Mitsubishi Mirage airbag problems

AIR BAGS

On [XXX], I was traveling back to Colorado from Missouri. The weather conditions turned poor while I was traveling just west of Topeka, Kansas. I lowered my speed to below the speed limit and continued. At one point, the car lost control. At this time, it veered to left and hit hard against median. Smashing the driver side front end substantially. Airbags did not deploy at this time. My head smashed into the frame to the left of the steering wheel concussing me. (Diagnosed later by an ER Doctor, notes provided in upload) After hitting on the left median, the car then bounced across both lanes of the highway and smashed the concrete median of an overpass. On this second collision the airbags also did not deploy. Before 2023 was over or in the first few days of 2024 I notified Mitsubishi of the issue. They quickly sent me a company called: TM Claims Service, Inc. Out of Pasadena, California. I provided them all of the documentation months ago and have received no communication after they've received it. To my knowledge, there were no previous issues with the airbags or the system that runs them. If I had to estimate the first impact would have been between 50-60mph and the second at least 40-50mph. I could have easily been killed in this situation and I am disappointed in the handling of this. Note the Police Report is not as specific as this and implies one collision, as seen in the photos provided there were two. At this point I do not know where the vehicle is, as it almost been a year and I was trying to work with Mitsubishi on this. I do know if the airbags were inspected following. [XXX] is my correspondence trying to resolve this matter or have it further investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11615648 — an unverified report by a vehicle owner.

AIR BAGS

Air bags didn't deploy after impact in crash. Safety of driver was put at severe risk due to such malfunction of deployment of air bags. Vehicle has been inspected by the police and the insurance company. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. AEB didn't engage when driver applied breaks during crash. Safety of driver was put at severe risk due to such malfunction of this breaking system. Vehicle has been inspected by the police and the insurance company. There were no warning lights, messages, or other symptoms of the problem prior to the failure.

NHTSA complaint #11578438 — an unverified report by a vehicle owner.

AIR BAGS

I was involved in an accident which rendered my Mitsubishi Mirage a total loss. There was severe damage to the front driver's side of my vehicle. I am concerned because none of the air bags deployed. I was traveling at approximately 40 mph when a large pickup truck with a brush guard on the front ran a red light and collided with my vehicle.

NHTSA complaint #11554454 — an unverified report by a vehicle owner.

AIR BAGS

I had a very serious accident last week while driving my 2021 Mitsubishi Mirage. The front of my vehicle was significantly impacted, but none of the airbags were deployed. I can't believe that this nearly brand-new car, which had all the inspections and services at the manufacturer's centers, has this problem. This is a life-threatening failure of a crucial safety component that didn't work during the accident. Everything has been documented by both the insurance company and myself and can be shown to other parties.

NHTSA complaint #11522571 — an unverified report by a vehicle owner.

AIR BAGS

WHEN HAVING TO BRAKE WITH ANY SUDDENNESS AT ALL, I MET TWO EXTREMES. THEY EITHER ENGAGED SO ABRUPTLY EVERYTHING WAS THROWN FORWARD, OR THEY FAILED TO ENGAGE ENOUGH. SUDDEN- I DESCRIBE THIS TYPE OF BRAKING AS WHEN BEING CUT IN FRONT OF. THE NECESSITY TO BRAKE IN THIS MANNER WOULD THROW MY DOGS AND BELONGINGS INTO THE FLOOR. IT HAPPENED FREQUENTLY ENOUGH TO MAKE AN IMPRESSION. IT SEEMED IRREGULAR TO ME. EXTREME- #1: I ENCOUNTERED A PILE-UP OF TRAFFIC UNEXPECTEDLY AND OUTSIDE OF THE USUAL SLOWING AREAS FOR THE HIGHWAY. I HAD TO SLAM ON MY BRAKES. THE CAR DID NOT SLOW SUFFICIENTLY. THE DOGS WERE NOT THROWN TO THE FLOOR. I AVOIDED COLLISION BY MOVING TO ANOTHER LANE. A TERRIFYING MOMENT, BUT THE BRAKES RESUMED NORMAL FUNCTIONS UNDER NORMAL CONDITIONS. #2- AS I DROVE AROUND A MOUNTAINOUS BEND AND NEGOTIATED SOME TRAFFIC, I WAS FACED WITH A CAR AT A FULL STOP AT A PEDESTRIAN CROSSWALK A SHORT DISTANCE AHEAD OF ME. I SLAMMED MY BRAKES. THE CAR DIDN'T SLOW ENOUGH. NOTHING WAS THROWN FORWARD UNTIL THE COLLISION. AS MY FOOT WAS FULLY PRESSING DOWN ON THEM, I QUESTION IF THE BRAKES MALFUNCTIONED UNDER EXTREME BRAKING AGAIN. NORMAL- (2000 MILES ON THE CAR)I APPROACHED A STOPLIGHT AT THE END OF A STEEP ROAD. THE BRAKES MADE A GRINDING SOUND AND A MECHANICAL POP-LIKE SOUND. I LET OFF OF THEM THEN REAPPLIED SLOWLY SEVERAL TIMES UNTIL THE CAR STOPPED. THE SOUND REPEATED EVERY TIME I BRAKED. IT SOUNDED AS IF I CONTINUED TO BRAKE, THEY WOULD BREAK. THE NOISES DISSIPATED AFTER I CONTINUED. I REPORTED IT AT MY FIRST OIL CHANGE. HE SAID THEY WERE FINE. ON REVIEW AT THE SALVAGE LOT, THE BRAKES APPEAR NORMAL YET REMARKABLY SHINY AND UNUSED FOR 14,500 MILES. OTHER: THE AIRBAGS DID NOT DEPLOY THOUGH THE CAR TOTALED. THE DISPLAY WAS OFTEN IN FRENCH THOUGH ENGLISH WAS SELECTED. I DO NOT KNOW IF THE BRAKES ARE IN ANY WAY RUN BY THE COMPUTERIZED PART OF THE CAR SO I ADD THIS DETAIL.

NHTSA complaint #11270643 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2017 MITSUBUSHI MIRAGE. THE CONTACT STATED THAT SHE HAD A CRASH. THE VEHICLE HIT A DEER DIRECTLY AT 55 MPH AND THE IMPACT PUSHED THE RADIATOR INTO THE ENGINE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS TAKEN TO THE HOSPITAL WITH INJURIES TO HER NECK AND BACK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS BEING DIAGNOSED AT A BODY SHOP. THE INSURANCE COMPANY CHOOSE WHERE THEY COULD DETERMINE WHETHER IT WOULD BE FIXED OR TOTALED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 47,000.

NHTSA complaint #11217793 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2018 MITSUBISHI MIRAGE. THE CONTACT STATED THAT WHILE AT A STOP, AND ATTEMPTED TO MAKE A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO A RAILROAD TRACK WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A BODY SHOP WHERE THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V686000 (19V330000) (AIR BAGS). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CALLED AT 888-648-7820 AND NO ONE ANSWERED THE PHONE. THE FAILURE MILEAGE WAS 6,502. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11210338 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNED A 2015 MITSUBISHI MIRAGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE DRIVER LOST CONSCIOUSNESS AND SUSTAINED A MINOR INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. THE VIN WAS NOT PROVIDED.

NHTSA complaint #11206547 — an unverified report by a vehicle owner.

AIR BAGS

THE AIRBAG IS NOT WORKING AND I DON'T FEEL SAFE BY DRIVING THIS CAR THAT I LOVE

NHTSA complaint #11174583 — an unverified report by a vehicle owner.

AIR BAGS

I WAS IN THE CENTER OF A FOUR CAR COLLISION IN WHICH MY CAR WAS HIT FROM THE FRONT AND BACK, WHILE STATIONARY AND MY AIRBAGS DID NOT DEPLOY. I WAS AT A STOP ALONG A CITY STREET.

NHTSA complaint #11144745 — an unverified report by a vehicle owner.

AIR BAGS

RECALLS ON MITSUBISHI MOTOR NORTH AMERICA, INC. STATES THE HEAD LIGHTS AND AOR BAGS NEED TO BE REPLACED, BUT I NEVER GOT NOTICE FROM THEM FOR THE RECALLS IN THE MAIL NOR AN EMAIL. I ALSO HAD PROBLEMS WITH MAINTENANCE LIGHT ON DASH GOING OFF WHEN OIL CHANGE WAS DONE ON MY CAR. WINDSHIELD HAD SMEAR GLARE DURING RAIN AND AFTER RAIN OCCURRED CAUSEING ME NOT TO SEE FAR DISTANCE WHEN DRIVING AT NIGHT.

NHTSA complaint #11144807 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNED A 2018 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER THREE TIMES. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE DEPARTMENT WAS PRESENT AND A FIRE REPORT WAS FILED. THE DRIVER AND A PASSENGER WERE INJURED, TAKEN TO THE HOSPITAL BY AMBULANCE, TREATED, AND RELEASED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN TO MOUNTAINEER AUTOMOTIVE (615 N EISENHOWER DRIVE, BUCKLEY, WV, 25801) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V686000 (AIR BAGS) THREE WEEKS PRIOR TO THE CRASH. THE VEHICLE WAS NOT TAKEN TO THE DEALER AFTERWARDS FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

NHTSA complaint #11121093 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2017 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED BACK PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. NEITHER A DEALER NOR AN INDEPENDENT MECHANIC WAS NOTIFIED TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AFTER THE CRASH TO DETERMINE IF THEY COULD INVESTIGATE THE AIR BAG FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED AIR BAG DID NOT DEPLOY. VIN IS NOT VALID. UPDATED 11/27/18

NHTSA complaint #11115352 — an unverified report by a vehicle owner.