15 of the 850 complaints about the 2004 Nissan Murano are about the suspension — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 113,000 miles.
15
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
SUSPENSION
Rear subframe where it connects to shock mounts is completely rusted through at both sides of the car. Causes the tops of the wheels to bow in and is undrivable
NHTSA complaint #11607734 — an unverified report by a vehicle owner.
SUSPENSION
The rear k frame rusted out ,all of a sudden the vehicle started swaying out of control on gravel or wet roads, no rust on the vehicle except the rear k frame, I parked the vehicle because it's unsafe to drive , I understand that this is a problem that effects more than just mine and I hope it's recalled or something is done about it, thank you for looking into it
NHTSA complaint #11495875 — an unverified report by a vehicle owner.
SUSPENSION
MY VEHICLE HAS BEEN NAMED IN 4 RECALLS BUT MY VIN NUMBER ISN'T INCLUDED IN ANY OF THEM WHEN I TAKE IT INTO THE NISSAN DEALERSHIP EVEN THOUGH EVERY RECALL THAT HAS BEEN REPORTED IS WHAT HAS BEEN EITHER A RECURRING ISSUE WITH MY VEHICLE OR SOMETHING THAT HAS BEEN STARTING TO SHOW SOME SYMPTOMS.
NHTSA complaint #11412769 — an unverified report by a vehicle owner.
SUSPENSION
THE REAR CHASSIS SEVERELY RUSTED THROUGH CAUSING THE REAR LOWER CONTROL ARM TO BREAK OFF CAUSING THE WHEEL TO SEVERELY SIT AT AN OFF-ANGLE. RENDERING THE CAR INOPERABLE AND CANNOT BE DRIVEN FOR FEAR OF TIRES FLYING OFF. PURCHASED AT $6000 W/84,000 MILE CAR NOW HAS ONLY 113,000 MILES.THE CAR BODY AND THE INTERIOR IS IN EXCELLENT CONDITION. SON RARELY USED THE CAR WHILE AT COLLEGE AS HE LIVED ON CAMPUS. NOW HE HAS NO CAR AS THE CAR IS DANGEROUS AND INOPERABLE. SEEN A LARGE NUMBER OF RUSTED COMPLAINTS ONLINE REGARDING NISSAN AND IT NEEDS TO BE RECALLED AND FIXED. HE HAD THE CAR ONLY 3 YRS.
NHTSA complaint #11377148 — an unverified report by a vehicle owner.
SUSPENSION
MY 2004 NISSAN MURANO JERKS TO THE LEFT SIDE AS YOU GIVE IT GAS AND DRIVING. IT JUST JERKS ON IT'S OWN AND HEADS IN THE DIRECTION OF ANYTHING OR OBJECT THAT'S ON THE PASSENGER SIDE. I HAD A BROKEN MOTOR MOUNT AND TOLD THAT WAS ALL IT WAS AND BY REPLACING IT THAT IT WOULD STOP DOING THE JERKING. I CHANGED THE MOTOR MOUNT, WHICH NEEDED REPLACED ANYWAY, BUT IT DIDN'T CORRECT THE PROBLEM. THIS IS VERY DANGEROUS AS IT CAN PUT YOU INTO ANOTHER CAR, DITCH, TREE, ETC.. I'VE SENT THIS PROBLEM IN BEFORE AND I'VE HAD NO RESPONSE. THIS ISSUE NEEDS TO BE ADDRESSED!!! I HAVE 2 SMALL CHILDREN IN MY CAR ALOT OF THE TIME AND IT'S TOO DANGEROUS TO EVEN PUT THEIR LIVES, MY LIFE, AND OTHER CARS IN THE WAY OF THIS HAZARD. I COULD KILL MULTIPLE INNOCENT PEOPLE BY DRIVING MY CAR. I PURCHASED THIS CAR USED ABOUT A YEAR AGO AND THE PROBLEM HAS ONLY GOTTEN WORSE. I'VE CHECKED FOR RECALLS AND THERE'S NOT A RECALL FOR THIS PREVIOUS CAUSE. IT DOES IT ALL THE TIME ON ANY ROAD. CAN YOU PLEASE LOOK INTO THIS SITUATION FOR ME? IT HAS DONE THIS SINCE I PURCHASED THE CAR
NHTSA complaint #11338251 — an unverified report by a vehicle owner.
SUSPENSION
MY WIFE WAS LEAVING THE HOUSE I WAS IN THE DRIVEWAY WHEN SHE LEFT . I NOTICED THE RIGHT REAR TIRE WAS TOE OUT THOUGHT IT WAS JUST ME . WHEN SHE RETURNED IT WAS TOE OUT ON RIGHT SIDE AND TOE IN ON LEFT SIDE. PULLED RIGHT REAR TIRE OFF UPON FURTHER EXAMINATION FOUND THE SUB FRAME TO BE ROTTED THRU AT THE LATTERAL ARMS. I HAD TO CLEAN AREA AS BEST AS POSSIBLE TO WELD A SMALL STEEL PLATE TO IT SO MY WIFE COULD STILL GO TO WORK ,GOOD THING WE A FEW MILES AWAY SO SHE DROVE ON CITY STREETS TO STAY OFF HIGHWAY DUE TO SPEEDS.NOW THE CAR SITS IN THE BACK YARD,REMOVED PLATES CAR IS USELESS FOR SCRAP AND TO MUCH TO PAY FOR REPAIRS.WAITING TO SEE IF NISSAN IS GOING TO MAKE RIGHT WITH THIS ISSUE, TO ISSUE A RECALL. THAT WAY AFTER THE RECALL I CAN RE-REGISTER THE VEHICLE.
NHTSA complaint #11329912 — an unverified report by a vehicle owner.
SUSPENSION
THE REAR CRADLE IS RUSTING THAT WILL LIKELY RESULT IN A SIGNIFICANT EXPENSE TO REPLACE. THIS NISSAN MURANO HAS LESS THAN 140,000 MILES AND THE REST OF IT IS IN GOOD CONDITION. THIS IS UNSATISFACTORY!
NHTSA complaint #11222955 — an unverified report by a vehicle owner.
SUSPENSION
I CONTACTED NISSAN ON 12/20/17 AFTER I DROVE MY 2004 NISSAN MURANO (PURCHASED 8/18) AND I HEARD A LOUD CLUNK AS MY SON AND I WERE ON A COLLEGE TOUR. I DROVE THE CAR TO MY MECHANIC AND WHEN I SHOWED HIM THE PROBLEM, HE WONDERED HOW I WAS ABLE TO DRIVE THE CAR WHEN THE BACK WHEELS WERE "TOED" INWARD. HE PUT IT ON THE LIFT AND TOLD ME THAT THE SUB FRAME WAS DISINTEGRATED. THE CAR ONLY HAS 124,000 MILES ON IT. I CONTACTED NISSAN AND THEY HAD ME TAKE THE CAR TO A NISSAN DEALERSHIP TO HAVE THEM DIAGNOSE IT. IT WAS AS MY MECHANIC HAD SAID, THE REAR SUB FRAME WAS COMPLETELY DISINTEGRATED BY RUST, UN-DRIVABLE. THE FRONT SUB FRAME IS TOTALLY FINE, NO RUST. I HAVE DONE SOME RESEARCH ON MY OWN AND FROM ONE WEBSITE I HAVE FOUND APPROXIMATELY 10 OTHERS THAT HAVE HAD THE SAME THING HAPPEN TO THEIR CARS; SOME THE SAME YEAR AND SAME MILEAGE. I DO NOT THINK THIS IS A STRANGE COINCIDENCE. I FEEL THAT THERE IS SOMETHING WRONG BEYOND "NORMAL WEAR AND TEAR". NISSAN REFUSES TO ADMIT THAT THERE IS A BIGGER PROBLEM AND THE EXTREMELY HAZARDOUS SITUATION THAT IS HAPPENING. IF THE SUB FRAME WOULD HAVE COLLAPSED WHILE I WAS DRIVING ON THE INTERSTATE MY SON, MYSELF AND GOD ONLY KNOWS WHO ELSE ON THE ROAD THAT WOULD HAVE BEEN INJURED BY CAR PARTS FLYING ALL OVER THE ROAD. I DO NOT HAVE PICTURES OF THE CAR BUT THE MECHANIC KNOWS AND IT HAS TAKEN HIM A MONTH TO FIX MY CAR (STILL DON'T HAVE IT BACK) AND A 3500.00 PRICE TAG ON THE REPAIRS.
NHTSA complaint #11064938 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 25-30 MPH IN INCLEMENT WEATHER, THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT STATED THAT THE UPPER CONTROL ARM SUBFRAME WAS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,292.
NHTSA complaint #10980916 — an unverified report by a vehicle owner.
SUSPENSION
COIL SPRING ON RIGHT FRONT STRUT SPLIT AND DUG INTO TIRE CAUSING THE TIRE TO BLOW-OUT WHILE DRIVING.
NHTSA complaint #10948817 — an unverified report by a vehicle owner.
SUSPENSION
THE DATE ON THIS FORM COULD HAVE BEEN THE FIRST DATE NOT REALLY SURE, THE MOST RECENT WAS ONE OF THE FRIGHTENING TIMES THE VEHICLE STOPPED RIGHT IN THE MIDDLE OF THE STREET ABOUT (4) FOUR TIMES. THIS WAS TRAUMATIZING WE COULD HAVE BEEN HIT BY SEVERAL VEHICLES. THE VEHICLE STARTED JERKING THEN ALL OF A SUDDEN STOPPED RIGHT IN THE MIDDLE OF THE STREET. ONE TIME REPORTED TO NHTSA, WE WERE IN THE VEHICLE DRIVING ALONG AND ALL OF A SUDDEN WITHOUT A WARNING THE VEHICLE STOPPED. NO JERKING , NO WARNING LIGHT, NOTHING. THE VEHICLE SHUT OFF WE WERE IN DANGER AND MY GRAND DAUGHTER WAS IN THE VEHICLE WITH US SHE WAS VERY SCARED THIS WAS TRAUMATIZING FOR US ALL. IF THIS IS NOT ALL ALREADY THIS SHOULD BE ON THE RECALL LIST. IF THIS IS NOT SOMETHING THAT CAN BE REPAIRED, OR REPLACED. AT THE COST AND EXPENSE OF THE MAKER OR NHTSA I FEEL MY VEHICLE SHOULD BE REPLACED.
NHTSA complaint #10730501 — an unverified report by a vehicle owner.
SUSPENSION
THE REAR SUB FRAME BROKE IN TWO PIECES, WHILE MAKING A RIGHT-HAND TURN, CAUSING LOSS OF CONTROL OF THE VEHICLE.
NHTSA complaint #10712705 — an unverified report by a vehicle owner.
SUSPENSION
I BOUGHT THE 2004 MURANO IN DECEMBER OF 2013. FROM DAY ONE PROBLEMS WITH SHAKING WHILE DRIVING. IT HAS BEEN IN THE SHOP 12 TIMES SINCE THEN. IT HAD TRANSMISSION FAILURE TWICE NOW. FIRST TIME THEY FOUND METAL DEBRIS IN THERE. THE SECOND TIME WAS JUST OVER THE WARRANTY FROM FIRST TIME BY A FEW HUNDRED MILES! RIGHT AFTER THAT THE RIGHT BACK BRAKE CALIPER WAS BINDING SO THAT WAS REPLACED. SO FAR THEY HAVE PUT ON NEW TIRES, A FEW WEEKS AFTER THAT THEY BALANCED THEM THINKING THAT WAS THE PROBLEM. HAD TO REPLACE AXLE SHAFT CARRIER BEARING, I SHOULD HAVE GOTTEN RID OF IT AFTER THE FIRST TRANSMISSION FAILURE!!!
NHTSA complaint #10676137 — an unverified report by a vehicle owner.
SUSPENSION
AT 90,000MI NEEDED MOTOR MOUNTS, CONTROL ARMS, AND FRONT END IS STILL NOTHING TO WRITE HOME ABOUT. IT WON'T TAKE GAS AND IT BUCKS.
NHTSA complaint #10573209 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
2004 NISSAN MURANO- REPLACED LEFT FRONT WHEEL BEARING HUB ASSEMBLY AT 64,000 MILES I FEEL THAT IS PREMATURE!! ALSO HAVING PROBLEMS WITH SEAT MOVING/ROCKING!! SCARY!!!
NHTSA complaint #10312188 — an unverified report by a vehicle owner.