133 of the
850 complaints about the 2004 Nissan Murano are about the
glass, mirrors and wipers — 16% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
60,000 miles.
B
133
Complaints
1
Crashes
0
Fires
0
Injuries
Exactly what failed
Visibility
12291.7%
Visibility/Wiper
96.8%
Windshield Wiper/Washer
10.8%
Heater Core
10.8%
Windows, Mirrors & Wipers across every Nissan Murano year
THE DRIVERS SIDE SUN VISOR IS DEFECTIVE. EVERY TIME I GO OVER A BUMP IT FALLS DOWN INTO MY FIELD OF VIEW. WHEN I PUT THE VISOR DOWN TO BLOCK THE SUN FROM BEING IN MY EYES IT FALLS TO A STRAIGHT DOWN POSITION AND BLOCKS MY VIEW. THERE IS NO POSITION THAT WORKS ON THIS VISOR NOW. ITS EITHER BEING HELD UP BY ONE HAND AS I DRIVE DOWN THE ROAD OR ITS STRAIGHT DOWN IN MY VIEW. THESE NEED TO BE RECALLED AND REPLACED FOR A NEW MODEL. I JUST PURCHASED A NEW VISOR FOR MY 2004 MURANO AND IT WAS $200 THAT I SHOULD NOT HAVE HAD TO SPEND. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE. I WILL BE SURE NOT TO PURCHASE ANOTHER NISSAN AS I DONT FEEL THEY CARE TO MUCH FOR THE SAFETY OF THEIR CONSUMERS.
NHTSA complaint #10794939 — an unverified report by a vehicle owner.
at 45,000 milesSAN Francisco, CA
VISIBILITY/WIPER
THE SUN VISOR DOESN'T STAY UP AND FALLS DOWN, BLOCKING MY VISION (AN OBVIOUS DANGER). THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE 2004 MURANO YET NISSAN WILL NOT COVER A FIX.
NHTSA complaint #10746208 — an unverified report by a vehicle owner.
at 171,000 milesAntrim, NH
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING ABRUPTLY DURING HEAVY RAIN. THIS WAS NOT CAUSED BY ICE OR SNOW BUT BECAUSE OF MECHANICAL FAILURE. LACK OF FUNCTIONING WINDSHIELD WIPERS ALMOST CAUSED A HEAD-ON COLLISION WHICH LIKELY WOULD HAVE CAUSED MULTIPLE DEATHS AND/OR SERIOUS INJURIES.
NHTSA complaint #10663392 — an unverified report by a vehicle owner.
at 70,000 milesRomeoville, IL
VISIBILITY/WIPER
SUN VISORS SLIP DOWN WITHOUT WARNING BLOCKING VISION.
NHTSA complaint #10637854 — an unverified report by a vehicle owner.
Fairfax, VA
VISIBILITY/WIPER
THE DRIVER SIDE VISOR RANDOMLY FALLS DOWN OBSTRUCTING MY VIEW WHICH CAN CAUSE A SERIOUS ACCIDENT.
NHTSA complaint #10610726 — an unverified report by a vehicle owner.
Westminster, CA
VISIBILITY/WIPER
THE SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY IN THE UPWARD OR "NOT IN USE" POSITION. WHILE DRIVING IT WILL FALL DOWN BLOCKING MY VISION WHILE DRIVING.. DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM. I PURCHASED A NEW VISOR AND HAD IT INSTALLED AT A RIDICULOUS COST OF OVER $200. THEY SAID THAT I COULD BUY A NEW ONE OR JUST USE VELCORO TO HOLD IT UP. THE DRIVER'S SIDE VISOR WILL STILL FALL DOWN AT RANDOM TIMES BLOCKING MY VISION AND AT TIMES AT VERY CRUCIAL MOMENTS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND A DEFECT PRODUCT INSTALLED BY NISSAN. IN THE BEGINNING I TRIED TO GET NISSAN TO FIX. THIS IS A SAFETY HAZARD. I AM HOPING TO GET A REFUND IF IT IS RECALLED.
NHTSA complaint #10586841 — an unverified report by a vehicle owner.
at 141,000 milesSaint Bonifacius, MN
VISIBILITY
THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM! THIS HAPPENS DAILY.
NHTSA complaint #10569172 — an unverified report by a vehicle owner.
at 104,000 milesFlorence, SC
VISIBILITY/WIPER
THERE HAS NOT BEEN A WRECK YET, BUT IF MY 16 YEAR OLD DAUGHTER CONTINUES TO DRIVE THIS CAR THERE WILL BE A WRECK. WE BOUGHT OUR 16 YEAR OLD DAUGHTER A 2004 NISSAN MURANO. THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE SHE IS DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM!!!
NHTSA complaint #10568799 — an unverified report by a vehicle owner.
THE HEATER CORE IS CAUSING A PROBLEM WITH THE WINDSHIELD. NO ONE SELLS THE REPLACMENT PART BUT THE DEALER.
NHTSA complaint #10559301 — an unverified report by a vehicle owner.
at 102,000 milesClinton, NJ
VISIBILITY/WIPER
THE DRIVER'S VISOR WILL NOT STAY UP AND FALLS WHEN DRIVING. IT IS NOT USABLE BECAUSE IT WILL ONLY STAY IN A STRAIGHT DOWN POSITION WHICH BLOCKS YOUR VIEW AS YOU DRIVE. CURRENTLY THIS IS VISOR IS BEING HELD UP WITH VELCRO TO PREVENT IT FROM FALLING DOWN AND BLOCKING VISION WHILE DRIVING. IF YOU USE THE VISOR, YOU NEED TO HOLD IT BACK TOWARDS THE WINDSHIELD WITH YOUR LEFT HAND, LEAVING ONLY ONE HAND ON THE STEERING WHEEL.
NHTSA complaint #10551215 — an unverified report by a vehicle owner.
at 120,000 milesArden, NC
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR FELL FROM ITS HOUSING, MOMENTARILY DISTRACTING THE CONTACT FROM THE ROAD. THE DEALER WAS ADVISED OF THE FAILURE AND STATED THAT THEY WERE NOT FAMILIAR WITH THE TYPE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10487692 — an unverified report by a vehicle owner.
at 75,000 milesHavre DE Grace, MD
VISIBILITY
THE DRIVERS SIDE SUN VISOR FAILED TO KEEP ITS 'UP POSITION' OR IN A SELECTED POSITION TO SHADE THE DRIVER FROM THE SUN. THIS IS A SAFETY HAZARD THAT LEFT UNCORRECTED COULD RESULT IN AN ACCIDENT. NISSAN HAS NOT ISSUED A VOLUNTARY RECALL ON THE VISOR EVEN THOUGH MANY PEOPLE HAVE COMPLAINED ABOUT THE PROBLEM.
NHTSA complaint #10476762 — an unverified report by a vehicle owner.
at 100,000 milesST. Augustine, FL
VISIBILITY
THE SUN VISORS CONSTANTLY WILL NOT STAY UP. THIS HAPPENED FIRST ON THE PASSENGERS SIDE AND NOW ON THE DRIVES SIDE. THIS IS A SAFETY ISSUE! THESE SUN VISORS FALLING DOWN CAN BLOCK YOUR VISION WHILE YOU ARE DRIVING. THIS IS GOING TO COST ALMOST $600.00 TO FIX AT THE DEALERSHIP! THIS IS RIDICULOUS AND SHOULD BE A RECALL ON NISSAN'S PART, NOT CHARGE SOME OUTRAGEOUS PRICE TO FIX. I AM COMPLETELY APPALLED AT THIS.
NHTSA complaint #10469103 — an unverified report by a vehicle owner.
at 80,000 milesDothan, AL
VISIBILITY
DRIVERS SIDE SUN VISOR HAS LOST ABILITY TO STAY IN UPRIGHT POSITION. WILL DROP DOWN UNEXPECTEDLY CAUSING A SAFETY ISSUE AND CANNOT BE LEFT IN ANY POSITION BUT FULLY DOWN.
NHTSA complaint #10459842 — an unverified report by a vehicle owner.
Kingwood, TX
VISIBILITY
THE PASSENGER SIDE VISOR SWINGS DOWN, DOES NOT STAY IN PACE AND OBSTRUCTS THE DRIVERS VIEW OF THE ROAD.
NHTSA complaint #10454949 — an unverified report by a vehicle owner.
Honolulu, HI
VISIBILITY
DRIVER & PASSENGER SIDE VISOR KEEPS FALLING DOWN WHEN DRIVING. CAN NOT SEE WHEN IT FALLS DOWN, BLOCKS VISION. A SAFETY ISSUE AND EXPENSIVE PART THAT I CAN NOT AFFORD.
NHTSA complaint #10449906 — an unverified report by a vehicle owner.
at 90,260 milesGreenwell Springs, LA
VISIBILITY
DRIVER AND PASSENGER SIDE VISORS WILL NOT STAY UP OR STAY ATTACHED TO ROOF.
NHTSA complaint #10448445 — an unverified report by a vehicle owner.
Green Valley, AZ
VISIBILITY
SUN VISOR DROPS WHILE DRIVING COVERING VISION OF TRAFFIC SIGNALS.
NHTSA complaint #10446651 — an unverified report by a vehicle owner.
at 158,000 milesBuzzard BAY, MA
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR HOLDER HAD A DEFECTED SPRING AND WOULD CONTINUOUSLY FALL AND BLOCK THE CONTACT'S VIEW OF THE ROADWAY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 158,000 AND THE CURRENT MILEAGE WAS 159,005. UPDATED 01/24/12*LJ UPDATED 01/25/12
NHTSA complaint #10441746 — an unverified report by a vehicle owner.
at 60,000 milesSaco, ME
VISIBILITY
THE SUN VISOR LOCATED ABOVE THE DRIVER SIDE DOES NOT STAY UP PROPERLY. IT FLAPS DOWN AND BLOCKS THE VIEW OF THE ROAD AND TRAFFIC FROM THE DRIVER. THIS ISSUE IS PREVALENT IN MANY MURANOS - SEE POSTING BOARDS - AND SHOULD BE A RECALLED.
NHTSA complaint #10441631 — an unverified report by a vehicle owner.
Highlands Ranch, CO
VISIBILITY
DRIVER-SIDE SUN VISOR WILL NOT STAY IN PLACE. IT IS LOOSE AND WILL DROP DOWN WHILE DRIVING, BLOCKING VISIBILITY.
NHTSA complaint #10438754 — an unverified report by a vehicle owner.
SAN Rafael, CA
VISIBILITY
THE PASSENGER SUN VISOR KEEPS FLOPPING DOWN AND OBSTRUCTING VIEW. THERE IS A MECHANISM FAILURE IN THE SPRING THAT HOLDS IT UP. HAVE SEEN A NUMBER OF COMPLAINTS ON BLOGS ABOUT THIS AND EVEN IF YOU ORDER A NEW VISOR, MECHANISM STILL FAILS. IT IS A SAFETY ISSUE AND ONE THAT DOES NOT SEEM TO HAVE A RESOLUTION.... IT IS ALSO ON THE ONUS OF THE DRIVER TO DEAL WITH A DEFECT.
NHTSA complaint #10435361 — an unverified report by a vehicle owner.
at 32,000 milesHelena, CA
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS WOULD NOT REMAIN IN AN UPRIGHT POSITION AND WAS OBSTRUCTING HER VIEW. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 105,051. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10435098 — an unverified report by a vehicle owner.
at 65,000 milesAcworth, GA
VISIBILITY
THE DRIVER SIDE SUNVISOR SUDDENLY FELL DOWN STRIKING MY WIFE IN THE FORE HEAD AND CAUSING HER TO RUN OFF THE ROADWAY. SHE WAS SAFELY ABLE TO RE-ENTER THE ROADWAY WITHOUT OVER CORRECTING AND HAVING AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES, FINALLY TO THE POINT THAT I HAVE REMOVED THE SUNVISOR. I HAVE TWIN SEVEN YEAR OLDS WITH AUTISM THAT RIDE IN THIS VEHICLE SEVERAL TIMES A WEEK. I HAVE READ OF SEVERAL OTHER OWNERS OF MURANO'S WITH THE SAME ISSUE. AS A POLICE OFFICER AND PARAMEDIC THIS IS A SAFETY ISSUE THAT THE MANUFACTURER NEEDS TO ADDRESS, BEFORE SOMEONE IS SERIOUSLY INJURED.
NHTSA complaint #10433563 — an unverified report by a vehicle owner.
at 85,000 milesFlag Staff, AZ
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR FELL FROM ITS HOUSING, OBSCURING THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT HE NEEDED A NEW VISOR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10432564 — an unverified report by a vehicle owner.
at 120,000 milesColleyville, TX
VISIBILITY
DRIVER'S SIDE SUN VISOR SUDDENLY FLOPPED DOWN AND BLOCKED MY WIFE'S VIEW OF THE ROAD. IT WILL NOT STAY UP. AFTER LISTENING TO HER COMPLAINTS FOR WEEKS, I FINALLY TOOK IT THE DEALERSHIP TO GET A NEW ONE. THEY WANT $182.59 PLUS TAX JUST FOR THE PART! THAT DOESN'T EVEN INCLUDE LABOR TO INSTALL. THE DEALERSHIP TOLD ME I WAS LUCKY BECAUSE IT USED TO COST $425. THAT IS LUDICROUS! I HAVE FOUND DOZENS OF SIMILAR COMPLAINTS ON THIS VERY WEBSITE. IT IS A SERIOUS SAFETY ISSUE AND IT IS OBVIOUSLY A SYSTEMIC PROBLEM. I DIDN'T REALIZE HOW MUCH IT AFFECTED YOUR DRIVING UNTIL I DROVE IT TODAY. WE ARE IN THE MARKET FOR A NEW CAR AND I CAN GUARANTEE IT WILL NOT BE A NISSAN OR INFINITI. $200 FOR A $20 SUN VISOR IS INSANE!
NHTSA complaint #10426751 — an unverified report by a vehicle owner.
Haymarket, VA
VISIBILITY
2004 NISSAN MURANO. CONSUMER STATES SUN VISOR WILL NOT STAY IN PLACE. IT WILL NOT STAY UP AND OUT OF THE WAY. *TGW THE CONSUMER STATED THE SUN VISOR HAS BEEN REPLACED FOUR TIMES.
NHTSA complaint #10422126 — an unverified report by a vehicle owner.
at 48,832 milesIndio, CA
VISIBILITY
FOR NO VISIBLE REASON, THE DRIVER'S SIDE VISOR DROPPED DOWN AND COULD NOT BE PUT BACK INTO PLACE. IT REFUSES TO STAY UP. IN THE DOWN POSITION THE VIEW IS CUT IN HALF AND RENDERS THE VEHICLE UNSAFE FOR SUSTAINED DRIVING. I BELIEVE THIS IS A TOTAL MANUFACTURER DEFECT.
NHTSA complaint #10414531 — an unverified report by a vehicle owner.
at 50,000 milesRound Rock, TX
VISIBILITY
DRIVER SIDE SUN VISOR DROPPED DOWN UNEXPECTEDLY AND INTERMITTENTLY.
NHTSA complaint #10412668 — an unverified report by a vehicle owner.
at 64,899 milesGarland, TX
VISIBILITY
2004 NISSAN MURANO DRIVER'S SIDE SUN VISOR REPEATEDLY FALLS DOWN AND WILL NOT STAY UP CAUSING A SERIOUS SAFETY ISSUE. THE CONSEQUENCES COULD BE FATAL IF NOT FIXED. I HAVE HAD 2 INCIDENTS WHERE I WAS CLOSE TO BEING HIT BY ANOTHER CAR DUE TO THE VISOR FALLING. THE VISOR FELL AS I WAS APPROACHING AN INTERSECTION IN WHICH IT CAUSED ME TO GO THROUGH A RED LIGHT. I HAVE CONTACTED NISSAN CONSUMER AFFAIRS AND THEY TOLD ME I HAD TO TAKE IT TO A DEALERSHIP FOR THEM TO VERIFY THAT IT WAS AN ISSUE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS BACK TO LET THEM KNOW IT WAS VERIFIED THAT IT WAS A PROBLEM AND THAT A REGIONAL SPECIALIST WOULD CONTACT ME. I TALK TO THE REGIONAL SPECIALIST AND SHE NEEDED THE DOCUMENTATION FROM THE DEALERSHIP. SHE NOW HAS IT AND I'M WAITING FOR A RESPONSE NOW. THIS ALL STARTED JUST A COUPLE OF WEEKS AGO WITH NISSAN. IF THE SAFETY ISSUE IS NOT RESOLVED BY THEIR EXPENSE THEN I'M TALKING TO A GOOD FRIEND THAT IS AN INVESTIGATIVE REPORTER FOR A LOCAL NEWS COMPANY.
NHTSA complaint #10411692 — an unverified report by a vehicle owner.