FaultScore

2017 Nissan Altima door lock problems

15 of the 521 complaints about the 2017 Nissan Altima are about the doors, latches and locks — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 72,465 miles.

D

15

Complaints

2

Crashes

0

Fires

2

Injuries

Exactly what failed

Latch 8 53.3%
Latches/Locks/Linkages 6 40.0%
Latch 1 6.7%

Doors, Latches & Locks across every Nissan Altima year

2013 61 32.8%
2014 31 16.7%
2015 44 23.7%
2016 22 11.8%
2017 15 8.1%
2018 13 7.0%

What owners said

Filed with NHTSA, in their own words.

Bakersfield, CA 1 injured

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Nissan Altima. The contact stated that while driving at 30 MPH, the hood unexpectedly opened and struck the front windshield. The failure caused windshield glass shards to fly into the contact's eyes. The contact pulled over to the side of the road and called the insurance company, which dispatched a tow truck to the location. The contact was waiting for the ambulance to arrive to receive medical attention. While waiting for the ambulance and tow truck to arrive, the contact researched and discovered that the VIN was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages); however, the contact had not received the recall notification. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11746713 — an unverified report by a vehicle owner.

at 134,217 miles Houston, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The contact stated that while driving approximately 40 MPH, the hood unexpectedly opened and struck and cracked the windshield. Additionally, the driver’s and passenger’s side fenders were damaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 134,217.

NHTSA complaint #11715966 — an unverified report by a vehicle owner.

at 242,000 miles Stone Mountain, GA 1 injured

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Nissan Altima. The contact stated that the vehicle was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linnkages) for the hood latch and was taken to the dealer, who completed the remedy on June 3, 2025. After the remedy had been completed, while decelerating and coming to a stop at approximately 20 MPH, the hood of the vehicle suddenly lifted, hitting the windshield, causing it to fracture in many places, with some pieces of glass completely detaching. The rear-view mirror had detached as a result. The contact received many cuts from the glass. The contact contacted the police and later filed a police report. The vehicle was towed to a friend's home. The vehicle was then towed to the dealer, who had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 242,000.

NHTSA complaint #11700092 — an unverified report by a vehicle owner.

Apopka, FL

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The contact called the local dealer, but they failed to respond. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11434006 — an unverified report by a vehicle owner.

at 78,000 miles Laurel, MS

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

The contact owns a 2017 Nissan Altima. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the hood could not be opened. The vehicle was taken to the local dealer who confirmed that the vehicle was included in the NHTSA recall campaign number 20V315000 (Latches/Locks/Linkages) however, no repairs were performed. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 78,000.

NHTSA complaint #11423985 — an unverified report by a vehicle owner.

Austin, TX

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CEDAR PARK NISSAN (2121 S BELL BLVD, CEDAR PARK, TX 78613, (512) 620-7200) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11385459 — an unverified report by a vehicle owner.

Mesa, AZ

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED IN REGARD TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11384712 — an unverified report by a vehicle owner.

at 58,000 miles Roselle, IL

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. SHORTY AFTER RECEIVING THE NOTIFICATION, THE VEHICLE WAS PARKED AND THE CONTACT NOTICED THAT THE HOOD HAD INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO GLENDALE NISSAN (484 E NORTH AVE., GLENDALE HEIGHTS, IL 60139; (630) 469-6100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11375230 — an unverified report by a vehicle owner.

at 38,000 miles Greenland, NH

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HOOD INADVERTENTLY UNLATCHED AND OPENED, STRIKING THE FRONT WINDSHIELD AND CAUSING A VISIBILITY HAZARD FOR THE DRIVER. DURING THE INCIDENCE, THE DRIVER LOST CONTROL OF THE STEERING AND DROVE OFF THE ROADWAY BEFORE COMING TO A STOP. THE VEHICLE WAS DRIVEN TO PORTSMOUTH NISSAN LOCATED AT 120 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

NHTSA complaint #11366364 — an unverified report by a vehicle owner.

S. Ozone Park, NY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

2017 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO MANUFACTURING DEFECT IN HOOD LATCH. *LD

NHTSA complaint #11361830 — an unverified report by a vehicle owner.

Desoto, TX

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE RECALL LETTER STATED THAT THE REMEDY WOULD BE AVAILABLE IN MID 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11352577 — an unverified report by a vehicle owner.

Temecula, CA

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11348792 — an unverified report by a vehicle owner.

at 72,465 miles SAN Antonio, TX Crash

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH THE HOOD OPENED WITHOUT WARNING. THE CONTACT STATED THAT HE STOPPED IN THE MEDIAN OF THE HIGHWAY TO CLOSE THE HOOD AND AS A RESULT AN UNKNOWN VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT BOTH FRONT AND REAR PASSENGER SIDE DOORS WERE UNABLE TO CLOSED. THERE WAS NO FIRE, AIR BAG DEPLOYMENT, OR POLICE REPORT FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED HIS INSURANCE COMPANY WHERE INFORMED THE DAMAGE WAS NOT COVERED. THE CONTACT MENTIONED THE HOOD WAS UNLATCHED ON SEVERAL OCCASIONS, PREVIOUSLY. THE FAILURE MILEAGE WAS 72,465. INVALID VIN.*DT LN

NHTSA complaint #11341784 — an unverified report by a vehicle owner.

at 72,465 miles SAN Antonio, TX Crash

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH THE HOOD OPENED WITHOUT WARNING. THE CONTACT STATED THAT HE STOPPED IN THE MEDIAN OF THE HIGHWAY TO CLOSE THE HOOD AND AS A RESULT AN UNKNOWN VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT BOTH FRONT AND REAR PASSENGER SIDE DOORS WERE UNABLE TO CLOSED. THERE WAS NO FIRE, AIR BAG DEPLOYMENT, OR POLICE REPORT FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED HIS INSURANCE COMPANY WHERE INFORMED THE DAMAGE WAS NOT COVERED. THE CONTACT MENTIONED THE HOOD WAS UNLATCHED ON SEVERAL OCCASIONS, PREVIOUSLY. THE FAILURE MILEAGE WAS 72,465. INVALID VIN.*DT LN

NHTSA complaint #11341784 — an unverified report by a vehicle owner.

Albany, NY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT STATED SHE NOTICED THE HOOD LATCH WAS CONSTANTLY UNLATCHED. THE CONTACT STATED THE FAILURE RECURRED THREE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ADDITIONALLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11340751 — an unverified report by a vehicle owner.

Other 2017 Nissan Altima problems

← Full 2017 Nissan Altima report