61 of the
2,981 complaints about the 2013 Nissan Altima are about the
doors, latches and locks — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
58,646 miles.
B
61
Complaints
2
Crashes
1
Fires
3
Injuries
Exactly what failed
Latch
3659.0%
Latches/Locks/Linkages
2236.1%
Latch
34.9%
Doors, Latches & Locks across every Nissan Altima year
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 35 MPH, the hood slightly opened and was flapping. The contact pulled into a gas station. The vehicle was taken back to NTB Tire & Service Center, where the hood was forcefully pushed closed. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/linkages). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 68,420.
NHTSA complaint #11646816 — an unverified report by a vehicle owner.
at 151,000 milesChicago, IL
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the hood opened independently. The contact received notification of NHTSA Campaign: 20V315000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was informed that the manufacturer had received the notification and the manufacturer informed the contact that the recall repair had been completed by the previous owner in 2016. The failure mileage was approximately 151,000.
NHTSA complaint #11547677 — an unverified report by a vehicle owner.
New Britain, CT
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact stated that the hood failed to open as needed. The vehicle was also leaking anti-freeze. The contact was unable to open the hood to check or add coolant. The check engine warning light was illuminated. The vehicle was taken to the local dealer however, the contact was as unaware of the repair performed on the vehicle. The contact related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was not contacted. The failure mileage was unknown.
NHTSA complaint #11532725 — an unverified report by a vehicle owner.
at 100,000 milesCovington, LA
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact stated that while driving approximately 35 MPH, the hood inadvertently opened. The contact lost control of the vehicle but was able to pull over, close the hood, and continued driving. There were no warning lights illuminated. Additionally, while driving, the headlights failed to produce adequate lighting. The contact used the high beam headlights while driving. The contact stated that it was difficult to see people and objects on the roadway. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 100,000.
NHTSA complaint #11500803 — an unverified report by a vehicle owner.
at 120,000 milesSugar Land, TX
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2013 Nissan Altima. The contact stated while merging onto the freeway at approximately 35 MPH, the hood latch became inoperable, and the hood inadvertently unlatched, raised up, and struck the windshield, causing the windshield to shatter. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was diagnosed with a defective hood latch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
NHTSA complaint #11464950 — an unverified report by a vehicle owner.
at 100,000 milesChicago, IL
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact stated that while driving approximately 70 MPH, the hood erroneously opened and slammed into the body and windshield and causing damage to the body of the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were not contacted regarding the failure. The contact was informed that the vehicle was included in the NHTSA campaign number 20V315000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
NHTSA complaint #11431944 — an unverified report by a vehicle owner.
Toledo, OH
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact stated while her daughter was driving approximately 70 mph, the hood disengaged without warning. The windshield was damaged. The hood was secured by the driver. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated she failed to receive notification of NHTSA campaign number 20V315000 (Latches, Locks, and Linkages.The failure mileage was unknown.
NHTSA complaint #11430997 — an unverified report by a vehicle owner.
Wisconsin Dells, WI
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The dealer had been notified of the recall however, the contact was informed repeatedly that parts were not yet available. The manufacturer had not been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11422342 — an unverified report by a vehicle owner.
Phoenix, AZ
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUTONATION TOYOTA TEMPE (7970 S. AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 420-3425) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11406083 — an unverified report by a vehicle owner.
at 121,000 milesSchaumburg, IL
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE HOOD SPONTANEOUSLY OPENED WITHOUT WARNING. THE CONTACT CALLED WOODFIELD NISSAN (700 W HIGGINS RD, HOFFMAN ESTATES, IL 60169, (847)310-1900) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED FAILURE WAS SIMILAR NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11395446 — an unverified report by a vehicle owner.
at 148,000 milesDublin, OH
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I WAS DRIVING DOWN THE ROAD AND MY HOOD FLEW OPEN AND HIT MY WINDSHIELD VERY HARD. I WAS UNABLE TO SEE DUE TO HOOD FLYING UP AND ALMOST CAUSED ME TO CRASH. IT DAMAGED MY SIDE FENDERS DUE TO IMPACT. I WAS GOING ABOUT 20MPH ON A SIDE ROAD IN GAHANNA OH. IT HAPPENED ON 12/28/2020. I WAS NEVER NOTIFIED OF OPEN RECALLS VIA MAIL NOR EMAIL. I AM HIGHLY UPSET AT THE FACT IT COULD HAVE HARMED ME OR SOMEONE ELSE. I WOULD LIKE TO BE CONTACTED REGARDING THIS MATTER AS SOON AS POSSIBLE.
NHTSA complaint #11385398 — an unverified report by a vehicle owner.
Meriden, CT
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE APPROACHING HER PARKED VEHICLE, SHE NOTICED THAT THE HOOD WAS SLIGHTLY OPENED. THE CONTACT STATED SHE WAS UNABLE TO CLOSE THE HOOD MANUALLY AND HAD TO CALL HER BROTHER TO CLOSE THE HOOD FOR HER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BARBERINO NISSAN (505 N COLONY RD, WALLINGFORD, CT 06492; (203) 265-1611) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11366417 — an unverified report by a vehicle owner.
at 171,000 milesCleveland, OH
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, WITHOUT WARNING THE HOOD LATCH FRACTURED CAUSING THE HOOD TO UNLATCH, FLIPPED OPEN, AND DAMAGED THE HOOD. THE VEHICLE WAS TAKEN TO MENTOR NISSAN (6960 CENTER ST, MENTOR, OH 44060) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
NHTSA complaint #11363417 — an unverified report by a vehicle owner.
West Covina, CA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11363217 — an unverified report by a vehicle owner.
Aptos, CA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11355349 — an unverified report by a vehicle owner.
Sandston, VA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED THE HART NISSAN DEALER LOCATED AT 6564 MECHANICSVILLE TURNPIKE, MECHANICSVILLE, VA 23111, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11354860 — an unverified report by a vehicle owner.
Santa Clarita, CA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11342374 — an unverified report by a vehicle owner.
Brooklyn, NY
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE HOOD LATCH FAILED TO FUNCTION AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11341823 — an unverified report by a vehicle owner.
Folcroft, PA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11341864 — an unverified report by a vehicle owner.
at 190,000 milesRochester, NY1 injured
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH ON A WINDY DAY, THE HOOD ERRONEOUSLY OPENED CRASHING INTO THE FRONT WINDSHIELD AND SEVERELY DAMAGING THE HOOD AND THE ROOF OF THE VEHICLE. DURING THE INCIDENT, THE DRIVER SUSTAINED A BRUISED RIGHT LEG AND CONTACT FROM GLASS PIECES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE LOCAL DEALER COLLINS NISSAN (4142 BARDSTOWN RD, LOUISVILLE, KY) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN SEARCH INDICATED THAT THE VEHICLE WAS INCLUDED NHTSA CAMPAIGN NUMBER: 16V029000 (STRUCTURE). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 190,000.
NHTSA complaint #11323359 — an unverified report by a vehicle owner.
at 57,293 milesHillsborough, NC1 injured
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE DRIVING 65 MPH, THE HOOD FLEW OPEN WITHOUT WARNING AND CRACKED THE WINDSHIELD. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
NHTSA complaint #11265746 — an unverified report by a vehicle owner.
at 129,000 milesSUN Rise, FL
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE HOOD OPENED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD SAFELY, SECURE THE HOOD, AND CONTINUE DRIVING TO HIS DESTINATION. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER STATED THAT THE CONTACT COULD TAKE THE VEHICLE TO ANY NISSAN DEALER TO BE REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 129,000.
NHTSA complaint #11220577 — an unverified report by a vehicle owner.
at 50,000 milesOregon, WI
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE HOOD LATCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES) BY ROSEN NISSAN OF MADISON (2510 W BELTLINE HWY, MADISON, WI 53713, (608) 276-0335); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE HOOD LATCH WARNING INDICATOR WAS STILL ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11208913 — an unverified report by a vehicle owner.
at 40,000 milesDeland, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. UPON INSPECTION OF THE VEHICLE, THE FRONT AND REAR PASSENGER DOORS COULD NOT BE OPENED USING THE INTERIOR DOOR HANDLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DELAND NISSAN (2600 S WOODLAND BLVD, DELAND, FL) WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA complaint #11101087 — an unverified report by a vehicle owner.
at 110,000 milesWalden, NY
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I WAS DRIVING APPROXIMATELY 75 MPH ON THE HIGHWAY WHEN THE HOOD FLEW OPEN. I WAS ABLE TO SAFELY PULL OVER AND CLOSE THE HOOD. UPON INSPECTION I SAWTHE ROOF, FENDERS AND HOOD WERE DAMAGED AS A RESULT. I WAS NOT ABLE TO CLOSE THE HOOD ALL THE WAY SO I USED A CABLE TO TIE DOWN THE HOOD WHILE I DROVE IT TO THE DEALERSHIP.
NHTSA complaint #11098421 — an unverified report by a vehicle owner.
at 90,000 milesPottstown, PA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DRIVING AT 40 MPH AND HOOD FLEW OPEN AND CRASHED INTO WINDSHIELD - BENT BOTH PANELS ON EITHER SIDE ON CAR AND OF COURSE CRACKED THE WINDSHIELD
NHTSA complaint #11089075 — an unverified report by a vehicle owner.
Lawrence, KSCrash
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 75 MPH, THE HOOD INDEPENDENTLY OPENED AND DAMAGED THE WINDSHIELD AND ROOF. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT SHE HAD TO PAY FOR THE REPAIRS AND REQUEST REIMBURSEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000(LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS UNKNOWN. *DT
NHTSA complaint #11048870 — an unverified report by a vehicle owner.
at 90,220 milesEast Orange, NJ
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 35 MPH, THE VEHICLE'S HOOD POPPED OPEN AND STRUCK THE WINDSHIELD. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE EMERGENCY LANE. THE CONTACT STATED THAT THE INCIDENT PREVIOUSLY OCCURRED ON ANOTHER OCCASION. A DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,220.
NHTSA complaint #11046406 — an unverified report by a vehicle owner.
at 43,000 milesClermont, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO PROPERLY OPEN FROM INSIDE AND OUTSIDE THE VEHICLE. THE PART WAS REPLACED BY THE DEALER. THREE MONTHS LATER, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO FUNCTION. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL TO ADDRESS THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA complaint #10943909 — an unverified report by a vehicle owner.
at 89,000 milesLiverpool, NY1 injured
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 70 MPH, THE HOOD LATCH RELEASED INDEPENDENTLY. AS A RESULT, THE HOOD COLLIDED INTO THE WINDSHIELD. THE CONTACT SUSTAINED NECK, HEAD, SHOULDER, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BUMPER COVER, COMBINATION LAMP, HOOD (PANEL, UNDERSIDE, HINGE ASSEMBLE), RIGHT FENDER PANEL, WINDSHIELD, DOORS, AND MULTIPLE OTHER PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V244000 (AIR BAGS), 16V2029000 (LATCHES/LOCKS/LINKAGES), AND 15V116000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT NO RECALL NOTICES WERE RECEIVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10926676 — an unverified report by a vehicle owner.