FaultScore report
Owners have filed 42 complaints about the 1990 Oldsmobile Cutlass Supreme with NHTSA between 1996 and 2005. The largest single group is the body & structure.
42
Complaints
4
Crashes reported
1
Fires reported
0
Injuries reported
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
0 crashes, 1 fires · median 123,000 mi
2 crashes, 0 fires
1 crashes, 0 fires
Median failure at 67,750 miles
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
STRUCTURE
STICKING THROTTLE
JACK FAILURE
===
JACK FAILURE
STEERING WHEEL SEPARATION
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Suspension
Vehicles located in the high corrosion provinces east of the Manitoba/Ontario border. Certain vehicles may exhibit a condition in which the frame/cradle retainer bolts pull through the retainers due to corrosion of the retainer. If both front bolts or both rear bolts pull through, the frame/cradle would not be properly supported and the intermediate steering shaft may separate from the steering gear. If this were to occur while the vehicle was in motion, a vehicle crash could result without prior warning. Correction: Dealers will replace the front and rear frame/cradle bolts and retainers. Note: This recall superceedes TC recall 1995-010.
Steering
On certain vehicles located in New Brunswick, Nova Scotia, Newfoundland and Prince Edward Island, extreme levels of moisture and salt can result in corrosion at or near the engine cradle mounts resulting in possible failure of the mounts. If failures occur at both rear mounts or both front mounts, movement of the cradle can cause separation of the steering intermediate shaft resulting in loss of steering control. Correction: Dealers will install reinforcement plates on repairable cradles, non repairable cradles will be replaced.
Suspension
On certain vehicles, cracks may develop in the wheel mounting surface, and, should the cracks become severe enough, the wheel could completely separate from the vehicle. This could adversely affect steering and braking control and result in a crash without prior warning. Correction: Vehicles will be inspected and wheels falling within a specified date code range will be replaced.
Steering
On certain vehicles, the rear engine cradle bolts may pull through due to corrosion of the retainers. If this should occur, the cradle would no longer be supported at these mounting locations and the steering shaft may separate from the steering gear. This could result in loss of steering control. Correction: Rear cradle bolts and retainers will be replaced.
Suspension
On certain vehicles, the steel wheels may develop cracks in the wheel mounting surface and, should the cracks become severe enough, the wheel could completely separate from the vehicle. This could adversely affect steering and braking control and result in a vehicle crash. Correction: Wheels will be inspected and replaced if required.
Emissions
Certain vehicles may not comply with CMVSS 1103 - Exhaust Emissions. Cracks may develop in the casing of the integrated direct ignition coil. Correction: Ignition coils will be inspected and replaced if necessary.
Seats And Restraints
On certain vehicles, the front shoulder seat belt webbing may separate at the seat belt upper guide loops (driver and/or passenger side). Separation of the webbing would occur without prior warning and could increase the risk of injury to belted front outboard occupants in the event of a crash. Correction: Dealers will install a controlled rotation bracket on both the driver and passenger side front seat shoulder belt guide loops to prevent this condition from occuring.
Lights And Instruments
THE BRAKE STOPLAMP SWITCH CONTACTS MAY EITHER NOT CLOSE OR NOT OPEN RESULTING IN TWO POSSIBLE SETS OF CONDITIONS. FIRST, IF THE SWITCH CONTACTS WILL NOT CLOSE, THE BRAKE STOPLAMPS WILL NOT ILLUMINATE AND THE CRUISE CONTROL WILL NOT ENGAGE. SECOND, IF THE SWITCH CONTACTS WILL NOT OPEN, THE CONTROL WILL DISENGAGE DURING BRAKE PEDAL APPLICATION BUT WILL RE-ENGAGE WHEN THE BRAKE PEDAL IS RELEASED. (NOTE: THE CRUISE CONTROL WILL REMAIN DISENGAGED IF THE VEHICLE IS SLOWED BELOW 19-23 KILOMETRES. THE DRIVER MAY ALSO DISENGAGE THE CRUISE CONTROL MANUALLY AT THE CRUISE CONTROL SWITCH). CORRECTION: AN IMPROVED STOPLAMP SWITCH WILL BE INSTALLED ON AFFECTED VEHICLES.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
CONSUMER NOTICED THAT FIRE WAS COMING FROM THE SIDE OF THE TRUNK. FIRE DEPARTMENT WAS NOTIFIED, AND IT WAS DETERMINED THAT THE ANTENNA WIRES CAUSED THE FIRE.
NHTSA complaint #10103219 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE CLUB WAS ATTACHED TO BRAKES AND CONSUMER STARTED VEHICLE, AND VEHICLE SPEEDED UP/ HIT THREE, AND VEHICLE STOPPED ON IMPACT. DEALERSHIP WAS AWARE OF PROBLEM PRODUCT COMPANY WAS A LAWMAN ARMOR CORPORATION.
NHTSA complaint #895998 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
BRAKE CLUB WAS ATTACHED TO BRAKES AND CONSUMER STARTED VEHICLE, AND VEHICLE SPEEDED UP/ HIT THREE, AND VEHICLE STOPPED ON IMPACT. DEALERSHIP WAS AWARE OF PROBLEM PRODUCT COMPANY WAS A LAWMAN ARMOR CORPORATION.
NHTSA complaint #895998 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS DRIVING APPROXIMATELY 18-20 MPH ON THE OFF RAMP. WHILE MERGING INTO HIGHWAY A NOISE CAME FROM DASH AREA, AND DASH FLICKERED AND WENT OUT ELECTRICALLY. THE NOISE AND FLICKER COINCIDED WITH LOSS OF BRAKES, UP TO APPROXIMATELY 15 SECONDS. THEN VEHICLE HYDROPLAINED AND STRUCK ANOTHER VEHICLE.
NHTSA complaint #838454 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
ON APR.12,1996,MY GIRLFRIEND WAS DRIVING ON THE EXPRESSWAY WHEN SHE FELT VIBRATION IN THE STEERING WHEEL SHE IMMEDIATELY DROVE HOME AND ASKED ME TO CHECK ON IT. I DROVE THE CAR FOR ONE BLOCK NOTICEING THAT THE STEERING DIDN'T FEEL RIGHT. AS I DROVE FROM THE STOP SIGN, THE CAR SHOOK VIOLENTLY AS IF IT HAD JUST BEEN HIT. I LOST CONTROL OF THE CAR(NO STEERING),AND HIT A TELEPHONE POLE, WRECKING THE FRONT END. UPON INSPECTION OF THE CAR, I FOUND THE MOTOR SITTING ON THE GROUND DETACHED FROM THE CAR. I HAD THE CAR TOWED HOME. IT WASN'T UNTIL TWO WEEKS LATER THAT I FOUND OUT ABOUT THE RECALL ON THE CRADLE BOLTS. I THEN TOOK THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT. TWO WEEKS LATER I RECIEVAD A PHONE CALL FROM SOMEONE AT GM. THE MAN I TALKED TO SAID THAT THEY WOULDN'T FIX MY CAR BECAUSE (THE WAY HE DESCRIBED IT) THE FRAME SURROUNDING THE CRADLE BOLT HAD RUSTED, NOT THE CRADLE BOLT ITSELF. IN MY OPINION, ANY SPOT ON A PEICE OF METAL THAT STARTS TO RUST WILL CUASE THE SURROUNDING AREAS OF METAL TO RUST ALSO. WHEN I EXPLAINED THIS TO HIM,HE INSISTED THAT THIS WAS NOT TRUE AND THAT GM WAS NOT LIABLE FOR THOSE KIND OF CIRCUMSTANCES. IN ALL, HE TOLD ME THAT GM WOULD NOT EVEN BE ABLE TO JUST REPLACE THE RECALLED PART BECAUSE OF THE EXTENSIVE DAMAGE TO THE SUBFRAME,AND THAT I WOULD HAVE TO PAY FOR ALL REPAIRS TO THE CAR. I TOLD HIM THAT I WAS VERY UNSATISFIED WITH HIS DECISION,AND HE SAID THAT HE STILL REFUSED TO EVEN TRY TO HELP. AFTER THAT, I DIDN'T KNOW WHAT TO DO. I STOPPED MAKING PAYMENTS. TWO WEEKS LATER, I ARRIVED HOME FROM WORK TO FIND THAT MY CAR HAD BEEN TOWED BACK TO MY HOUSE AND LEFT WITH THE KEYS IN THE IGNITION AND NO PRIOR NOTIFICATION OF THIS. I LET THE CAR SIT AND AS A RESULT OF NOT KNOWING WHAT TO DO AND NOT MAKING PAYMENTS, THE CAR WAS REPOSSESSED. THIS PROBABLY ISN'T THE RIGHT CHANNEL TO GO THRU, BUT IS THERE ANYTHING YOU CAN DO TO HELP ME RESOLVE THIS MATTER? I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME.
NHTSA complaint #704295 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
STRUCTURE
I HAVE A 1990 OLDSMOBLE CUTLASS SUPREME. A RECALL #00065 FOR GM WAS DONE ON MY CAR AND ONLY THE FRONT CRADLE BOLTS AND RETAINERS WERE DONE. BUT UPON REVIEWING NHTSA'S RECALL #00V189000 THE FRONT AND REAR SHOULD HAVE BEEN DONE. SINCE THE REFUSAL FROM GM THE REAR BOLTS HAVE COME DOWN AND MY ENGINE IS LEANING BACK. I HAVE TALKED TO THE DEALER TWICE AND THE MANUFACTURE GM 3 TIMES AND THEY BOTH SAY THAT THEY ONLY HAVE TO DO THE FRONT CRADLE BOLTS FOR THEIR RECALL AND NOT THE REAR. I ALSO HAVE MY ORIGINAL RECEIPT THAT SAYS ONLY 2 BOLTS AND RETAINERS WERE BOUGHT AND INSTALLED.
NHTSA complaint #10140878 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
ENGINE FELL OUT OF VEHICLE. MR (NOTE: EXEC SEC CONTROLLED A CORRESPONDENCE REGARDING MR. GRANT'S VEHICLE - SEE ODI REFERENCE NO. 10012283, CCMMERCURY NO. ES03-001972). THE REPLACED THE FRONT FRAME /CRADLE BOLTS UNDER RECALL, HOWEVER ON DEC 12, 2002 THE REAR FRAME/ CRADLE BOLTS AND RETAINER SEPARATED.
NHTSA complaint #10015199 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
CONSUMER NOTICED THAT FIRE WAS COMING FROM THE SIDE OF THE TRUNK. FIRE DEPARTMENT WAS NOTIFIED, AND IT WAS DETERMINED THAT THE ANTENNA WIRES CAUSED THE FIRE.
NHTSA complaint #10103219 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE DIGITAL DASHBOARD COMPONENT DOESN'T WORK 99% OF THE TIME. I NEVER KNOW THE SPEED I AM GOING, OR IF CHECK ENGINE LIGHT OR ANYTHING COMES ON. WHEN THE DASH DOES COME ON IF YOU HIT THE SLIGHTEST BUMP IT GOES BACK OFF. I FEEL THIS IS UNSAFE. AS I RESEARCHED THIS SITE FOR SIMILAR PROBLEMS WITH THE SAME CAR I FIND THAT MY COMPLAINT IS THE 5TH ONE FOR THE SAME EXACT PROBLEM. I HAVE BOUGHT AND REPLACED THE COMPONENT THINKING IT WOULD FIX THE PROBLEM, BUT IT DIDN'T. IT IS WITH THE WIRING ITSELF. A DEFECT IN THE WRING FROM THE MANUFATURER, AGAIN IT'S NOT THE COMPONENTS. I WOULD LIKE A RECALL TO BE ISSUED FOR THIS PROBLEM. I STILL HAVE THE OLD DASH COMPONENT SO IF THEY NEED TO BE TESTED.
NHTSA complaint #10086856 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHEN THE BATTERY WAS REPLACED, THE VEHICLE HAD TO BE TOWED. THE VEHICLE HAD TO BE REPROGRAMMED. THE OWNER STATED THERE WAS NO WHERE IN THE MANUAL THAT STATED THE VEHICLE WOULD NEED TO BE REPROGRAMMED WITH EVERY BATTERY CHANGE. ALSO, THE CONSUMER STATED WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR THE VEHICLE STALLED.
NHTSA complaint #10055768 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD LATCH CABLE FROZE AND THE HOOD RELEASE LEVER BROKE. IN TURN THEE CABLE AND THE LEVER MUST BE REPLACED.
NHTSA complaint #10050900 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
CONSUMER CALLED COMPLAINING ABOUT REAR CARRIAGE BOLTS PROBLEM. STATED FRAME CAME DOWN ON THE CAR, CAUSING ENGINE TO FALL OUT OF THE VEHICLE.MANUFACTURER AND A DEALER WEE CONTACTED, AND STATED THAT WAS NOT A PROBLEM, AND THAT THEY HAVE NOT HEARD OF THE PROBLEM BEFORE.
NHTSA complaint #10027170 — an unverified report by a vehicle owner.
STRUCTURE
LTR FM BRYAN GRANT (NJ) *MR. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE REPLACEMENT OF THE FRONT AND REAR FRAME CRADLE BOLTS, THE DEALER ONLY REPLACED THE FRONT FRAME CRADLE BOLTS AND RETAINERS, HOWEVER MONTHS LATER THE ENGINE HAD FALLEN FROM THE VEHICLE, WHICH LEFT THE VEHICLE WITH NO STEERING CAPABILITY AND SUBSEQUENTLY THE VEHICLE HAD TO BE TOWED, THE CONSUMER WAS INFORMED THE REAR FRAME CRADLE BOLTS HAD SEPARATED, WHICH WAS SUPPOSE TO HAVE BEEN REPLACED DURING THE INITIAL RECALL. *JB *CB
NHTSA complaint #10012283 — an unverified report by a vehicle owner.
STRUCTURE
THE CONSUMER RECEIVED A NOTIFICATION REGARDING THE REPLACEMENT OF THE FRONT AND REAR CRADLE BOLT RETAINER, HOWEVER THE DEALER ONLY REPLACED THE FRONT CRADLE BOLTS. *AK
NHTSA complaint #10011431 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES WHILE DRIVING AND WITH NO WARNING THE ENGINE CRADLE DROPED. CAUSE UNKNOWN DEALER NOTIFIED.
NHTSA complaint #8014750 — an unverified report by a vehicle owner.
STRUCTURE
NHTSA RECALL 00 V 189 000/MANUFACTURER'S RECALL 00061/65 CONCERNING ENGINE CRADLE BOLT: WHILE BEING SERVICED FOR AN OIL CHANGE, TECHNICIAN INFORMED OF A SEVERE CORROSION AROUND RETAINER BOLTS. DEALER AND MANUFACTURER WERE NOTIFIED, THEY INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK
NHTSA complaint #8011545 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE CLUB WAS ATTACHED TO BRAKES AND CONSUMER STARTED VEHICLE, AND VEHICLE SPEEDED UP/ HIT THREE, AND VEHICLE STOPPED ON IMPACT. DEALERSHIP WAS AWARE OF PROBLEM PRODUCT COMPANY WAS A LAWMAN ARMOR CORPORATION.
NHTSA complaint #895998 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
BRAKE CLUB WAS ATTACHED TO BRAKES AND CONSUMER STARTED VEHICLE, AND VEHICLE SPEEDED UP/ HIT THREE, AND VEHICLE STOPPED ON IMPACT. DEALERSHIP WAS AWARE OF PROBLEM PRODUCT COMPANY WAS A LAWMAN ARMOR CORPORATION.
NHTSA complaint #895998 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
THE BRAKE LAMP SWITCH FAILED PRIOR TO RECALL NOTICE 90V-185, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED DUE TO VIN. NLM
NHTSA complaint #561584 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE REAR RIGHT AND LEFT BRAKE CALIPERS HAVE BOTH FAILED..THE LEFT ONE WAS COMPLETED REPLACED BACK IN 1993 DUE TO COMPLETE LOCK UP.THE RIGHT BRAKE AT THE TIME WAS OK. THEN THIS MONTH I HAD A BRAKE FAILURE IN MY DRIVEWAY..I KEPT TRYING TO MAKE THE PARKING BRAKE WORK FOR NMONTHS AND IT NEVER DID. THEN WHEN I TOOK THE WHEEL OFF TO LOOKS A THE BRAKES THE LEFT BRAKE HAD BURNED UP THE OUTBOARD SHOE ONLY AND NOT THE INBOARD SHOE..THIS CHEWED UP THE ROTOR. THE RIGHT SIDE HAD BEEN DOING NOTHING..THE SHOES STILL LOOKED NEW EXCEPT FOR DIRT..THE PUCKS HAD STUCK OUT AND LEFT THE SEALS ROLLED AND NOTHING WOULD RESET. IT FIRST COST ME $144.00 PLUS LABOR IN 1993 TO REPLACE THE LEFT REAR CALIPER WHICH JUST FAILED AGAIN. NOW I HAD TO HAVE ALL THE REAR BRAKES DONE OVER AND I HAVE COPIES OF THE RECIPT.*AK( DOT NUMBER: )
NHTSA complaint #743820 — an unverified report by a vehicle owner.
STRUCTURE
CONSUMER RECEIVED REPAIR KIT SENT FOR RECALL 00V189000. HOWEVER, CONSUMERS COMPLAINT IS THAT BOLTS SENT IN REPAIR KIT ARE NOT "LOCK-TIGHT," AND "BUSHING" THAT BOLT FIT INTO ARE CORRODED. *AK CONSUMER STATES HE TOOK VEHICLE TO DEALER FOR BUSHING RETAINER REPLACEMENT, THEY ADVISED CONSUMER HE WAS RESPONSIBLE FOR REPAIRS AND FRONT ALIGNMENT, CONSUMER BOUGHT THE PARTS AND TOOK VEHICLE TO AN INDEPENDENT MECHANIC, THE MECHANIC THEN SHOWED CONSUMER THERE WAS NOT A LOCK ON ANY BOLTS THAT WERE USED, CONSUMER WAS ADVISED THAT ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE HOLES IN THE CRADLE THAT THE BUSHINGS FIT INTO WERE RUSTED TOO BAD TO HOLD THE BUSHINGS TIGHT AND WOULD NOT HOLD ALIGNMENT, CONSUMER STATES HE IS UNABLE TO DRIVE VEHICLE.
NHTSA complaint #881523 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
GEAR SHIFT INDICATOR LIGHT ON DASH WENT OUT DUE TO ELECTRICAL SHORT. DEALER HAS BEEN NOTIFIED.
NHTSA complaint #881346 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DIGITAL DASHBOARD IS ACTING ERRATICALLY, IT WILL FLASH ON AND AND OFF, DOES NOT INDICATE CORRECT SPEED OR CORRECT MILEAGE.
NHTSA complaint #878450 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING ABOUT ANY SPEED COULD STEP ON THE BRAKES PEDAL, THEN WHEN LET GO, CALIPER WILL NOT RELEASE LIKE IT SUPPOSE TO. INSTEAD, IT WILL STAY CLOSED, AND HOLD ROTORS, MAKING NOISE.
NHTSA complaint #877526 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE PLASTIC CAME APART, CAUSING A LOSS OF PROTECTION. COULD NOT USE SEAT BELT.
NHTSA complaint #875643 — an unverified report by a vehicle owner.
STRUCTURE
AFTER RECEIVING A RECALL NOTICE FROM MANUFACTURER TOOK VEHICLE TO DEALER FOR CRADLE BOLTS REPLACEMENTS. BUT, AT TIME OF REPLACEMENT CONSUMER FOUND OUT THAT CRADLE WAS RUSTATED. *AK THE FRONT SUB FRAME FAILED.
NHTSA complaint #873916 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
REAR DISC BRAKES KEEP RUSTING UP AND FAILING. VEHICLE ENDS UP USING FRONT BRAKES, CAUSING PREMATURE FAILURE OF THE FRONT BRAKES.
NHTSA complaint #873789 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY DASHBOARD WOULD COME ON FOR A WHILE THEN WHILE DRIVING WILL GO OFF SO I CAN'T SEE HOW FAST I'M GOING OR HOW MUCH GAS I HAVE
NHTSA complaint #728794 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
FRONT LEFT SIDE OF THE FRAME SEPARATED FROM VEHICLE, CAUSING THE ENGINE/ TRANSMISSION, AND RACK AND PINION TO DROP. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.
NHTSA complaint #866499 — an unverified report by a vehicle owner.
STRUCTURE
THE CAR WAS ORIGINALLY PURCHASED IN MY WIFE'S NAME (JUDY LYNN MELIN NOW JUDY LYNN WALDREP). THE MILEAGE LISTED IS APPROXIMATE (CAR IS SITTING AT DEALER). WHILE MY WIFE WAS DRIVING THE CAR THROUGH A BUSY INTERSECTION, THE REAR CRADLE MOUNT DROPPED AND SHE LOST CONTROL OF THE CAR. OTHER CARS WERE SWERVING ALL AROUND HER TO AVOID HER. THROUGH SOME MIRACLE, SHE DID NOT STRIKE ANOTHER CAR OR ANY OBJECT; THE CAR ROLLED TO SAFETY, BUT MY WIFE WAS VERY SHAKEN. WE FOUND OUT THAT FOR THIS VERY TYPE OF CAR, IN OTHER STATES, GM/OLDSMOBILE DID A RECALL (97016) IN SEVERAL STATES, BUT NOT OURS (MINNESOTA). WE HAVE HEARD LOCAL MEDIA REPORTS ABOUT THIS PROBLEM OCCURRING IN MN, AND THE STATE ATTORNEY GENERAL'S OFFICE IS INVOLVED. WE HAVE CALLED OLDSMOBILE AND SPOKEN WITH THE DEALER. NEITHER, AT THIS POINT, ARE WILLING TO HELP US. WE JUST WANT TO RECOUP OUR LOSSES. WE BELIEVE THE MANUFACTURER SHOULD PAY FOR ALL REPAIRS AND ALL OUR OUT OF POCKET EXPENDITURES; THEY ARE FORTUNATE THERE WERE NO PERSONAL INJURIES OR THEY WOULD HAVE A LARGE LAWSUIT ON THEIR HANDS! PLEASE HELP!
NHTSA complaint #723677 — an unverified report by a vehicle owner.