Owners have filed 109 complaints
about the 2012 Nissan Juke with NHTSA between 2012 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 6 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Nissan Juke. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 39
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.3%
1,000 – 9,999 miles
45.3%
10,000 – 24,999 miles
56.7%
25,000 – 49,999 miles
1621.3%
50,000 – 74,999 miles
1824.0%
75,000 – 99,999 miles
1824.0%
100,000 – 149,999 miles
1317.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2012peak 5Oct 2025
Recalls on the 2012 Nissan Juke
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V156000
FUEL SYSTEM, GASOLINE
Nissan North America, Inc. (Nissan) is recalling certain 2011-2012 Nissan Juke vehicles previously remedied under recall 12V-069. During that recall remedy, the fuel pressure sensor may not have been properly tightened, potentially causing the sensor to loosen and leak fuel.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
14V683000
FUEL SYSTEM, GASOLINE
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Risk: A fuel leak in the presence of an ignition source could cause a vehicle fire.
12V328000
SEATS
NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 JUKE VEHICLES MANUFACTURED FROM FEBRUARY 3, 2012, THROUGH MAY 26, 2012. DUE TO AN INCOMPLETE WELD PENETRATION, THE REAR SEAT BACK STRIKER MAY PARTIALLY SEPARATE IN A CRASH.
Risk: IN THE EVENT OF A CRASH, THE REAR SEAT BACK MAY NOT BE SECURED, INCREASING THE RISK OF INJURY TO THE REAR SEAT OCCUPANTS.
12V069000
FUEL SYSTEM, GASOLINE
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.
Risk: FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20181216,417 units in Canada
Fuel System
On certain vehicles, the fuel pressure sensor may not have been tightened properly when the corrective measure of recall 2012-074 was performed. As a result, the fuel pressure sensor may loosen over time, which could cause a fuel leak. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or damage to property. Correction: Dealers will inspect and retighten the fuel pressure sensor as necessary.
Recall 201453910,434 units in Canada
Fuel System
On certain vehicles, the fuel pressure sensor connected to the engine fuel delivery rail may not have been sufficiently tightened during vehicle assembly. Should the pressure sensor loosen, fuel could leak past a gasket used in the connection between the sensor and the rail. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will inspect the pressure sensor and tighten to specification. Note: This is an expansion of recall 2012-074. Vehicles that were repaired under the previous campaign are not affected because that remedy would have corrected the subject condition.
Recall 2012211710 units in Canada
Seats And Restraints
On certain vehicles, the rear seat latch strikers (which secure the seat backrest in the upright position) may have been manufactured incorrectly. As a result, the rear seat back strikers may deform during a frontal vehicle crash, which could increase the risk of injury to a rear seat occupant. Correction: Dealers will replace the rear seat latch strikers with updated versions.
Recall 20120747,394 units in Canada
Fuel System
On certain vehicles, the fuel pressure sensor connected to the engine fuel delivery rail may not have been sufficiently tightened during vehicle assembly. Should the pressure sensor loosen, fuel could leak past a gasket used in the connection between the sensor and rail. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will inspect for fuel leakage from the pressure sensor and the fuel rail. If there are no signs of a fuel leak, the fuel pressure sensor will be tightened to specifications. If a fuel leak is confirmed, the gasket between the sensor and the fuel delivery rail will be replaced, and the sensor will be tightened.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 47,660 milesHouston, TX1 injured
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. THE CONTACT STATED THAT THE SUNROOF SHATTERED WITHOUT IMPACT WHILE DRIVING. THE CONTACT STATED THAT THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD DUE TO THE GLASS FALLING HOWEVER MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT CALLED FRED HAAS NISSAN (24202 TOMBALL PKWY, TOMBALL, TX 77375) AND INFORMED THEM OF THE FAILURE. THE DEALER STATED THAT THEY W0ULD NOT SERVICE THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL AND ALSO WOULD NOT HONOR THE EXTENDED WARRANTY FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 47,660.
NHTSA complaint #11320678 — an unverified report by a vehicle owner.
at 41,112 milesExcelsior, MNCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2012 NISSAN JUKE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, SHE CLIPPED A STOPPED VEHICLE ON THE REAR DRIVE SIDE. AS A RESULT, THE CONTACT'S DAUGHTER'S VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DAUGHTER SUSTAINED MULTIPLE SKULL FRACTURES AND RIGHT SKULL DAMAGE, WHICH REQUIRED SURGERY TO RELEASE PRESSURE ON THE BRAIN. SHE ALSO HAD DIFFICULTY HEARING AND THE LEFT SIDE OF HER FACE WAS PARALYZED. THE INJURIES TO THE OTHER OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,112.
NHTSA complaint #11023013 — an unverified report by a vehicle owner.
at 32,707 milesGrantsville, UTCrash
AIR BAGS
I WAS DRIVING DOWN THE ROAD A LADY WENT THROUGH THE STOP SIGN AND I HIT HER PASSENGER SIDE DOOR GOING ABOUT 20-25 MILES AN HOUR. MY CAR WAS SEEN BY ADJUSTER YESTERDAY AND HE TOTALED IT. IT IS STILL SITTING IN LOT I TOLD HIM I WANTED NISSAN TO COME FIND OUT WHY MY AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10836646 — an unverified report by a vehicle owner.
Houston, TXCrash1 injured
AIR BAGS
MS. ADAS WAS DRIVING HER JUKE IN THE LEFT LANE WHEN A RV IN THE CENTER LANE TO HER RIGHT ATTEMPTED A U-TURN AND CAUSED HER TO STRIKE THE RV. THE VEHICLE WAS TOTALED AND SHE SUSTAINED SERIOUS INJURIES BUT THE AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10744357 — an unverified report by a vehicle owner.
at 13,649 milesManassas, VACrash1 injured
SERVICE BRAKES
SAFETY ISSUE. CAR FAILED TO BRAKE CAUSING COLLISION. CAR WAS STOPPED AT YIELD, PROCEEDED TO MOVE FORWARD IN LINE, AND WHEN TRIED TO STOP BRAKE PEDAL DID NOT RESPOND. PEDAL BOTTOMED OUT WITHOUT RESISTANCE, COMPLETELY SOFT.
NHTSA complaint #10525061 — an unverified report by a vehicle owner.
at 1,000 milesSpring, TX1 injured
ENGINE
WHEN TRAVELING IN THE JUKE ESPECIALLY WITH THE WINDOW DOWN A BIT THERE IS A CONSTANT WAVE OF HEAT COMING UP FROM THE FLOOR AREA BEHIND THE CENTER CONSOLE. THE HEAT IS ENOUGH TO MAKE YOUR LEGS SWEAT. UPON FINDING THE SOURCE I BURNT MY FINGER ON A PIPE THAT IS BEHIND THE CONSOLE WITH NOW INSULATION OR WRAPPING. IT MAKES THE JUKE VERY UNCOMFORTABLE TO DRIVE AS IT'S ALWAYS HOT. I ALSO FEEL THERE SHOULD NOT BE EXPOSED PARTS THAT CAN BURN. DEALER SAID THEY CONTACTED NISSAN BUT IT HAS BEEN 3 WEEKS AND NO RESPONSE FROM DEALER OR NISSAN.
NHTSA complaint #10470406 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 75,000 milesMonroe, CT
ENGINE
The contact owns a 2012 Nissan Juke. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and decelerated to approximately 5 MPH. The accelerator pedal was depressed, but the vehicle failed to respond as needed. There was no warning light illuminated. The contact stated that the failure was intermittent but recurred at various speeds. The vehicle was towed to two different independent mechanics who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.
NHTSA complaint #11695304 — an unverified report by a vehicle owner.
at 106,000 milesFairbanks, AK
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Nissan Juke. The contact stated that while attempting the start the vehicle, the vehicle failed to respond as intended twice, and then the vehicle turned off independently after the third attempt. An independent mechanic was contacted. The vehicle was taken to the dealer, but was not diagnosed. The vehicle was then taken to an independent mechanic, where it was diagnosed with fuel pressure sensor failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 106,000.
NHTSA complaint #11679099 — an unverified report by a vehicle owner.
Vanceboro, NC
ENGINE
It jump time I see that they had issue before I brought it that they replace timming chain before seem that the chain stretched cause it to lose oil flooding out on chain cause it to Jump time this is how much they said it would cost me
NHTSA complaint #11671542 — an unverified report by a vehicle owner.
Arlington, TX
AIR BAGS
SRS AIRBAG LIGHT FLASHES CONTINUOUSLY. STARTED ABOUT 3 MONTHS AGO (MARCH 2024) TOOK CAR TO REPAIR SHOP, STATED OCS CONTROL UNIT AND PASSENGER OCCUPANT SENSORS NEED TO BE REPLACED. TOOK TO A NISSAN DEALER FOR 2ND OPINION. STATED TODAY THEY WILL REPLACE OCS CONTROL UNIT & PASSENGER OCCUPANT SENSORS. IS THIS SOMETHING THAT COULD BE COVERED BY A RECALL EVENT?
NHTSA complaint #11593387 — an unverified report by a vehicle owner.
Seattle, WA
POWER TRAIN
Timing chain needs replacement however the timing chain was already replaced in 2014 under Nissan recall NTB14-030c campaign P4213. This car has 54,000 miles on it and has been serviced at Nissan dealerships according to the Nissan service schedule. There is no reason for this part to need replacing again after so few miles unless the Nissan part was bad, there is an underlying manufacturing issue with the vehicle or the recall replacement was done incorrectly. Nissan Consumer Affairs refuses to assist because the car is out of warranty.
NHTSA complaint #11558555 — an unverified report by a vehicle owner.
Seattle, WA
UNKNOWN OR OTHER
I have a 2012 Nissan Juke and every one of the door lock actuators has had to be replaced. The problems started early on, but the door locks intermittently fail when using the key fob or external door button. Using the internal door lock button is more likely to work even when the key fob and external button fail. Because the failures are intermittent, it is hard to get this diagnosed and replaced at the dealerships. I have had to take the car to the dealership many times, pay a $200 diagnostic fee and then sometimes they replace the door actuator and sometimes do not. Over the past 4 years I have replaced 3 of 4 door actuators and will be replacing the 4th door actuator now. I contacted Nissan Consumer Affairs regarding the issue, as it is a known issue, but they refused to assist because the car is no longer under warranty.
NHTSA complaint #11558564 — an unverified report by a vehicle owner.
Fort Worth, TX
FUEL/PROPULSION SYSTEM
The car smelling of burning and is not safe to drive.
NHTSA complaint #11558081 — an unverified report by a vehicle owner.
Liberty Township, OH
STEERING
Sept 2022 i bought my 2012 Nissan Juke from Jeff Wyler’s Nissan King AutoMall. April 23 the left, lower ball joint/axle (drivers side) broke. Needed fixed. Almost $2,000. I specifically asked them to check right sided ball joint/axle. Oh it’s fine. We checked it out and it’s all good. Less than 3 months later-the right sided axle and ball joint broke. It only took over 6 weeks and 3 different places (discount tires, tire discounters and Jeff Wyler’s dealership) to figure out what was wrong with my vehicle at this time. This time it cost me more (but since jeff wylers mechanics fix things and then jack up the price by $800) it actually cost me $1550 to fix it this time.I could have died. On both occasions and now it feels like the backend of my juke is shaking apart. I’m scared to death to drive my vehicle and I’ve told Jeff Wyler I think they sold me an unsafe vehicle and I am now terrified to drive it. But it’s the only car we have in our family and I can’t afford to buy another one. You have no idea as to how terrified I am to drive my car now; especially with that rear end shaking. omg! I’ve never owned a Nissan before and this is my last I have also asked Jeff Wyler’s dealership-wouldn’t this have been caught on their inspection of selling a used car? Wouldn’t the mechanic in April seen signs/symptoms of stress on the right sided ball joint when they looked at it when they fixed the left side? How do things like this get missed? & put MY LIFE IN DANGER as well as every other person on the roads while I drove with broken axles and ball joints? How can they sell vehicles that are not safe? omg! You cannot comprehend the terrified feeling along with anxiety/nausea and just pure terror of driving a vehicle that shakes still and where I’ve had to fix 2 separate massive breakages in the driveway mechanics or frame (idk. The 2nd time it happened; I thought its a bad tire). I am now more religious and spiritual because of this. I now pray several times daily
NHTSA complaint #11546294 — an unverified report by a vehicle owner.
Liberty Township, OH
UNKNOWN OR OTHER
Sept 2022 i bought my 2012 Nissan Juke from Jeff Wyler’s Nissan King AutoMall. April 23 the left, lower ball joint/axle (drivers side) broke. Needed fixed. Almost $2,000. I specifically asked them to check right sided ball joint/axle. Oh it’s fine. We checked it out and it’s all good. Less than 3 months later-the right sided axle and ball joint broke. It only took over 6 weeks and 3 different places (discount tires, tire discounters and Jeff Wyler’s dealership) to figure out what was wrong with my vehicle at this time. This time it cost me more (but since jeff wylers mechanics fix things and then jack up the price by $800) it actually cost me $1550 to fix it this time.I could have died. On both occasions and now it feels like the backend of my juke is shaking apart. I’m scared to death to drive my vehicle and I’ve told Jeff Wyler I think they sold me an unsafe vehicle and I am now terrified to drive it. But it’s the only car we have in our family and I can’t afford to buy another one. You have no idea as to how terrified I am to drive my car now; especially with that rear end shaking. omg! I’ve never owned a Nissan before and this is my last I have also asked Jeff Wyler’s dealership-wouldn’t this have been caught on their inspection of selling a used car? Wouldn’t the mechanic in April seen signs/symptoms of stress on the right sided ball joint when they looked at it when they fixed the left side? How do things like this get missed? & put MY LIFE IN DANGER as well as every other person on the roads while I drove with broken axles and ball joints? How can they sell vehicles that are not safe? omg! You cannot comprehend the terrified feeling along with anxiety/nausea and just pure terror of driving a vehicle that shakes still and where I’ve had to fix 2 separate massive breakages in the driveway mechanics or frame (idk. The 2nd time it happened; I thought its a bad tire). I am now more religious and spiritual because of this. I now pray several times daily
NHTSA complaint #11546294 — an unverified report by a vehicle owner.
Liberty Township, OH
SUSPENSION
Sept 2022 i bought my 2012 Nissan Juke from Jeff Wyler’s Nissan King AutoMall. April 23 the left, lower ball joint/axle (drivers side) broke. Needed fixed. Almost $2,000. I specifically asked them to check right sided ball joint/axle. Oh it’s fine. We checked it out and it’s all good. Less than 3 months later-the right sided axle and ball joint broke. It only took over 6 weeks and 3 different places (discount tires, tire discounters and Jeff Wyler’s dealership) to figure out what was wrong with my vehicle at this time. This time it cost me more (but since jeff wylers mechanics fix things and then jack up the price by $800) it actually cost me $1550 to fix it this time.I could have died. On both occasions and now it feels like the backend of my juke is shaking apart. I’m scared to death to drive my vehicle and I’ve told Jeff Wyler I think they sold me an unsafe vehicle and I am now terrified to drive it. But it’s the only car we have in our family and I can’t afford to buy another one. You have no idea as to how terrified I am to drive my car now; especially with that rear end shaking. omg! I’ve never owned a Nissan before and this is my last I have also asked Jeff Wyler’s dealership-wouldn’t this have been caught on their inspection of selling a used car? Wouldn’t the mechanic in April seen signs/symptoms of stress on the right sided ball joint when they looked at it when they fixed the left side? How do things like this get missed? & put MY LIFE IN DANGER as well as every other person on the roads while I drove with broken axles and ball joints? How can they sell vehicles that are not safe? omg! You cannot comprehend the terrified feeling along with anxiety/nausea and just pure terror of driving a vehicle that shakes still and where I’ve had to fix 2 separate massive breakages in the driveway mechanics or frame (idk. The 2nd time it happened; I thought its a bad tire). I am now more religious and spiritual because of this. I now pray several times daily
NHTSA complaint #11546294 — an unverified report by a vehicle owner.
Paso Robles, CA
UNKNOWN OR OTHER
I purchased this Nissan 2012 from Hyundai Santa Maria. It has had a problem starting consistently. There are recorded records all over the net. Simply google Nissan Juke Push Button won't start. I have already spent some money trying to figure out the issue. People have been stranded in my car Calling triple A. It drains the batteries which are $250 each. Nissan indicates that the remote keyless entry that stalls in the accesory mode. It has been 10 yrs an people are having to dump their cars. Mine I pay $224 a month an 11k loan for it to sit in my driveway. It is a danger as if the car cannot be started in a hazardous situation then someone will die. The contact stated that Nissan has not offered any assistance so far. The contact was informed by Nissan that their vehicle does not apply to the recall and recommended that they pay for diagnostic testing.
NHTSA complaint #11542425 — an unverified report by a vehicle owner.
Paso Robles, CA
ELECTRICAL SYSTEM
I purchased this Nissan 2012 from Hyundai Santa Maria. It has had a problem starting consistently. There are recorded records all over the net. Simply google Nissan Juke Push Button won't start. I have already spent some money trying to figure out the issue. People have been stranded in my car Calling triple A. It drains the batteries which are $250 each. Nissan indicates that the remote keyless entry that stalls in the accesory mode. It has been 10 yrs an people are having to dump their cars. Mine I pay $224 a month an 11k loan for it to sit in my driveway. It is a danger as if the car cannot be started in a hazardous situation then someone will die. The contact stated that Nissan has not offered any assistance so far. The contact was informed by Nissan that their vehicle does not apply to the recall and recommended that they pay for diagnostic testing.
NHTSA complaint #11542425 — an unverified report by a vehicle owner.
Arlington, TX
ENGINE
Belt in the engine snapped made the car overheat leak oil and radiator fluid. Mechanic said there was a recal for this issue.
NHTSA complaint #11532467 — an unverified report by a vehicle owner.
N Prince George, VA
ENGINE
The timing chain exploded as noted in the service bulletin: https://static.nhtsa.gov/odi/tsbs/2015/SB-10055923-4231.pdf Nissan is claiming that this model/VIN is not covered under this bulletin when it clearly is.
NHTSA complaint #11515740 — an unverified report by a vehicle owner.
Louisville, KY
POWER TRAIN:AUTOMATIC TRANSMISSION
2012 NISSAN JUKE. CONSUMER WRITES IN REGARD TO LOSS OF MOTIVE POWER WHILE DRIVING. THE CONSUMER IS REQUESTING NISSAN TO REVIEW THE CASE AND BE REIMBURSED OR COMPENSATED FOR THE DAMAGES OF THE VEHICLE.
NHTSA complaint #11490729 — an unverified report by a vehicle owner.
Louisville, KY
ENGINE
2012 NISSAN JUKE. CONSUMER WRITES IN REGARD TO LOSS OF MOTIVE POWER WHILE DRIVING. THE CONSUMER IS REQUESTING NISSAN TO REVIEW THE CASE AND BE REIMBURSED OR COMPENSATED FOR THE DAMAGES OF THE VEHICLE.
NHTSA complaint #11490729 — an unverified report by a vehicle owner.
at 82,000 milesHacienda Heights, CA
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Nissan Juke. The contact stated that the vehicle was leaking fuel. There was an abnormal odor of fuel detected. The vehicle was taken to the local dealer where it was diagnosed that the sensor needed to be tightened and the fuel pressure sensor needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to an independent mechanic who informed him that the fuel pressure sensor needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 82,000.
NHTSA complaint #11471851 — an unverified report by a vehicle owner.
Hacienda Heights, CA
ENGINE
Recently a strong gas smell in cabin after starting engine for the third time. After noticing the smell of gasoline a faulty fuel pressure sensor was serviced 12/2/2015. No charge at Puente Hills Nissan. Smell of gasoline again. $782.56 paid to Cerritos Nissan on 1/25/19. Although 2012 Nissan Jukes had a factory recall due to gasoline smell, I was told that my VIN number was not included.
NHTSA complaint #11470111 — an unverified report by a vehicle owner.
Hacienda Heights, CA
FUEL/PROPULSION SYSTEM
Recently a strong gas smell in cabin after starting engine for the third time. After noticing the smell of gasoline a faulty fuel pressure sensor was serviced 12/2/2015. No charge at Puente Hills Nissan. Smell of gasoline again. $782.56 paid to Cerritos Nissan on 1/25/19. Although 2012 Nissan Jukes had a factory recall due to gasoline smell, I was told that my VIN number was not included.
NHTSA complaint #11470111 — an unverified report by a vehicle owner.
at 85,000 milesKentwood, LA
AIR BAGS
The contact owns a 2012 Nissan Juke. The contact stated while the vehicle was parked in a parking lot overnight, the next day she noticed the air bag had deployed. The vehicle was towed to an Independent mechanic but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
NHTSA complaint #11463525 — an unverified report by a vehicle owner.
at 146,000 milesRaymond, WA
ENGINE
The contact owns a 2012 Nissan Juke. The contact stated that while driving approximately 60 MPH, a popping noise was heard coming from the front of the vehicle before the vehicle would no longer accelerate and began to decelerate. After stopping to inspect the vehicle, it was discovered that engine oil had leaked from the engine. The vehicle was towed to the local dealer who diagnosed that the timing chain had failed causing damage to the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage 146,000.
NHTSA complaint #11463479 — an unverified report by a vehicle owner.
Stokesdale, NC
UNKNOWN OR OTHER
I’m having problems with 2012 Nissan Juke CVT Transmission. The dash light turned on “SERVICE ENGINE SOON”. Should I take to a Nissan Dealership. Thant you
NHTSA complaint #11463261 — an unverified report by a vehicle owner.
Campbell, CA
ENGINE
Timing Chain: National Consumers reported my vehicle replaced the timing chain in 2018 prior to my ownership. Now it has failed again to the tune of $3K at 88K miles. The Nissan Dealership will only guarantee warranty for 1yr or 12k miles which seems sub par. How can a voluntary recall on the timing chain only be effective up to 2014 when obviously it seems to be a problem with the whole engine design. I will not drop $3k every 3-4 years to replace a part that should last longer than a belt or at the minimum of 120k miles if not the life of the car. I’m asking the National Consumers hotline to open another recall on this lemon. The additional issues are the car not starting, after replacing 2 good batteries within 2 years, an independent mechanic replace a relay between the brake and the ignition and it has worked ever since. Crossing my fingers… Also notable is the rinki-dink hood latch that quivers at high speeds. I often wonder when my hood will fly up into my windshield.
NHTSA complaint #11435788 — an unverified report by a vehicle owner.
at 90,206 milesTustin, CA
POWER TRAIN
WHILE ON THE 405 FREEWAY I SUDDENLY LOST CAR SPEED. I WAS FLOORING THE GAS BUT THE CAR BARELY MOVED. [] SHAKEN UP AND SCARED. [] SUGGESTED I PUT ON THE CAR HAZARD LIGHTS AND PULL OFF TO THE SHOULDER. I SEARCHED THE INTERNET AND FOUND THAT THE NISSAN JUKE TRANSMISSION MUST HAVE BEEN OVERHEATING SO IT SHUT DOWN. [] WAITED ABOUT 30 MINUTES AND WAS ABLE TO START MY NISSAN JUKE AND DROVE TO []'S PLACE. I ALSO CALLED AAA TO MAKE SURE IT WASN'T A PROBLEM. WENT TO TRANSMISSION SERVICE, ERROR CODES WERE READ P0744(TCC FAULT) AND P0826(MANUAL MOD E SWITCH) PRESENT, INTERNAL TRANSMISSION FAILURE. HAD TRANSMISSION REPLACED. CONTACTED NISSAN AND THEY REFUSE TO REIMBURSE THE FEE. "> CASE # [XXX] > > DEAR [], > > THANK YOU FOR ALLOWING US AN OPPORTUNITY TO REVIEW YOUR CONCERNS REGARDING YOUR 2012 NISSAN JUKE. > > AS A COMPANY INTERESTED IN WINNING LIFETIME CUSTOMERS, NISSAN REGRETS ANY INCONVENIENCE YOU MAY HAVE EXPERIENCED, AND WE APPRECIATE YOU TAKING THE TIME TO CONTACT US REGARDING THE SITUATION. > > NISSAN CAREFULLY CONSIDERED YOUR REQUEST AND REVIEWED ALL AVAILABLE FACTS PERTAINING TO YOUR SPECIFIC SITUATION. AFTER THIS THOROUGH REVIEW, NISSAN DETERMINED THAT WE ARE UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPAIR OF THE TRANSMISSION DUE TO THE VEHICLE BEING OUTSIDE OF YOUR POWERTRAIN WARRANTY. > > > > WE REALIZE THIS MAY NOT BE THE ANSWER YOU WERE LOOKING FOR, HOWEVER WE HOPE THAT YOU UNDERSTAND OUR POSITION. IF YOU HAVE ANY FURTHER COMMENTS OR CONCERNS, PLEASE FEEL FREE TO CONTACT US DIRECTLY AT [XXX] AND REFERENCE YOUR CASE #[XXX]. > > THANK YOU AGAIN FOR TAKING THE TIME TO CONTACT US. > > SINCERELY, > NISSAN " INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11394394 — an unverified report by a vehicle owner.
at 89,000 milesBaton Rouge, LA
UNKNOWN OR OTHER
EVERY TWO (2) YEARS ONE OF THE HOSES ON THE AIR CONDITIONING SYSTEM BURSTS DUE TO EXCESSIVE PRESSURE AND SPEWS THE CONTENTS OF THE SYSTEM ALL OVER THE ENGINE COMPARTMENT. WHEN THE HOSE BURST, IT CAUSES THE ENGINE TO STUMBLE AND HESITATE AS WELL AS CAUSING SMOKE TO COME FROM THE ENGINE COMPARTMENT. WE HAVE HAD THE REPAIRS DONE MULTIPLE TIMES AT THE LOCAL NISSAN DEALER
NHTSA complaint #11365432 — an unverified report by a vehicle owner.