Owners have filed 10 complaints
about the 2004 Monaco Coach Diplomat with NHTSA between 2005 and 2005.
The largest single group is the electrical system.
Across this model's run it ranks 4 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 29
Against the median year of the Monaco Coach Diplomat. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Monaco Coach Diplomat
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Monaco Coach Diplomat
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Windows, Mirrors & Wipers
220.0%
Median failure at 3,726 miles
Body & Structure
220.0%
Median failure at 806 miles
Brakes
220.0%
Median failure at 806 miles
Electrical System
220.0%
Median failure at 806 miles
Equipment & Accessories
110.0%
Seats
110.0%
Median failure at 806 miles
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2005peak 4Nov 2005
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Huntsville, AL
ELECTRICAL SYSTEM
DIPLOMAT 40PDQ 2004 MOTOR HOME, THE SLIDE WAS OFF CENTER AND STRIPS WERE NOT LINED UP PROPERLY. *BF THE SLIDE RIDES TO HIGH AND CAUSES SO MUCH WIND NOISE THAT THE CONSUMER WAS UNABLE TO HEAR OUTSIDE TRAFFIC. A GAP UNDER THE WINDOW ALLOWED WATER TO COMING INTO THE COACH. THE CAPTAIN DRIVER SEAT STARTED COMING APART AT THE PEDESTAL. WHEN APPLYING THE BRAKES SMOKE BILLOWED FROM THE REAR PASSENGER'S SIDE WHEEL. THE AIR CONDITIONER/HEAT PUMP KICKED THE CIRCUIT BREAKER. THE WINDSHIELD LEAKED IN THE CENTER ONTO THE DASH. CB GROUND PROBLEM. THE WASHER AND DRYING DID NOT WORK PROPERLY. THE HOLDING TANK WOULD NOT REGISTER PROPERLY. MANY ATTEMPTS HAVE BEEN MADE TO REPAIR THE COACH BUT NONE HAVE BEEN SUCCESSFUL. THE CONSUMER WOULD LIKE A FULL REFUND OF ALL MONEY PLUS ATTORNEY FEES OR A NEW COACH. NM
NHTSA complaint #10115850 — an unverified report by a vehicle owner.
Huntsville, AL
STRUCTURE
DIPLOMAT 40PDQ 2004 MOTOR HOME, THE SLIDE WAS OFF CENTER AND STRIPS WERE NOT LINED UP PROPERLY. *BF THE SLIDE RIDES TO HIGH AND CAUSES SO MUCH WIND NOISE THAT THE CONSUMER WAS UNABLE TO HEAR OUTSIDE TRAFFIC. A GAP UNDER THE WINDOW ALLOWED WATER TO COMING INTO THE COACH. THE CAPTAIN DRIVER SEAT STARTED COMING APART AT THE PEDESTAL. WHEN APPLYING THE BRAKES SMOKE BILLOWED FROM THE REAR PASSENGER'S SIDE WHEEL. THE AIR CONDITIONER/HEAT PUMP KICKED THE CIRCUIT BREAKER. THE WINDSHIELD LEAKED IN THE CENTER ONTO THE DASH. CB GROUND PROBLEM. THE WASHER AND DRYING DID NOT WORK PROPERLY. THE HOLDING TANK WOULD NOT REGISTER PROPERLY. MANY ATTEMPTS HAVE BEEN MADE TO REPAIR THE COACH BUT NONE HAVE BEEN SUCCESSFUL. THE CONSUMER WOULD LIKE A FULL REFUND OF ALL MONEY PLUS ATTORNEY FEES OR A NEW COACH. NM
NHTSA complaint #10115850 — an unverified report by a vehicle owner.
Huntsville, AL
SERVICE BRAKES, HYDRAULIC
DIPLOMAT 40PDQ 2004 MOTOR HOME, THE SLIDE WAS OFF CENTER AND STRIPS WERE NOT LINED UP PROPERLY. *BF THE SLIDE RIDES TO HIGH AND CAUSES SO MUCH WIND NOISE THAT THE CONSUMER WAS UNABLE TO HEAR OUTSIDE TRAFFIC. A GAP UNDER THE WINDOW ALLOWED WATER TO COMING INTO THE COACH. THE CAPTAIN DRIVER SEAT STARTED COMING APART AT THE PEDESTAL. WHEN APPLYING THE BRAKES SMOKE BILLOWED FROM THE REAR PASSENGER'S SIDE WHEEL. THE AIR CONDITIONER/HEAT PUMP KICKED THE CIRCUIT BREAKER. THE WINDSHIELD LEAKED IN THE CENTER ONTO THE DASH. CB GROUND PROBLEM. THE WASHER AND DRYING DID NOT WORK PROPERLY. THE HOLDING TANK WOULD NOT REGISTER PROPERLY. MANY ATTEMPTS HAVE BEEN MADE TO REPAIR THE COACH BUT NONE HAVE BEEN SUCCESSFUL. THE CONSUMER WOULD LIKE A FULL REFUND OF ALL MONEY PLUS ATTORNEY FEES OR A NEW COACH. NM
NHTSA complaint #10115850 — an unverified report by a vehicle owner.
Huntsville, AL
EQUIPMENT
DIPLOMAT 40PDQ 2004 MOTOR HOME, THE SLIDE WAS OFF CENTER AND STRIPS WERE NOT LINED UP PROPERLY. *BF THE SLIDE RIDES TO HIGH AND CAUSES SO MUCH WIND NOISE THAT THE CONSUMER WAS UNABLE TO HEAR OUTSIDE TRAFFIC. A GAP UNDER THE WINDOW ALLOWED WATER TO COMING INTO THE COACH. THE CAPTAIN DRIVER SEAT STARTED COMING APART AT THE PEDESTAL. WHEN APPLYING THE BRAKES SMOKE BILLOWED FROM THE REAR PASSENGER'S SIDE WHEEL. THE AIR CONDITIONER/HEAT PUMP KICKED THE CIRCUIT BREAKER. THE WINDSHIELD LEAKED IN THE CENTER ONTO THE DASH. CB GROUND PROBLEM. THE WASHER AND DRYING DID NOT WORK PROPERLY. THE HOLDING TANK WOULD NOT REGISTER PROPERLY. MANY ATTEMPTS HAVE BEEN MADE TO REPAIR THE COACH BUT NONE HAVE BEEN SUCCESSFUL. THE CONSUMER WOULD LIKE A FULL REFUND OF ALL MONEY PLUS ATTORNEY FEES OR A NEW COACH. NM
NHTSA complaint #10115850 — an unverified report by a vehicle owner.
at 806 milesHuntsville, AL
SEATS:FRONT ASSEMBLY:RECLINER
DT: THE CALLER HAS A PROBLEM WITH THE FRONT ROADSIDE SLIDE ON THE MOTOR HOME. THEY HAD IT IN FOR REPAIR 8 DIFFERENT TIMES, AND IT STILL IS NOT FIXED. TO DATE THE ROADSIDE SLIDE IS UNSTABLE. THE SLIDE IS OFF CENTER, AND A PERSON CAN PUT THEIR HAND IN THE BOTTOM OPENING TO THE SIDE. THEREFORE, THE SLIDE RIDES TOO HIGH AND CAUSES A LOUD WIND NOISE, A PERSON IS UNABLE TO HEAR THE TRAFFIC, AND THIS CAUSES DISTRACTION FOR THE DRIVER. ALSO, FEAR OF TURNING A CORNER AND CAUSING AN ACCIDENT. THE CAPTAIN'S DRIVER SEAT IS WOBBLING AT THE PEDESTAL, THE CALLER IS AFRAID THE SEAT WILL FALL OFF. WHEN APPLYING THE BRAKES THE RIGHT REAR SMOKES AND BELLOWS OUT AROUND THE WHEEL. THIS MOTOR HOME GCWR IS 39,300 POUNDS. THIS IS THE REASON WHY THIS MOTOR HOME IS UNSAFE. DIFFERENT DEALERS HAVE TRIED TO FIX THE ROADSIDE SLIDE, BUT NO ONE HAS BEEN ABLE TO DO SO. MANUFACTURER OFFERED THEM ANOTHER MOTOR HOME IF SHE PAID THE DIFFERENCE. THEY OFFERED THEM $5000.00 TO BRING IT TO ELKHART, INDIANA FOR REPAIRS. THE CALLER HAS HAD IT THERE TWO OTHER TIMES FOR THE SAME PROBLEM. THE CALLER SAID THE WORK WAS POORLY DONE UNDER THE WARRANTY. CALLER BELIEVES THIS IS A MANUFACTURER'S DEFECT. THE CALLER HAS HAD NUMEROUS ELECTRICAL PROBLEMS WITH MOTOR HOME.*AK
NHTSA complaint #10134035 — an unverified report by a vehicle owner.
at 806 milesHuntsville, AL
ELECTRICAL SYSTEM
DT: THE CALLER HAS A PROBLEM WITH THE FRONT ROADSIDE SLIDE ON THE MOTOR HOME. THEY HAD IT IN FOR REPAIR 8 DIFFERENT TIMES, AND IT STILL IS NOT FIXED. TO DATE THE ROADSIDE SLIDE IS UNSTABLE. THE SLIDE IS OFF CENTER, AND A PERSON CAN PUT THEIR HAND IN THE BOTTOM OPENING TO THE SIDE. THEREFORE, THE SLIDE RIDES TOO HIGH AND CAUSES A LOUD WIND NOISE, A PERSON IS UNABLE TO HEAR THE TRAFFIC, AND THIS CAUSES DISTRACTION FOR THE DRIVER. ALSO, FEAR OF TURNING A CORNER AND CAUSING AN ACCIDENT. THE CAPTAIN'S DRIVER SEAT IS WOBBLING AT THE PEDESTAL, THE CALLER IS AFRAID THE SEAT WILL FALL OFF. WHEN APPLYING THE BRAKES THE RIGHT REAR SMOKES AND BELLOWS OUT AROUND THE WHEEL. THIS MOTOR HOME GCWR IS 39,300 POUNDS. THIS IS THE REASON WHY THIS MOTOR HOME IS UNSAFE. DIFFERENT DEALERS HAVE TRIED TO FIX THE ROADSIDE SLIDE, BUT NO ONE HAS BEEN ABLE TO DO SO. MANUFACTURER OFFERED THEM ANOTHER MOTOR HOME IF SHE PAID THE DIFFERENCE. THEY OFFERED THEM $5000.00 TO BRING IT TO ELKHART, INDIANA FOR REPAIRS. THE CALLER HAS HAD IT THERE TWO OTHER TIMES FOR THE SAME PROBLEM. THE CALLER SAID THE WORK WAS POORLY DONE UNDER THE WARRANTY. CALLER BELIEVES THIS IS A MANUFACTURER'S DEFECT. THE CALLER HAS HAD NUMEROUS ELECTRICAL PROBLEMS WITH MOTOR HOME.*AK
NHTSA complaint #10134035 — an unverified report by a vehicle owner.
at 806 milesHuntsville, AL
STRUCTURE
DT: THE CALLER HAS A PROBLEM WITH THE FRONT ROADSIDE SLIDE ON THE MOTOR HOME. THEY HAD IT IN FOR REPAIR 8 DIFFERENT TIMES, AND IT STILL IS NOT FIXED. TO DATE THE ROADSIDE SLIDE IS UNSTABLE. THE SLIDE IS OFF CENTER, AND A PERSON CAN PUT THEIR HAND IN THE BOTTOM OPENING TO THE SIDE. THEREFORE, THE SLIDE RIDES TOO HIGH AND CAUSES A LOUD WIND NOISE, A PERSON IS UNABLE TO HEAR THE TRAFFIC, AND THIS CAUSES DISTRACTION FOR THE DRIVER. ALSO, FEAR OF TURNING A CORNER AND CAUSING AN ACCIDENT. THE CAPTAIN'S DRIVER SEAT IS WOBBLING AT THE PEDESTAL, THE CALLER IS AFRAID THE SEAT WILL FALL OFF. WHEN APPLYING THE BRAKES THE RIGHT REAR SMOKES AND BELLOWS OUT AROUND THE WHEEL. THIS MOTOR HOME GCWR IS 39,300 POUNDS. THIS IS THE REASON WHY THIS MOTOR HOME IS UNSAFE. DIFFERENT DEALERS HAVE TRIED TO FIX THE ROADSIDE SLIDE, BUT NO ONE HAS BEEN ABLE TO DO SO. MANUFACTURER OFFERED THEM ANOTHER MOTOR HOME IF SHE PAID THE DIFFERENCE. THEY OFFERED THEM $5000.00 TO BRING IT TO ELKHART, INDIANA FOR REPAIRS. THE CALLER HAS HAD IT THERE TWO OTHER TIMES FOR THE SAME PROBLEM. THE CALLER SAID THE WORK WAS POORLY DONE UNDER THE WARRANTY. CALLER BELIEVES THIS IS A MANUFACTURER'S DEFECT. THE CALLER HAS HAD NUMEROUS ELECTRICAL PROBLEMS WITH MOTOR HOME.*AK
NHTSA complaint #10134035 — an unverified report by a vehicle owner.
at 806 milesHuntsville, AL
SERVICE BRAKES, HYDRAULIC
DT: THE CALLER HAS A PROBLEM WITH THE FRONT ROADSIDE SLIDE ON THE MOTOR HOME. THEY HAD IT IN FOR REPAIR 8 DIFFERENT TIMES, AND IT STILL IS NOT FIXED. TO DATE THE ROADSIDE SLIDE IS UNSTABLE. THE SLIDE IS OFF CENTER, AND A PERSON CAN PUT THEIR HAND IN THE BOTTOM OPENING TO THE SIDE. THEREFORE, THE SLIDE RIDES TOO HIGH AND CAUSES A LOUD WIND NOISE, A PERSON IS UNABLE TO HEAR THE TRAFFIC, AND THIS CAUSES DISTRACTION FOR THE DRIVER. ALSO, FEAR OF TURNING A CORNER AND CAUSING AN ACCIDENT. THE CAPTAIN'S DRIVER SEAT IS WOBBLING AT THE PEDESTAL, THE CALLER IS AFRAID THE SEAT WILL FALL OFF. WHEN APPLYING THE BRAKES THE RIGHT REAR SMOKES AND BELLOWS OUT AROUND THE WHEEL. THIS MOTOR HOME GCWR IS 39,300 POUNDS. THIS IS THE REASON WHY THIS MOTOR HOME IS UNSAFE. DIFFERENT DEALERS HAVE TRIED TO FIX THE ROADSIDE SLIDE, BUT NO ONE HAS BEEN ABLE TO DO SO. MANUFACTURER OFFERED THEM ANOTHER MOTOR HOME IF SHE PAID THE DIFFERENCE. THEY OFFERED THEM $5000.00 TO BRING IT TO ELKHART, INDIANA FOR REPAIRS. THE CALLER HAS HAD IT THERE TWO OTHER TIMES FOR THE SAME PROBLEM. THE CALLER SAID THE WORK WAS POORLY DONE UNDER THE WARRANTY. CALLER BELIEVES THIS IS A MANUFACTURER'S DEFECT. THE CALLER HAS HAD NUMEROUS ELECTRICAL PROBLEMS WITH MOTOR HOME.*AK
NHTSA complaint #10134035 — an unverified report by a vehicle owner.
DEFROSTER NOT WORKING WINDSHIELDD ICED OVER WHEN DRIVING FROM SNOW. WHEN STOPED DEFROSTER WILL OUTPUT ENOUGH HEAT TO MELT ICE. HEATER DEFROSTER IS SUB STANDARD INSUFFICIENT HOT WATER FLOW FROM REAR MOUNTED DIESEL ENGINE TO HEATER CORE ABOUT 37FT.
NHTSA complaint #10124244 — an unverified report by a vehicle owner.
DEFROSTER NOT WORKING WINDSHIELD ICED OVER WHEN DRIVING FROM SNOW AND FREEZING RAIN.WHEN STOPED DEFROSTER WILL OUTPUT ENOUGH HEAT TO MELT ICE. HEATER DEFROSTER IS SUB STANDARD.
NHTSA complaint #10122259 — an unverified report by a vehicle owner.