2020 Nissan Leaf electrical problems

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that 100 miles of using the ED system, the power reduced message was displayed. The contact stated that the battery became disabled. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired after a week. The manufacturer was contacted, and a case was opened, but no further assistance was provided. The failure mileage was approximately 80,000.

NHTSA complaint #11757377 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a working repair. Nissan failed to disclose that the recall patch could brick a functioning EV. Loaner support was revoked prematurely forcing 850 in out of pocket rental costs. Inadequate buyback offer via Morley Companies was rejected. Factory recall update rendered vehicle useless and unsafe to operate.

NHTSA complaint #11757287 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

See attached document for complaint.

NHTSA complaint #11752391 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

This recall appointment does not take 2 hours to complete. The dealer quoted me 1-2 days with an inability to offer a loaner vehicle. Several Leaf owners have completed the recall appointment and subsequently been left stranded because the car went into an undrivable mode leaving the owner stranded and incurring towing and rental fees for weeks without resolution. Nissan Consumer Affairs has denied to consider a buyback without taking the vehicle in for the recall notice even though the recall notice successfully being applied does not guarantee the car will not stop abruptly after that visit. Without the recall appointment, Nissan has limited my ability to safely fast‑charge, preventing me from using the full functionality of the vehicle. Nissan is conditioning buyback eligibility on my willingness to undergo the recall inspection, even though the recall remedy has repeatedly resulted in battery failure and sudden loss of power for other Leaf owners. This effectively forces me to expose myself to a known safety hazard in order to qualify for a remedy Nissan itself acknowledges may be required. I am being denied both safe vehicle operation and access to the promised buyback unless I accept a repair that may leave me stranded or without a functioning battery. Nissan recognizes the potential risk of the recall remedy by issuing a second notice dated 6/17/2026 that if the vehicle experiences this battery specific condition within 12 months after the date the software reprogram remedy was completed on the vehicle. Nissan will replace the battery or offer to re-purchase the car. Nissan has also recognized that batteries are rare at this time. I thought that a manufacturer must offer a remedy that was deemed Safe and this does not seem like it’s guaranteeing safety.

NHTSA complaint #11748187 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

We have a vehicle with a recall, NHTSA ID: 24V-700, NISSAN ID: R24B2, the dealer is unable to schedule a service appointment and the Nissan Corporate Case Manager no longer responds to communications, of which I have sent many. I currently have no known way of getting this safety recall resolved. I called Nissan Corporate Affairs (6/25) and all they could do was send a message that I called to the case worker Jonnita Amonette.

NHTSA complaint #11746519 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My Nissan Leaf was affected in the NHTSA Recall 24V-700. We took it into the Valley Nissan of Longmont, where we initially purchased the car, on 6/19/2026. The dealership checked it out and told us it was fine, so we took the car home that day. We drove it around on 6/20/2026 and received an urgent EV service warning. The car went into turtle mode while we were driving on the highway. We called the dealer, and they said it was the code that indicated our battery was actually degraded. So, they gave us back a car that was unsafe to drive. They weren't able to look at it again til 6/22/2026, but they refused to provide us with a rental or loaner car for the weekend, despite this being our only car, and the recall specifically having a stop-drive order on affected vehicles. On 6/22/2026, we took the car in again, and they confirmed the battery was actually degraded due to the recall. Again, they refused to get us a rental or loaner car. Since Monday, the car has been sitting at the dealer, and as of 6/25/2026, we still have no information about when we will get the car back, if we can get a battery replacement, or what our options are. They have provided us with no information and no alternative vehicle, despite our car being undriveable. They said we could rent a car but refused to confirm if this would be reimbursed as part of the recall. We called Nissan Customer Affairs, and they have also been unhelpful and not provided any further information on a battery replacement or loaner vehicle. We have been calling multiple times this week to no avail. We want to have the battery fixed, but we have heard from other Leaf owners that this can take many months, and this was our only vehicle. We would not be able to have the battery replaced at no cost to us without a provided loaner vehicle. Since this comes as a result of a stop drive order recall, I think that should be provided from Nissan through direct payment rather than reimbursement.

NHTSA complaint #11746554 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the local dealer stated that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the message "Service EV System - Power Reduced" was displayed. The failure mileage was approximately 43,000.

NHTSA complaint #11745851 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My 2020 Nissan Leaf is affected by recall R24B2 / NHTSA recall 24V-700 involving the high-voltage battery and Level 3 DC fast charging system (CHAdeMO). Nissan and NHTSA instructed owners not to use Level 3 quick charging because the battery may rapidly overheat and potentially create a fire risk. The recall remains incomplete and the remedy is still unavailable. This issue has existed for a prolonged period and materially impacts the vehicle’s usability, charging capability, long-distance travel capability, and safety confidence. The vehicle’s Level 3/DC fast charging capability was effectively removed or severely restricted due to the recall. Nissan dealerships confirmed the recall status and lack of available repair remedy. The issue was documented during service visits and remains unresolved. The battery system and charging system are available for inspection upon request.

NHTSA complaint #11738000 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My electric vehicle is subject to an active battery recall (NHTSA ID: 24V-700) involving excessive lithium deposits within battery cells, which may increase electrical resistance, cause dangerous battery overheating, and create fire risk during Level 3 DC fast charging. Due to this defect, Nissan has instructed owners not to use Level 3 quick charging (CHAdeMO), removing a core function of the vehicle and rendering it effectively unusable for normal EV operation, reliable long-distance travel, relocation, and essential transportation. Nissan’s guidance assumes owners can rely on Level 2 charging, which for my vehicle requires approximately 7–8 hours for a full charge under ideal conditions. Because I do not have residential Level 2 access, the loss of Level 3 charging renders the vehicle functionally unusable for my living situation. This defect severely compromises both my safety and mobility by forcing me into an impossible choice: either risk using the charging method associated with battery overheating and potential fire, or lose access to essential transportation. The defect also forces prolonged public Level 2 charging sessions simply to maintain vehicle operation, creating significant daily hardship. Without safe fast charging capability, the vehicle cannot reasonably support long-distance travel or interstate relocation, leaving me effectively unable to move out of state without major financial and logistical burden. I have pursued resolution directly with Nissan and through BBB Auto Line. Nissan acknowledged the recall but declined buyback or meaningful relief, instead advising continued waiting for a future remedy. After approximately two years without timely corrective action, the vehicle remains subject to serious safety restrictions, diminished value, loss of core functionality, and ongoing consumer harm.

NHTSA complaint #11737653 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA complaint #11737657 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The vehicle is affected by an unrepaired safety recall involving the high-voltage battery during Level 3 quick charging. The recall states that affected vehicles may develop excessive lithium deposits in battery cells, increasing electrical resistance and potentially causing rapid battery heating while Level 3 quick charging. The recall also states that if quick charging continues, a battery fire may occur, increasing the risk of injury. The recall status remains incomplete with the remedy not yet available. Owners are instructed not to use Level 3 quick charging through the CHAdeMO connector until the remedy is completed. This removes the vehicle’s fast-charging capability and leaves the vehicle subject to an unresolved battery safety recall. The vehicle is available for inspection upon request. The issue is confirmed by the active NHTSA recall record and manufacturer recall number R24B2 / NHTSA recall number 24V-700.

NHTSA complaint #11737683 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11734821 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

When my battery range falls below ~125 miles, I have extreme range fluctuations especially at freeway speeds with any hills. Because I drive over a mountain range to commute to work, I can't safely drive the car. This is a known issue related to the recall from 2024 that has not been fixed. When I first encountered the issue in December 2025, I did not know about the recall. I took it to the Nissan dealer (Stevens Creek Nissan) and they did not tell me that there was a recall on the battery and that I shouldn't fast charge. At the time, I was fast charging to get the range safely above 120 miles so that I could make it home without complete battery failure.

NHTSA complaint #11732605 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I have been waiting since September 2024 to use my level 3 charger port again. I can't safely use it without a risk of fire severely limiting the cars use and range. On top of this my main battery was tested at the Nissan Dealer November 2025 and needs replaced under warranty. It will rapidly lose charge when on the highway potentially leaving me stranded on the side of a busy road. I only have about 30% usable battery and cant Level 3 charge without risk of fire. I have been waiting almost 2 years now and feel Nissan has exceeded a reasonable amount of time for both repairs. This is my only car and I cant continue driving it like this. I was informed of the charging issue by recall notice and started seeing the battery issue Summer 2025. If they ever do fix this, I'm going to have a hard time trusting driving it on the highway. Nissan still can't give me an ETA for the replacement battery. I've been waiting 6 months and counting now.

NHTSA complaint #11730089 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11729011 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11728010 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received a phone call advising to take the vehicle to the dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The vehicle was taken to the dealer, where a first-phase software update was performed as an interim repair, and the contact was advised to use quick charging after driving the vehicle for a limited amount of time. The contact followed the dealer's instructions and returned to the dealer, and was provided a gift card. The contact used the Level 3 quick charging after the repair. The contact later received a message not to use the Level 3 quick charging feature. The contact was confused and contacted the manufacturer, who was unable to confirm whether the interim recall repair was performed. Upon contacting the NHTSA Hotline, the contact was informed that the VIN was still under recall and that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA complaint #11728093 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was issued a recall notice (24V-700 R24B2) over 18 months ago that the CHAdeMO charger could cause a fire. There was no immediate fix. As of today, I got another notice saying that no fix is available yet; they are working on it. This is ridiculous and it has limited the use of my car and has affected the resale value.

NHTSA complaint #11728104 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Nissan has failed to provide a repair in a reasonable timeframe for recall 24V-700. It was issues in September 2024, with a remedy expected by Nov 2024 per Nissan. As of March 2026, no remedy is available. The recall instructs to not use level 3 charging indefinitely, which substantially impairs the vehicles functionality. Nissan is attempting to buyback the vehicle under Kansas lemon law rather than fix the defect, and the offer is inadequate per Kansas Lemon Law.

NHTSA complaint #11727493 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

This vehicle is subject to Safety Recall 24V-700 (Manufacturer Recall R24B2) due to a defect in the lithium-ion battery that can cause a fire during Level 3 DC Fast Charging. Since the initial notice, I have received four separate recall communications from the manufacturer, yet as of March 2026, no permanent remedy has been provided. The manufacturer’s only "interim" solution is an instruction to refrain from using the Level 3 DC Fast Charging (CHAdeMO) feature. This has effectively disabled a primary advertised function of the vehicle and creates a substantial safety risk should the port be used. This defect has rendered the vehicle unsellable on the secondary market and significantly impairs its daily utility, as I am unable to use charging infrastructure at my place of employment. The manufacturer continues to delay the final remedy with "coming soon" notifications, leaving me with an unsafe and substantially devalued asset for over a year.

NHTSA complaint #11727145 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Probably related to vehicle battery recall (that Nissan doesn't have a solution for yet), but when the battery gets beneath 30% it drops suddenly to 0%. I lost propulsion on the highway and it was dangerous. Going at a much lower speed than traffic it was difficult to work my way over to the right emergency lane. Even though my battery had recovered back to 25% after I stopped, the accelerator pedal would not move the car.

NHTSA complaint #11725024 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

recall incomplete safety issue since 2024- level 3 rapid charging not available to use due to possibility of combustion

NHTSA complaint #11723687 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part was not yet available for the recall repair. The contact had received the notification 18-months ago; however, parts were still unavailable. The dealer was contacted every six months, and the contact was informed that the part was still unavailable. The manufacturer was contacted; however, the contact was informed that the part was unavailable. The contact had not experienced a failure.

NHTSA complaint #11723288 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall had been open for 18-months, which was unacceptable. The contact stated that due to the unrepaired recall, the vehicle could not be charged using the quick charge, which was an inconvenience. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that the remedy was not yet available. The contact had not experienced a failure.

NHTSA complaint #11723001 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.

NHTSA complaint #11720778 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11720503 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Nissan issued a recall more than a year ago regarding the safety issue with the Lithium-ion Battery. It has not provided an acceptable solution as of yet. The defect is limiting the ability to use the vehicle as intended and it is a fire risk.

NHTSA complaint #11718911 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The vehicle is subject to an open safety recall related to the high-voltage battery. According to the recall notice, owners are instructed not to use Level 3 DC fast charging due to the risk of rapid battery heating and potential fire. At this time, there is no remedy available, and no estimated timeline has been provided. Because of this, the dealer is unable to perform any repair. The charging restriction significantly limits normal vehicle use, especially for longer trips that rely on DC fast charging. This condition creates an ongoing safety concern, as the vehicle contains a known battery-related defect with no available corrective action. The issue has been acknowledged by the manufacturer through an official safety recall, but the lack of a remedy leaves the risk unresolved.

NHTSA complaint #11718365 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

To Whom It May Concern, I am submitting a complaint regarding an unresolved safety recall affecting my vehicle: Vehicle: 2020 Nissan Leaf My vehicle is subject to an active safety recall related to the lithium-ion battery and DC fast-charging (Level 3 / CHAdeMO) capability. Nissan has advised owners not to use fast charging due to a risk of battery overheating and potential fire. Despite the recall being open for an extended period, Nissan has not provided a completed remedy for my vehicle. My local Nissan dealer has informed me that no repair or software update is currently available, and Nissan has not provided a definitive timeline for resolution. As a result: • A core advertised feature of the vehicle (DC fast charging) is unusable • The vehicle’s utility and value are significantly impaired • The recall remains open with no practical path to completion I am concerned that Nissan’s prolonged inability to remedy this safety defect leaves owners with an unsafe or materially compromised vehicle for an unreasonable length of time. I respectfully request that NHTSA review Nissan’s handling of this recall and take appropriate action to ensure a timely and effective remedy for affected owners. Thank you for your attention

NHTSA complaint #11714888 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The high-voltage battery on my 2020 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

NHTSA complaint #11715166 — an unverified report by a vehicle owner.