Owners have filed 127 complaints
about the 1997 Nissan Quest with NHTSA between 1997 and 2015.
The largest single group is the body & structure.
Across this model's run it ranks 10 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Nissan Quest. 50 means typical for this
model; 100 means roughly double.
Severity — 98
18.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Door
1430.4%
Latch
817.4%
12V/24V/48V Battery
510.9%
Tank Assembly
510.9%
AIR Conditioner
48.7%
Frontal
48.7%
Sensor/Control Module
36.5%
Gasoline
36.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
410.3%
50,000 – 74,999 miles
1948.7%
75,000 – 99,999 miles
1128.2%
100,000 – 149,999 miles
512.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 1997peak 18Jun 2015
NHTSA investigations into the 1997 Nissan Quest
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA00015Opened 22 May 2000Closed 4 Jan 2001VEHICLE SPEED CONTROL:LINKAGES
FUEL TANK VENT HOSE LEAKAGE
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANT CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUORACBON RUBBER HOSES WHICH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WER MADE TO IMPROVE HYDRACARBON RE...
SQ00008Opened 12 May 2000Closed 1 Apr 2002STRUCTURE
UNEXPECTED OPENING ON SLIDING DOOR
Recalls on the 1997 Nissan Quest
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V419001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
97V184002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH AUTOMOTIVE BATTERIES SUPPLIED BY GNB TECHNOLOGIES. THESE BATTERIES HAVE A DEFECTIVE NEGATIVE POST THAT CAN CAUSE ACID LEAKAGE AND RELATED CORROSION DAMAGE.
Risk: THIS CONDITION CAN CAUSE A CATASTROPHIC FAILURE OF THE BATTERY WHICH COULD LEAD TO AN ENGINE FIRE OR BATTERY EXPLOSION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200101118,052 units in Canada
Fuel System
On certain vehicles, cracks could develop in the fuel tank vent hose. If (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel. Fuel leakage in the presence of an ignition source can result in a fire. Correction: Vent hose will be replaced with a new one with different material specifications.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 105,000 milesWest Haven, CT1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT WAS ATTEMPTING TO PARK WHEN BOTH FRONTAL AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT SUSTAINED UNKNOWN INJURIES BY THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED WHEN AIR BAGS DEPLOYED. THE MANUFACTURER INSPECTED THE VEHICLE BUT HAD NOT PROVIDED THE CONTACT WITH A REASON WHY THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.
NHTSA complaint #10378637 — an unverified report by a vehicle owner.
at 119,747 milesJersey City, NJFire
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1997 NISSAN QUEST CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FAILURE. TWO DAYS LATER, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V419001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER STATED THAT THEY DID NOT STORE RECALL INFORMATION EXCEEDING THE YEAR 2000. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 119,747. UPDATED 07/15/08. *LJ UPDATED 07/15/08 THE CONSUMER STATED AFTER SHE EXITED THE VEHICLE, HER SON INFORMED HER THE VEHICLE WAS SMOKING. UPDATED 10/22/08.
NHTSA complaint #10231194 — an unverified report by a vehicle owner.
Federal WAY, WACrash
AIR BAGS
1997 NISSAN QUEST. NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED IN THE ACCIDENT.
NHTSA complaint #10058868 — an unverified report by a vehicle owner.
at 53,220 milesManalapan, NJCrash
VEHICLE SPEED CONTROL
VEHICLE STOPPED WITH FOOT ON BRAKE. WITHOUT WARNING VEHICLE SURGED FORWARD INTO REAR END OF VEHICLE IN FRONT. THE IDLE WAS RACING SO FAST THAT THE BRAKE WAS UNABLE TO HOLD THE VEHICLE. IDLE KEPT RACING UNTIL THE VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN. CAR HAD BEEN EXPERIENCING INTERMITTENTLY SIGNIFICANT FORWARD SURGES WHEN THE A/C COMPRESSOR KICKED ON. THE PROBLEM WAS REPORTED TO NISSAN SEVERAL TIMES. ALL TIMES THE DEALER ADVISED THAT THE TECHNICIAN COULD NOT REPRODUCE THE PROBLEM.
NHTSA complaint #10040970 — an unverified report by a vehicle owner.
at 53,220 milesEnglishtown, NJCrash
EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE STOPPED WITH FOOT ON BRAKE. A/C COMPRESSOR KICKS ON AND VEHICLE'S IDLE STARTS TO RACE SO FAST THAT THE BRAKE DOES NOT HOLD THE VEHICLE WHICH CAUSES THE VEHICLE TO REAR-END THE VEHICLE IN FRONT. IDLE KEPT RACING UNTIL VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN.
NHTSA complaint #10039277 — an unverified report by a vehicle owner.
at 88,000 milesCumming, IAFire
ELECTRICAL SYSTEM:WIRING
WHILE THE VEHICLE WAS PARKED THE CONSUMER HEARD THE VEHICLES HORN BLOWING AND WENT TO SEE WHAT THE PROBLEM WAS. UPON REACHING THE VEHICLE THE CONSUMER SAW SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE INSURANCE INVESTIGATOR INDICATED THAT THE WIRE WITHIN THE ENGINE LOOM SHORTED AND MELTED OTHER WIRES IN THE LOOM,WHICH CAUSED THE SMOKE. ON A SEPARATE OCCASION THE 10 AMP FUSE BLEW CAUSING THE VEHICLES DASH INDICATORS (SPEEDOMETER, TACHOMETER, FUEL GAUGE AND TEMPERATURE GAUGE) TO STOP WORKING. THE VEHICLE HAS BEEN PLAGUED WITH MULTIPLE ELECTRICAL FAILURES *TS *NLM
NHTSA complaint #8021888 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80,000 milesGordon, GA
POWER TRAIN
TRANSMISSION JUMPS OUT OF GEAR IN TRAFFIC, RPM GO HIGH THEN TRANSMISSION ENGAGES.THIS COULD CAUSE AACCIDENT.
NHTSA complaint #10726313 — an unverified report by a vehicle owner.
at 105,000 milesWest Haven, CT1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT WAS ATTEMPTING TO PARK WHEN BOTH FRONTAL AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT SUSTAINED UNKNOWN INJURIES BY THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED WHEN AIR BAGS DEPLOYED. THE MANUFACTURER INSPECTED THE VEHICLE BUT HAD NOT PROVIDED THE CONTACT WITH A REASON WHY THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.
NHTSA complaint #10378637 — an unverified report by a vehicle owner.
at 97,000 milesCampbell, CA
LATCHES/LOCKS/LINKAGES
DOOR LOCKS AND UNLOCKS BY ITSELF AT RANDOM. NOT ALL DOOR LOCKS WILL LOCK WHEN THE DOOR LOCK BUTTON IS PRESSED.
NHTSA complaint #10326038 — an unverified report by a vehicle owner.
at 119,747 milesJersey City, NJFire
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1997 NISSAN QUEST CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FAILURE. TWO DAYS LATER, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V419001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER STATED THAT THEY DID NOT STORE RECALL INFORMATION EXCEEDING THE YEAR 2000. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 119,747. UPDATED 07/15/08. *LJ UPDATED 07/15/08 THE CONSUMER STATED AFTER SHE EXITED THE VEHICLE, HER SON INFORMED HER THE VEHICLE WAS SMOKING. UPDATED 10/22/08.
NHTSA complaint #10231194 — an unverified report by a vehicle owner.
at 118,000 milesWellington, FL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT SMELLS GASOLINE IN THE PASSENGER COMPARTMENT WHEN THE VEHICLE IS STARTED. WHEN THE HEAT IS ACTIVATED, THE ODOR INTENSIFIES. THERE IS NO VISIBLE LEAK. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE IS MORE THAN TEN YEARS OLD. THE CURRENT MILEAGE WAS 121,000 AND FAILURE MILEAGE WAS 118,000. UPDATED 12/31/07 *BF UPDATED
NHTSA complaint #10210534 — an unverified report by a vehicle owner.
at 40,000 milesRancho Santa Margarita, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CAR LOCKS SPONTANEOUSLY AND CONSTANTLY. IT IS A KNOWN DEFECT (SERVICE BULLETIN 98068). WE DID NOT PURCHASE THE CAR WHILE IT WAS UNDER WARRANTY FROM THE MANUFACTURER, HOWEVER SINCE THIS IS SUCH A SAFETY CONCERN (MY 2 YEAR OLD NEPHEW WAS LOCKED IN THE CAR IN HIS CAR SEAT OVER LABOR DAY WEEKEND), I FEEL THE MANUFACTURER SHOULD PAY TO HAVE IT FIXED. THEY ARE REFUSING.
NHTSA complaint #10145753 — an unverified report by a vehicle owner.
at 38,000 milesLubbock, TX
ELECTRICAL SYSTEM:IGNITION:MODULE
1997 QUEST STALLS OUT WITH NO WARNING. HAS DONE THIS SINCE 1999. HAVE TAKING VAN TO DEALER SEVERAL TIMES,WITH NO LUCK. ALSO CALLED NISSAN AND REPORTED PROBLEM. NO HELP. THERE ARE SEVERAL PROBLEMS WITH STALLING OF NISSAN'S SINCE 1994,THEY SHOULD KNOW SOMETHING BY NOW?
NHTSA complaint #10143008 — an unverified report by a vehicle owner.
Kissimmee, FL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I BOUGHT THIS NISSAN QUEST 1997 TWO YEARS AGO AND I WAS TOLD THERE IS A FAULTY GAS TANK THAT CAN CAUSE A FIRE. I CONTACTED DEALERS IN MY AREA AND WAS TOLD THE REPAIR WAS DONE IN ONE OF THE DEALERS BUT THEY NEVER WANTED TO PROVIDED ANYTHING IN WRITING THAT SHOWS THE REPAIR. COURTESY NISSAN IN TAMPA FLORIDA WAS TERRIBLE AND DIDN'T WANT TO HELP, I CONTACTED NISSAN AT THE 1800 NUMBER AND THIS GUY CHRIS AT EXTENSION 8443 TOLD ME I WAS GOING TO RECEIVE A LETTER SHOWING THE REPAIR BUT I WAITED TWO WEEKS AND NEVER RECEIVED NOTHING, WHEN I CALLED HIM BACK HE NEVER RESPONDED TO MY CALLS AND I SPOKE WITH TAMMY AT EXTENSION 3879 AND SAID WHAT CHRIS TOLD ME WAS A LIE I AM VERY TIRED OF THIS COMPANY LYING TO ME EVERYTIME I CALL ,I JUST WANTED THIS PEOPLE TO BE INVESTIGATED, THEY HAVE A TERRIBLE SERVICE AT THE 1800 NUMBER AND I FEEL LIKE ME AND MY KIDS ARE TRAVELING IN A DANGEROUS VAN, I WON'T RECOMMEND ANYBODY TO BUY NISSAN QUEST OR DEALING WITH NISSAN COURTESY AT TAMPA OR THE 1800 NISSAN NUMBER, I WISH SOMEBODY CAN INVESTIGATE THESE PEOPLE AND DO SOMETHING ABOUT IT, BECAUSE I DON'T THINK IS FAIR TO BUY A CAR WITH A DANGEROUS RECALL AND THEY DON'T EVEN WANT TO PROVIDE INFORMATION IF IT WAS FIXED OR NOT OR AT LEAST HAVE IT CHECK. I WON'T BUY A NISSAN EVER IN MY LIFE, TERRIBLE COMPANY.
NHTSA complaint #10136003 — an unverified report by a vehicle owner.
at 122,000 milesKissimmee, FL
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
I DT: THE CONSUMER SPOKE TO A DEALER AND ASKED THEM IF SOME REPAIR WORK WAS DONE FOR RECALL CAMPAIGN 00V419001 ON 1997 NISSAN QUEST. CONSUMER SPOKE WITH SOMEONE IN TAMPA AT COURTESY NISSAN, WHO TOLD HER THAT THE WORK WAS FIXED, BUT COULD NOT PROVIDE ANYTHING IN WRITING TO PROVE IT DUE TO THE PREVIOUS OWNER'S PRIVACY. ANOTHER DEALER IN ORLANDO, UNIVERSAL NISSAN , SAID THAT IT DID NOT APPEAR TO BE FIXED. THE CONSUMER CALLED NISSAN ABOUT A MONTH AGO AND ASKED THEM IF THEY COULD CHECK IT, AND THEY SAID THEY COULD SEND HER SOMETHING, BUT THE CONSUMER HAS NOT HEARD ANYTHING YET.
NHTSA complaint #10135978 — an unverified report by a vehicle owner.
Mesa, AZ
SEAT BELTS
MY SON RECENTLY GRADUATED TO A BOOSTER SEAT. I PURCHASED COSCO TRAVELER HIGH BACK BOOSTER. MY SON FITS ALL OF THE SPECIFICATIONS FOR THIS BOOSTER SEAT. I INSTALLED IT PROPERLY. MY SON WAS IN THE BOOSTER SEAT. AS I WAS DRIVING ALONG THE FREEWAY MY SON DROPPED HIS BOOK ON THE FLOOR. HE LEANED FORWARD TO PICK IT UP FROM THE FLOOR AND THE ARM OF THE BOOSTER SEAT CAUSED THE SEAT BELT BUTTON ON THE LATCH TO DEPRESS, WHICH THUS UNBUCKLED THE SEAT BELT AND CAUSED MY SON TO FALL OUT OF HIS SEAT WHILE REACHING FOR HIS BOOT. THE SEAT BELT UNBUCKLES EVERY SINGLE TIME MY SON LEANS FORWARD AT ALL DUE TO THE "ARM" OF THE BOOSTER SEAT. IT IS MY OPINION THAT IN THE EVENT OF AN ACCIDENT, THE FORCE OF HIS BODY WEIGHT AGAINST THE SEAT BELT WOULD CAUSE THE SEAT BELT TO UNBUCKLE. THUS THE RESTRAINT WOULD NOT BE RESTRAINING HIM.
NHTSA complaint #10130587 — an unverified report by a vehicle owner.
Providence, RI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY 97 NISSAN QUEST GXE SLIDING DOOR OPENS UNEXPEDTEDLY WHILE DRIVING. ESPECIALLY WHEN RUNNING OVER BUMPS AND POT HOLES.
NHTSA complaint #10122290 — an unverified report by a vehicle owner.
Louisville, KY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THERE IS A STRONG SMELL OF FUMES, AND NOISE COMING FROM THE DEFOGGER WHEN THE AIR CONDITIONER IS TURNED ON, DISTRACTING THE CONSUMER FROM THE ROAD. THIS COULD CAUSE AN ACCIDENT.
NHTSA complaint #10117575 — an unverified report by a vehicle owner.
at 50,000 milesBerwick, ME
ELECTRICAL SYSTEM
I HAVE HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM IN THIS VAN. VARIOUS LIGHTS WILL COME ON WHEN I TURN ON THE OPERATING LIGHTS AT NIGHT, BUT SOME WILL RANDOMLY NOT WORK. FOR EXAMPLE, THE LIGHTS ON THE HEATER WILL SOMETIMES COME ON IF I PUSH BUTTONS UP AND DOWN THE PANEL, OR TURN THE FAN OFF AND ON. SOMETIMES I CAN GET THE LIGHTS ON THE AM/FM CASSETTE TO COME ON IF I PUSH VARIOUS BUTTONS FOR THE RADIO STATIONS. THE LIGHTS ON THE DASHBOARD HAVE GONE OUT COMPLETELY BY DEGREES. I CURRENTLY HAVE A DARK DASHBOARD. THESE PROBLEMS STARTED HAPPENING THE DAY I BOUGHT THIS VEHICLE USED, AND I TOOK IT BACK TO SOMERSWORTH NISSAN (IN SOMERSWORTH, NEW HAMPSHIRE) WHERE I BOUGHT IT. BUT FIRST THEY SAID THEY COULD NOT GET THE PROBLEM TO HAPPEN, SO I TOOK IT BACK EXACTLY WHEN IT WAS HAPPENING ONCE, AND THAT TIME THEY SAID THEY COULD NOT FIX THE PROBLEMS, THAT IT MUST BE ELECTRICAL AND WOULD COST ME A LOT OF MONEY TO FIGURE OUT WHAT IS WRONG AND FIX IT. THIS DEALERSHIP ALSO FORCED ME TO PURCHASING A ONE YEAR WARRANTY ON THE VEHICLE, AND WHEN I TRIED TO CANCEL THE WARRANTY WITHIN THE TIME THE CONTRACT ALLOWED, THEY REFUSED TO ALLOW ME TO CANCEL IT, AND SAID, SO SUE US!. THEY KNEW I WAS A SINGLE MOM, WHO WAS TRYING TO FIND A CAR THAT WOULD ACCOMMODATE MY SIX CHILDREN, AND THEY KNEW I COULD NOT AFFORD TO TAKE THEM TO COURT. SINCE PURCHASING THIS CAR THREE YEARS AGO FROM SOMERSWORTH NISSAN IN SOMERSWORTH, NEW HAMPSHIRE, I HAVE BEEN MADE AWARE OF MANY ILLEGAL AND DIRTY BUSINESS DEALINGS WITH OTHERS.
NHTSA complaint #10093194 — an unverified report by a vehicle owner.
Lenexa, KS
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER SMELLED GAS FUMES. SHE HAS CHECKED, AND THERE WAS NO LEAKAGE NOR WAS VEHICLE LOSING GAS. ALSO, THERE WASN'T ANY FIRE. BUT THE FUMES WERE VERY STRONG. CONSUMER WAS VERY CONCERNED. SHE WILL TAKE THE VEHICLE TO THE DEALER VERY SOON.
NHTSA complaint #10087228 — an unverified report by a vehicle owner.
at 61,000 milesLong Beach, CA
TIRES:SIDEWALL
WHILE DRIVING AT 65 MPH CONSUMER HEARD AN EXPLOSION AND SLOWED DOWN. VEHICLE WAS PULLED OVER ON TO THE SHOULDER, WHERE THE CONSUMER NOTICED THAT THE ENTIRE SIDEWALL OF THE TIRE WAS BLOWN OUT.
NHTSA complaint #10081544 — an unverified report by a vehicle owner.
at 68,500 milesBlanchard, OK
ELECTRICAL SYSTEM:WIRING
I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.
NHTSA complaint #10075439 — an unverified report by a vehicle owner.
at 68,500 milesBlanchard, OK
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.
NHTSA complaint #10075439 — an unverified report by a vehicle owner.
at 68,500 milesBlanchard, OK
FUEL SYSTEM, GASOLINE
I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.
NHTSA complaint #10075439 — an unverified report by a vehicle owner.
at 68,500 milesBlanchard, OK
SEAT BELTS:REAR/OTHER
I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.
NHTSA complaint #10075439 — an unverified report by a vehicle owner.
at 83,200 milesPhoenix, AZ
POWER TRAIN
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
NHTSA complaint #10070856 — an unverified report by a vehicle owner.
Summerville, SC
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DOORS LOCK AND UNLOCK BY THEMSELVES RANDOMLY
NHTSA complaint #10069422 — an unverified report by a vehicle owner.
at 83,200 milesPhoenix, AZ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
NHTSA complaint #10070856 — an unverified report by a vehicle owner.
at 83,200 milesPhoenix, AZ
STEERING
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
NHTSA complaint #10070856 — an unverified report by a vehicle owner.
Murrieta, CA
UNKNOWN OR OTHER
PURCHASED USED 56K W/IN 30DAYS ENGINE LIGHT AIR CONDITIONER WORKEDAT FIRST, THEN SOMETIMES NOT AIR CONDITIONER NEVER COOLED THE CAR LIKE OTHERS WE USE. WHEN DRIVING MORE THAN 60 MILES OR SO. I HAVE HAD THE CAR STOP/STALLED. ALL PANEL LIGHTS COME ON/ENG LIGHT. I WAS STALLED TWICE ON THE FASTRAK,91/55. AND TWICE ON A LONG TRIP ON 5/101 FRWY. I AM SCARED TO DRIVE THIS CAR IT IS UNPREDICTABLE. PLEASE ADVISE
NHTSA complaint #10069355 — an unverified report by a vehicle owner.
at 83,200 milesPhoenix, AZ
UNKNOWN OR OTHER
I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.
NHTSA complaint #10070856 — an unverified report by a vehicle owner.