FaultScore

FaultScore report

2014 Mitsubishi Lancer problems

Owners have filed 23 complaints about the 2014 Mitsubishi Lancer with NHTSA between 2014 and 2024. The largest single group is the transmission & drivetrain. Across this model's run it ranks 11 of 13 worst.

C

FaultScore 48/100

Higher is worse. Measured against the other years of the Mitsubishi Lancer.

How this is worked out

The numbers

23

Complaints

7

Crashes reported

4

Fires reported

4

Injuries reported

57,500 mi

Median mileage at failure

Half of reported failures happened before this

33%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 13 vs 50 Severity 100 vs 50 Early failure 57 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 13
Against the median year of the Mitsubishi Lancer. 50 means typical for this model; 100 means roughly double.
Severity — 100
65.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 57
33% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Mitsubishi Lancer

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Mitsubishi Lancer

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Transmission & Drivetrain 6 26.1%

0 crashes, 1 fires · median 55,000 mi

Airbags 5 21.7%

3 crashes, 0 fires · median 71,675 mi

Body & Structure 3 13.0%

2 crashes, 0 fires · median 40,000 mi

Suspension 2 8.7%

1 crashes, 0 fires · median 40,000 mi

Stability & Traction Control 1 4.3%

0 crashes, 1 fires · median 101,000 mi

Seat Belts 1 4.3%

Median failure at 103,350 miles

Wheels 1 4.3%

1 crashes, 0 fires · median 15,000 mi

Fuel & Propulsion 1 4.3%

Median failure at 151,000 miles

Steering 1 4.3%

0 crashes, 1 fires · median 10,000 mi

Electrical System 1 4.3%

0 crashes, 1 fires · median 101,000 mi

Engine & Cooling 1 4.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 4 22.2%
25,000 – 49,999 miles 5 27.8%
75,000 – 99,999 miles 1 5.6%
100,000 – 149,999 miles 7 38.9%
150,000+ miles 1 5.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2014 peak 3 Aug 2024

NHTSA investigations into the 2014 Mitsubishi Lancer

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Recalls on the 2014 Mitsubishi Lancer

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018588 80,610 units in Canada

Visual System

On certain vehicles, water may drain from the windshield cowl area onto the front wiper link ball joint. Over time, this could result in corrosion and/or wear to the joint, which could result in the separation of the wiper link ball. If separation were to occur, the windshield wipers could become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the wiper link rod with a countermeasure one, and will replace the wiper motor crank arm with a new one.

Recall 2016382 66,076 units in Canada

Airbag

On certain vehicles operated in areas of heavy road salt usage, a mixture of snow, water and road-salt solution may infiltrate between the front impact sensor and the bracket that attaches it to the vehicle. Over time, repeated freezing/thawing cycles could cause a crack to develop in the sensor case allowing water intrusion and short circuit of the sensor. In the event of a crash, this could result in delayed deployment of the driver and passenger front airbags which would increase the risk of injury. Correction: Dealers will inspect the front impact sensor and replace it if it is found to be cracked. An updated designed bracket and cover will also be installed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 130,000 miles Lawrenceburg, TN Crash 1 injured

AIR BAGS

I WAS HIT YESTERDAY WHEN SOMEONE PULLED OUT IN FRONT OF ME. I WAS GOING MAYBE 40 MPH DOWN A STRAIGHT CITY STREET BUT MY AIRBAGS DID NOT GO OFF WHEN I WAS HIT

NHTSA complaint #11316710 — an unverified report by a vehicle owner.

at 101,000 miles Lexington, AL Fire

POWER TRAIN

I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.

NHTSA complaint #11044251 — an unverified report by a vehicle owner.

at 101,000 miles Lexington, AL Fire

ELECTRICAL SYSTEM

I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.

NHTSA complaint #11044251 — an unverified report by a vehicle owner.

at 101,000 miles Lexington, AL Fire

ELECTRONIC STABILITY CONTROL (ESC)

I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.

NHTSA complaint #11044251 — an unverified report by a vehicle owner.

at 15,000 miles Chapmanville, WV Crash 1 injured

AIR BAGS

I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.

NHTSA complaint #10853942 — an unverified report by a vehicle owner.

at 15,000 miles Chapmanville, WV Crash 1 injured

WHEELS

I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.

NHTSA complaint #10853942 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 125,000 miles Johnstown, PA

STRUCTURE

The contact owns a 2014 Mitsubishi Lancer. The contact stated while driving approximately 45 MPH, there was an abnormally loud thumping sound coming from underneath the vehicle. The contact pulled over the shoulder of the roadway. Upon inspection, the contact became aware that the front driver’s side wheel had caved inward from the top. There was no warning light illuminated. The vehicle was towed to a local independent mechanic where it was determined that the cross members were rusted. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

NHTSA complaint #11609530 — an unverified report by a vehicle owner.

Ontario, CA

POWER TRAIN

VEHICLE HAS APROX. 100K MILES ON ODOMETER AS OF TIME OF COMPLAINT. VEHICLE HAS BEEN REPAIRED FOR TRANSMISSION "SLOW DOWN" MESSAGE BEFORE. VEHICLE HESITATES FOR APROX. 1-2 SEC. BEFORE MOVING FROM A STOP. VEHICLE THEN PROCEDED TO COMPLETELY STOP AND NOT DRIVE WHILE "DRIVE" RANGE WAS SELECTED. VEHICLE WAS STUCK IN TRAFFIC UNTIL DRIVER WAS ABLE TO PUT VEHICLE IN PARK, SHUT OFF, AND RESTART ENGINE. SIMILAR PROBLEM WITH OUTLANDER VEHICLES OF SIMILAR AGE AND SAME TRANSMISSION, CAUSED BY FAULTY TCM SOFTWARE. MULTIPLE VEHICLES AFFECTED BY SIMILAR FAULTS.

NHTSA complaint #11551801 — an unverified report by a vehicle owner.

Berea, OH

SUSPENSION

The subframe on a 2014 Mitsubishi Lancer with 57,000 miles on it has rusted and cracked. This seems identical to NHTSA campaign number: 20V-279 but this year/make is not covered under recall. I have pictures and a video taken by Conrad's as they are doing the replacement. I attached the photos but the video is to large, so here is a link https://photos.app.goo.gl/akY1TzhF6SXRSJFs7

NHTSA complaint #11506744 — an unverified report by a vehicle owner.

at 151,000 miles Roscoe, NY

FUEL SYSTEM, GASOLINE

The contact owns a 2014 Mitsubishi Lancer. The contact stated that while the vehicle was parked, he smelled a strong gasoline odor inside and outside of the vehicle. There was no warning light illuminated. The contact was able to continually drive the vehicle. The contact referenced NHTSA Campaign Number: 15V546000 (Fuel System, Gasoline, Parking Brake). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,000.

NHTSA complaint #11449608 — an unverified report by a vehicle owner.

RIO Rancho, NM

POWER TRAIN

TL* THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SLOW DOWN MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11337776 — an unverified report by a vehicle owner.

at 130,000 miles Lawrenceburg, TN Crash 1 injured

AIR BAGS

I WAS HIT YESTERDAY WHEN SOMEONE PULLED OUT IN FRONT OF ME. I WAS GOING MAYBE 40 MPH DOWN A STRAIGHT CITY STREET BUT MY AIRBAGS DID NOT GO OFF WHEN I WAS HIT

NHTSA complaint #11316710 — an unverified report by a vehicle owner.

Kissimmee, FL

ENGINE

BELT TENSIONER IS BAD AND WHEN ACCELERATING MAKES NOISE ESPECIALLY WHEN THE VEHICLE IS COLD IN THE MORNING

NHTSA complaint #11288443 — an unverified report by a vehicle owner.

at 35,000 miles Greeley, CO

POWER TRAIN

THE AYC PUMP(AWD PUMP) KEEPS SAYING IT'S GOING OUT AND THIS HAPPENS TO MULTIPLE PEOPLE. A LOT OF OTHER OWNERS HAVE THE EXACT SAME EXPERIENCE. THE PUMP NEEDS TO BE RELOCATED AND REPLACED AT MITSUBISHI'S COST. IT'S NOT FAIR TO THE BUYERS THAT WE WERE PAYING FOR A CAR THAT WE HAD TO BUY 1 $1700+ PART AND LABOR. IT SHOULD BE A SAFETY CONCERN BECAUSE IF THE PUMP GOES WHILE DRIVING IT IS A SAFETY HAZARD. IN WINTER OF 2018 WAS MY FIRST YEAR IN SNOW WITH IT. ABOUT FEBRUARY WHENEVER THE WEATHER WOULD GET ABOVE 40 DEGREES, THE TARMAC LIGHT WOULD START TO FLASH SIGNALING THE PUMP IS FAILING.

NHTSA complaint #11241884 — an unverified report by a vehicle owner.

at 103,350 miles Apache Junction, AZ

SEAT BELTS

WARNING INDICATOR IN MANUAL AND DISPLAY HAS A SEATBELT AND AIRBAG PICTURE.

NHTSA complaint #11183136 — an unverified report by a vehicle owner.

at 103,350 miles Apache Junction, AZ

AIR BAGS

WARNING INDICATOR IN MANUAL AND DISPLAY HAS A SEATBELT AND AIRBAG PICTURE.

NHTSA complaint #11183136 — an unverified report by a vehicle owner.

Prosser, WA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V569000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A UNKNOWN LOCAL MITSUBISHI DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11064971 — an unverified report by a vehicle owner.

at 101,000 miles Lexington, AL Fire

POWER TRAIN

I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.

NHTSA complaint #11044251 — an unverified report by a vehicle owner.

at 101,000 miles Lexington, AL Fire

ELECTRICAL SYSTEM

I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.

NHTSA complaint #11044251 — an unverified report by a vehicle owner.

at 101,000 miles Lexington, AL Fire

ELECTRONIC STABILITY CONTROL (ESC)

I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TRY AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.

NHTSA complaint #11044251 — an unverified report by a vehicle owner.

at 75,000 miles Greeneville, TN

POWER TRAIN

VEHICLE HAS CVT TRANSMISSION AND WHEN THE CAR AND ENGINE ARE COLD THE TRANSMISSION WILL NOT MOVE THE CAR. CAR REVS TO 1500-2000 RPM AMD WILL EVENTUALLY BEGIN TO CREEP FORWARD. CAR ONLY HAD 75,000 MILES BUT AS WE ARE THE 2ND OWNER MITSUBISHI WILL NOT WARRANTY ALTHOUGH THE ORIGINAL OWNER WARRANTY IS 100,000 MILES AND THERE IS ALREADY A TECALL ON THIS SAME TRANSMISSION IN THE OUTLANDER.

NHTSA complaint #11035277 — an unverified report by a vehicle owner.

at 35,000 miles Denver, CO

POWER TRAIN

AFTER ABOUT 35,000 MILES A WARNING LIGHT CAME UP SAYING ASC SERVICE REQUIRED. AFTER FURTHER INSPECTION IT TURNED OUT TO BE THAT THE AWD PUMP WAS OUT. THE LIGHT COMES ON MEANWHILE I DRIVE AROUND.

NHTSA complaint #10903647 — an unverified report by a vehicle owner.

at 15,000 miles Chapmanville, WV Crash 1 injured

AIR BAGS

I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.

NHTSA complaint #10853942 — an unverified report by a vehicle owner.

at 15,000 miles Chapmanville, WV Crash 1 injured

WHEELS

I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.

NHTSA complaint #10853942 — an unverified report by a vehicle owner.

at 15,000 miles Chapmanville, WV Crash 1 injured

STRUCTURE:BODY

I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.

NHTSA complaint #10853942 — an unverified report by a vehicle owner.

at 40,000 miles Lakewood, CO Crash

AIR BAGS

MY CAR WAS RECENTLY WRECKED GOING AROUND THE CORNER IN THE SNOW IS IT SLID OFF THE ROAD INTO A TELEPHONE POLE AND THE FIRE HYDRANT THE AIRBAGS DID NOT GO OFF WHEN WE IMPACT WE WERE DOING ABOUT 40 MILES PER HOUR. THE CAR ALSO DID NOT TURN ITSELF OFF LIKE IT SHOULD HAVE.

NHTSA complaint #10700824 — an unverified report by a vehicle owner.

at 40,000 miles Lakewood, CO Crash

SUSPENSION

MY CAR WAS RECENTLY WRECKED GOING AROUND THE CORNER IN THE SNOW IS IT SLID OFF THE ROAD INTO A TELEPHONE POLE AND THE FIRE HYDRANT THE AIRBAGS DID NOT GO OFF WHEN WE IMPACT WE WERE DOING ABOUT 40 MILES PER HOUR. THE CAR ALSO DID NOT TURN ITSELF OFF LIKE IT SHOULD HAVE.

NHTSA complaint #10700824 — an unverified report by a vehicle owner.

at 40,000 miles Lakewood, CO Crash

STRUCTURE:BODY

MY CAR WAS RECENTLY WRECKED GOING AROUND THE CORNER IN THE SNOW IS IT SLID OFF THE ROAD INTO A TELEPHONE POLE AND THE FIRE HYDRANT THE AIRBAGS DID NOT GO OFF WHEN WE IMPACT WE WERE DOING ABOUT 40 MILES PER HOUR. THE CAR ALSO DID NOT TURN ITSELF OFF LIKE IT SHOULD HAVE.

NHTSA complaint #10700824 — an unverified report by a vehicle owner.

at 10,000 miles Greenville, SC Fire

STEERING

TL* THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V281000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA complaint #10654445 — an unverified report by a vehicle owner.