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FaultScore report

2014 Nissan NV problems

Owners have filed 13 complaints about the 2014 Nissan NV with NHTSA between 2015 and 2021. The largest single group is the other & unspecified. Across this model's run it ranks 1 of 4 worst.

Read the complaints What breaks Worst years for the Nissan NV All 2014 cars
D

FaultScore 67/100

Higher is worse. Measured against the other years of the Nissan NV.

How this is worked out

The numbers

13

Complaints

3

Crashes reported

0

Fires reported

3

Injuries reported

37,900 mi

Median mileage at failure

Half of reported failures happened before this

46%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 43 vs 50 Severity 100 vs 50 Early failure 79 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Nissan NV. 50 means typical for this model; 100 means roughly double.
Severity — 100
46.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 79
46% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Nissan NV

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Nissan NV

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 4 30.8%

Median failure at 78,000 miles

Body & Structure 2 15.4%

1 crashes, 0 fires · median 19,914 mi

Steering 2 15.4%

Median failure at 800 miles

Acceleration & Cruise Control 1 7.7%

Median failure at 4,000 miles

Brakes 1 7.7%

1 crashes, 0 fires · median 37,900 mi

Airbags 1 7.7%

1 crashes, 0 fires · median 37,900 mi

Transmission & Drivetrain 1 7.7%

Median failure at 9,132 miles

Engine & Cooling 1 7.7%

Median failure at 31,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 15.4%
1,000 – 9,999 miles 3 23.1%
25,000 – 49,999 miles 5 38.5%
75,000 – 99,999 miles 3 23.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2015 peak 3 Jan 2021

Recalls on the 2014 Nissan NV

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020136 18,553 units in Canada

Airbag

Issue: On certain vehicles, the driver-front airbag inflator could be defective. This could cause the airbag to deploy with more force than normal. It could also cause the inflator to rupture. If the airbag inflator ruptures, fragments could be propelled toward the occupants or cause damage to the airbag and prevent it from inflating properly. Safety Risk: If the vehicle is involved in a crash where the airbag deploys, the airbag inflator could rupture and create a risk of injury or death. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver-front airbag inflator or airbag module.

Recall 2014291 11 units in Canada

Seats And Restraints

On certain vehicles, bolt securing the seat belt retractors on 2nd, 3rd and 4th row seats may not have been tightened to specifications at time of assembly. This could cause the bolts to loosen over time, potentially resulting in separation of the seat belt retractor from the seat structure. This could increase the risk of injury and/or damage to property. Correction: Dealers will inspect and replace and/or tighten bolts as necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 37,900 miles SAN Leandro, CA Crash 1 injured

AIR BAGS

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #11071653 — an unverified report by a vehicle owner.

at 37,900 miles SAN Leandro, CA Crash 1 injured

STRUCTURE:BODY

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #11071653 — an unverified report by a vehicle owner.

at 37,900 miles SAN Leandro, CA Crash 1 injured

SERVICE BRAKES

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #11071653 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 76,000 miles Center, TX

UNKNOWN OR OTHER

REAR AIR CONDITIONER WILL NOT COOL, EVEN WITH WARRANTY WORK, NISSAN NEVER FIXED IT. THIS IS A PERVASIVE PROBLEM WITH MOST VANS OF THIS MODEL.

NHTSA complaint #11389860 — an unverified report by a vehicle owner.

at 84,000 miles Rock Hill, SC

UNKNOWN OR OTHER

THE REAR AC BLOWER MOTOR DIED FOR THE SECOND TIME IN LESS THAN A YEAR. THIS PASSENGER VEHICLE IS THE ONLY MODE OF TRANSPORTATION FOR MY FAMILY WITH 7 SMALL CHILDREN RANGING IN AGE FROM 10 MONTHS TO 11 YEARS OLD. YESTERDAY AND TODAY, THE TEMPERATURE IN THE REAR OF THE VEHICLE HAS REACHED 104 DEGREES INSIDE (86 DEGREES OUTSIDE) WHILE THE AC IS RUNNING ON ITS HIGHEST SETTING IN THE FRONT OF THE VEHICLE. THIS IS A KNOWN ISSUE WITH NISSAN. THEIR AUTO TECH SAID EVERYONE WHO PURCHASES THIS VEHICLE COMES BACK WITHIN A COUPLE OF YEARS TO HAVE THIS PART REPLACED. THEIR CUSTOMER SERVICE ASSOCIATE RECOMMENDED THAT I CONTACT YOU TO FILE A COMPLAINT BECAUSE THEY WILL NOT ISSUE A RECALL UNLESS THEY ARE DIRECTED TO DO SO BY YOU. PLEASE HELP FAMILIES LIKE MINE. HOT VEHICLES ARE EXTREMELY DANGEROUS FOR CHILDREN. PLEASE DO NOT LET SOMEONE LOSE A CHILD BECAUSE OF A FAULTY PART THAT NISSAN AND THE NHTSA KNOWS ABOUT BUT REFUSES TO RECALL.

NHTSA complaint #11327129 — an unverified report by a vehicle owner.

at 40,000 miles Virginia Beach, VA

UNKNOWN OR OTHER

LITTLE TO NO AIR COMING OUT OF THE REAR AIR VENTS.

NHTSA complaint #11265316 — an unverified report by a vehicle owner.

at 80,000 miles Cibolo, TX

UNKNOWN OR OTHER

THE AIR CONDITIONING FOR THIS PASSENGER VAN IS NOT SUFFICIENT TO KEEP REAR PASSENGERS AT A SAFE TEMPERATURE. THERE IS AN OPEN CASE WITH NISSAN, BUT NO REPAIR HAS BEEN FOUND AT THIS TIME. THESE VEHICLES ARE NOT SAFE FOR TRANSPORT PASSENGERS, ESPECIALLY CHILDREN. SEE ATTACHED IMAGE OF FRONT (INDOOR) AND REAR (OUTDOOR) SEAT TEMPERATURES AFTER OPERATING THE A/C SYSTEM FOR 20-30 MINUTES ON HIGH.

NHTSA complaint #11114639 — an unverified report by a vehicle owner.

at 37,900 miles SAN Leandro, CA Crash 1 injured

AIR BAGS

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #11071653 — an unverified report by a vehicle owner.

at 37,900 miles SAN Leandro, CA Crash 1 injured

STRUCTURE:BODY

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #11071653 — an unverified report by a vehicle owner.

at 37,900 miles SAN Leandro, CA Crash 1 injured

SERVICE BRAKES

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #11071653 — an unverified report by a vehicle owner.

at 800 miles SAN Leandro, CA

STEERING:HYDRAULIC POWER ASSIST SYSTEM

VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".

NHTSA complaint #10968574 — an unverified report by a vehicle owner.

at 800 miles SAN Leandro, CA

STEERING

VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".

NHTSA complaint #10968574 — an unverified report by a vehicle owner.

at 31,000 miles Medford, OR

ENGINE

TL* THE CONTACT OWNS A 2014 NISSAN NV3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE MOTOR, THE WIRING HARNESS, THE MUFFLER AND EIGHT CATALYTIC CONVERTERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

NHTSA complaint #10967487 — an unverified report by a vehicle owner.

at 4,000 miles Clearlake Oaks, CA

VEHICLE SPEED CONTROL

I WAS DRIVING ALASKA HWY WITH TRAVEL TRAILER. TOTAL LOAD OF TRAVEL TRAILER 2,000#. AFTER 2-3 HOURS DRIVING ON CRUSE CONTROL UP THE HILL THE CRUSE CONTROL TURNING OF BY ITSELF. THE RPM IMMEDIATELY DROPS FROM 4500 TO 1800 RPM AND YOU NEED TO USE IMMEDIATELY MANUAL ACCELERATION.ALSO YOU CAN SMELL GASOLINE IN CABIN. SINCE THAT IT HAPPENS ABOUT 25-30 TIMES. THIS CARGO VAN I PURCHASED IN DECEMBER 2014. I DID GO TO AUTHORIZED SERVICE IN FAIRBANKS AK. THE SERVICE MAN DROVE THE VAN FOR ABOUT AN HOUR WITHOUT TRAILER AND TOLD ME HE COULD NOT FIND ANYTHING WRONG.THEY CHARGED ME DIAGNOSTIC FEE ON CAR WITH 5 YEARS OR 100K WARRANTY. WHEN WE COME BACK HOME FROM ALASKA I DID CALL DEALER IN VACAVILLE CALIFORNIA. I TOLD MY STORY. HE TOLD ME THE SERVICE ADVISER WILL CALL ME. THAT WAS 2 WEEKS AGO. STILL NO CALL. ALSO I HAVE CASE # WITH NISSAN 19322453. NO HELP FROM THEM EITHER. I THING IS SERIOUS SAFETY ISSUE DUE TO IMMEDIATE LOST OF ACCELERATION.

NHTSA complaint #10748986 — an unverified report by a vehicle owner.

at 9,132 miles Wichita, KS

POWER TRAIN

THE DRIVERLESS VEHICLE ROLLED AWAY (DOWNHILL, GOING FORWARD) WHILE IN PARK, WITH IGNITION TURNED OFF, KEY REMOVED FROM IGNITION AND THE DOORS LOCKED. AFTER ROLLING 30 FEET DOWN HILL THE RUN AWAY VEHICLE STOPPED AFTER STRIKING AND PINNING A PEDESTRIAN BETWEEN THE FRONT BUMPER AND A PARKED CAR. AFTER THE COLLISION THE TRANSMISSION INDICATED TO BE IN PARK. THE ENGINE STARTED NORMALLY AND SHIFTED TO REVERSE IN ORDER TO EXTRICATE THE PEDESTRIAN.

NHTSA complaint #10701923 — an unverified report by a vehicle owner.

at 1,929 miles Brooklyn, NY

STRUCTURE:BODY:DOOR

TODAY IS 25 TO 30 DIGRESS OUTSIDE AND RAINING. THE DOOR HANDLES FROM INSIDE AND OUTSIDE ARE NON OPERABLE AND HAVE TO BANG DOOR HARD WHILE UNLOCKING INORDER TO ENTER/EXIT VEHICLE. ISSUE SEEMS TO BE WITH LINKAGE FREEZING UP, HOWEVER I'M NOT A MECHANIC AND CAN NOT CONFIRM THAT.

NHTSA complaint #10680689 — an unverified report by a vehicle owner.