Owners have filed 11 complaints
about the 2018 Nissan NV with NHTSA between 2018 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 3 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Nissan NV. 50 means typical for this
model; 100 means roughly double.
Severity — 47
9.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
80% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Nissan NV
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
654.5%
Median failure at 35 miles
Electrical System
218.2%
Median failure at 208,000 miles
Fuel & Propulsion
19.1%
Median failure at 1,032 miles
Body & Structure
19.1%
Engine & Cooling
19.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
240.0%
1,000 – 9,999 miles
240.0%
150,000+ miles
120.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2018peak 2May 2026
Recalls on the 2018 Nissan NV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2019459126,195 units in Canada
Visual System
Issue: On certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on. Safety Risk: Reduced rear visibility could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 5,500 milesBEL AIR, MD1 injured
UNKNOWN OR OTHER
WE ARE A FOSTER AND ADOPTIVE FAMILY AND NEEDED MORE SPACE FOR OUR FOSTER CHILDREN. WE PURCHASED A NEW NISSAN NV 3500 SL ON MARCH 31,2018. WE ASKED THE DEALER ABOUT INSTALLING THE DVD PLAYERS AND IF IT VOIDED THE NISSAN WARRANTY. AFTER BEING TOLD THE WARRANTY IS STILL VERY MUCH VALID IF THEY INSTALL THE AFTERMARKET ITEM WE AGREED. WE HAD DUAL DVD PLAYERS AND A REMOTE START INSTALLED. IN JUNEAU THE TEMPERATURE ROSE WE NOTICED IT TOOK A WHILE TO GET COOL. MY KIDS STARTED COMPLAINING ABOUT THE TEMPERATURE IN ROWS 3 AND 4. WE NOTICED LITTLE TO NO AIR FLOW IN THE REAR. I SEARCHED THE INTERNET TO MAKE SURE I HAD THE DIALS CORRECT. READ THE MANUAL AND IT WAS STILL HOT. MY 4YR OLD WAS DRIPPING WITH SWEAT AND HER FACE WAS RED FROM BEING I. THE FOURTH ROW. I PLACED A THERMOMETER IN THE REAR AND THE TEMPERATURE WAS 105. FRONT TEMPERATURE WAS 63. NO MATTER WHAT WE DO THE REAR AIR CONDITIONING DOES NOT SEND ENOUGH AIR TO COOL THE VAN. I PLACED THE VAN IN THE SHOP TO HAVE IT REPAIRED. I WAS TOLD THE COMPANY THAT INSTALLED THE DVD PLAYER HAD FIXED IT AND IT WAS 100% BETTER. AFTER BEING IN THE CAR I NOTICED THE SAME AMOUNT OF HEAT IN THE BACK. I CALLED TO INFORM THE DEALERS SERVICE DEPARTMENT AGAIN AND WAS TOLD TO BRING IT IN. AGAIN THE DVD COMPANY WAS TO BE CALLED TO CHE K. I WAS TOLD TO COME PICK UP THE VAN. SERVICE DEPARTMENT TOLD ME THAT THE VAN HAS A BAD AIRFLOW DESIGN AND NITHING CAN BE DONE. I ASKED IF HE GOT IN THE VAN AND HE EXPLAINED HE DID AND IT'S REALLY HOT. ALSO WAS TOLD THEY CHECKED ANOTHER VAN ON THE LOT AND IT'S THE SAME. MY QUESTION WAS HOW WOULD ANYONE BE OK WITH DRIVING THEIR CHILDREN AROUND IN A VAN THAT HAS TEMPERATURES 15 TO 20 DEGREES HOTTER THAN OUT SIDE. HE TOLD ME TO TALK TO NISSAN BECAUSE THEY CAN'T DO ANYTHING BECAUSE IT WORKS AS DESIGNED. WE HAVE SPECIAL NEEDS CHILDREN AND THE HEAT HAS CAUSED ONE TO SUFFER 2 ASTHMA ATTACKS.
NHTSA complaint #11112233 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact was considering purchasing a 2018 Nissan NV. The contact the vehicle's odometer reading indicated 65,666. After obtaining the Carfax, the mileage listed was 208,000. .
NHTSA complaint #11739236 — an unverified report by a vehicle owner.
Oroville, CA
ELECTRICAL SYSTEM
ongoing electrical and ECM communication issues with my 2018 Nissan NV2500. The vehicle is experiencing serious fault codes involving loss of communication with the ECM/PCM and transmission control systems, creating a potential safety concern and reliability issue. The diagnostic scan produced the following active codes: U0100 – Lost Communication With ECM/PCM A U1000 – CAN Communication Circuit P1815 – Manual Mode Switch/Circuit / Computer Supply Voltage These faults indicate a failure in the vehicle’s electronic communication network and engine control communication system. The issue affects drivability and raises concerns about unexpected stalling, transmission malfunction, loss of power, and overall vehicle safety. The problems appear related to defective ECM communication circuitry, CAN bus communication failure, or associated wiring/electrical components. I understand similar Nissan vehicles have experienced communication and electrical system issues, and I am requesting that Nissan investigate whether this defect qualifies for recall coverage, warranty extension, or manufacturer assistance. Example. When im on the interstate and there's a slight incline the vehicle just shuts down it's still running but loses everything like it's in limp mode.
NHTSA complaint #11737341 — an unverified report by a vehicle owner.
Victor, IA
ENGINE
Engine developed a knock and associated power issues as per Nissan technical bulletin NTB 19-057a. Nissan did not make owners of the affected VIN numbers aware of the issue.
NHTSA complaint #11665053 — an unverified report by a vehicle owner.
Oakland, TN
STRUCTURE:BODY
The sliding door continually gets stuck and won’t open from the inside or outside often.
NHTSA complaint #11572605 — an unverified report by a vehicle owner.
East Meadow, NY
UNKNOWN OR OTHER
Side window leaks and dealer is unable to get the replacement glass nor fix the issue in 4 months already. The leak is causing me to have to replace the window myself, likely with plexiglass, though it’s under warranty. This is unsafe and should be properly handled by the dealer in a timely manner.
NHTSA complaint #11553339 — an unverified report by a vehicle owner.
at 10 milesBuckeye, AZ
UNKNOWN OR OTHER
DRIVER SIDE PASSENGER SECOND ROW WINDOW RANDOMLY SHATTERED. NO WARNING, NOTHING HITTING IT JUST A BIG POP AND GLASS FLYING. I WAS ON THE FREEWAY WITH HARDLY ANY VEHICLES ON THE ROAD. GLASS STUCK MY CHILD WHO'S CAR SEAT WAS IN THE SEAT NEXT TO THE WINDOW. I PULLED OVER REMOVED HER AND RELOCATED HER TO THE THIRD ROW SEAT SINCE THERE WAS GLASS SHARDS IN HER SEAT. MY MIDDLE SEAT IN THE SECOND ROW IS WHERE MY 3 MONTH OLD BABY BOY WAS SITTING AND HE HAD GLASS SHARDS IN HIS HAIR. IF ANY SMALL FRAGMENTS WHEN IN HIS EYES I'M UNSURE. HE HAD WATERY EYES BUT DIDN'T APPEAR TO BE IN PAIN. MY TODDLER OBTAINED MINOR SCRATCHES ON HER LEG. THE MENTAL TRAUMA IS REAL THOUGH. THAT WAS SUCH A SCARY SITUATION.
NHTSA complaint #11361772 — an unverified report by a vehicle owner.
West Valley City, UT
UNKNOWN OR OTHER
OUR A/C IS NOT WORKING FOR THE 2 BACK ROWS DURING THE SUMMER MONTHS OUR CHILDREN ARE SWEATY AND JUST OVERHEATED. ON A TRIP FROM SALT LAKE CITY TO ST.GEORGE 4 HOURS MY PARENTS AND OLDEST SON COULDN'T TAKE IT WE HAD TO PULLOVER OXYGEN IS RESTRICTED AND ADD HEAT. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY JUST BRUSH IT OFF AND SAY THAT IT'S WORKING FINE. WE HAVE USED THE THERMOMETER AND AIR DOES NOT FLOW BACK THERE EVEN ON FULL BLAST.
NHTSA complaint #11327679 — an unverified report by a vehicle owner.
at 1,032 milesTonasket, WA
FUEL/PROPULSION SYSTEM
FUEL LINE CAME DISCONNECTED AT JUNCTION TO ENGINE--SAME AS RECALL ON 2019 NISSAN ALTIMA FROM FACTORY---
NHTSA complaint #11242395 — an unverified report by a vehicle owner.
Odessa, TX
UNKNOWN OR OTHER
WE PURCHASED OUR VEHICLE NEW IN FEBRUARY 2019. THE MOMENT IT BEGAN TO GET WARM I NOTICED THERE WAS HARDLY ANY AIR COMING OUT OF THE 2 LAST ROWS. AS IT HAS GOTTEN HOTTER THERE IS NO AIR COMING OUT OF THE AC IN THE BACK ROWS. 2 DIFFERENT DEALERSHIPS HAVE SAID NOTHING IS WRONG THAT IT'S WORKING AS IT SHOULD BY THERE TEMP MONITORS.1ST DEALERSHIP SAID THEY CHARGED UP FREEON AND WAS WORKING. WITHIN THE HOUR THE AIR STOPPED FLOWING AGAIN. TOOK IT TO ANOTHER DEALER ONLY TO BE TOLD IT WAS WORKING BUT COULDN'T RUN TEST BECAUSE THEY DIDN'T HAVE A RENTAL WE COULD USE AFTER TRAVELING 500 MILES. THE SIDE OF THE DRIVER SIDE WINDOW WAS ICED UP AND WE WERE TOLD IT WAS NORMAL. THE DRIVER SIDE VENT BY THE WINDOW DOES NOT BLOW COOL AIR, IT MORE WARM. I'VE PURCHASED 2 BATTERY OPERATED FANS SO MY FOUR KIDS CAN SHARE BECAUSE IT'S SO HOT IN THE BACK. NO AIR, NO COOLNESS. I WOULD LIKE NISSAN TO ADDRESS THESE ISSUES AND BETTER DESIGN THEIR 12 PASSENGER VANS THAT ARE MADE FOR BIG FAMILIES LIKE MINE. WITH NO WINDOWS IN THE BACK TO OPEN THIS IS A BIG HEALTH ISSUE.
NHTSA complaint #11232382 — an unverified report by a vehicle owner.
at 35 milesCincinnati, OH
UNKNOWN OR OTHER
OUR NISSAN NV PASSENGER VAN HOLDS 12 PASSENGERS, BUT ROWS 2, 3, AND 4 ARE NOT ADEQUATELY COOLED BY THE LOUSY AC DUCTWORK FOR THE BACK OF THE VAN. AS THIS VAN DOESN'T HAVE REAR WINDOWS THAT CAN BE OPENED, THE VAN CAN GET DANGEROUSLY HOT IN THE SUMMER WITHOUT VENTILATION.
NHTSA complaint #11210505 — an unverified report by a vehicle owner.
at 5,500 milesBEL AIR, MD1 injured
UNKNOWN OR OTHER
WE ARE A FOSTER AND ADOPTIVE FAMILY AND NEEDED MORE SPACE FOR OUR FOSTER CHILDREN. WE PURCHASED A NEW NISSAN NV 3500 SL ON MARCH 31,2018. WE ASKED THE DEALER ABOUT INSTALLING THE DVD PLAYERS AND IF IT VOIDED THE NISSAN WARRANTY. AFTER BEING TOLD THE WARRANTY IS STILL VERY MUCH VALID IF THEY INSTALL THE AFTERMARKET ITEM WE AGREED. WE HAD DUAL DVD PLAYERS AND A REMOTE START INSTALLED. IN JUNEAU THE TEMPERATURE ROSE WE NOTICED IT TOOK A WHILE TO GET COOL. MY KIDS STARTED COMPLAINING ABOUT THE TEMPERATURE IN ROWS 3 AND 4. WE NOTICED LITTLE TO NO AIR FLOW IN THE REAR. I SEARCHED THE INTERNET TO MAKE SURE I HAD THE DIALS CORRECT. READ THE MANUAL AND IT WAS STILL HOT. MY 4YR OLD WAS DRIPPING WITH SWEAT AND HER FACE WAS RED FROM BEING I. THE FOURTH ROW. I PLACED A THERMOMETER IN THE REAR AND THE TEMPERATURE WAS 105. FRONT TEMPERATURE WAS 63. NO MATTER WHAT WE DO THE REAR AIR CONDITIONING DOES NOT SEND ENOUGH AIR TO COOL THE VAN. I PLACED THE VAN IN THE SHOP TO HAVE IT REPAIRED. I WAS TOLD THE COMPANY THAT INSTALLED THE DVD PLAYER HAD FIXED IT AND IT WAS 100% BETTER. AFTER BEING IN THE CAR I NOTICED THE SAME AMOUNT OF HEAT IN THE BACK. I CALLED TO INFORM THE DEALERS SERVICE DEPARTMENT AGAIN AND WAS TOLD TO BRING IT IN. AGAIN THE DVD COMPANY WAS TO BE CALLED TO CHE K. I WAS TOLD TO COME PICK UP THE VAN. SERVICE DEPARTMENT TOLD ME THAT THE VAN HAS A BAD AIRFLOW DESIGN AND NITHING CAN BE DONE. I ASKED IF HE GOT IN THE VAN AND HE EXPLAINED HE DID AND IT'S REALLY HOT. ALSO WAS TOLD THEY CHECKED ANOTHER VAN ON THE LOT AND IT'S THE SAME. MY QUESTION WAS HOW WOULD ANYONE BE OK WITH DRIVING THEIR CHILDREN AROUND IN A VAN THAT HAS TEMPERATURES 15 TO 20 DEGREES HOTTER THAN OUT SIDE. HE TOLD ME TO TALK TO NISSAN BECAUSE THEY CAN'T DO ANYTHING BECAUSE IT WORKS AS DESIGNED. WE HAVE SPECIAL NEEDS CHILDREN AND THE HEAT HAS CAUSED ONE TO SUFFER 2 ASTHMA ATTACKS.
NHTSA complaint #11112233 — an unverified report by a vehicle owner.