Owners have filed 139 complaints
about the 2000 Oldsmobile Silhouette with NHTSA between 2000 and 2020.
The largest single group is the engine & cooling.
Across this model's run it ranks 6 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Oldsmobile Silhouette. 50 means typical for this
model; 100 means roughly double.
Severity — 45
8.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Oldsmobile Silhouette
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
11.8%
10,000 – 24,999 miles
23.6%
25,000 – 49,999 miles
2035.7%
50,000 – 74,999 miles
1730.4%
75,000 – 99,999 miles
47.1%
100,000 – 149,999 miles
916.1%
150,000+ miles
35.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2000peak 10Jun 2020
NHTSA investigations into the 2000 Oldsmobile Silhouette
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE04064Opened 17 Sep 2004Closed 22 Dec 2004STRUCTURE:BODY:DOOR
POWER-SLIDING DOOR
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE W...
PE02017Opened 11 Feb 2002Closed 2 Aug 2002SEAT BELTS
SHOULDER HARNESS CLIP
SQ00014Opened 25 Jul 2000Closed 22 Oct 2001STRUCTURE
UNEXPECTED OPENING OF SLIDING DOOR
Recalls on the 2000 Oldsmobile Silhouette
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E005000
STEERING
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
08E050000
EXTERIOR LIGHTING:HEADLIGHTS
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
04V597000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
01V264000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Risk: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
01V067000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Risk: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
00V228003
SEAT BELTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
99V268000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: MINI VANS WITH EXTENDED WHEELBASE. SOME OF THESE VEHICLES HAVE INOPERATIVE FUEL TANK ROLLOVER VALVES AND FUEL LEAKAGE WOULD EXCEED THE PERMISSIBLE AMOUNT IN A ROLLOVER TEST. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY."
Risk: IN A VEHICLE ROLLOVER ACCIDENT, IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004446105,755 units in Canada
Other
On certain vehicles equipped with second-row bucket seats or captain's chairs and power sliding door on the passenger side, if a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. Correction: Dealers will replace the original interior power sliding door handle. The original handles are offset from the door panel and a passenger can wrap his or her fingers around them. The replacement door handles are essentially flush with the door trim, preventing a passenger from gripping them in the same fashion.
Recall 200123638,064 units in Canada
Other
Certain 1997-2001 Chevrolet Venture, Pontiac Montana/ Trans Sport, and Oldsmobile Silhouette mini vans equipped with passenger side power sliding doors that were serviced in campaign 01013 (01v-067) from April to August 2001. Also 2001 Chevrolet Venture, Pontiac Montana, and Oldsmobile Silhouette mini vans equipped with passenger side power sliding doors assembled in January through April 2001. These vehicles have inadequate front welds. If a front weld fails, the actuator can jam in the unlatched position and, when the sliding door closes, it will not be latched. If this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. An unrestrained occupant could fall out of the van and be injured. Correction: dealers will inspect the actuators for certain date codes and, if necessary, replace the actuators.
Recall 200105954,759 units in Canada
Structure
Certain vehicles may exhibit a condition in which the power sliding door closes, but is not latched, If this happens the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. An unrestrained occupant could fall out of the vehicle and be injured. Correction: Dealers will install a new power sliding door un-latch actuator assembly.
Recall 200019616,621 units in Canada
Seats And Restraints
Certain vehicles do not comply with the requirements of C.M.V.S.S. 209 - Seat Belt Assemblies. Vehicles may have seat belt assemblies that will not withstand the force requirements of the standard. In a crash, if the belt buckle fails, there is an increased risk of injury to the occupant. Correction: Suspect buckle assemblies will be replaced.
Recall 199918044 units in Canada
Fuel System
Certain vehicles do not comply with the requirements of CMVSS 301 - Fuel System Integrity. Vehicles have inoperative fuel tank rollover valves and fuel leakage could exceed the permissible amount in a rollover. In the presence of an ignition source, a fire could occur. Correction: Fuel tanks with inoperative rollover valves will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 150,000 milesWinfield, MO1 injured
STRUCTURE:BODY:DOOR
I PULLED THE HANDLE TO OPEN THE AUTOMATIC SLIDING DOOR WHEN I DID IT OPENED AND AT THE LAST MIN MY 3 YEAR OLD DAUGHTER LEANED UP AGAINST THE BACK OF THE VAN AS THE DOOR CONTINUED TO OPEN HER HEAD GOT CAUGHT BETWEEN THE OPEN DOOR AND THE OUTSIDE OF THE VAN WE PULLED AS HAD AS WE COULD TO GET THE DOOR TO SHUT TO DISLODGE HER FROM IN BETWEEN THE OPEN DOOR AND THE OUT SIDE OF THE VAN IT FINALLY SHUT . SHE HAD BRUISING ON HER HEAD.
NHTSA complaint #10211455 — an unverified report by a vehicle owner.
at 86,333 milesLincolnton, NCFire
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED WHILE DRIVING IN NORMAL CONDITIONS, THE ELECTRICAL WIRING IN THE REAR OF THE VEHICLE SMOLDERED. HOWEVER, NO FLAMES WERE VISUALLY SEEN. PRIOR TO THIS INCIDENT, THE SMELL OF SMOKE WAS PRESENT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT REPAIR SHOP. THE REPAIR PERSONNEL DISCOVERED THE RECEPTOR BOARD WAS DAMAGED AND THE GROUND WIRE HAD COMPLETELY BURNED. THE MANUFACTURER WAS INFORMED ALTHOUGH NO REPAIRS WERE MADE.
NHTSA complaint #10149795 — an unverified report by a vehicle owner.
at 67,000 milesHardwick, GACrash1 injured
AIR BAGS:FRONTAL
WHILE TURNING LEFT THE VEHICLE WAS INVOLVED IN SIDE COLLISION. NO REPORT OF AIR BAG DEPLOYMENT. AS A RESULT, DRIVER SUSTAINED HEAD AND HIP INJURIES.
NHTSA complaint #10115872 — an unverified report by a vehicle owner.
at 44,000 milesGuilford, CTCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING ON I-95 SOUTH IN MODERATE TRAFFIC AT ABOUT 30 MPH WHEN TRAFFIC SLOWED AHEAD OF ME. WHEN I APPLIED BRAKES, NOTHING HAPPENED. I APPLIED BRAKES WITH 2 FEET TO THE FLOOR AND NO RESPONSE. THE CRASH INVOLVED THE THREE CARS IN FRONT OF ME WITH NO SERIOUS INJURIES BUT IT WAS FRIGHTENING. I HAVE READ A FEW SIMILAR COMPLAINTS OF THIS TYPE FOR 2000 AND 1999 SILHOUETTES.
NHTSA complaint #10000633 — an unverified report by a vehicle owner.
Tampa, FLCrash5 injured
SEATS
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #763310 — an unverified report by a vehicle owner.
Dallas, TX1 injured
STRUCTURE:BODY:DOOR
THE CONSUMER PULLED THE DOOR HANDLE TO OPEN THE AUTOMATIC SLIDING DOOR, THE CONSUMERS ARM WAS BETWEEN THE RIGHT ARMREST AND THE DOOR, THE CONSUMER DID NOT LET GO OF THE HANDLE, FORGETTING THAT THE DOOR IS AUTOMATIC, AND WAS TRYING TO PULL THE DOOR OPEN, AS THE DOOR CAME BACK IT BEGAN TO PLACE EXTREME PRESSURE ON HIS THUMB AND HAND AND HE COULD NOT GET HIS HAND OUT, EVENTUALLY THE DOOR WAS REVERSED BUT THE CONSUMER SUSTAINED BRUISED THUMB, HAND AND STRAINED MUSCLES IN HIS RIGHT ARM AND SHOULDER. NLM
NHTSA complaint #562499 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 154,000 milesBonteir, MO
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL STARTED POURING OUT OF THE FILLER NECK. THE CONTACT STATED THAT REFUELING THE VEHICLE TOOK AN EXTENDED AMOUNT OF TIME TO ACCOMPLISH. ADDITIONALLY, THERE WERE SEVERAL UNKNOWN WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE O-RING AND RETAINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA complaint #11327285 — an unverified report by a vehicle owner.
at 154,000 milesBonteir, MO
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL STARTED POURING OUT OF THE FILLER NECK. THE CONTACT STATED THAT REFUELING THE VEHICLE TOOK AN EXTENDED AMOUNT OF TIME TO ACCOMPLISH. ADDITIONALLY, THERE WERE SEVERAL UNKNOWN WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE O-RING AND RETAINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA complaint #11327285 — an unverified report by a vehicle owner.
at 130,000 milesCarmel, IN
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE OCCURED A COUPLE OF TIMES PRIOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 134,000.
NHTSA complaint #10456505 — an unverified report by a vehicle owner.
at 100,000 milesNatrona Heights, PA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER SLIDING DOOR LATCH ACTUATOR FAILURE. LATCH IS STUCK IN OPEN POSITION, WILL NOT LATCH. EXACT SAME PROBLEM AS DESCRIBED IN PREVIOUS RECALLS NHTSA CAMPAIGN ID NUMBER: 01V067000 AND NHTSA CAMPAIGN ID NUMBER: 01V264000. OLDSMOBILE STATES VEHICLE HAS BEEN REPAIRED UNDER THE RECALL ALREADY IN 2002. I PURCHASED USED WITH LOW MILES (AROUND 70K) IN 2009. VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND IS IN CLOSE TO SHOWROOM CONDITION AS YOU COULD FIND FOR A 2000. OLDSMOBILE STATES THERE ARE NOT ENOUGH COMPLAINTS ABOUT THE REPAIR TO CONSIDER ANY ONGOING RECALLS. OLDSMOBILE INFORMS ME THAT WITH A VEHICLE OF THIS AGE, REGARDLESS OF MILEAGE OR CONDITION, MECHANICAL AND ELECTRICAL PARTS SHOULD BE EXPECTED TO FAIL. SOMEHOW, I DON'T CONSIDER MY DOOR FLYING OPEN GOING DOWN THE ROAD TO BE JUST A MINOR FAILURE OR INCONVENIENCE. IT IS A HUGE SAFETY ISSUE, ONE THAT HAS BEEN DOCUMENTED ENOUGH THAT THERE WAS AN INITIAL RECALL, THEN A SECOND RECALL TO FIX THE FIRST RECALL. OBVIOUSLY, THIS WAS A BAND AID REPAIR. I GOT MOST OF THE SERVICE RECORDS FROM THE FIRST TWO OWNERS. THIS VEHICLE WAS USED MOSTLY BY AN OLDER COUPLE AND THE SLIDING DOOR HAS MUCH LOWER THAN AVERAGE USE FOR A 100,000 MILE CAR. THERE ARE NOT THAT MANY OF THESE GM MINVANS ON THE ROAD, AND AS A RESULT THE ABSOLUTE NUMBER OF COMPLAINTS MIGHT BE LOW. IT SHOULD BE CONSIDERED THAT GM DID NOT PERFORM A SUFFICIENT REPAIR AND DID JUST ENOUGH TO GET BY. OLDSMOBILE TOLD ME THAT THE REPAIR AT THIS POINT IS UP TO THE CUSTOMER. WHAT WILL IT TAKE FOR THIS RECALL TO BE REVIEWED? FORTUNATELY NO ONE WAS IN MY CAPTAIN'S CHAIR WHEN OUR DOOR FLEW OPEN. WILL SOMEONE HAVE TO BE KILLED OR RUN OVER FOR THIS TO BE REVIEWED?
NHTSA complaint #10440873 — an unverified report by a vehicle owner.
at 100,000 milesNatrona Heights, PA
STRUCTURE:BODY
POWER SLIDING DOOR LATCH ACTUATOR FAILURE. LATCH IS STUCK IN OPEN POSITION, WILL NOT LATCH. EXACT SAME PROBLEM AS DESCRIBED IN PREVIOUS RECALLS NHTSA CAMPAIGN ID NUMBER: 01V067000 AND NHTSA CAMPAIGN ID NUMBER: 01V264000. OLDSMOBILE STATES VEHICLE HAS BEEN REPAIRED UNDER THE RECALL ALREADY IN 2002. I PURCHASED USED WITH LOW MILES (AROUND 70K) IN 2009. VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND IS IN CLOSE TO SHOWROOM CONDITION AS YOU COULD FIND FOR A 2000. OLDSMOBILE STATES THERE ARE NOT ENOUGH COMPLAINTS ABOUT THE REPAIR TO CONSIDER ANY ONGOING RECALLS. OLDSMOBILE INFORMS ME THAT WITH A VEHICLE OF THIS AGE, REGARDLESS OF MILEAGE OR CONDITION, MECHANICAL AND ELECTRICAL PARTS SHOULD BE EXPECTED TO FAIL. SOMEHOW, I DON'T CONSIDER MY DOOR FLYING OPEN GOING DOWN THE ROAD TO BE JUST A MINOR FAILURE OR INCONVENIENCE. IT IS A HUGE SAFETY ISSUE, ONE THAT HAS BEEN DOCUMENTED ENOUGH THAT THERE WAS AN INITIAL RECALL, THEN A SECOND RECALL TO FIX THE FIRST RECALL. OBVIOUSLY, THIS WAS A BAND AID REPAIR. I GOT MOST OF THE SERVICE RECORDS FROM THE FIRST TWO OWNERS. THIS VEHICLE WAS USED MOSTLY BY AN OLDER COUPLE AND THE SLIDING DOOR HAS MUCH LOWER THAN AVERAGE USE FOR A 100,000 MILE CAR. THERE ARE NOT THAT MANY OF THESE GM MINVANS ON THE ROAD, AND AS A RESULT THE ABSOLUTE NUMBER OF COMPLAINTS MIGHT BE LOW. IT SHOULD BE CONSIDERED THAT GM DID NOT PERFORM A SUFFICIENT REPAIR AND DID JUST ENOUGH TO GET BY. OLDSMOBILE TOLD ME THAT THE REPAIR AT THIS POINT IS UP TO THE CUSTOMER. WHAT WILL IT TAKE FOR THIS RECALL TO BE REVIEWED? FORTUNATELY NO ONE WAS IN MY CAPTAIN'S CHAIR WHEN OUR DOOR FLEW OPEN. WILL SOMEONE HAVE TO BE KILLED OR RUN OVER FOR THIS TO BE REVIEWED?
NHTSA complaint #10440873 — an unverified report by a vehicle owner.
Decatur, IL
EQUIPMENT
TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE DOOR LOCK FOB RE WAS FAILING. THE DOORS COULD BE LOCKED MANUALLY USING THE KEY BUT NOT USING THE KEY FOB. THE FAILURE ALSO CAUSED THE SECURITY SYSTEM TO FAIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TEST PRODUCED NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER STATED THE REMOTE KEY FOB WAS BARELY FUNCTIONALLY. UPDATED 11/28/11
NHTSA complaint #10397131 — an unverified report by a vehicle owner.
at 100,000 milesManchester, NH
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE VEHICLE WAS SEVERELY OVER HEATING MAKING IT IMPOSSIBLE TO DRIVE. A PRIVATE MECHANIC REPLACED THE WATER PUMP AND THERMOSTAT IN MARCH 2011 HOWEVER, THE VEHICLE CONTINUED TO OVERHEAT. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT THE VEHICLE WAS NOT INSPECTED. THE CURRENT MILEAGE WAS 112,000 AND THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10389729 — an unverified report by a vehicle owner.
Earlville, NY
ENGINE AND ENGINE COOLING:ENGINE
2000 OLDSMOBILE SILHOUETTE: INTAKE MANIFOLD LEAKING COOLANT. UNDERSTAND IT IS A DEFECT. REQUIRES CONSTANT ATTENTION, OIL CHANGES AND ADDITION OF COOLANT. UNDERSTAND ELECTRICAL PROBLEMS ARE A DEFECT AS WELL. HAVE BEEN EXPERIENCING THEM SINCE PURCHASE.
NHTSA complaint #10365731 — an unverified report by a vehicle owner.
at 58,000 milesWorth, IL
EXTERIOR LIGHTING
FOG LAMP ASSEMBLIES MOUNTED IN LOWER FRONT BUMPER ARE DEFECTIVE. I FEEL THEY ARE POORLY CONSTRUCTED AS WELL. THE SOLID GLASS LENS SEPARATES FROM THE HOUSING. DRIVER SIDE FELL OFF MY VAN GOING DOWN MY STREET. UPON INSPECTION, PASSENGER SIDE FELL APART IN MY HANDS. IF THIS GLASS HOUSING WERE TO FALL OFF VEHICLE AT A HIGHER RATE OF SPEED, IT COULD POSSIBLY INJURE SOMEONE.
NHTSA complaint #10262369 — an unverified report by a vehicle owner.
at 120,000 milesAvondale, AZ
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS NO THE FREEWAY AND THERE IS A LOT OF CONSTRUCTION SO THERE IS NO WHERE TO PULL OVER THE CAR GOT REALLY HOT. I WAS TRYING TO GET OFF THE FREEWAY AS I WAS GOING ON THE OFF RAMP THE CAR TEMP ALL THE SUDDEN WENT RED THEN ENGINE HAD STOPPED. I HAD MY GIRLS IN THE CAR. THEY WHERE VERY SCARED. COME TO FIND OUT THE HEAD GASKET WENT OUT FOR THE SECOND TIME. IT WENT OUT JUST AFTER I BOUGHT THE CAR IT WAS AT 41000 MILE NOW AT 120000 IT GOES OUT AGAIN IT IS NOW GOING TO COST ME ANOTHER $1700 TO FIX IT. I HAVE READ A LOT OF COMPLAINTS ABOUT THIS PROBLEM WHY HAVE YOU NOT LOOK IN TO THIS PROBLEM. IS IT A SAFETY PROBLEM THESE CAR HEAT UP INSTEADLY AN THE ENGINE HAS A FAIL SAFE THAT SHUTS IT OFF. IF IT WOULD HAVE SHUT OFF A FEW MOMENTS EARLIER I WOULD HAVE STILL BEEN ON THE FREEWAY AND I WOULD HAVE BEEN HIT.
NHTSA complaint #10258653 — an unverified report by a vehicle owner.
at 40,000 milesColorado Springs, CO
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. WHENEVER THE CONTACT FILLED UP HIS VEHICLE WITH GASOLINE, HE NOTICED THAT THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT. THE CONTACT ALSO NOTICED THAT THE FUEL GAUGE WOULD NOT GO UNDER A HALF A TANK. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE GAS TANK NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 63,000 AND FAILURE MILEAGE WAS 40,000.
NHTSA complaint #10242303 — an unverified report by a vehicle owner.
at 1,000 milesNaples, FL
WHEELS
TL*THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE FRONT END NEAR THE WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THEY REPLACED THE FRONT PASSENGER SIDE TIRE. THE CURRENT MILEAGE WAS 35,554 AND FAILURE MILEAGE WAS 1,000.
NHTSA complaint #10217627 — an unverified report by a vehicle owner.
at 150,000 milesWinfield, MO1 injured
STRUCTURE:BODY:DOOR
I PULLED THE HANDLE TO OPEN THE AUTOMATIC SLIDING DOOR WHEN I DID IT OPENED AND AT THE LAST MIN MY 3 YEAR OLD DAUGHTER LEANED UP AGAINST THE BACK OF THE VAN AS THE DOOR CONTINUED TO OPEN HER HEAD GOT CAUGHT BETWEEN THE OPEN DOOR AND THE OUTSIDE OF THE VAN WE PULLED AS HAD AS WE COULD TO GET THE DOOR TO SHUT TO DISLODGE HER FROM IN BETWEEN THE OPEN DOOR AND THE OUT SIDE OF THE VAN IT FINALLY SHUT . SHE HAD BRUISING ON HER HEAD.
NHTSA complaint #10211455 — an unverified report by a vehicle owner.
at 142,799 milesBattle Creek, MI
ELECTRICAL SYSTEM:WIRING
WITH THE HEADLIGHT ON, THE REVERSE LIGHTS AND FLASHERS COME ON WHILE APPLYING THE BRAKES. ALSO, THE RIGHT SIDE FRONT & REAR LIGHTS AND THE HIGH MOUNT STOP LAMP FLASHES FASTER (THE HIGH MOUNT STOP LAMP SHOULD NOT FLASH AT ALL.) EVERYTHING WORKS FINE WITH THE HEADLIGHTS OFF. WE HAVE SINCE STOPPED DRIVING THE VEHICLE FOR FEAR OF A FIRE.
NHTSA complaint #10205771 — an unverified report by a vehicle owner.
at 126,892 milesOpelika, AL
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2000 OLDSMOBILE SILHOUETTE. THE VEHICLE HAS DAYTON 100020, SIZE P215/70/R15 TIRES. WHILE DRIVING BETWEEN 30-35 MPH, THE STEEL BELT DETACHED FROM ONE OF THE TIRES. THE CONTACT DID NOT DRIVE OVER A POTHOLE OR ANY OTHER BUMPS IN THE ROAD. HE CALLED HIS INSURANCE COMPANY AND FILED A CLAIM, WHICH COST HIM $500. THE INSURANCE COMPANY TOWED THE VEHICLE TO THE REPAIR SHOP. THE CURRENT AND FAILURE MILEAGES WERE 126,892.
NHTSA complaint #10200631 — an unverified report by a vehicle owner.
at 90,000 milesOrlando, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE RADIO STOPPED WORKING. I THOUGHT THAT A FUSE HAD BLOWN (WHICH IT DID) SO I REPLACED IT. ABOUT 20 MILES DOWN THE ROAD IT DID IT AGAIN. WHEN I STOPPED AT MY DESTINATION I REALIZED THAT THE FUSE THAT WAS CONTINUALLY BLOWING CONTROLLED MY RADIO, THE ACTUATOR MODULE OF THE POWER SLIDING DOOR, THE NAVIGATION SYSTEM AND THE REMOTE CONTROL FOR LOCKING AND UNLOCKING MY DOORS. I MANAGED TO NARROW IT DOWN TO THE ACTUATOR MODULE THAT WAS CAUSING THE PROBLEM. I LOCKED MY MOTOR FOR THE DOOR AND HAVEN'T HAD A PROBLEM WITH IT SINCE. I GOT A FAX FROM GM AND IT SHOWS THAT THE ACUATOR MODULE HAS BEEN REPLACED 3-4 TIMES BEFORE THE CAR EVEN HAD 8500 MILES ON THE CAR. THE CABLE HAS BEEN ADJUSTED AS WELL FOR THE SAME DOOR. I DIDN'T SEE ANY RECALLS ON THE ACTUATOR ITSELF. I DON'T KNOW WHAT TO DO AT THIS POINT. I WOULD APPRIECIATE ANY FEED BACK AS SOON AS POSSIBLE.
NHTSA complaint #10192512 — an unverified report by a vehicle owner.
at 41,000 milesWatertown, CT
ENGINE AND ENGINE COOLING
2000 OLDS SILHOUETTE 1 OWNER WITH 43000 MILES, INTAKE MANIFOLD LEAKING COOLANT, HAD TO HAVE IT REPLACED BEFORE COOLANT IN OIL DAMAGED ENGINE BEYOND REPAIR, ALSO NOISY LIFTERS. DISCOVERED THIS IS VERY COMMON PROBLEM WITH GM IGNORING A DEFECT IN THE GASKET/DESIGN OF ENGINE. CONSUMER PAYS PRICE.
NHTSA complaint #10178714 — an unverified report by a vehicle owner.
at 44,927 milesBoise, ID
ELECTRICAL SYSTEM:WIRING
WHEN ATTEMPTING TO START VEHICLE, FIRST ATTEMPT VEHICLE WOULD START MOMENTARILY AND THEN DIE. SECOND ATTEMPT AND SUBSEQUENT ATTEMPTS, VEHICLE WOULD NOT START. HAD VEHICLE TOWED TO SERVICE SHOP AND NO PROBLEM WAS FOUND. AFTER SOME PERIOD OF TIME VEHICLE WOULD EVENTUALLY START PROPERLY. UPON FURTHER INVESTIGATION PERSONALLY, FOUND THAT THE WIRING HARNESS FROM THE FUEL TANK/PUMP HAD CORROSION IN AND/OR AROUND THE PLUG UNDER THE DRIVERS' SIDE SECOND ROW SEAT. CLEANING THE CORROSION RESOLVED PROBLEM THUS FAR.
NHTSA complaint #10170860 — an unverified report by a vehicle owner.
at 40,000 milesLaurel, MD
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED WITH A CHILD PASSENGER RESTRAINED IN A BOOSTER SEAT WITH THE RIGHT REAR SEAT BELT, THE WEBBING SHOULDER STRAP BECAME ENTANGLED AROUND THE CHILD'S NECK WITHOUT WARNING. THE CONTACT PULLED THE WEBBING STRAP UPWARD CREATING SOME SLACK WHILE A BYSTANDER UNBOLTED THE REAR SEAT BELT ASSEMBLY FREEING THE CHILD. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/20/2006 -
NHTSA complaint #10169740 — an unverified report by a vehicle owner.
at 28,500 milesRock Hill, SC
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS UNSAFE FOR NIGHTTIME DRIVING. EXCESSIVE MOISTURE BUILDUP IN THE HEADLIGHT SINCE THE VEHICLE WAS NEW HAS LED TO EXCESSIVE CLOUDING OF THE HEADLIGHT LENS. ALSO, THE PLASTIC LENS HAS BEGUN TO DISINTEGRATE AND FEELS "ROUGH" TO THE TOUCH (I.E. NO LONGER SMOOTH WHEN TOUCHING THE EXTERIOR SURFACE OF THE LENS). NIGHTTIME LIGHTING CAPABILITY HAS BEEN REDUCED BY ABOUT 60% DUE TO FAULTY HEADLIGHT LENS. VEHICLE UNSAFE FOR NIGHTTIME DRIVING.
NHTSA complaint #10154244 — an unverified report by a vehicle owner.
at 28,500 milesRock Hill, SC
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
HEADLIGHTS UNSAFE FOR NIGHTTIME DRIVING. EXCESSIVE MOISTURE BUILDUP IN THE HEADLIGHT SINCE THE VEHICLE WAS NEW HAS LED TO EXCESSIVE CLOUDING OF THE HEADLIGHT LENS. ALSO, THE PLASTIC LENS HAS BEGUN TO DISINTEGRATE AND FEELS "ROUGH" TO THE TOUCH (I.E. NO LONGER SMOOTH WHEN TOUCHING THE EXTERIOR SURFACE OF THE LENS). NIGHTTIME LIGHTING CAPABILITY HAS BEEN REDUCED BY ABOUT 60% DUE TO FAULTY HEADLIGHT LENS. VEHICLE UNSAFE FOR NIGHTTIME DRIVING.
NHTSA complaint #10154244 — an unverified report by a vehicle owner.
at 72,908 milesPlainwell, MI
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WAS TOLD THAT MY INTAKE MANIFOLD GASKET WAS STARTING TO RUST AND WOULD NEED TO BE REPLACED EVENTUALLY. SERVICE DEPT. MGR AT MIDWAY CHEVY IN PLAINWELL, MI TOLD ME HE WOULD KEEP AN EYE ON IT AT EVERY OIL CHANGE (THIS WENT ON FOR AT LEAST 3 MONTHS). MARCH 7TH MY COOLANT LEVEL LOW LIGHT CAME ON. HUSBAND CHECKED THE LEVEL AND THE RESERVOIR WAS EMPTY AND ALL GUMMY IN BOTTOM. SAID IT NEEDED TO BE FLUSHED AND REFILLED. TOOK TO NON-GM DEALER SINCE IT WAS AFTER HOURS AND KNEW THE OWNER WOULD TAKE CARE OF IN MORNING. HE CALLED AND SAID THE MANIFOLD HAD TO BE REPLACED AS THE COOLANT HAD LEAKED INTERNALLY AND EXTERNALLY. THE REPAIR COST WAS $607.00.
NHTSA complaint #10153324 — an unverified report by a vehicle owner.
at 86,333 milesLincolnton, NCFire
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED WHILE DRIVING IN NORMAL CONDITIONS, THE ELECTRICAL WIRING IN THE REAR OF THE VEHICLE SMOLDERED. HOWEVER, NO FLAMES WERE VISUALLY SEEN. PRIOR TO THIS INCIDENT, THE SMELL OF SMOKE WAS PRESENT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT REPAIR SHOP. THE REPAIR PERSONNEL DISCOVERED THE RECEPTOR BOARD WAS DAMAGED AND THE GROUND WIRE HAD COMPLETELY BURNED. THE MANUFACTURER WAS INFORMED ALTHOUGH NO REPAIRS WERE MADE.
NHTSA complaint #10149795 — an unverified report by a vehicle owner.
at 72,000 milesMarysville, OH
ENGINE AND ENGINE COOLING:ENGINE
INTAKE MANIFOLD GASKET FAILED APRIL 2004. GM REPLACED GASKET WITH NEW IMPROVED GASKET. GASKET FAILS AGAIN AFTER ONLY 22000 MILES. NEW GASKET INSTALLED ALONG WITH NEW FUEL INJECTOR. SPENT A FEW THOUSAND DOLLARS IN REPAIRS.
NHTSA complaint #10143167 — an unverified report by a vehicle owner.
FIRST, WHAT HAPPENED TO ODI #'S 563553 AND 767723? THESE WERE IN THE COMPLAINT DATABASE IN 2002 BUT DO NOT SHOW UP ON THE COMPLAINT SEARCH TODAY. AS REPORTED IN 2002, MY VEHICLE AGAIN SHUT DOWN WITHOUT WARNING WHILE DRIVING IN TRAFFICE AT 40+ MPH - ENGINE QUIT, MESSAGES "CHECK ENGINE", "LOW FUEL", AND 'SECURITY" APPEARED ON THE CONSOLE IN ROTATION, LASTING A FEW SECONDS EACH. THE "SECURITY" MESSAGE IMPLIES THAT THE PROGRAMMABLE KEY SYSTEM COES NOT RECOGNIZE THE KEY, THOUGH IT IS THE ORIGINAL GIVEN TO US AT TIME OF PURCHASE IN 2000. THE CAR SUDDENLY DECELERATED IN TRAFFIC WITHOUT BRAKELIGHTS, DUE TO THE DEAD ENGINE WITH TRANSMISSION STILL ENGAGED. IN 2002, THIS HAPPENED THREE TIMES BEFORE THE DEALER FOUND A FIX FOR THE PROBLEM, THE THIRD TIME RESULTING IN A COLLISION OF TWO VEHICLES TRYING TO AVOID ME WHEN MY CAR SUDDENLY DECELERATED. THIS TIME THERE WAS NO PROPERTY DAMAGE, BUT NO SECURITY SYSTEM SHOULD EVER SHUT DOWN A VEHICLE ONCE IT IS IN MOTION.
NHTSA complaint #10133575 — an unverified report by a vehicle owner.