Owners have filed 27 complaints
about the 2000 Monaco Coach Diplomat with NHTSA between 2000 and 2008.
The largest single group is the body & structure.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the Monaco Coach Diplomat. 50 means typical for this
model; 100 means roughly double.
Severity — 76
14.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
88% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Monaco Coach Diplomat
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2000 Monaco Coach Diplomat
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
829.6%
Median failure at 16,000 miles
Electrical System
622.2%
Equipment & Accessories
518.5%
0 crashes, 2 fires · median 24,184 mi
Windows, Mirrors & Wipers
311.1%
Median failure at 24,000 miles
Other & Unspecified
27.4%
Doors, Latches & Locks
13.7%
Tires
13.7%
1 crashes, 0 fires · median 36,000 mi
Suspension
13.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2000peak 6Jun 2008
Recalls on the 2000 Monaco Coach Diplomat
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
08V257000
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
01V128005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: CLASS A MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Risk: SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 24,184 milesRhinebeck, NYFire
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THIS INVOLVES A NORCOLD 1200 LRIM REFRIGERATOR AND A 2000 MONACO DIPLOMAT 40 PBD MOTORCOACH. WHEN THE REFER WAS REMOVED TO CONDUCT THE RECALL WORK, IT WAS FOUND TO HAVE CAUGHT FIRE PREVIOUSLY, AND HAD SIGNS OF SERIOUS OVERHEATING, CAUSING THE CASE OF THE REFRIGERATOR TO PARALYZE (ALUMINUM FOIL COATING, PAPER BACKING AND FOAM INSULATION BEHIND FLUE TUBE). FURTHER A FIRE HAD OCCURRED ON THE TOP OF THE FLUE TUBE, WHERE FIBERGLASS INSULATION FROM THE COACH HAD BEEN IN CONTACT WITH THE TOP OF THE FLUE TUBE, CAUSING CHARRING TO THE INSULATION AND CEILING OF THE COACH, WITH THE EARLY STAGES OF PARALYSIS SETTING IN ON THE CEILING MATERIALS (FOAM AND OZITE CARPET COVERING). PHOTOS OF EVERYTHING WERE TAKEN, AND NORCOLD DENIED CULPABILITY, STATING THAT THE COOLING UNIT HAD NOT "BEEN A LEAKER" AND THAT MAINTENANCE HAD NOT BEEN DONE, WHICH IS NOT COMPLETELY TRUE, ALTHOUGH SOME MAINTENANCE ITEMS WERE NOT PERFORMED ACCORDING TO THE OWNER'S MANUAL (REMOVAL OF THE REFER FROM THE COACH AND SERVICING THE FLUE TUBE). MY CONCERNS ARE 1)OVERHEATING OF THE COOLING UNIT/FLUE TUBE DURING NORMAL OPS WITHOUT FAILURE OF THE COOLING UNIT (RECALL) AND 2) INCORRECT INSTALLATION OF REFER IN CABINET/INSTALLATION OF INSULATION WHICH LED TO CONTACT WITH SAID MATERIALS AND SLOW PARALYSIS/IGNITION. THIS COULD BE A CONDITION IN ALL OF THESE COACHES.
NHTSA complaint #10231893 — an unverified report by a vehicle owner.
at 24,184 milesRhinebeck, NYFire
EQUIPMENT
THIS INVOLVES A NORCOLD 1200 LRIM REFRIGERATOR AND A 2000 MONACO DIPLOMAT 40 PBD MOTORCOACH. WHEN THE REFER WAS REMOVED TO CONDUCT THE RECALL WORK, IT WAS FOUND TO HAVE CAUGHT FIRE PREVIOUSLY, AND HAD SIGNS OF SERIOUS OVERHEATING, CAUSING THE CASE OF THE REFRIGERATOR TO PARALYZE (ALUMINUM FOIL COATING, PAPER BACKING AND FOAM INSULATION BEHIND FLUE TUBE). FURTHER A FIRE HAD OCCURRED ON THE TOP OF THE FLUE TUBE, WHERE FIBERGLASS INSULATION FROM THE COACH HAD BEEN IN CONTACT WITH THE TOP OF THE FLUE TUBE, CAUSING CHARRING TO THE INSULATION AND CEILING OF THE COACH, WITH THE EARLY STAGES OF PARALYSIS SETTING IN ON THE CEILING MATERIALS (FOAM AND OZITE CARPET COVERING). PHOTOS OF EVERYTHING WERE TAKEN, AND NORCOLD DENIED CULPABILITY, STATING THAT THE COOLING UNIT HAD NOT "BEEN A LEAKER" AND THAT MAINTENANCE HAD NOT BEEN DONE, WHICH IS NOT COMPLETELY TRUE, ALTHOUGH SOME MAINTENANCE ITEMS WERE NOT PERFORMED ACCORDING TO THE OWNER'S MANUAL (REMOVAL OF THE REFER FROM THE COACH AND SERVICING THE FLUE TUBE). MY CONCERNS ARE 1)OVERHEATING OF THE COOLING UNIT/FLUE TUBE DURING NORMAL OPS WITHOUT FAILURE OF THE COOLING UNIT (RECALL) AND 2) INCORRECT INSTALLATION OF REFER IN CABINET/INSTALLATION OF INSULATION WHICH LED TO CONTACT WITH SAID MATERIALS AND SLOW PARALYSIS/IGNITION. THIS COULD BE A CONDITION IN ALL OF THESE COACHES.
NHTSA complaint #10231893 — an unverified report by a vehicle owner.
at 36,000 milesLanding, NJCrash
TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH AND WITH NO WARNING FRONT RIGHT TIRE TREAD SEPARATED, CAUSING THE TIRE TO BLOWOUT, AND DAMAGE THE VEHICLE. THIS HAPPENED IN DECEMBER 2002. ON JUNE 14 2003, WHILE DRIVING AT 65 MPH , LEFT FRONT TIRE TREAD SEPARATED, CAUSING A BLOWOUT. CONSUMER HAD TO PULL OVER, AND TOWED THE MOTOR HOME. GOODYEAR G159, SIZE R255/70 R22.5. THERE ARE A POLICE REPORT AND PICTURES. *AK
NHTSA complaint #10037738 — an unverified report by a vehicle owner.
Wayne, NJ1 injured
SUSPENSION
THE SLIDEOUT ROOM RETAINING CLAMPS ("TRAVEL LOCKS") CAUSE A DANGEROUS SITUATION. I WAS HIT, (NEARLY ON THE BACK OF THE HEAD) BY A LOOSE "TRAVEL LOCK" WHICH VIBRATED OUT OF PLACE DUE TO SLIDEOUT ROOM VIBRATION. THERE IS NO _POSITIVE_ MEANS OF SECURING THE CLAMP (TRAVEL LOCK) IN PLACE... ONLY FRICTION. THE CLAMP (TRAVEL LOCK) JUST VIBRATES OUT OF POSITION AS THE SLIDEOUT ROOM VIBRATES WHEN THE COACH TRAVELS DOWN THE ROAD. MONACO DOES NOT PROVIDE INSTRUCTIONS OR DIAGRAM OF SLIDEOUT LOCK INSTALLATION. THE (CLAMP TRAVEL LOCK) WAS INSTALLED AT DELIVERY TO FIT BETWEEN THE METAL FLANGE OF THE SLIDEOUT AND THE WALL. MONACO'S SUGGESTION TO TIGHTEN THE CLAMP ANY MORE WOULD MAKE IT IMPOSSIBLE TO FIT. MONACO'S SUGGESTION TO ADJUST THE LOCK SO IT FITS BETWEEN THE WOOD FASCIA AND WALL IS MEANINGLESS SINCE, AT THE LARGEST ADJUSTMENT, THE CLAMP (TRAVEL LOCK) IS STILL 1 1/2" TOO SHORT. MONACO SHOULD PROVIDE TRAVEL LOCKS WITH A POSITIVE MEANS OF SECURING IN PLACE, NOT JUST FRICTION.*AIK
NHTSA complaint #760064 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 24,184 milesRhinebeck, NYFire
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THIS INVOLVES A NORCOLD 1200 LRIM REFRIGERATOR AND A 2000 MONACO DIPLOMAT 40 PBD MOTORCOACH. WHEN THE REFER WAS REMOVED TO CONDUCT THE RECALL WORK, IT WAS FOUND TO HAVE CAUGHT FIRE PREVIOUSLY, AND HAD SIGNS OF SERIOUS OVERHEATING, CAUSING THE CASE OF THE REFRIGERATOR TO PARALYZE (ALUMINUM FOIL COATING, PAPER BACKING AND FOAM INSULATION BEHIND FLUE TUBE). FURTHER A FIRE HAD OCCURRED ON THE TOP OF THE FLUE TUBE, WHERE FIBERGLASS INSULATION FROM THE COACH HAD BEEN IN CONTACT WITH THE TOP OF THE FLUE TUBE, CAUSING CHARRING TO THE INSULATION AND CEILING OF THE COACH, WITH THE EARLY STAGES OF PARALYSIS SETTING IN ON THE CEILING MATERIALS (FOAM AND OZITE CARPET COVERING). PHOTOS OF EVERYTHING WERE TAKEN, AND NORCOLD DENIED CULPABILITY, STATING THAT THE COOLING UNIT HAD NOT "BEEN A LEAKER" AND THAT MAINTENANCE HAD NOT BEEN DONE, WHICH IS NOT COMPLETELY TRUE, ALTHOUGH SOME MAINTENANCE ITEMS WERE NOT PERFORMED ACCORDING TO THE OWNER'S MANUAL (REMOVAL OF THE REFER FROM THE COACH AND SERVICING THE FLUE TUBE). MY CONCERNS ARE 1)OVERHEATING OF THE COOLING UNIT/FLUE TUBE DURING NORMAL OPS WITHOUT FAILURE OF THE COOLING UNIT (RECALL) AND 2) INCORRECT INSTALLATION OF REFER IN CABINET/INSTALLATION OF INSULATION WHICH LED TO CONTACT WITH SAID MATERIALS AND SLOW PARALYSIS/IGNITION. THIS COULD BE A CONDITION IN ALL OF THESE COACHES.
NHTSA complaint #10231893 — an unverified report by a vehicle owner.
at 24,184 milesRhinebeck, NYFire
EQUIPMENT
THIS INVOLVES A NORCOLD 1200 LRIM REFRIGERATOR AND A 2000 MONACO DIPLOMAT 40 PBD MOTORCOACH. WHEN THE REFER WAS REMOVED TO CONDUCT THE RECALL WORK, IT WAS FOUND TO HAVE CAUGHT FIRE PREVIOUSLY, AND HAD SIGNS OF SERIOUS OVERHEATING, CAUSING THE CASE OF THE REFRIGERATOR TO PARALYZE (ALUMINUM FOIL COATING, PAPER BACKING AND FOAM INSULATION BEHIND FLUE TUBE). FURTHER A FIRE HAD OCCURRED ON THE TOP OF THE FLUE TUBE, WHERE FIBERGLASS INSULATION FROM THE COACH HAD BEEN IN CONTACT WITH THE TOP OF THE FLUE TUBE, CAUSING CHARRING TO THE INSULATION AND CEILING OF THE COACH, WITH THE EARLY STAGES OF PARALYSIS SETTING IN ON THE CEILING MATERIALS (FOAM AND OZITE CARPET COVERING). PHOTOS OF EVERYTHING WERE TAKEN, AND NORCOLD DENIED CULPABILITY, STATING THAT THE COOLING UNIT HAD NOT "BEEN A LEAKER" AND THAT MAINTENANCE HAD NOT BEEN DONE, WHICH IS NOT COMPLETELY TRUE, ALTHOUGH SOME MAINTENANCE ITEMS WERE NOT PERFORMED ACCORDING TO THE OWNER'S MANUAL (REMOVAL OF THE REFER FROM THE COACH AND SERVICING THE FLUE TUBE). MY CONCERNS ARE 1)OVERHEATING OF THE COOLING UNIT/FLUE TUBE DURING NORMAL OPS WITHOUT FAILURE OF THE COOLING UNIT (RECALL) AND 2) INCORRECT INSTALLATION OF REFER IN CABINET/INSTALLATION OF INSULATION WHICH LED TO CONTACT WITH SAID MATERIALS AND SLOW PARALYSIS/IGNITION. THIS COULD BE A CONDITION IN ALL OF THESE COACHES.
NHTSA complaint #10231893 — an unverified report by a vehicle owner.
ON 10/15/02 WHILE DRIVING MY RV TO A CAMPGROUND, I DETECTED A VERY STRONG ODOR OF ANTIFREEZE INSIDE THE RV AND NOTICED WETNESS ON THE CARPET NEAR THE FIRE WALL. IT RENDERED THE DEFROSTING OF THE FRONT WINDSHIELD NIL AND COULDN'T HARDLY SEE OUTSIDE AND DAMAGE THE SIDE COMPARTMENT OF THE R.V. THE UNIT WAS UNDER WARRANTY AND MONACO REPLACED THE DAMAGED HEATER CORE ON 12/23/02. ON 1/20/08 ON A TRIP TO ORLANDO THE SAME PROBLEM OCCURRED AGAIN. I ALMOST PASSED OUT AT THE WHEEL BECAUSE OF THE STRONG ODOR OF ANTIFREEZE LEAKING AGAIN INSIDE THE COACH. SAME PROBLEM: SPITED HEATER CORE. THE PLUMBING OF HEATER IS INCORRECT AND MONACO REFUSE TO ACKNOWLEDGED THE PROBLEM.
NHTSA complaint #10217135 — an unverified report by a vehicle owner.
at 16,000 milesChokoloskee, FL
STRUCTURE
ON 10/15/02 WHILE DRIVING MY RV TO A CAMPGROUND, I DETECTED A VERY STRONG ODOR OF ANTIFREEZE INSIDE THE RV AND NOTICED WETNESS ON THE CARPET NEAR THE FIRE WALL. IT RENDERED THE DEFROSTING OF THE FRONT WINDSHIELD NIL AND COULDN'T HARDLY SEE OUTSIDE AND DAMAGE THE SIDE COMPARTMENT OF THE R.V. THE UNIT WAS UNDER WARRANTY AND MONACO REPLACED THE DAMAGED HEATER CORE ON 12/23/02. ON 1/20/08 ON A TRIP TO ORLANDO THE SAME PROBLEM OCCURRED AGAIN. I ALMOST PASSED OUT AT THE WHEEL BECAUSE OF THE STRONG ODOR OF ANTIFREEZE LEAKING AGAIN INSIDE THE COACH. SAME PROBLEM: SPITED HEATER CORE. THE PLUMBING OF HEATER IS INCORRECT AND MONACO REFUSE TO ACKNOWLEDGED THE PROBLEM.
NHTSA complaint #10217135 — an unverified report by a vehicle owner.
at 32,000 milesNeoga, IL
VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THE RV'S WINDSHIELD CRACKED AND BECAME LOOSE. THE INCIDENT HAPPENED AFTER A YEAR OF OPERATION. THE WINDSHIELD WAS REPLACED AT A VEHICLE GLASS SHOP. THE DEALERSHIP DID NOT ASSUME ANY RESPONSIBILITY OVER THE WINDSHIELD FAILURE. THE CONSUMER STATED THE WINDSHIELD MOVED OVER AN INCH. UPDATED 09/20/06.
NHTSA complaint #10166802 — an unverified report by a vehicle owner.
at 32,000 milesNeoga, IL
STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THE RV'S WINDSHIELD CRACKED AND BECAME LOOSE. THE INCIDENT HAPPENED AFTER A YEAR OF OPERATION. THE WINDSHIELD WAS REPLACED AT A VEHICLE GLASS SHOP. THE DEALERSHIP DID NOT ASSUME ANY RESPONSIBILITY OVER THE WINDSHIELD FAILURE. THE CONSUMER STATED THE WINDSHIELD MOVED OVER AN INCH. UPDATED 09/20/06.
NHTSA complaint #10166802 — an unverified report by a vehicle owner.
at 36,000 milesLanding, NJCrash
TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH AND WITH NO WARNING FRONT RIGHT TIRE TREAD SEPARATED, CAUSING THE TIRE TO BLOWOUT, AND DAMAGE THE VEHICLE. THIS HAPPENED IN DECEMBER 2002. ON JUNE 14 2003, WHILE DRIVING AT 65 MPH , LEFT FRONT TIRE TREAD SEPARATED, CAUSING A BLOWOUT. CONSUMER HAD TO PULL OVER, AND TOWED THE MOTOR HOME. GOODYEAR G159, SIZE R255/70 R22.5. THERE ARE A POLICE REPORT AND PICTURES. *AK
NHTSA complaint #10037738 — an unverified report by a vehicle owner.
at 10,000 milesFort Myers, FL
STRUCTURE
THIS 2000 MONACO, DIPLOMAT MOTOR HOME HAS BEEN INHALING EXHAUST, ROAD DIRTY ETC. MAINLY THROUGH THE REAR CAP AREA, SINCE THE UNIT WAS NEW. THE FIRST SIGN WAS AN OILY STAIN IN THE CEILING AREA MOSTLY AROUND CABINETS. FOR APPROXIMATELY FIVE MONTHS THE FACTORY TOLD ME THEY DID NOT KNOW WHAT THE PROBLEM WAS AND UNTIL I FORCED THE ISSUE IN THE FALL OF 2001, I DID NOT GET THE ANSWER. THE UNIT HAD NOT BEEN SEALED AT THE FACTORY. IT WAS SEALED IN 2001 THOUGH NEVER TESTED, THE PROBLEM CONTINUES AS OF TODAY! THE UNIT HAD AN ENVIRONMENTAL TEST IN OCTOBER 2001 WITH THE REPORT ISSUED JANUARY 2002 (ENCLOSED) AFTER MONTHS OF TRYING TO SEAL THE UNIT IT STILL LEAKS. IT HAS CAUSED SICKNESS AND ALSO POSSES A HEALTH AND SAFETY RISK AS THE FUMES ARE ALSO ENTERING THE DRIVERS COMPARTMENT. IT WAS INDICATED BY A SENIOR MANAGEMENT OFFICIAL THIS PROBLEM HAS BEEN ON GOING SINCE THE EARLY 1990'S. MONACO, THE MANUFACTURER HAS NOT DEMONSTRATED IT'S ABILITY TO BE ABLE TO FIX THE UNIT, HAS NOT OFFERED TO REPLACE IT AND WILL NOT DO A RECALL ON ALL THESE UNITS AS I HAVE REQUESTED OF THE CEO.
NHTSA complaint #10016239 — an unverified report by a vehicle owner.
Topock, AZ
STRUCTURE:FRAME AND MEMBERS
THE CONSUMER STATES THAT THE OPERATION OF ONE/BOTH REAR LEVELING JACK(S) WILL INTRODUCE A TORSIONAL OR TWISTING MOVEMENT OF THE COACH CHASSIS, WHICH OVER TIME WILL LOOSEN THE WINDSHIELD FROM THE FRAME AND CAUSE ONE EDGE/CORNER TO UNSEAT/PARTIALLY SEPARATE FROM THE MOLDING GASKET CREATING AN AIR GAP. (OTHER PROBLEMS WHICH ROOT FROM THE REAR LEVEL JACK(S) ARE: ELECTRICAL, THE BODY SHIFTING CAUSED THE DOORS TO BIND, 4 TIMES THE PLASTIC LATCH ON THE EXTERIOR CARGO COMPARTMENT DOORS HAVE BROKEN, ALSO CAUSING THE BATTERY INVERTER SYSTEM TO OVER CHARGE THE COACH BATTERY(S). THE MOTORHOME IS UNSAFE TO DRIVE. THE MANUFACTURER STATES THAT THIS OCCURS WHEN THE LEVELING SYSTEM IS BEING USED IMPROPERLY. THE CONSUMER WAS TOLD BY MONACO THAT SOME SERVICE DEPARTMENTS FAILED TO USE PROPER INSTALLATION TECHNIQUES/DID NOT ALLOW PROPER CURVING OF THE WINDSHIELD SEALANT BEFORE PLACING THE VEHICLE BACK INTO SERVICE. *SCC
NHTSA complaint #566793 — an unverified report by a vehicle owner.
Topock, AZ
ELECTRICAL SYSTEM
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALLED, WHICH CORRECTED THE PROBLEM. CONSUMER ALSO STATES WHILE PARKED AND CONNECTED TO SHORE POWER, THE INVERTER CHARGING SYSTEM OVERCHARGES THE BATTERIES TO THE EXTENT THAT THE BATTERY WATER BOILS OUT, AND THE BATTERY COMPARTMENT BECOMES EXTREMELY HOT, CONSUMER STATES FOUR INVERTERS HAVE BEEN INSTALLED WITH NO CHANGE IN OPERATION, THE OVERCHARGING PUTS IN EXCESS OF 15 VDC TO ALL SYSTEMS WITH THE RESULT THAT SEVERAL CASES OF SHORTS AND BURNOUTS HAVE OCCURED WITH THE POSSIBILITY OF FIRE.
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Topock, AZ
STRUCTURE
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS, ON STEEP OR WINDING ROADS, BAGGAGE DOORS HAVE UNLATCHED AND SWUNG OUT INTO ONCOMING TRAFFIC ON THREE OCCASSIONS.*YHCONSUMER STATES THAT THIS VEHICLE HAS A STRUCTURAL DEFECT AND THAT THE FACTORY IS AWARE OF THE PROBLEM, IN WHICH THEY HAVE REDESIGNED A RETROFIT REPAIR IN AN ATTEMPT TO CORRECT THE PROBLEM, 38 FOOT MONACO DIPLOMAT MOTORHOME. *SLC
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Topock, AR
STRUCTURE:FRAME AND MEMBERS
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME.
NHTSA complaint #564035 — an unverified report by a vehicle owner.
CONSUMER HAS A TEN GALLON GAS OR ELECTRIC ATWOOD WATER HEATER (MODEL # GC10A-32 SERIAL # 941130430) WHEN PUT ON PROPANE WITH THE WIND BLOWING TOWARDS IT, IT TESTED TO 70 PARTS PER MILLION IN 15 MINUTES.
NHTSA complaint #564411 — an unverified report by a vehicle owner.
Wayne, NJ1 injured
SUSPENSION
THE SLIDEOUT ROOM RETAINING CLAMPS ("TRAVEL LOCKS") CAUSE A DANGEROUS SITUATION. I WAS HIT, (NEARLY ON THE BACK OF THE HEAD) BY A LOOSE "TRAVEL LOCK" WHICH VIBRATED OUT OF PLACE DUE TO SLIDEOUT ROOM VIBRATION. THERE IS NO _POSITIVE_ MEANS OF SECURING THE CLAMP (TRAVEL LOCK) IN PLACE... ONLY FRICTION. THE CLAMP (TRAVEL LOCK) JUST VIBRATES OUT OF POSITION AS THE SLIDEOUT ROOM VIBRATES WHEN THE COACH TRAVELS DOWN THE ROAD. MONACO DOES NOT PROVIDE INSTRUCTIONS OR DIAGRAM OF SLIDEOUT LOCK INSTALLATION. THE (CLAMP TRAVEL LOCK) WAS INSTALLED AT DELIVERY TO FIT BETWEEN THE METAL FLANGE OF THE SLIDEOUT AND THE WALL. MONACO'S SUGGESTION TO TIGHTEN THE CLAMP ANY MORE WOULD MAKE IT IMPOSSIBLE TO FIT. MONACO'S SUGGESTION TO ADJUST THE LOCK SO IT FITS BETWEEN THE WOOD FASCIA AND WALL IS MEANINGLESS SINCE, AT THE LARGEST ADJUSTMENT, THE CLAMP (TRAVEL LOCK) IS STILL 1 1/2" TOO SHORT. MONACO SHOULD PROVIDE TRAVEL LOCKS WITH A POSITIVE MEANS OF SECURING IN PLACE, NOT JUST FRICTION.*AIK
NHTSA complaint #760064 — an unverified report by a vehicle owner.
CONSUMER HAS A TEN GALLON GAS OR ELECTRIC ATWOOD WATER HEATER (MODEL # GC10A-32 SERIAL # 941130430) WHEN PUT ON PROPANE WITH THE WIND BLOWING TOWARDS IT, IT TESTED TO 70 PARTS PER MILLION IN 15 MINUTES.
NHTSA complaint #564411 — an unverified report by a vehicle owner.
Topock, AR
STRUCTURE:FRAME AND MEMBERS
THE CONSUMER STATED THAT THE LUGGAGE DOOR OPENS WHILE TRAVELING AND THE ENTRY DOOR JAMS. ALSO, THE SEAL ON ENTRY DOOR CAME OFF. THE RUBBER MOLDING HOLDING THE WINDSHIELD POPPED AT UPPER CORNERS ON BOTH SIDES. THE DOOR, SEAL AND WINDSHIELD PROBLEM WAS CAUSED BY THE TWISTING OF THE FRAME.
NHTSA complaint #564035 — an unverified report by a vehicle owner.
Topock, AZ
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON STEEP OR WINDING ROADS, BAGGAGE DOORS HAVE UNLATCHED AND SWUNG OUT INTO ONCOMING TRAFFIC ON THREE OCCASSIONS.
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Topock, AZ
ELECTRICAL SYSTEM
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALLED, WHICH CORRECTED THE PROBLEM. CONSUMER ALSO STATES WHILE PARKED AND CONNECTED TO SHORE POWER, THE INVERTER CHARGING SYSTEM OVERCHARGES THE BATTERIES TO THE EXTENT THAT THE BATTERY WATER BOILS OUT, AND THE BATTERY COMPARTMENT BECOMES EXTREMELY HOT, CONSUMER STATES FOUR INVERTERS HAVE BEEN INSTALLED WITH NO CHANGE IN OPERATION, THE OVERCHARGING PUTS IN EXCESS OF 15 VDC TO ALL SYSTEMS WITH THE RESULT THAT SEVERAL CASES OF SHORTS AND BURNOUTS HAVE OCCURED WITH THE POSSIBILITY OF FIRE.
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Topock, AZ
ELECTRICAL SYSTEM
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALLED, WHICH CORRECTED THE PROBLEM. CONSUMER ALSO STATES WHILE PARKED AND CONNECTED TO SHORE POWER, THE INVERTER CHARGING SYSTEM OVERCHARGES THE BATTERIES TO THE EXTENT THAT THE BATTERY WATER BOILS OUT, AND THE BATTERY COMPARTMENT BECOMES EXTREMELY HOT, CONSUMER STATES FOUR INVERTERS HAVE BEEN INSTALLED WITH NO CHANGE IN OPERATION, THE OVERCHARGING PUTS IN EXCESS OF 15 VDC TO ALL SYSTEMS WITH THE RESULT THAT SEVERAL CASES OF SHORTS AND BURNOUTS HAVE OCCURED WITH THE POSSIBILITY OF FIRE.
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Topock, AZ
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALLED, WHICH CORRECTED THE PROBLEM. CONSUMER ALSO STATES WHILE PARKED AND CONNECTED TO SHORE POWER, THE INVERTER CHARGING SYSTEM OVERCHARGES THE BATTERIES TO THE EXTENT THAT THE BATTERY WATER BOILS OUT, AND THE BATTERY COMPARTMENT BECOMES EXTREMELY HOT, CONSUMER STATES FOUR INVERTERS HAVE BEEN INSTALLED WITH NO CHANGE IN OPERATION, THE OVERCHARGING PUTS IN EXCESS OF 15 VDC TO ALL SYSTEMS WITH THE RESULT THAT SEVERAL CASES OF SHORTS AND BURNOUTS HAVE OCCURED WITH THE POSSIBILITY OF FIRE.
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Topock, AZ
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
WHILE DRIVING THE COACH LOST ALL POWER, THE ENGINE SHUT DOWN, POWER STEERING AND ALL ELECTRICAL SYSTEMS, AFTER STOPPING, CONSUMER CONTACED THE MONACO TECHNICAL ASSISTANCE AND WITHOUT ANY CROSS EXAMINATION THE PROBLEM WAS IDENTIFIED AS A WEAK RELAY, A NEW RELAY WAS SHIPPED TO CONSUMER AND WAS INSTALLED, WHICH CORRECTED THE PROBLEM. CONSUMER ALSO STATES WHILE PARKED AND CONNECTED TO SHORE POWER, THE INVERTER CHARGING SYSTEM OVERCHARGES THE BATTERIES TO THE EXTENT THAT THE BATTERY WATER BOILS OUT, AND THE BATTERY COMPARTMENT BECOMES EXTREMELY HOT, CONSUMER STATES FOUR INVERTERS HAVE BEEN INSTALLED WITH NO CHANGE IN OPERATION, THE OVERCHARGING PUTS IN EXCESS OF 15 VDC TO ALL SYSTEMS WITH THE RESULT THAT SEVERAL CASES OF SHORTS AND BURNOUTS HAVE OCCURED WITH THE POSSIBILITY OF FIRE.
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Topock, AZ
STRUCTURE
WHEN PARKED ON UNEVEN SURFACES, ENTERING OR EXITING DRIVEWAYS AND DRIVING ON ROUGH OR STEEP AND WINDING ROADS, THE BODY OF THE COACH TWISTS TO SUCH A DEGREE THAT THE WINDSHIELD IS ONLY A FRACTION OF AN INCH FROM POPPING OUT, AIR GAPS APPEAR BETWEEN THE FRAME AND THE GLASS.*YH CONSUMER STATES THEY HAVE FOUND EVIDENCE THAT THE STRUCTURAL DEFECT IN THIS COACH IS A PROBLEM IN MANY OTHERS, THE FACTORY IS AWARE OF THIS AND HAS DESIGNED A RETROFIT REPAIR IN AN ATTEMPT TO CORRECT THE PROBLEM. *SLC
NHTSA complaint #561987 — an unverified report by a vehicle owner.
Remlap, AL
VISIBILITY:WINDSHIELD
WINDSHIELD SHIFTS OUT OF PLACE AND KEEPS CRACKING.
NHTSA complaint #748796 — an unverified report by a vehicle owner.
Standish, ME
UNKNOWN OR OTHER
DURING TRAVEL THE EXPANDING ROOM SLIDE DOOR LOCK SLID ACROSS THE SURFACE AND FELL TO THE FLOOR ALMOST STRIKING OCCUPANT, SERVICE TECH STATED IT WAS NOT INSTALLED CORRECTLY AND HE REINSTALLED THE LOCK ON THE VERTICAL SURFACE BEHIND HE DRIVERS SEAT, THE LOCK FELL OUT AGAIN. NLM
NHTSA complaint #557337 — an unverified report by a vehicle owner.
Standish, ME
UNKNOWN OR OTHER
DURING TRAVEL THE EXPANDING ROOM SLIDE DOOR LOCK SLID ACROSS THE SURFACE AND FELL TO THE FLOOR ALMOST STRIKING OCCUPANT, SERVICE TECH STATED IT WAS NOT INSTALLED CORRECTLY AND HE REINSTALLED THE LOCK ON THE VERTICAL SURFACE BEHIND HE DRIVERS SEAT, THE LOCK FELL OUT AGAIN. NLM
NHTSA complaint #557337 — an unverified report by a vehicle owner.