FaultScore

1997 Nissan Quest body problems

16 of the 127 complaints about the 1997 Nissan Quest are about the body and structure — 13% of everything reported for this model year. Half of the failures with a mileage on record happened before 57,822 miles.

C

16

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Door 14 87.5%
Roof AND Pillars 1 6.3%
Hatchback/Liftgate 1 6.3%

Body & Structure across every Nissan Quest year

1993 11 6.6%
1994 17 10.2%
1996 16 9.6%
1997 16 9.6%
2000 11 6.6%
2004 72 43.1%
2005 11 6.6%
2007 13 7.8%

What owners said

Filed with NHTSA, in their own words.

at 57,822 miles Murrieta, CA

STRUCTURE:BODY:ROOF AND PILLARS

MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM.

NHTSA complaint #10065301 — an unverified report by a vehicle owner.

Sinking Spring, PA

STRUCTURE:BODY:DOOR

DOORS LOCK AUTOMATICALLY IN HOT WEATHER. CONSUMER FEELS CHILDREN COULD BE IN DANGER. *AK

NHTSA complaint #8013000 — an unverified report by a vehicle owner.

Haleiwa, HI

STRUCTURE:BODY:HATCHBACK/LIFTGATE

WHEN OPENING HATCHBACK DOOR,WITHOUT WARNING, THERE WAS A LOUD NOISE, RESULTING IN A PART OF SPRING MODULE BREAKING OFF.

NHTSA complaint #8005308 — an unverified report by a vehicle owner.

LOS Gatos, CA

STRUCTURE:BODY:DOOR

THE POWER DOOR LOCK SYSTEM APPEARS TO INTERMITTENTLY LOCKS ITSELF. THIS USUALLY OCCURS WITH THE VEHICLE NOT MOVING WHEN I OPEN THE DRIVER SIDE DOOR MANUALLY AFTER ENERGIZING THE REMOTE CONTROL.

NHTSA complaint #753163 — an unverified report by a vehicle owner.

Anderson, SC

STRUCTURE:BODY:DOOR

DOOR LOCKS LOCK AND UNLOCK BY THEMSELVES. WHEN I WALK TO THE OTHERSIDE TO REMOVE MY CHILDREN, THE DOORS WILL AUTOMATICALLY LOCK UNDER MY HAND. I HAVE HAD MY CHILDREN LOCKED IN THE VAN DUE TO THIS MALFUNCTION, BUT FORTUNATELY WAS AT MY HOME. I HAVE HAD IT IN FOR REPAIR 3 TIMES. FIRST THE DEALERSHIP SAID THEY COULD NOT GET THE CARD TO REPEAT THE MALFUNCTION. I CONTINUED TO COMPLAIN AND THEN THE SLIDING DOOR ACTUATOR WAS REPLACED WITH NO RESOLUTION OF PROBLEM. I TOOK THE VAN BACK AND THE DRIVERS MAIN LOCK AND UNLOCK SWITCH WAS REPLACED AND STILL TO THIS DAY THE VEHICLE HAS "POSSESSED" LOCKING SYSTEM. THE DEALERSHIP SAID THEY CAN ONLY NOW TRY TO OPEN THE DOOR PANEL AND GREASE THE CONTACTS WITH A WATERPROOF GREASE AS THEY BELIEVE MOISTURE MAY BE SHORTING OUT THE SYSTEM, BUT THEY CAN GIVE ME NO PROMISE THAT THIS WILL FIX THE PROBLEM. I HAVE SPENT A LOT OF TIME AND MONEY ON THIS PROBLEM AND I AM ABSOLUTELY TERRIFIED OF LOCKING MY CHILDREN IN THE CAR. THE DEALERSHIP SAID THEY HAVE NEVER HAD THIS PROBLEM BEFORE WITH THE QUESTS, BUT MY HUSBAND SAID HE SAW THIS ON TV AND THAT NISSAN HAS NO FIX FOR THE PROBLEM. I JUST WANT TO KNOW WHO I SHOULD GET TO FIX THIS PROBLEM. THANK YOU FOR YOUR TIME. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #753200 — an unverified report by a vehicle owner.

Amelia, OH

STRUCTURE:BODY:DOOR

RECENTLY SAW A STORY ON THIS ON CBS NEWS, SON HAS BEEN TRAPPED IN CAR, WIFE HAD TO CLIMB IN THROUGH SUNROOF.

NHTSA complaint #751993 — an unverified report by a vehicle owner.

Arcadia, LA

STRUCTURE:BODY:DOOR

SINCE 1999, DOORS LOCK WITHOUT ANY WARNING. HAPPENS WHILE DRIVING DOWN ROAD & WHEN STOPPED, ENGINE RUNNING OR NOT. WHEN DOORS UNLOCKED, THEY WILL IMMEDIATELY RE-LOCK THEMSELVES. SEEMS TO LITERALLY RESIST UNLOCKING. WILL LOCK WHILE TRYING TO OPEN DOORS AND WILL STOP DOORS FROM OPENING.

NHTSA complaint #751884 — an unverified report by a vehicle owner.

Newnan, GA

STRUCTURE:BODY:DOOR

CONSUMER STATES THE ELECTRIC DOOR LOCKS WILL LOCK THE VEHICLE WITH NO SIGNAL FROM THE DOOR LOCKING BUTTONS OR THE REMOTE DEVICE.

NHTSA complaint #562159 — an unverified report by a vehicle owner.

Pleasant Garden, NC

STRUCTURE:BODY:DOOR

WHEN GOING IN OR OUT OF THE VEHICLE ALL DOORS WILL AUTOMATICALLY LOCK. SOMETIMES WHEN GETTING OUT DOORS WILL LOCK BEFORE GETTING CHILDREN OUT. A CHILD CRAWLED IN, AND DOORS LOCKED. CONSUMER HAD TO GET KEY TO LET CHILD OUT.

NHTSA complaint #893633 — an unverified report by a vehicle owner.

Chino, CA

STRUCTURE:BODY:DOOR

DOOR LOCKS WILL LOCK AND UNLOCK ON THEIR OWN. AT TIMES SLIDER WON'T OPEN PREVENTING OCCUPANTS FROM EXITING VEHICLE. FRONT DOORS HAVE LOCKED AND COULDN'T BE UNLOCKED TRAPPING OCCUPANTS IN CAR. LOCKS ON DOOR SHOW VEHICLE LOCKED, ALARM CAN BE SET BUT FRONT DOORS CAN BE OPENED. NO WAY TO KNOW IF VAN IS REALLY LOCKED OR NOT. VAN WILL SOMETIMES LOCK ON THEIR OWN SOMETIMES LOCKING US OUT. VAN HAS BEEN REPAIRED 8 TIMES BUT PROBLEM STILL CONT. DOOR ACTUATORS HAVE BEEN REPLACED 5 TIMES BUT STILL MALFUNCTION AT TIMES. AT TIMES ALARM WILL GO OFF BY ITSELF AND CAR CAN BE STARTED AND DRIVEN WITH ALARM SOUNDING.

NHTSA complaint #741908 — an unverified report by a vehicle owner.

Union City, CA

STRUCTURE:BODY:DOOR

POWER DOOR LOCKS ENGAGE WITHOUT THE CONTROL BEING TOUCHED. THIS HAS HAPPENED BOTH WHILE DRIVING, AND WHILE PARKED.

NHTSA complaint #741786 — an unverified report by a vehicle owner.

Chino, CA

STRUCTURE:BODY:DOOR

PASSENGERS ARE GETTING TRAPPED INSIDE VEHICLE AND LOCKS CANNOT BE SECURED FROM OUTSIDE DUE TO A DEFECT WITHIN LOCKS AND ALARM SYSTEM. DEALER HAS HAD VEHICLE 8 TIMES, BUT CANNOT DETERMINE CAUSE OR FIX DEFECT.*AK CONSUMER STATES PARTS HAVE BEEN REPLACED 6 TIMES AND LOCKS HAVE NOT WORKED SINCE PURCHASE OF VEHICLE. *SLC

NHTSA complaint #882357 — an unverified report by a vehicle owner.

Noblesville, IN

STRUCTURE:BODY:DOOR

ERRATIC OPERATION OF THE ELECTRIC DOOR LOCKS HAS PREVENTED ACCESS THROUGH THE SLIDING SIDE DOOR, AND OCCASIONALLY HAS PREVENTED PASSENGERS FROM EXITING THROUGH THE SLIDING DOOR (THEY WERE LOCKED IN). THE KEYLESS REMOTE SOUNDS LIKE IT IS LOCKING THE DOORS, BUT INTERMITTENTLY LEAVES THE SLIDING DOOR UNLOCKED.

NHTSA complaint #732753 — an unverified report by a vehicle owner.

SAN Mateo, CA

STRUCTURE:BODY:DOOR

ALL ELECTRICAL DOOR LOCKS ARE WORKING INTERMITTENTLY. CONSUMER HAD THE VEHICLE IN REPAIR SHOP TWICE. STILL, DEALER CAN'T DETERMINET THE CAUSE.

NHTSA complaint #850899 — an unverified report by a vehicle owner.

Centreville, VA

STRUCTURE:BODY:DOOR

ALL THE DOORS ARE LOCKING UP AUTOMATICALLY WHENEVER CONSUMER GETS OUT OF THE VEHICLE. ALSO, WHENEVER CONSUMER TAKES THE KEY OUT OF IGNITION, OR WITH THE KEY IN THE IGNITION, VEHICLE IS STILL RUNNING.

NHTSA complaint #845619 — an unverified report by a vehicle owner.

Marlton, NJ Crash 1 injured

STRUCTURE:BODY:DOOR

DURING A VEHICLE CRASH THE WINDOW AND DOOR LOCKS MALFUCNTIONED WHILE BEING IN A "LOCKED" POSITION, AND THE OCCUPANT WASN'T ABLE TO GET OUT OF THE VEHICLE, HAD TO GO THROUGH A BROKEN WINDOW TO GET OUT.

NHTSA complaint #824729 — an unverified report by a vehicle owner.

Other 1997 Nissan Quest problems

← Full 1997 Nissan Quest report