18 of the
194 complaints about the 1998 Nissan Pathfinder are about the
braking system — 9% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
87,000 miles.
THIS COMPLAINT IS REGARDING MORLEY VEHICLE SERVICES (HEREINAFTER "MVS") & NISSAN NORTH AMERICA, INC. (HEREINAFTER "NNAI") IMPROPERLY HANDLING A RECENT RECALL ON HIS 1998 NISAN PATHFINDER (HEREINAFTER "VEHICLE"). 1998 NISSAN PATHFINDER, WE DELIVERED THE VEHICLE TO AUTONATION NISSAN ARAPAHOE (HEREINAFTER "AN") ON MARCH 7, 2014 FOR INSPECTION DUE TO SAFETY RECALLS, AT LEAST 1 OF WHICH AFFECTS STEERING & BREAKS, & COULD RESULT IN A CRASH. CONCERNED ABOUT THIS ISSUE WE MADE SURE AN WAS AWARE OF ALL THE PUBLICLY REPORTED RECALLS ON THE VEHICLE & ABNORMAL PERFORMANCE RELATED TO THE BREAKS & STEERING. [XXX], AN EMPLOYEE AT AN THAT "HE DID NOT HAVE ANY IDEA HOW TO REPAIR THE VEHICLE IN ITS CONDITION; HOWEVER, THE VEHICLE HAS BEEN SUBMITTED FOR INSPECTION." [XXX] OF MVS ON MARCH 21, 2014. STATED, "THE 1998 NISSAN PATHFINDER HAD BEEN SUBMITTED FOR INSPECTION FOR THE NISSAN CORROSION RECALL." AFTER THIS CALL, NEITHER HER, NOR MVS GAVE PROACTIVE UPDATES ON THE STATUS OF HIS VEHICLE. WHEN CONTACTING AN ABOUT HIS VEHICLE, THEY INFORMED THAT MVS HAS INSTRUCTED THEM TO "KEEP THEIR HANDS OFF THE VEHICLE. " AFTER WEEKS OF NOT HEARING BACK FROM MVS, WE REACHED OUT TO AN & WAS ADVISED BY [XXX], OF AN ON APRIL 14, 2014 THAT "HIS TEAM WAS NOT CONVINCED THE VEHICLE COULD BE RESTORED TO ITS SAFE CONDITION & HE HAS ADVISED MVS OF THEIR CONCERN, HOWEVER, MVS DISREGARDED THEIR CONCERN & INSISTED AUTONATION FIX THE VEHICLE." ON APRIL 15, 2014, AN STATED THEIR INTENT TO DELIVER THE VEHICLE TO AN AUTO BODY SHOP FOR REPAIRS. WE'RE VERY ALARMED THAT MVS & NNAI CHOSE TO SEND THE VEHICLE TO A BODY-SHOP. BODY SHOPS DO NOT SPECIALIZE IN STRUCTURAL INTEGRITY & SAFETY OF VEHICLES. WE'RE CONCERNED HIS VEHICLE WILL BE RETURNED IN AN UNSAFE CONDITION. THIS IS OUR FAMILY VEHICLE & OUR CHILDREN'S SAFETY IS TOP PRIORITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA complaint #10586846 — an unverified report by a vehicle owner.
at 200,000 milesGainesville, FLCrash2 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 1998 NISSAN PATHFINDER. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT STATED THAT SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED CAUSING HER TO CRASH INTO A BRICK WALL. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED AND INJURED THE FRONT PASSENGER'S EYES AND HER HAND. A POLICE REPORT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000. UPDATED 04/30/13
NHTSA complaint #10484775 — an unverified report by a vehicle owner.
at 90,500 milesFlorence, MA
SERVICE BRAKES, HYDRAULIC
LOAD SENSING VALVE ---BRACKET WELDED TO DIFFERENTIAL HAS RUSTED OFF. SPRING APPLYING TENSION TO LOAD SENSING VALVE IS NO LONGER CONNECTED TO THE BRACKET THUS MAKING THE VALVE INOPERABLE. REAR BRAKE PRESSURE NO LONGER CONTROLLED BY THE VALVE DEPENDING ON LOAD. INCREASED CHANCE OF REAR WHEEL LOCK UP AND LOSS OF CONTROL.
NHTSA complaint #10417744 — an unverified report by a vehicle owner.
at 87,000 milesHempstead, NY
SERVICE BRAKES, HYDRAULIC
BRAKE LINE TUBE, THATS THE METAL PART OF BRAKE LINE, RUST CAUSE LINE TO BREAK WHILE DRIVING AND LEAK-OUT ALL OF THE BRAKE FLUID.
NHTSA complaint #10416432 — an unverified report by a vehicle owner.
at 87,000 milesHempstead, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE TUBE, THATS THE METAL PART OF BRAKE LINE, RUST CAUSE LINE TO BREAK WHILE DRIVING AND LEAK-OUT ALL OF THE BRAKE FLUID.
NHTSA complaint #10416432 — an unverified report by a vehicle owner.
at 110 milesNEW Bedford, MACrash
SERVICE BRAKES, HYDRAULIC
AS I WAS APPROACHING THE END OF AN EXIT ' I PUT MY FOOT ON THE BRAKES TO SLOW DOWN BUT INSTEAD THE CAR TOOK OFF AT AN EXCESSIVE SPEED WHILE I WATCHED IN HORROR AND FEARING FOR MY LIFE. IT KEPT GOING UNTIL IT HIT A FREE . THE CAR WAS TOTALED. I ESCAPED WITH MINOR INJURIES. THE PROBLEM I HAVE IS THAT I HAD DROPPED COLLISION A FEW MONTHS BEFORE SO NOW I'M OUT OF A CAR AND ABOUT $6,000.00 FOR WHICH THE CAR WAS MORE OR LESS WORTH.
NHTSA complaint #10316351 — an unverified report by a vehicle owner.
at 78,000 milesHyannis, MA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1998 NISSAN PATHFINDER. THE CONTACT STATED THAT SHE HAD THE FUEL FILLER TUBE IN THE VEHICLE REPLACED DUE TO RUST. MOST RECENTLY, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND IS AWAITING REIMBURSEMENT FROM THE MANUFACTURER. WHILE DRIVING 25 MPH, THE BRAKE LINE SNAPPED AND THE VEHICLE WAS TAKEN TO THE MECHANIC. THE CONTACT WAS INFORMED THAT ALL THE BRAKE LINES WERE RUSTED AND BOLTED TO THE FUEL LINES, WHICH WERE ALSO RUSTED. IN ORDER FOR THE MECHANIC TO REPAIR THE BRAKE LINES, HE WOULD ALSO HAVE TO REPAIR THE FUEL LINES AT AN ESTIMATED COST OF $1,000. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD OPEN A NEW FILE FOR HER ISSUE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 78,000.
NHTSA complaint #10241278 — an unverified report by a vehicle owner.
at 53,000 milesCoral Springs, FLCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS(BRAKES) IS A FAILURE ON MY TRUCK . IT WAS NEVER ABLE TO STOP THE VEHICLE IN THE CASE OF EMERGENCY.
NHTSA complaint #10054872 — an unverified report by a vehicle owner.
Mcdonough, GA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
UPON BUYING VEHICLE BRAKE PADS HAVE BEEN REPLACED THREE TIMES WITHIN THRITY DAYS. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8006725 — an unverified report by a vehicle owner.
Casselberr, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CALIPER BOLT MISSING ON DRIVERS SIDE AND TOP BOLT LOOSE CAUSING NOISE WHEN BRAKING AND THE BRAKE PEDAL TO GO TO THE FLOOR WHILE BRAKING. NLM
NHTSA complaint #783810 — an unverified report by a vehicle owner.
Casselberr, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CALIPER BOLT MISSING ON DRIVERS SIDE AND TOP BOLT LOOSE CAUSING NOISE WHEN BRAKING AND THE BRAKE PEDAL TO GO TO THE FLOOR WHILE BRAKING. NLM
NHTSA complaint #783810 — an unverified report by a vehicle owner.
Fargo, ND
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I TRIED TO ACCELERATE MY VEHICLE, THE GAS PEDAL WILL SOMETIMES STICK AND WHEN I GET ENOUGH PRESSURE ON THE PEDAL IT WILL THEN LURCH THE VEHICLE FORWARD. THE BRAKES SQUEAL CONTINUOUSLY WHEN THE WEATHER IS ABOVE FREEZING. I HAVE HAD IT IN NUMEROUS TIMES TO THE LOCAL NISSAN DEALER AND THEY CAN NOT FIND ANYTHING WRONG WITH THEM. THE VEHICLE'S ABS SYSTEMS SEEMS TO GRAB BEFORE IT SHOULD WHEN THE GROUND IS DRY WITH GRAVEL OR THERE IS SNOW OR ICE ON THE GROUND. EEMS TO.
NHTSA complaint #721903 — an unverified report by a vehicle owner.
Fargo, ND
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I TRY TO ACCELERATE MY VEHICLE, THE GAS PEDAL WILL SOMETIMES STICK AND WHEN I GET ENOUGH PRESSURE ON THE PEDAL IT WILL THEN LURCH THE VEHICLE FORWARD. THE BRAKES SQUEEL CONTINUOUSLY WHEN THE WEATHER IS ABOVE FREEZING. I HAVE HAD IT IN NUMEROUS TIMES TO THE LOCAL NISSAN DEALER AND THEY CAN NOT FIND ANYTHING WRONG WITH THEM. THE VEHICLE'S ABS SYSTEMS SEEMS TO GRAB BEFORE IT SHOULD WHEN THE GROUND IS DRY WITH GRAVEL OR THERE IS SNOW OR ICE ON THE GROUND. EEMS TO
NHTSA complaint #721903 — an unverified report by a vehicle owner.
Newport, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CONSUMER STATED THAT DEARLERSHIP CHANGED HER VEHICLE FROM FOUR- WHEEL DRIVE TO TWO- WHEEL DRIVE WITHOUT HER PERMISSION. THE PROBLEMS IS THE VEHICLE CANNOT PULL ON HILLS, AND THE ANTI-LOCK BRAKE SYSTEM DOESN'T KICK IN ON DRY OR WET PAVEMENT.
NHTSA complaint #851321 — an unverified report by a vehicle owner.
Banning, CACrash2 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED. YH
NHTSA complaint #608863 — an unverified report by a vehicle owner.
Loundonville, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED WHILE DRIVING 35MPH AND APPROACHING AN EXIT RAMP. ALSO, AIRBAGS DEPLOYED.CONSUMER CONTACTED DEALER.
NHTSA complaint #842131 — an unverified report by a vehicle owner.
Paramus, NJ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM IS FAILING TO OPERATE PROPERLY. WHENEVER BRAKES ARE NEEDED IN AN EMERGENCY SITUATION OTHER THEN DRY GROUND OR ALL OTHER CONDITION, VEHICLE WOULD SKID BEFORE STOPPING. DEALER NOTIFIED, AND INFORMED CONSUMER THAT WAS NORMAL FOR ABS ON WET CONDITIONS.
NHTSA complaint #829252 — an unverified report by a vehicle owner.
Arlington, VA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRAVELING AT ABOUT 55 MPH IN A RIGHT HAND LANE WITH THE CRUISE CONTROL ENGAGED, DRIVER FELT SOMETHING ODD IN THE LEFT FRONT OF THE VEHICLE, AS IF THE DRIVER-SIDE FRONT WHEEL COLLAPSED. THIS WAS ACCOMPANIED BY THE STEERING WHEEL TURNING SHARPLY TO THE RIGHT AND A LOUD "BANG" UNDER THE VEHICLE IN THE VICINITY OF THE LEFT FRONT SUSPENSION; THE DRIVER STRUGGLED TO KEEP THE VEHICLE ON THE ROAD, BUT IT WAS NONETHELESS PULLED TO THE RIGHT, ACROSS THE SHOULDER AND INTO A DITCH RUNNING PARALLLEL TO THE ROAD; AFTER DROPPING INTO THE DITCH THE VEHICLE CONTINUED TO VEER TO THE RIGHT AND BEGAN CLIMBING AN EMBANKMENT; THE DRIVER MANAGED TO PULL THE STEERING WHEEL HARD TO THE LEFT AND POINT THE VEHICLE BACK TOWARD THE ROAD; AS THE VEHICLE MOVED DOWN THE EMBANKMENT AND BACK INTO THE DITCH, THE FRONT UNDERCARRIAGE OF THE VEHICLE BOTTOMED OUT WHERE THE DITCH ENDED AT A DRIVEWAY , WHICH RUNS PERPENDICULAR TO ROUTE 50, INTO A FARM; THE VEHICLE BOUNCED BACK ONTO THE ROAD AND CROSSED THE TWO EASTBOUND LANES; THE DRIVER MANAGED TO STRAIGHTEN THE VEHICLE OUT IN THE CENTER OF THE GRASS MEDIAN AND ATTEMPTED TO STOP THE VEHICLE; WHEN APPLYING THE BRAKES, IT WAS CLEAR THAT THEY WERE INOPERATIVE, THE PEDAL WENT COMPLETELY TO THE FLOOR, AND AS THE DRIVER GLANCED AT THE SPEEDOMETER THE VEHICLE WAS STILL TRAVELING ABOUT 50 MPH, A FULL QUARTER MILE FROM WHERE THE INCIDENT BEGAN. THEN THE CRUISE CONTROL WAS STILL ENGAGED, AND WAS NOT BEING TRIGGERED "OFF" BY APPLICATION OF THE BRAKES. THE STEERING WHEEL WAS STILL PULLING HARD TO THE RIGHT AND THE DRIVER CONTINUED TO STRUGGLE TO KEEP THE VEHICLE STRAIGHT. BUT KNOW THE VEHICLE WAS STARTING TO SPIN COUNTER-CLOCKWISE, WHICH CAUSED THE VEHICLE TO LEAVE THE MEDIAN AREA AND SPIN TWICE ( 720 DEGREES ) INTO THE ONCOMING TRAFFIC LANES. THE VEHICLE FINALLY STALLED AND CAME TO REST POINTING EASTBOUND IN THE WESTBOUND LEFT LANE.
NHTSA complaint #781033 — an unverified report by a vehicle owner.