS. DEMANDED A FIRE EXTINGUISHER FROM THE ATTENDANT. RETURNED TO THE CAR AS FLAMES JUST STARTED TO ERUPT FROM THE CONSOLE . THE DRY CHEMICAL EXTINGUISHER MADE QUICK WORK OF THE FIRE. I DON'T THINK BETWEEN THE SMELL & SIGHT OF SMOKE AND PUTTING OUT THE FIRE FIVE MINUTES ELAPSED. I THINK THE WIRING MUST HAVE SHORTED. THE CIGARETTE LIGHTER NEVER WORKED. THE ONLY OTHER THE DEVICE ON THE HARNESS INTO THE CONSOLE IS THE P-R-N-D ILLUMINATION PANEL. THE FIRE CAUSED THE PLASTIC CONSOLE HOUSING TO MELT DOWN INTO THE TOP OF THE TRANSMISSION LINKAGE. THE TOW TUCK OPERATOR WAS ABLE TO CUT THE MELTED PLASTIC OFF OF THE LINKAGE & I WAS ABLE TO DIVE THE CAR HOME, A FEW BLOCKS AWAY. APPARENTLY THERE WASN'T DAMAGE TO THE METAL LINKAGES TO THE TRANSMISSION. THE CARS' BEEN DECLARED A TOTAL LOSS!
NHTSA complaint #10464548 — an unverified report by a vehicle owner.
at 113,650 milesNEW York, NYFire
STRUCTURE:BODY
JUST LEFT A AUTO CAR WASH AND WITHIN ABOUT TWO MINUTES SMOKE RISES FROM THE CENTER FLOOR CONSOLE. I PULLED INTO A NEARBY GAS STATION ABOUT A BLOCK AWAY. PARKED AWAY FROM THE PUMPS. DEMANDED A FIRE EXTINGUISHER FROM THE ATTENDANT. RETURNED TO THE CAR AS FLAMES JUST STARTED TO ERUPT FROM THE CONSOLE . THE DRY CHEMICAL EXTINGUISHER MADE QUICK WORK OF THE FIRE. I DON'T THINK BETWEEN THE SMELL & SIGHT OF SMOKE AND PUTTING OUT THE FIRE FIVE MINUTES ELAPSED. I THINK THE WIRING MUST HAVE SHORTED. THE CIGARETTE LIGHTER NEVER WORKED. THE ONLY OTHER THE DEVICE ON THE HARNESS INTO THE CONSOLE IS THE P-R-N-D ILLUMINATION PANEL. THE FIRE CAUSED THE PLASTIC CONSOLE HOUSING TO MELT DOWN INTO THE TOP OF THE TRANSMISSION LINKAGE. THE TOW TUCK OPERATOR WAS ABLE TO CUT THE MELTED PLASTIC OFF OF THE LINKAGE & I WAS ABLE TO DIVE THE CAR HOME, A FEW BLOCKS AWAY. APPARENTLY THERE WASN'T DAMAGE TO THE METAL LINKAGES TO THE TRANSMISSION. THE CARS' BEEN DECLARED A TOTAL LOSS!
NHTSA complaint #10464548 — an unverified report by a vehicle owner.
at 113,650 milesNEW York, NYFire
ELECTRICAL SYSTEM
JUST LEFT A AUTO CAR WASH AND WITHIN ABOUT TWO MINUTES SMOKE RISES FROM THE CENTER FLOOR CONSOLE. I PULLED INTO A NEARBY GAS STATION ABOUT A BLOCK AWAY. PARKED AWAY FROM THE PUMPS. DEMANDED A FIRE EXTINGUISHER FROM THE ATTENDANT. RETURNED TO THE CAR AS FLAMES JUST STARTED TO ERUPT FROM THE CONSOLE . THE DRY CHEMICAL EXTINGUISHER MADE QUICK WORK OF THE FIRE. I DON'T THINK BETWEEN THE SMELL & SIGHT OF SMOKE AND PUTTING OUT THE FIRE FIVE MINUTES ELAPSED. I THINK THE WIRING MUST HAVE SHORTED. THE CIGARETTE LIGHTER NEVER WORKED. THE ONLY OTHER THE DEVICE ON THE HARNESS INTO THE CONSOLE IS THE P-R-N-D ILLUMINATION PANEL. THE FIRE CAUSED THE PLASTIC CONSOLE HOUSING TO MELT DOWN INTO THE TOP OF THE TRANSMISSION LINKAGE. THE TOW TUCK OPERATOR WAS ABLE TO CUT THE MELTED PLASTIC OFF OF THE LINKAGE & I WAS ABLE TO DIVE THE CAR HOME, A FEW BLOCKS AWAY. APPARENTLY THERE WASN'T DAMAGE TO THE METAL LINKAGES TO THE TRANSMISSION. THE CARS' BEEN DECLARED A TOTAL LOSS!
NHTSA complaint #10464548 — an unverified report by a vehicle owner.
at 50,000 milesPhoenix, AZCrash
POWER TRAIN
THE HEADLIGHT WIRES GET SHORTER?... AND THE LIGHTS BURN OUT ALL THE TIME DUE TO FAULTY WIRING... WHY WON'T MITSUBISHI FIX THIS FOR PEOPLE???????? THEY'RE VERY WRONG TO NOT HELP PEOPLE WITH THIS SAFETY ISSUE................ THE TRANSMISSION SYNCRO GEARS ARE ALSO WORTHLESS. THE ONLY REAL GOOD THING ON THE ENTIRE CAR IS THE ENGINE AND TRANSMISSION!! VISORS DISINTEGRATED ALSO AFTER A FEW YEARS...
NHTSA complaint #10400940 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Cave Junction, OR
AIR BAGS
TAKATA RECALL. HAD ORIGINAL AIRBAG REPLACED 2 YRS AGO. RECEIVED A LETTER FROM MITSUBISHI STATING I NEEDED TO HAVE IT DONE AGAIN. I CALLED CUSTOMER SERVICE FOR MITSUBISHI WHEN I LEARNED THEY NO LONGER HAVE A MITSUBISHI DEALERSHIP LOCALLY. I WAS ADVISED AT THAT TIME THAT THE NEAREST DEALERSHIP , IN EITHER DIRECTION, WAS 4-5 HOURS FROM WHERE I LIVE. I WAS ADVISED THAT I NEEDED TO CALL ALL THE MECHANICS IN THE AREA TO FIND ONE THAT IS CERTIFIED BY MITSUBISHI! IF I COULD FIND ONE AND THEY WERE MITSUBISHI CERTIFIED, THE WORK WOULD BE DONE AND MITSUBISHI WOULD PAY FOR IT. HOWEVER, THEY NEED TO HAVE CURRENT CERTIFICATION. I HAVE CALLED A FEW DEALERSHIPS IN THE AREA, BUT NO ONE HAS A CERTIFICATION FOR MITSUBISHI. I DIDN'T INSTALL THE BAD AIRBAGS. I WOULD HAVE TO TRAVEL TO EITHER OF THESE DEALERSHIPS, SPEND THE NIGHT IN A MOTEL, WAIT FOR THE APPOINTMENT AND WORK TO BE DONE, AND DRIVE HOME. THIS IS RIDICULOUS! IN THE MEANTIME, I HAVE RECEIVED A SECOND LETTER FROM MITSUBISHI STATING THAT I SHOULDN'T ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT OF THE CAR UNTIL IT'S REPAIRED. I DON'T KNOW IF THE DRIVERS SIDE AIRBAG IS ANY GOOD EITHER. I WOULD APPRECIATE ALL THE HELP YOU CAN GIVE ME. I FEEL LIKE MY CAR AT THE PRESENT TIME IS USELESS. I'M IN FEAR OF DRIVING EVEN TO THE GROCERY STORE.
NHTSA complaint #11183694 — an unverified report by a vehicle owner.
ANN Arbor, MI
AIR BAGS
2004 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED HE IS TOO VISUALLY IMPAIRED TO DRIVE THE LONG DISTANCE TO HAVE THE VEHICLE REPAIRED; THEREFORE, ACCEPTING ALL RESPONSIBILITY OF THE CONSEQUENCES.
NHTSA complaint #11120329 — an unverified report by a vehicle owner.
at 148,000 milesCarmel, IN
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WAS PULLING TO ONE SIDE AND THE TIRES WERE WORN DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
NHTSA complaint #11114123 — an unverified report by a vehicle owner.
at 154,398 milesMilwaukee, WI
SUSPENSION
I WAS GOING TO REPLACE THE FRONT CONTROL ARMS ON MY OWN BUT NOW I AM ONLY GOING TO BE ABLE TO REPLACE THE FRONT PASSENGER CONTROL ARM BECAUSE THE DRIVER SIDE CONTROL ARM IS CORRODED AND THE BOLT DOES NOT COME OUT. I WAS GOING TO BUY THE CROSSMEMBER MYSELF BUT THAN A FAMILY MEMBER SHOWED ME A LINK THAT SAYS THIS CROSSMEMBER ON MY MODEL COULD BE A RECALL. BEFORE I REALIZED HOW CORRODED IT WAS I TOOK IT TO A DEALERSHIP DUE TO A RECALL ON THE PASSENGER AIR BAG AND THE DEALERSHIP REPLACE IT AND THEY SPRAYED SOME ANTI-CORROSION ON THE CROSSMEMBER BUT FORGOT TO MENTION THE HOLE THE CROSSMEMBER HAD. THE VEHICLE WAS STATIONARY AT HOME
NHTSA complaint #11112984 — an unverified report by a vehicle owner.
LOS Angeles, CA
AIR BAGS
2004 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALERSHIP WOULD NOT PROVIDE A CONVENIENT OPTION TO HAVE THE RECALL REPAIR COMPLETED.
NHTSA complaint #11111611 — an unverified report by a vehicle owner.
at 85,000 milesHonolulu, HI
AIR BAGS
TAKATA RECALL MY LOCAL MITSUBISHI DEALER, CUTTER MITSUBISHI (HTTPS://WWW.CUTTERMITSUBISHI.COM) HAS REFUSED TO FIX THE RECALL. I HAVE TELEPHONED MORE THAN FIVE TIMES, LEAVING DETAILED MESSAGES, INCLUDING BOTH THE AIR BAG RECALL AND NOT INCLUDING THE AIR BAG RECALL. THEY HAVE NEVER RESPONDED TO ONE TELEPHONE CALL, AND THEY NEVER ANSWER THE PHONE. I HAVE GONE TO THEIR WEBSITE AND LEFT A DOZEN REQUESTS FOR SERVICE NOTING I NEED THE AIR BAG RECALL FIXED, AND THEY HAVE NEVER, NOT ONCE, REPLIED TO ANY REQUESTS. THEY SHOULD BE FORCED TO FIX MY AIRBAG BEFORE IT KILLS ME AND THEY SHOULD BE PUNISHED WITH A SIGNIFICANT MONETARY PENALTY FOR ENDANGERING MY LIFE AND EVERYONE ELSE'S LIFE WHO CAN'T GET IT FIXED.
NHTSA complaint #11110816 — an unverified report by a vehicle owner.
SAN Luis Obispo, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V569000 (AIR BAGS). THE CONTACT STATED THAT THE MITSUBISHI DEALER WAS OVER 100 MILES AWAY AND A RECALL REPAIR APPOINTMENT COULD NOT BE SCHEDULED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY COULD REPAIR THE VEHICLE IF THE LOCAL REPAIR SHOP HAD THE TOOLS TO COMPLETE THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11091563 — an unverified report by a vehicle owner.
Mesa, AZ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE SRS INDICATOR ILLUMINATED AND THE HORN DID NOT WORK. THE VEHICLE WAS TAKEN TO BIG TWO MITSUBISHI (6222 AUTO PARK DR., MESA, AZ 85206, (480) 218-2000) WHERE THE CONTACT WAS INFORMED THAT DIAGNOSTIC TESTING WOULD NEED TO BE PERFORMED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V220000 (AIR BAGS) AND BELIEVED THE DIAGNOSTIC TEST SHOULD BE COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11091341 — an unverified report by a vehicle owner.
at 45,000 milesRochester, MN
AIR BAGS
RECALL ON TAKATA INFLATORS. THERE IS NO MITSUBISHI DEALER IN ROCHESTER, MN. I AM 95 YEARS OLD AND CANNOT DRIVE OUT OF ROCHESTER, MN. WHAT SHOULD I DO TO GET THE INFLATOR REPLACED?
NHTSA complaint #11042094 — an unverified report by a vehicle owner.
Tolland, CTCrash
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2004 MITSUBISHI LANCER WAGON. CONSUMER WRITES IN REGARDS TO CORROSION OF LOWER CONTROL ARM SAFETY RECALL. *LD THE CONSUMER STATED WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE BACKED INTO A TRUCK AT A HIGH SPEED. UPDATED 09/12/2017*JS UPDATED 10/19/17*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/1/2017
NHTSA complaint #10985188 — an unverified report by a vehicle owner.
at 169,942 milesTallahassee, FL
AIR BAGS
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL REGARDING THE AIR BAGS AND REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 169,942.
NHTSA complaint #10956350 — an unverified report by a vehicle owner.
at 55,000 milesPhiladelphia, PA
POWER TRAIN
A RECALL WAS ISSUED IN 2005 FOR A POTENTIAL ISSUE IN THE POWER TRAIN. THE RECALL STATED THAT IF THE VEHICLE HAD A CHECK ENGINE LIGHT, THE REPAIR WAS TO FIRST TRY REPROGRAMMING THE POWER TRAIN. IF THE CHECK ENGINE LIGHT APPEARED AFTERWARDS, THE CATALYTIC CONVERTER WAS TO BE REPLACED. THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE ABOVE OUTLINED SERVICE IN 2005. THE POWER TRAIN WAS REPROGRAMMED AND THE CHECK ENGINE LIGHT WENT AWAY, BUT THE CATALYTIC CONVERTER WAS NOT REPLACED. THE CHECK ENGINE LIGHT LATER RETURNED. A DIAGNOSTIC REVEALED THAT THE CATALYTIC CONVERTER NEEDED REPLACED. I BELIEVE THAT IF THE INITIAL RECALL WORK IN 2005 WAS PROPERLY FULFILLED THE CATALYTIC CONVERTER WOULD HAVE BEEN REPLACED. MITSUBISHI HAS REFUSED TO REPAIR OF REPLACE THE CATALYTIC CONVERTER, CITING THAT THE WORK DONE IN THE RECALL WAS SUFFICIENT. I CONTEND THAT THE RECALL REPAIR WAS NOT THOROUGH ENOUGH AND THAT THE CATALYTIC CONVERTER SHOULD BE REPAIRED OR REPLACED BY THE MANUFACTURER.
NHTSA complaint #10949042 — an unverified report by a vehicle owner.
at 80,000 milesAttleboro, MA
STEERING
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. WHILE DRIVING 25 MPH, THE VEHICLE INDEPENDENTLY STOPPED ON A TRAIN TRACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME, STEERING CONTROL ARM, AND TIE ROD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA complaint #10928485 — an unverified report by a vehicle owner.
at 182,000 milesCorydon, IN
UNKNOWN OR OTHER
FRONT INTERNAL BOLT ON K FRAME FOR THE FRONT A ARM BOLT BROKE FREE KNOW WAY TO FIX THIS WITH OUT CUTTING A HOLE INTO THE K FRAME . DID THIS GOING DOWN THE ROAD .
NHTSA complaint #10928679 — an unverified report by a vehicle owner.
at 80,000 milesAttleboro, MA
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. WHILE DRIVING 25 MPH, THE VEHICLE INDEPENDENTLY STOPPED ON A TRAIN TRACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME, STEERING CONTROL ARM, AND TIE ROD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA complaint #10928485 — an unverified report by a vehicle owner.
Idaho Falls, ID
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS) AND WAS UNABLE TO SCHEDULE A REPAIR WITH A DEALER IN A REASONABLE LOCATION. THE CONTACT INDICATED THAT THE DEALER WAS MORE THAN 150 MILES AWAY. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A CLOSER LOCATION TO SCHEDULE THE REPAIR. IN ADDITION, THE CONTACT WAS UNCERTAIN AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10910409 — an unverified report by a vehicle owner.
Newark, DE
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) WAS RECEIVED ON JUNE 23, 2016 REGARDING CORROSION AFFECTING THE CONTROL ARM. THE CONTACT STATED THAT THE EXHAUST SYSTEM CORRODED AND MADE NOISE. THE DEALER DIAGNOSED THAT THE EXHAUST FELL OUTSIDE OF THE SCOPE OF THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/20/16
NHTSA complaint #10906127 — an unverified report by a vehicle owner.
Newark, DE
ENGINE
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) WAS RECEIVED ON JUNE 23, 2016 REGARDING CORROSION AFFECTING THE CONTROL ARM. THE CONTACT STATED THAT THE EXHAUST SYSTEM CORRODED AND MADE NOISE. THE DEALER DIAGNOSED THAT THE EXHAUST FELL OUTSIDE OF THE SCOPE OF THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/20/16
NHTSA complaint #10906127 — an unverified report by a vehicle owner.
Elmwood Park, IL
UNKNOWN OR OTHER
I HAVE 2 NOTICE IN MY HOME FOR INSPECT MY VEHICLE,I TRY TO CONNECT WITH ANY TELEPHONE ,THAT I HAVE IN MY NOTICE,I WAITING MORE THAN ONE HOUR AND NO BODY PICK UP THE PHONE! WHAT CAN I DO I LIVING IN ZIP CODE [XXX] ,HOW I CAN CONNECT TO ANY DEALER FOR SCHEDULE ANY APPOINTMENT....? HELP PLEASE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10903179 — an unverified report by a vehicle owner.
at 100,000 milesPeoria, IL
AIR BAGS
TL* THE CONTACT OWNS A 2004 MITSUBUSHI LANCER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10897711 — an unverified report by a vehicle owner.
Mcminnville, TN
AIR BAGS
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ
NHTSA complaint #10763502 — an unverified report by a vehicle owner.
Port Orchard, WA
UNKNOWN OR OTHER
ON THE PANEL THAT CONTROLS TEMPERATURE MY KNOBS ARE EITHER BROKEN OR STICKING. I BOUGHT THE CAR USED AND ONLY THE HEAT WORKED. NOW A YEAR LATER THE HEAT/COLD KNOB IS BROKEN OFF. THE KNOB THAT CONTROLS THE VENTS STICKS AND I HAVE TO HOLD IT WHILE TRYING TO DEFROST MY FRONT AND SIDE WINDOWS. I WENT ON THE INTERNET AND FOUND THIS IS A COMMON OCCURRENCE AND DON'T UNDERSTAND WHILE THE TEMPERATURE CONTROL PANEL HASN'T BEEN A RECALL ISSUE. IT MAKES DRIVING AN ISSUE IN VARIOUS TEMPERATURE CHANGES. THANKFULLY THE BACK WINDOW DEFROST IS A BUTTON NOT A KNOB.
NHTSA complaint #10746002 — an unverified report by a vehicle owner.
Tucson, AZ
AIR BAGS
I AM AN OWNER OF TWO MITSUBISHI CARS; ONE BOUGHT NEW AT A MITS. DEALER IN TUCSON, AZ 11 YEARS AGO AND THE OTHER BOUGHT JUST A COUPLE OF MONTHS AGO AT A USED CAR LOT IN TUCSON, AZ. YESTERDAY, I RECEIVED AN 'IMPORTANT SAFETY RECALL' NOTICE FOR BOTH CARS VIA MAIL. IT'S RECOMMENDED TO TAKE CARE OF THE RECALL OF THE PASSENGER AIR BAG, THAT IS DESCRIBED AS CAUSING SERIOUS INJURY OR DEATH. YET, THERE IS CURRENTLY NO LOCAL DEALER WHERE I LIVE. THEREFORE, I CALLED THE PHONE NUMBER LISTED ON THE NOTICE TO ADDRESS MY CONCERN. I WAS TOLD I'D HAVE TO TRAVEL TO ANOTHER CITY OVER 80 MILES ONE WAY TO HAVE THIS REMEDIED. THIS WOULD BE MUCH TOO INCONVENIENT, UNLIKE THE PROMISED 'EVERY EFFORT TO MINIMIZE INCONVENIENCE' THE NOTICE REFERENCE. SHOULDN'T THEY ALLOW THIS TO BE DONE BY A CERTIFIED MECHANIC IN THE CITY OF TUCSON WHERE I PURCHASED THE CARS AND RESIDE; IT'S NOT MY FAULT THAT THEY'VE HAD MAULTIPLE DEALERSHIPS CLOSE DOWN HERE? I AM VERY UNHAPPY WITH MITS. RIGHT NOW FOR CAUSING ME TO HAVE FEAR AND NOT HELPING WITH THE PROBLEM THEY INFORMED ME OF... NOT SURE WHAT TO DO...UPDATED 08/25/15 *BF UPDATED 10/26/2015
NHTSA complaint #10726904 — an unverified report by a vehicle owner.
NEW Beford, MACrash
VEHICLE SPEED CONTROL
THIS CAR KEEPS IDLING HIGH WHEN IT EITHER GETS WARM OUT OR IF I HAVE BEEN DRIVING FOR A WHILE. I HAVE LOOKED ONLINE AND READ NUMEROUS COMPLAINTS ON THIS FOR THE SAME MAKE AND MODEL. EXTREMELY FRUSTRATED THAT NO ONE SEEMS TO THINK THIS SHOULD BE RECALLED MY TEENAGE DAUGHTER CANNOT EVEN DRIVE MY CAR BECAUSE SHE ALMOST CRASHED. EVERY SUMMER I WORRY ABOUT BEING AT A STOP SIGN AND WHILE MY FOOT IS ON THE BREAK THE CAR IS TRYING TO DRIVE. THERE IS SOMETHING OBVIOUSLY WRONG WITH THIS MAKE AND MODEL. IF YOU GOOGLE IT MANY PEOPLE WITH THIS SAME COMPLAINT COME UP ASKING FOR HELP.
NHTSA complaint #10712290 — an unverified report by a vehicle owner.
Chesterfield, MO
AIR BAGS
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V752000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10690593 — an unverified report by a vehicle owner.