39 of the
1,277 complaints filed about the Oldsmobile Silhouette
are about the equipment —
3% of everything owners reported.
The worst model year for it is 2000.
TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE DOOR LOCK FOB RE WAS FAILING. THE DOORS COULD BE LOCKED MANUALLY USING THE KEY BUT NOT USING THE KEY FOB. THE FAILURE ALSO CAUSED THE SECURITY SYSTEM TO FAIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TEST PRODUCED NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER STATED THE REMOTE KEY FOB WAS BARELY FUNCTIONALLY. UPDATED 11/28/11
NHTSA complaint #10397131 — an unverified report by a vehicle owner.
SLOWLY BUT SURELY, SOME OF MY ELECTRICAL SYSTEMS HAVE BEEN FAILING. IT FIRST STARTED WITH LIGHTS BURNING OUT REPEATEDLY, THEN WENT TO TURN SIGNALS NOT WORKING PROPERLY, THEN WENT TO POWER WINDOWS FUNCTIONING IMPROPERLY, THEN THE TEMPERATURE/MPG/OIL DISPLAY STOPPED FUNCTIONING, THEN I HAD TO REPLACE THE ALTERNATOR AND THE PROBLEMS GOT EVEN WORSE. I HAVE ALSO HAD ISSUES WITH THE VEHICLE DRIFTING UP TO 3 FEET BACKWARDS IF ON A SLIGHT INCLINE AND IN DRIVE. PLEASE CHECK INTO THESE ISSUES AND RESOLVE. I AM SCARED FOR MY FAMILY'S SAFETY DUE TO THE INCREASING ELECTRICAL ISSUES. I AM BEGINNING TO THINK THIS MAY BE A FIRE HAZARD. WE HAVE TRIED REPLACING THE SWITCHES FOR THE WINDOWS, THE BULBS AND TAIL LIGHT ASSEMBLY. THE ISSUES WITH THE WINDOWS GET BETTER WHEN THE SWITCH IS REPLACED AND THEN GET EVEN WORSE THAN BEFORE IN NO TIME FLAT. IN ADDITION TO THESE ISSUES WE HAVE HAD TO REPLACE THE BEARINGS REPEATEDLY.
NHTSA complaint #10369410 — an unverified report by a vehicle owner.
2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPENSION DID NOT OPERATE CRACKLED. POWER DOORS DID NOT OPEN WHEN SOMETHING GOT IN THE WAY. BRUISED SHOULDER BECAUSE OF THIS. PREMATURE TIRE WEAR, REPLACED TIRES AT 30,000 MILES. ALL SCHEDULED MAINTENANCE DONE. STORED IN A GARAGE MORE HIGHWAY MILES THAN CITY. HOW DID GM WANT TO HELP ME? DEALER DID PAPERWORK WHEN PURCHASING, TRIED TO PUSH OFF A CHEAPER MODEL ON AN ELDERLY WOMEN, AND CHANGED THE PROMISED 5 YEAR WARRANTY TO A 3 YEAR WARRANTY. MOTHER WAS JUST SO HAPPY SHE GOT THE RIGHT VEHICLE TO TAKE HOME, SHE NEVER NOTICED THE CHANGE IN THE WARRANTY. TRIED TO WORK WITH THE DEALER ON REPAIRS SINCE THERE WERE ONLY 39000 MILES, AND WE GOT A 'GEE, REALLY SORRY MA'AM, I UNDERSTOOD, BUT THERE WASN'T ANYTHING WE COULD DO ABOUT IT. WENT TO THE GM SERVICE LINE, AND DID NOT GET ANY HELP THERE EITHER, BUT SHE HAD A REAL PURDY FIRST NAME! SEEMED TO ME THESE WERE ALL RECURRING PREMATURE KNOWN FAILURES , YET GM DID NOT CARE TO STAND BEHIND THEIR PRODUCT! IT WAS A SHAME THEY PUSHED THE 5 YEAR WARRANTY SO EXTENSIVELY WHEN THEY HAD ALL THESE VEHICLES ON THEIR LOTS. PEOPLE, WE'VE BEEN HAD. I GREW UP IN OLDSMOBILE, BUT THE MORE I READ ABOUT GM - THE MORE LIKELY I AM TO BUY TOYOTA! THE GOOD NEWS IS THAT I FOUND A DEALER (NOT CLOSE TO HOME THOUGH) THAT WAS WILLING TO AT LEAST REPAIR THE FIRST SET OF WHEEL BEARINGS FOR $100. GOT THAT ON MY OWN, NOT THROUGH GM SERVICE HELP. I JUST HOPE THEY WILL BE AS NICE FOR THE NEXT SET OF WHEEL BEARINGS THAT NEED REPLACEMENT AND FOR THE GASKET THAT WAS JUST DISCOVERED. STILL WAITING TO HEAR FROM GM ON THE OTHER ISSUES. (NOT AS AN IMMEDIATE NEED AS THE WHEEL BEARINGS) I'M NOT HOLDING MY BREATH.
NHTSA complaint #10191801 — an unverified report by a vehicle owner.
1. NO EVENT, JUST FAILED. WINDOWS, FUEL SENSOR AND A/C. 2 . FRONT WINDOW ON 1995 OLDS SILHOUETTE VAN, FAILED AND WAS REPLACED. BOTH FRONT WINDOWS HAVE NOW FAILED. CONSEQUENCES ARE WE ARE UNABLE TO ROLL WINDOWS UP IN INCLEMENT WEATHER. WINDOW ON FRONT PASSENGER SIDE,2002 SILHOUETTE VAN HAS FAILED, WILL ROLL DOWN BUT NOT UP., FOR FROM 1 HOUR TO SEVERAL HOURS.. MOTOR WILL HAVE TO BE REPLACED IN ALL, DEALER SAYS. CONSEQUENCES ARE WE CAN'T ROLL WINDOW UP IN INCLEMENT WEATHER. 2. FUEL SENSOR HAS FAILED, GAS GAUGE DOES NOT WORK, STUCK IN CONSTRUCTION ZONE WHEN ON TRIP AND WE SHOWED FULL TANK OF GAS BUT THEN ALARM WENT OFF AND SHOWED EMPTY. 10 MILES FROM STATION. VERY NERVE WRACKING AS WE WOULD HAVE BEEN STUCK. MECHANIC PUT A TESTER ON IT, ALTHOUGH THE ALARM WENT OFF AS HE WAS DOING THIS, THE TANK HAD 3/4 FULL..IT ALSO SHOWED IT HAD TWO TIMES CAPACITY OF FUEL IN IT. MECHANIC WAS PUZZLED BY IT ALSO.. SAID IT WAS SENSOR AND HAS TO BE REPLACED. THE GAUGE SHOWS FULL UNTIL IT IS EMPTY THEN DROPS TO EMPTY AND ALARM SOUNDS. GAUGE GOES TO EMPTY WHEN IT IS SHUT OFF BUT THEN SHOWS FULL WHEN YOU START VAN. 3. MOTOR WAS REPLACED ON 1995 VAN BY A DEALER, THEN BOTH WINDOWS FAILED. ON 2002 VAN, WE WILL HAVE TO REPLACE WINDOW MOTOR ON DRIVERS SIDE. BAD PART IS GETTING SNOWED AND RAINED ON WHEN WINDOW STICKS AND WON'T GO UP. AND BEFORE WE HAD A/C FIXED WE COULDN'T USE WINDOWS FOR AIR. HAVE TO REPLACE FUEL SENSOR ON 2002. AD DEALER REPLACE FRONT AC COMPRESSOR/CONDENSER ON 2002 VAN FOR FRONT, BACK IS STILL NOT WORKING. DEALER SAYS SOMETHING IS IN REAR OF VAN THAT HAS TO BE FIXED AS IT DON'T SWITCH FROM HOT TO COLD, STAYS ON HOT. AND IT IS EXPENSIVE.
NHTSA complaint #10188086 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED DUE TO THE SHORT DRAIN LINE ON THE EVAPORATOR UNIT OF THE AIR CONDITIONING SYSTEM, THE MOISTURE BLEW BACK INTO THE VEHICLE SOAKING THE FIRE WALL AND THE CARPET. THE MOISTURE CAUSED MOLD AND UNHEALTHY AIR IN THE PASSENGER COMPARTMENT. THE CONTACT SUFFERED HEADACHES AND RESPITORY PROBLEMS DUE TO THE MOLD CAUSED BY THE MOISTURE IN THE VEHICLE. THE SERVICE DEALER HAD MADE REPAIRS AND THE MANUFACTURER WAS NOTIFIED. UPDATED 12/28/2006 -
NHTSA complaint #10174792 — an unverified report by a vehicle owner.
SLIDING DOOR PROBLEMS SINCE PURCHASE. DRIVER ELECTRIC SEAT "REPAIRED" SEVERAL TIMES AND STILL DOES NOT WORK. DEALER REPAIRED REAR COMPRESSOR AND BROKE COVER LATCH. THEY PUT A HOLE IN THE FRONT BUMPER AT THIS TIME. PASSENGER FRONT WINDOW CHOOSES NOT TO WORK AT RANDOM AND BACK LEFT SIDE WINDOW SOMETIMES DOES NOT CLOSE. TAPE PLAYER HAS ATE TAPES SINCE PURCHASE. NO AIR CONDITIONING!
NHTSA complaint #10168292 — an unverified report by a vehicle owner.
OUR 2001 OLDSMOBILE SILHOUETTE HAS HAD NUMEROUS ISSUES. THE ISSUES ARE PLACED IN A CLOSE CHRONOLOGICAL ORDER. ALL EVENTS HAVE OCCURRED AFTER 50K MILES WITH THE EXCEPTION OF THE POWER DOOR LOCKS. THE DEALER TOOK CARE OF ALL RECALLS. THE POWER DOOR LOCKS INTERMITTENTLY LOCK AND UNLOCK. THIS PROBLEM HAS BEEN TO THE DEALER OVER 4 TIMES. THE FIRST TIME THE DEALER REPLACED IGNITION SWITCH WIRING HARNESS AND THE LAST TIME THE DEALER REPLACED A CHAFED WIRE UNDER THE PASSENGER SEAT. THE OTHER TIMES THE DEALER COULD NOT ISOLATE. THE PROBLEM STILL OCCURRED. WE GOT TIRED OF BRINGING IT TO THE DEALER. THE DRIVERS SIDE SEAT HEATER HAD FAILED. AT 66K MILES, THE TRANSMISSION WENT OUT. IT WAS DUE TO A FAULTY SUN GEAR. I HAD TO REPLACE TIE RODS ON THE VEHICLE TWICE ON EACH SIDE. ONCE AROUND 70K AND ONCE AROUND 115K. THE FUEL ASCENDING UNIT FAILED AROUND 90K. ON THE PASSENGER SIDE I HAD TO REPLACE THE WHEEL BEARINGS AND THE CV AXLE. LIGHTS IN THE HEATER CONTROLS HAVE BLOWN AND THE ONLY WAY TO REPLACE THEM IS TO SOLDER NEW BULBS ONTO THE CONTROL MODULE. THE BLOWER MOTOR FAILED ON 1ST AND 2ND SPEED. WE EXPERIENCED THE SAME ENGINE OVERHEATING ISSUES AS SEEN BY OTHER INDIVIDUALS AT MYCARSTATS.COM. THIS RELATES TO THE COOLING SYSTEM. I HAD THREE SEPARATE ISSUES STEMMING FROM THIS. THE FIRST FAILURE WAS A BLOWN HEAD GASKET. ABOUT 8 MONTHS LATER THE UPPER MANIFOLD GASKET BLEW. SIX MONTHS LATER ANOTHER COOLING SYSTEM FAILURE BLAMED ON THE LOWER INTAKE MANIFOLD. MANY OF THE REPAIRS WHERE COSTLY. THE LOWER INTAKE MANIFOLD FAILURE WAS NEVER FIXED. WE DECIDED TO PASS THIS GM PIECE OF JUNK ON. IT HAD 137K MILES. MOST OF THE MILES DRIVEN WHERE HIGHWAY, VERY FEW CITY AND STOP-AND-GO.
NHTSA complaint #10163466 — an unverified report by a vehicle owner.
ON TWO OCCASIONS IN 2005, WE HAD INCIDENCES OF SUDDEN ACCELERATION. WE OWN A 1999 OLDSMOBILE SILHOUETTE MINIVAN AND IN GENERAL IT HAS BEEN A TROUBLE-FREE VEHICLE. IT IS WELL-MAINTAINED BY THE CHEVROLET-OLDSMOBILE DEALER. IN THE FIRST INCIDENT MY WIFE WAS DRIVING AND EASING INTO A PARKING PLACE WITH HER FOOT ON THE BRAKE. WHEN ABOUT 5 FEET FROM A CAR PARKED IN FRONT OF HER, THE CAR SUDDENLY ACCELERATED. SINCE SHE HAD HER FOOT ON THE BRAKE SHE MANAGED TO STOP THE VEHICLE BEFORE HITTING IT. ABOUT A MONTH LATER, I WAS EASING THE CAR INTO OUR GARAGE WITH MY FOOT ON THE BRAKE AND AS I APPROACHED RACKS AT THE BACK OF THE GARAGE, THE TIRES SQUEALED FORWARD BUT SINCE I HAD MY FOOT ON THE BRAKE I MANAGED TO STOP BEFORE HITTING THE RACK. I MEASURED THE DISTANCE FROM THE TIRE MARKS ON THE GARAGE FLOOR AND DETERMINED THAT THE BUMPER WAS ABOUT 3 FEET FROM THE RACK WHEN THE TIRES SPUN. IF I OR MY WIFE HAD PUSHED ON THE ACCELERATOR PEDAL ACCIDENTALLY, WE COULD NOT HAVE POSSIBLY STOPPED IN TIME TO PREVENT AN ACCIDENT. I AM A RETIRED MECHANICAL ENGINEER AND I CAN ASSURE THAT THIS INFORMATION IS CORRECT. IN BOTH CASES WE WERE USING OUR RIGHT FOOT ON THE BRAKE WHEN THE ACCELERATION OCCURRED. WE SUSPECT THE CRUISE CONTROL WHICH WAS ACTIVATED IN BOTH CASES. WE HAVE SINCE BEEN CAREFUL TO KEEP IT DEACTIVATED. BECAUSE OF THE TIRE STREAKS ON THE GARAGE FLOOR, I CAN PROVE THAT I HAD MY FOOT ON THE BRAKE AT THE TIME OF THE SUDDEN ACCELERATION. WE HAVE NOT HAD A RECURRENCE SINCE WE HAVE KEPT THE CRUISE CONTROL DEACTIVATED.
NHTSA complaint #10162874 — an unverified report by a vehicle owner.
DT: CONTACT STATED THE JACK THAT CAME WITH VEHICLE BROKE APART AFTER CHANGING A TIRE. THE DEALER OFFERED A GIFT CERTIFICATE. THE MANUFACTURER OFFERED NOTHING. *AK UPDATED 1/4/2006 -
NHTSA complaint #10143904 — an unverified report by a vehicle owner.
DT: THE CONSUMER STATED WHILE DRIVING HE LOST POWER TO HIS VEHICLE BECAUSE THE CABLE WAS TOUCHING THE BELT AND EVENTUALLY IT FRAYED THE BELT. THE DEALERSHIP REPLACED THE CABLE AND MADE SURE IT WAS PROPERLY SUPPORTED SO THAT IT WOULD NOT TOUCH THE BELT. HE NOTICED THAT THE A/C WAS NOT WORKING PROPERLY AND THE VOLTAGE WAS REALLY LOW.
NHTSA complaint #10128599 — an unverified report by a vehicle owner.
AWD DISABLE AND ABS LIGHTS ILLUMINATED. LEFT REAR WHEEL BEARING AND HUB ASSEMBLY FAILED AND WERE REPLACED (FOUR TIMES).*AK THE EVAP SOLENOID, FUEL SENDER AND PUMP ASSEMBLY WERE REPLACED. THE HEATING ELEMENT FOR THE FRONT DRIVER'S SEAT FAILED TWICE. THE RIGHT REAR SEAT BELT FAILED. THE RIGHT POWER SLIDING DOOR ACTUATOR MODULE FAILED. REAR WIPER FAILED INTERMITTENTLY. A/C CONDENSER FAILED. ENGINE FAILED.
NHTSA complaint #10114146 — an unverified report by a vehicle owner.
THERE IS A VERY FOUL ODOR THAT EMITS FROM THE A/C UNIT ON MY 2003 OLDS SILHOUETTE VAN. I'M CONCERNED THAT THIS MAY BE SOME SORT OF BACTERIAL/FUNGUS GROWTH THAT MAY BE MAINIFESTING ITSELF IN THE A/C UNIT. I DON'T WANT PEOPLE GETTING SERIOUSLY ILL BEFORE SOME SORT OF CORRECTIVE ACTION IS TAKEN. WHAT IS THE BEST COURSE OF ACTION THAT I NEED TO TAKE? THE DEALERSHIP (EARL OLDSMOBILE, CLEVELAND, OH) IS NOT TAKING THIS PROBLEM SERIOUSLY. PLEASE ADVISE, THANK YOU.
NHTSA complaint #10091063 — an unverified report by a vehicle owner.
DEFECTIVE AUTO JACK.*MR THE CONSUMER USED THE JACK AS INSTRUCTED IN THE MANUAL. AS THE CONSUMER BEGAN TO REMOVE THE WHEEL THE JACK BROKE AND THE VEHICLE COLLAPSED SUDDENLY. THE CONSUMER WAS ABLE TO GET OUT OF THE WAY WITHOUT BEING HURT. THE CONSUMER BELIEVES THE JACK IS MADE OF FLIMSY METAL. THE CONSUMER RETURNED THE JACK TO THE DEALER WHO DIDN'T SEEM THE LEAST BIT SURPRISED OR CONCERNED ABOUT THE COLLAPSE OF THE JACK. THE DEALER ORDERED A REPLACEMENT JACK.
NHTSA complaint #10079885 — an unverified report by a vehicle owner.
SEATBELT-2ND ROW PASSENGER SIDE BELT KEEPS PULLING TIGHTER AND TIGHTER AND LOCKING. CHILDREN WOULD REFUSE TO WEAR IT BECAUSE OF THE DISCOMFORT. REPLACED AND SEEMS FINE NOW. COMPUTER CONTROL- STILL ONGOING, BATTERY LIGHT KEEPS COMING ON AND OFF, ALTERNATER HAS BEEN REPLACED, STILL HAPPENING. SERVICE TRACTION CONTROL,TRACTION CONTROL OFF INDICATOR LIGHT, ABS INDICATOR LIGHT, AIR BAG INDICATOR LIGHT, ALL COME ON AT THE SAME TIME. VAN HESITATES AND THE HEADLIGHTS GO DIM THEN BRIGHT. DEALER HASN'T BEEN ABLE TO PINPOINT TROUBLE BUT AFTER THEY WORK ON IT, IT GOES AWAY FOR ABOUT 3 WEEKS AND STARTS AGAIN.
NHTSA complaint #10071259 — an unverified report by a vehicle owner.
WHEN TURNING THE VEHICLE OFF, THE HORN CONTINUOUSLY SOUNDED AND ALL THE DOORS AUTOMATICALLY LOCKED. THE DOORS COULD NOT BE MANUALLY OPENED. THE CONSUMER HAD TO TURN THE VEHICLE ON AND WAIT FOR A PERIOD OF FIVE TO TEN MINUTES AND THEN TURN THE VEHICLE OFF TO GET OUT OF THE VEHICLE. ALSO, POWER STEERING FLUID HAD TO BE ADDED EVERY 10,000 MILES AND THE VEHICLE OVERHEATED DUE TO FAULTY GASKETS. THE ENGINE HAD BEEN REPLACED TWICE. *AK WHEN THE DOORS LOCKED, THE WINDOWS WOULD NOT OPEN, THE DASH LIGHTS AND OVERHEAD LIGHTS WOULD GO OUT WHILE THE VEHICLE WAS IN MOTION, THE POWER LOCKS WOULD CHATTER WHILE THE VEHICLE WAS IN MOTION, THE LIGHTS WENT OUT IN THE DASH, THE DRIVER DOORS WOULD UNLOCK WHILE THE VEHICLE WAS IN MOTION, ALL THE DOORS WOULD LOCK WHEN THE VEHICLE WAS STOPPED AND COULD NOT BE OPENED MANUALLY OR OPEN THE WINDOWS, ALL OF THE DOORS WOULD UNLOCK WHEN THE VEHICLE WAS IN MOTION AND WAS INTERMITTENT, THE LEFT DOOR WOULD NOT UNLOCK WHEN THE IGNITION WAS TURNED OFF, THE STEERING PUMP WENT DRY WHILE DRIVING AND THE PUMP WENT DRY 5 ADDITIONAL TIMES AFTER 1005K MILES, THE DOORS LOCKED WHEN THE IGNITION WAS TURNED OFF AND WOULD BE UNABLE TO OPEN THE DOOR(S) OR WINDOW, THE POWER WINDOWS WERE INOPERATIVE, THE DRIVER MIRROR WOULD SHAKE, THERE WAS MOISTURE IN THE HEAD LAMP, THE HEADLIGHTS WOULD GO DIM AT NIGHT WHEN THE HEATER WAS TURNED ON, THE LEFT REAR WINDOW RATTLED, THE WIRING CHAFFED ON THE STUD UNDER THE CARPET IN THE VEHICLE, AND THE ELECTRICAL REMOTE DID NOT WORK UNTIL THE CONSUMER WAS CLOSE TO THE VEHICLE. THERE WERE TIMES WHEN THE DOORS WERE LOCKED AFTER THE IGNITION SWITCH WAS OFF, THE HORN WOULD START BLOWING AND WOULD NOT SHUT OFF UNTIL THE IGNITION SWITCH WAS TURNED BACK ON. *SC THE POWER MIRROR WERE INOPERATIVE.
NHTSA complaint #10064708 — an unverified report by a vehicle owner.
WHILE JACKING THE VEHICLE UP THE JACK DID NOT SUPPORT THE VEHICLE'S WEIGHT AND CRASHED TO THE GROUND. THE OWNER CONFRONTED THE DEALERSHIP AND THE MANUFACTURER BUT THEY BOTH SAYS THE FAILURE WAS NOT THEIR PROBLEM.
NHTSA complaint #10059372 — an unverified report by a vehicle owner.
INTAKE MANIFOLD GASKET LEAKING AT 38,000 MILES. REPLACE BY GM UNDER WARRANTY. INTAKE MANIFOLD LEAKING AGAIN AT 70,000 MILES. NEEDS TO BE REPLACED AGAIN. I CONTACTED GM CUSTOMER ASSISTANCE AND THEY BASICALLY SAID THEY WOULDN'T HELP ME BECAUSE THEY ALREADY PAID FOR IT ONCE. THIS PROBLEM IS IN ADDITION TO BRAKE CYLINDER PROBLEMS AND OTHER COOLANT SYSTEM PROBLEMS. I ALSO HAVE CONSIDERABLE LEAKS IN THIS VEHICLE.
NHTSA complaint #10053033 — an unverified report by a vehicle owner.
10/27/01 - HAD TO REPLACE MOTOR DO TO INTAKE MANIFOLD GASKET FAILURE INTERNALLY AT 62139 MILES. 08/27/03 - AGAIN VAN IS AT THE GARAGE WITH INTAKE MANIFOLD GASKET PROBLEMS THE MILEAGE IS NOW 102000.
NHTSA complaint #10036810 — an unverified report by a vehicle owner.
AIR CONDITIONING IS INOPERATIVE. WE HAVE HAD SEVERAL PROBLEMS WITH OUR A/C. THE FIRST COMPLAINT WAS A LOUD NOISE DURING OPERATION. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. OUR SECOND TRIP TO THE DEALERSHIP WAS REGARDING A FOUL ODOR FROM THE A/C. BOTH OF THESE ISSUES HAE TECHNICAL SERVICE BULLETINS. THE MOST RECENT TRIP TO THE DEALERSHIP WAS ON7/1/2003. THE DEALERSHIP FIXED THE FOUL ODOR SMELL, BUT ON 8/25/2003 OUR A/C STOPPED FUNCTIONING. ON 3/25/2003 THE VEHICLE HAD 22,000 MILES. ON 7/1/2003 THE VEHICLE HAD 58,400 MILES. AS OF 8/25/3003 OUR VEHICLE HAS 62,300 MILES. OUR VEHICLE CAME WITH THE 60,000 WARRANTY. I CALLED THE DEALERSHIP YESTERDAY TO REQUEST A SERVICE VISIT AND ASKED IF THE INOPERATIVE A/C WAS GOING TO BE COVERED UNDER WARRANTY AND OF COURSE I RECEIVED THE "YOU ARE OUT OF YOUR WARRANTY PERIOD" STATEMENT. THERE ARE CURRENTLY TWO TECHNICAL SERVICE BULLETINS INDICATING A PROBLEM WITH THE INOPERATIVE A/C'S FOR THIS VEHICLE. I CONTACTED OLDSMOBILE CUSTOMER SERVICE TO ASSIST WITH HAVING THE A/C FIXED UNDER WARRANTY. PALMEN OLDSMOBILE ALREADY DENIED WARRANTY SERVICE REGARDLESS OF TECHNICAL BULLETINS AND HISTORY OF PROBLEMS. PALMEN OLDSMOBILE WILL NOT FIX UNDER A GOODWILL WARRANTY. I BELIEVE THE A/C SYSTEM ON A NEW VEHICLE SHOULD LAST MORE THAN 2.5 YEARS.
NHTSA complaint #10036680 — an unverified report by a vehicle owner.