FaultScore report
Owners have filed 43 complaints about the 1994 Oldsmobile Silhouette with NHTSA between 1995 and 2013. The largest single group is the windows, mirrors & wipers. Across this model's run it ranks 11 of 12 worst.
FaultScore 40/100
Higher is worse. Measured against the other years of the Oldsmobile Silhouette.
How this is worked out43
Complaints
3
Crashes reported
4
Fires reported
1
Injuries reported
100,000 mi
Median mileage at failure
Half of reported failures happened before this
0%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 100,000 miles
0 crashes, 2 fires · median 178,425 mi
2 crashes, 0 fires · median 84,206 mi
Median failure at 186,000 miles
Median failure at 61,663 miles
0 crashes, 2 fires
1 crashes, 0 fires
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
PASSENGER SIDE DASH FIRES
TRNSAXL OIL HOSE SEPARATES
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
VEHICLE DESCRIPTION: PASSENGER VEHICLES MANUFACTURED FROM AUGUST 1991 THROUGH JULY 1995. THE TRANSMISSION OIL COOLER LINE CAN SEPARATE WHEN THE VEHICLE IS OPERATED IN LOW TEMPERATURES IN COMBINATION WITH HIGH TRANSMISSION LOADS.
Risk: VEHICLE FIRES CAN OCCUR DUE TO THE SPILLAGE OF TRANSMISSION FLUID.
SEAT BELTS:FRONT:WEBBING
THE SECOND ROW, RIGHT HAND SHOULDER BELT CAN BECOME "PINCHED" BETWEEN THE SEAT AND THE DOOR FRAME PILLAR TRIM. THE SHOULDER BELT MAY NOT RETRACT PROPERLY, WHICH DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION." THE 1994 VEHICLES HAVE AN OPTIONAL INTEGRAL (BUILT IN) CHILDSEAT INSTALLED NEXT TO THE POWER SLIDING SIDE DOOR. THE 1993 INVOLVED VEHICLES HAVE STANDARD SEATS IN THAT SAME POSITION.
Risk: IMPROPER SHOULDER BELT RETRACTION DOES NOT PROVIDE ADEQUATE PROTECTION TO THE SEAT OCCUPANT IN THE EVENT OF A SUDDEN STOP OR COLLISION.
SEAT BELTS:FRONT:RETRACTOR
THE THIRD ROW SAFETY BELT RETRACTORS MAY BE INSTALLED INCORRECTLY AND MAY LOCK-UP WHEN THE VEHICLE IS ON SLOPES OF LESS THAN 15 DEGREES, WHICH DOES NOT COMPLY WITH FMVSS NO. 209, "SEAT BELT ASSEMBLIES."
Risk: CONSEQUENCE OF NON-COMPLIANCE: PASSENGERS SEATED IN THESE POSITON MAYBE UNABLE TO EXTRACT AND FASTEN THEIR SEAT BELTS UNTIL THE VEHICLE IS MOVED TO A MORE LEVEL SURFACE. UNBELTED OCCUPANTS ARE MORE AT RISK OF INJURY IN THE EVENT OF A COLLISION THAN THOSE USING SAFETY BELTS.
SEAT BELTS:REAR/OTHER
THE SAFETY BELT RETRACTORS FOR THE REAR CENTER POSITION ARE MISSING A PAWL SPRING AND IN CASE OF AN ACCIDENT, WILL ALLOW THE SAFETY BELT WEBBING TO EXTEND BEYOND THE MINIMUM REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION."
Risk: IN THE EVENT OF AN ACCIDENT THE SAFETY BELT WOULD NOTRESTRAIN THE OCCUPANT, SUBJECTING THE OCCUPANT TO INCREASED RISK OF INJURIES.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Accessories
On certain vehicles operated in areas of high salt use, the spare tire hoist cable may corrode and eventually break. This would allow the spare tire to fall off the vehicle possibly resulting in a road hazard for other vehicles. Correction: A letter will be sent to owners of affected vehicles with maintenance and inspection instructions for spare tire hoist cable assemblies. Additionally, the letter will advise the owner that, if the cable breaks during that inspection, their dealer will repair the assembly. This policy will be in effect until December 31, 2002.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
ELECTRICAL SYSTEM
DT: CONTACT STATES WHILE DRIVING GRADUALLY LOST ENGINE POWER TO WHERE IT WOULD NOT GO OVER 50 MPH. IT CONTINUED TO LOSE POWER. HE SAW AND SMELLED SMOKE INSIDE. HE TURNED AROUND AND SAW SMOKE COMING FROM THE FLOOR RIGHT IN FRONT OF THE CENTER SEAT. HE PULLED OVER, AND GOT OUT IN AN AREA WHERE NO ONE WOULD BE IN DANGER. BY THE TIME HE GOT OUT OF THE CAR AND PULLED THE KEY OUT THERE WERE FLAMES COMING FROM THE PASSENGER SIDE. WITHIN 25 MINUTES THE CAR BURNED UP.
NHTSA complaint #10126112 — an unverified report by a vehicle owner.
TIRES:TREAD/BELT
FIRESTONE TIRE FR410 TREAD SEPARATION.*MR THE TREAD OF THE TIRE WRAPPED ITSELF AROUND THE REAR AXLE OF THE VEHICLE WHILE TRAVELING ON THE FREEWAY AT 70+ MILES. THIS RESULTED IN A VERY SERIOUS ACCIDENT. THE VEHICLE FLIPPED AND LANDED ON ITS TOP WHEN IT CAME TO REST. THE CONSUMER LATER LEARNED THE TIRE WAS RETURNED TO FIRESTONE BECAUSE OF FEAR WITH THE FIRESTONE DEBACLE AND THEN SOLD TO THE CONSUMER FOR $25.00 A TIRE. CONSUMER FILLED A CLAIM AND A YEAR LATER WAS INFORMED BY FIRESTONE THAT THE TIRE WASN'T A RECALLED TIRE NOR WAS IT ON A WATCH LIST SO THERE WOULD BE NO SETTLEMENT. *PH *PH * CB
NHTSA complaint #10034525 — an unverified report by a vehicle owner.
TIRES
FIRESTONE TIRE FR410, DOT HY M3 41 A 349, P215 70R15 97S PURCHASED ON 5-22-02 WITH TIRE FAILURE BECAUSE OF TREAD SEPARATION ON 5-27-02. THIS RESULTED IN A VERY SERIOUS AUTOMOBILE ACCIDENT. THE TREAD OF THE TIRE WRAPPED ITSELF AROUND THE REAR AXLE OF THE AUTOMOBILE WHILE WE (ME AND MY DAUGHTER) WERE TRAVELLING ON THE FREEWAY AT 70+ MILES PER HOUR. THE CAR FLIPED AND LANDED ON ITS TOP WHEN IT CAME TO REST! I LATER FOUND OUT THIS WAS A TIRE THAT HAD BEEN RETURNED TO FIRESTONE BECAUSE OF FEAR WITH THE FIRESTONE DEBACLE AND THEN SOLD TO ME FOR $25.00 PER TIRE. I THROUGH AN ATTORNEY FILED A CLAIM WITH FIRESTONE AND AFTER A YEAR OF EXCHANGES I WAS TOLD BY FIRESTONE THIS WAS NOT A RECALLED TIRE NOR WAS IT ON ANY WATCH LISTS THEREFORE THERE WOULD BE NO SETTLEMENT. FIRESTONE HAD THEIR FIELD PEOPLE EXAMINE THE TIRE THOUGH THE RESULTS OF THE EXAMINATION HAVE NOT BEEN SHARED WITH ME AND MY ATTORNEY. THIS WAS OBVIOUSLY A FAULTY TIRE. THE FACT THAT THIS PRACTICE IS HAPPENING IS APPALLING AND THE MANNER IN WHICH FIRESTONE IS DEALING WITH IT IS EVEN MORE OF A CONCERN. THE TIRES SHOULD NEVER HAVE BEEN RESOLD. I WOULD LIKE TO REQUEST THAT ONE OF YOUR FIELD REPRESENTATIVES IN THE AREA PLEASE EXAMINE THE TIRE. THE TIRE WAS PRODUCED AT A PLANT WHERE SOME OF THE RECALLED TIRES HAVE BEEN MADE. IF THIS TIRE HAS NOT BEEN RECALLED AND IS NOT ON ANY WATCH LISTS IT IS TIME THAT IT SHOULD BE RECALLED OR ADDED TO THE WATCH LIST. IT IS MY UNDERSTANDING THAT YOUR OFFICE HAS THE ABILITY TO MAKE CHANGES AND HAVE AN EFFECT. MY STRONG STATEMENT TO YOU WOULD BE LET'S AVOID SENSELESS DEATHS BECAUSE OF THE TIRE AND TAKE IT OUT OF CIRCULATION. PLEASE HELP!
NHTSA complaint #10030936 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE VEHICLE WAS BEING DRIVEN A FIRE STARTED IN ENGINE COMPARTMENT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #881088 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE FIRE, ORIGINATING IN THE ENGINE.
NHTSA complaint #518677 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER SMELLED FIRE THEN NOTICED SMOKE COMING THROUGH THE DASHBOARD, SHE TURNED CAR OFF AND GOT OUT, NO INJURIRES.
NHTSA complaint #805324 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
STRUCTURE
TL* THE CONTACT OWNS A 1994 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE FRAME SEPARATED FROM THE INSULATOR ON THE REAR OF THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARD TO A TECHNICAL SERVICE BULLETIN FOR THE ISSUE, BUT THE MANUFACTURER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED AT THEIR EXPENSE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 100,000.
NHTSA complaint #10509662 — an unverified report by a vehicle owner.
AIR BAGS
I RETURNED FROM COLUMBUS OHIO A 650 MILE TRIP AND THE AIR BAG LIGHT NEVER CAME ON EXCEPT FOR WHEN I FIRST TURNED THE VAN ON THEN IT WOULD GO OUT. I PARKED THE VAN IN MY DRIVE WAY. JULY 18 TUESDAY 2006 I GOT IN THE VAN AT 5:00 IN THE MORNING TO GO TO WORK. JUST AS I TURNED THE KEY THE AIR BAG DEPLOYED BREAKING MY GLASSES. I CALLED GM AND TALKED TO SARAH. HER NUMBER AT GM IS 1-866-790-5600 EX 10712. I TOLD HER OF THE PROBLEM ASKING HER IS GM COULD FIX THE AIR BAG AND REPLACE MY GLASSES. TODAY IS MONDAY JULY 24TH 2006 AND SHE CALLED BACK TELLING ME THAT GM WONT DO ANYTHING ABOUT THE AIR BAG NOR THE GLASSES. THIS IS A SAFETY ISSUE AND I FEEL THAT GM SHOULD ADDRESS THEIR PROBLEM. ONE DAY AN AIR BAG IS GOING TO DEPLOY ON SOMEONE AND CAUSE AN ACCIDENT. I WAS LUCKY IT HAPPENED IN MY DRIVE WAY. I HAVE DETAILED NOTES WITH PICTURES IF YOU WANT THEM.
NHTSA complaint #10163355 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DT: CONTACT STATES WHILE DRIVING GRADUALLY LOST ENGINE POWER TO WHERE IT WOULD NOT GO OVER 50 MPH. IT CONTINUED TO LOSE POWER. HE SAW AND SMELLED SMOKE INSIDE. HE TURNED AROUND AND SAW SMOKE COMING FROM THE FLOOR RIGHT IN FRONT OF THE CENTER SEAT. HE PULLED OVER, AND GOT OUT IN AN AREA WHERE NO ONE WOULD BE IN DANGER. BY THE TIME HE GOT OUT OF THE CAR AND PULLED THE KEY OUT THERE WERE FLAMES COMING FROM THE PASSENGER SIDE. WITHIN 25 MINUTES THE CAR BURNED UP.
NHTSA complaint #10126112 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN 1994 OLDSMOBILE SILHOUETTE WHICH HAS HAD THREE TRANSMISSIONS REPLACED. *BF *SC THE BALL JOINTS WERE REPLACED. 8JB
NHTSA complaint #10108908 — an unverified report by a vehicle owner.
SUSPENSION
I OWN 1994 OLDSMOBILE SILHOUETTE WHICH HAS HAD THREE TRANSMISSIONS REPLACED. *BF *SC THE BALL JOINTS WERE REPLACED. 8JB
NHTSA complaint #10108908 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:HORN
HORN GOING OFF REPEATEDLY, CAUSING THE HORN FUSE TO BLOW. TAKEN TO REPAIR SHOP FOR CHECKUP, AND RESULTS SHOWED THAT THE HORN CONTACTS WERE BUILT INSIDE WITH THE AIR BAG. CONSUMER WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED IN ORDER TO FIX THE HORN.
NHTSA complaint #10105070 — an unverified report by a vehicle owner.
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
AFTER PLACING A LARGE OBJECT INSIDE REAR OF VEHICLE SPARE TIRE DROPPED FROM UNDERNEATH THE VEHICLE. UPON INSPECTING UNDERNEATH THE VEHICLE, CONSUMER NOTICED THAT TIRE CABLE RUSTED, CAUSING IT TO BREAK. DEALER AND MANUFACTURER WERE NOTIFIED. *AK THE DEALER TOOK THE POSITION THAT THE VEHICLE WAS NOT PROPERLY MAINTAINED. THE CONSUMER INDICATED THAT WHEN READING THE OWNERS MANUAL IT NEVER MENTIONED MAINTENANCE OF THE SPARE TIRE CABLE. THE DEALER REFUSED ANY ASSISTANCE.
NHTSA complaint #10079743 — an unverified report by a vehicle owner.
POWER TRAIN
IN MAY 2000, THE VEHICLE DRIVEN BY MY HUSBAND JUST STOPPED MOVING ON THE HIGHWAY - ENGINE WAS STILL RUNNING BUT TRANSMISSION WAS NOT WORKING. VEHICLE RECOVERED AFTER PULLING TO SIDE OF ROAD. BROUGHT TO COTTMAN TRANSMISSION. THEY TOOK APART AND REBUILT TRANSMISSION. RETURNED TO COTTMAN SEPTEMBER 2, 2003 FOR AUTO TRANSMISSION FLUID SERVICE DUE TO MECHANIC TELLING US TRANSMISSION FLUID WAS BROWN AND WHINING NOISE WHEN ACCELERATING. COTTMAN TRANS MECHANIC SHOWED ME SOME SMALL METAL FLAKES IN FILTER AND SLUDGE ON MAGNET INSIDE PAN AND TOLD ME THERE WAS ALSO VARNISHING INSIDE PAN. COTTMAN MECHANIC TOLD ME THAT THEY'D HAVE TO TAKE TRANSMISSION APART TO SEE WHAT PROBLEM IS AND MIGHT BE TORQUE CONVERTER (WHICH THEY REBUILT IN MAY 2000). ONLY 21,000 MILES IN 3 YEARS AND AUTO TRANS GOES AGAIN?! I DON'T GET IT. IN ADDITION, WE HAD PURCHASED A USED 1994 CHEVY LUMINA APV IN JANUARY 2002, BECAUSE 94 OLDS HAD BEEN STOLEN (WAS RECOVERED WITH A LITTLE BODY DAMAGE). THE AUTO TRANSMISSION ON THE 1994 CHEVY LUMINA MINIVAN ALSO FAILED AND HAD TO BE REPLACED WITH A REBUILT ONE IN FEB 2002. ODOMETER MILES WERE 61029. VIN ON 94 CHEVY IS [XXX]. COST $1,754.30 AFTER WRANGLING WITH COTTMAN TRANSMISSION ON PRICE. IS THIS A COINCIDENCE THAT TWO BROTHER/SISTER VEHICLES HAD TRANSMISSIONS FAIL AT APPROXIMATELY THE SAME MILEAGE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10070772 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
FIRST ISSUE: THE WINDSHIELD WIPERS FAIL TO OPERATE CORRECTLY. I REPLACED THE BLADES AND THERES NO IMPROVEMENT. THEY MIGHT GO UP/DOWN 2 OR 3 TIMES THEN GET STUCK IN UP POSITION, SOON DISCOVERED THAT HITTING BUMPS CORRECTED FOR FEW SECONDS THEN AGAIN, THEY WOULD FAIL TO WORK PROPERLY. I TOOK THE VEHICLE TO THE REPAIR SHOP & THEY SAID THAT IT LOOKED LIKE THE BEARING WAS LOOSE & LATER I REPLACED THE WIPER MOTOR. #2: THE FUEL GAUGE IS INACCURATE & FLOATS WITH ACCELERATION OR TURNS. THE FUEL WARNING LIGHT ONLY ILLUMINATES AFTER YOU'VE RAN OUT OF GAS, YOU ARE OUT OF GAS WHEN NEEDLE IS SLIGHTLY ABOVE 1/4 TANK MARK. #3: THE FRONT DRIVER SEATBELT FAILS TO RETRACT & OFTEN IS SHUT IN DOOR B/C OF FAILURE. ALSO THE SEATBELT WARNING LIGHT/SIGNAL WILL ONLY OPERATE AFTER YOU WIGGLE FLOOR ATTACHED BUCKLE. #4: THE SERVICE ENGINE SOON LIGHT ILLUMINATES & REMAINS LIT. WHEN ATTEMPTING TO RETRIEVE TROUBLE CODE THE PCM DOES NOT COMMUNICATE W/ SCOPE DIAGNOSTER OR WHEN USING ALDL JUMPER WIRE METHOD THE SERVICE ENGINE SOON LIGHT NEVER FLASHES THE CODES. #5: THE DRIVER ELECTRIC WINDOW JUMPS WHEN LOWERING & OFTEN FALLS FROM 1/2 UP POSITION & THE PASSENGER WINDOW ROOLS ONLY 1/2 DOWN THEN MUST BE PULLED UP BY HAND. ALSO, IT MAKES A LOUD VIBRATING NOISE. #6: DRIVER EXTERIOR DOOR HANDLE IS BROKEN & LIFTGATE LOCK/LATCH DOES NOT LOCK & IS LOOSE. #7: TRANSMISSION JUST SUDDENLY WENT INTO NEUTRAL WHILE EXITING HIGHWAY @55MPH. WHEN I KILL THE ENGINE MOMENTARILY, THE RESTARTING PROBLEM SUBSIDED TEMPORARILY & ALSO SAFETY SWITHCHES DID NOT FUNCTION PROPERLY (WOULD NOT START IN NEUTRAL). I REBUILT THE TRANSMISSION & REPLACED ALL ASSOCIATED SWITCHES/MODULES.
NHTSA complaint #10062592 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
FIRST ISSUE: THE WINDSHIELD WIPERS FAIL TO OPERATE CORRECTLY. I REPLACED THE BLADES AND THERES NO IMPROVEMENT. THEY MIGHT GO UP/DOWN 2 OR 3 TIMES THEN GET STUCK IN UP POSITION, SOON DISCOVERED THAT HITTING BUMPS CORRECTED FOR FEW SECONDS THEN AGAIN, THEY WOULD FAIL TO WORK PROPERLY. I TOOK THE VEHICLE TO THE REPAIR SHOP & THEY SAID THAT IT LOOKED LIKE THE BEARING WAS LOOSE & LATER I REPLACED THE WIPER MOTOR. #2: THE FUEL GAUGE IS INACCURATE & FLOATS WITH ACCELERATION OR TURNS. THE FUEL WARNING LIGHT ONLY ILLUMINATES AFTER YOU'VE RAN OUT OF GAS, YOU ARE OUT OF GAS WHEN NEEDLE IS SLIGHTLY ABOVE 1/4 TANK MARK. #3: THE FRONT DRIVER SEATBELT FAILS TO RETRACT & OFTEN IS SHUT IN DOOR B/C OF FAILURE. ALSO THE SEATBELT WARNING LIGHT/SIGNAL WILL ONLY OPERATE AFTER YOU WIGGLE FLOOR ATTACHED BUCKLE. #4: THE SERVICE ENGINE SOON LIGHT ILLUMINATES & REMAINS LIT. WHEN ATTEMPTING TO RETRIEVE TROUBLE CODE THE PCM DOES NOT COMMUNICATE W/ SCOPE DIAGNOSTER OR WHEN USING ALDL JUMPER WIRE METHOD THE SERVICE ENGINE SOON LIGHT NEVER FLASHES THE CODES. #5: THE DRIVER ELECTRIC WINDOW JUMPS WHEN LOWERING & OFTEN FALLS FROM 1/2 UP POSITION & THE PASSENGER WINDOW ROOLS ONLY 1/2 DOWN THEN MUST BE PULLED UP BY HAND. ALSO, IT MAKES A LOUD VIBRATING NOISE. #6: DRIVER EXTERIOR DOOR HANDLE IS BROKEN & LIFTGATE LOCK/LATCH DOES NOT LOCK & IS LOOSE. #7: TRANSMISSION JUST SUDDENLY WENT INTO NEUTRAL WHILE EXITING HIGHWAY @55MPH. WHEN I KILL THE ENGINE MOMENTARILY, THE RESTARTING PROBLEM SUBSIDED TEMPORARILY & ALSO SAFETY SWITHCHES DID NOT FUNCTION PROPERLY (WOULD NOT START IN NEUTRAL). I REBUILT THE TRANSMISSION & REPLACED ALL ASSOCIATED SWITCHES/MODULES.
NHTSA complaint #10062592 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
FIRST ISSUE: THE WINDSHIELD WIPERS FAIL TO OPERATE CORRECTLY. I REPLACED THE BLADES AND THERES NO IMPROVEMENT. THEY MIGHT GO UP/DOWN 2 OR 3 TIMES THEN GET STUCK IN UP POSITION, SOON DISCOVERED THAT HITTING BUMPS CORRECTED FOR FEW SECONDS THEN AGAIN, THEY WOULD FAIL TO WORK PROPERLY. I TOOK THE VEHICLE TO THE REPAIR SHOP & THEY SAID THAT IT LOOKED LIKE THE BEARING WAS LOOSE & LATER I REPLACED THE WIPER MOTOR. #2: THE FUEL GAUGE IS INACCURATE & FLOATS WITH ACCELERATION OR TURNS. THE FUEL WARNING LIGHT ONLY ILLUMINATES AFTER YOU'VE RAN OUT OF GAS, YOU ARE OUT OF GAS WHEN NEEDLE IS SLIGHTLY ABOVE 1/4 TANK MARK. #3: THE FRONT DRIVER SEATBELT FAILS TO RETRACT & OFTEN IS SHUT IN DOOR B/C OF FAILURE. ALSO THE SEATBELT WARNING LIGHT/SIGNAL WILL ONLY OPERATE AFTER YOU WIGGLE FLOOR ATTACHED BUCKLE. #4: THE SERVICE ENGINE SOON LIGHT ILLUMINATES & REMAINS LIT. WHEN ATTEMPTING TO RETRIEVE TROUBLE CODE THE PCM DOES NOT COMMUNICATE W/ SCOPE DIAGNOSTER OR WHEN USING ALDL JUMPER WIRE METHOD THE SERVICE ENGINE SOON LIGHT NEVER FLASHES THE CODES. #5: THE DRIVER ELECTRIC WINDOW JUMPS WHEN LOWERING & OFTEN FALLS FROM 1/2 UP POSITION & THE PASSENGER WINDOW ROOLS ONLY 1/2 DOWN THEN MUST BE PULLED UP BY HAND. ALSO, IT MAKES A LOUD VIBRATING NOISE. #6: DRIVER EXTERIOR DOOR HANDLE IS BROKEN & LIFTGATE LOCK/LATCH DOES NOT LOCK & IS LOOSE. #7: TRANSMISSION JUST SUDDENLY WENT INTO NEUTRAL WHILE EXITING HIGHWAY @55MPH. WHEN I KILL THE ENGINE MOMENTARILY, THE RESTARTING PROBLEM SUBSIDED TEMPORARILY & ALSO SAFETY SWITHCHES DID NOT FUNCTION PROPERLY (WOULD NOT START IN NEUTRAL). I REBUILT THE TRANSMISSION & REPLACED ALL ASSOCIATED SWITCHES/MODULES.
NHTSA complaint #10062592 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
FIRST ISSUE: THE WINDSHIELD WIPERS FAIL TO OPERATE CORRECTLY. I REPLACED THE BLADES AND THERES NO IMPROVEMENT. THEY MIGHT GO UP/DOWN 2 OR 3 TIMES THEN GET STUCK IN UP POSITION, SOON DISCOVERED THAT HITTING BUMPS CORRECTED FOR FEW SECONDS THEN AGAIN, THEY WOULD FAIL TO WORK PROPERLY. I TOOK THE VEHICLE TO THE REPAIR SHOP & THEY SAID THAT IT LOOKED LIKE THE BEARING WAS LOOSE & LATER I REPLACED THE WIPER MOTOR. #2: THE FUEL GAUGE IS INACCURATE & FLOATS WITH ACCELERATION OR TURNS. THE FUEL WARNING LIGHT ONLY ILLUMINATES AFTER YOU'VE RAN OUT OF GAS, YOU ARE OUT OF GAS WHEN NEEDLE IS SLIGHTLY ABOVE 1/4 TANK MARK. #3: THE FRONT DRIVER SEATBELT FAILS TO RETRACT & OFTEN IS SHUT IN DOOR B/C OF FAILURE. ALSO THE SEATBELT WARNING LIGHT/SIGNAL WILL ONLY OPERATE AFTER YOU WIGGLE FLOOR ATTACHED BUCKLE. #4: THE SERVICE ENGINE SOON LIGHT ILLUMINATES & REMAINS LIT. WHEN ATTEMPTING TO RETRIEVE TROUBLE CODE THE PCM DOES NOT COMMUNICATE W/ SCOPE DIAGNOSTER OR WHEN USING ALDL JUMPER WIRE METHOD THE SERVICE ENGINE SOON LIGHT NEVER FLASHES THE CODES. #5: THE DRIVER ELECTRIC WINDOW JUMPS WHEN LOWERING & OFTEN FALLS FROM 1/2 UP POSITION & THE PASSENGER WINDOW ROOLS ONLY 1/2 DOWN THEN MUST BE PULLED UP BY HAND. ALSO, IT MAKES A LOUD VIBRATING NOISE. #6: DRIVER EXTERIOR DOOR HANDLE IS BROKEN & LIFTGATE LOCK/LATCH DOES NOT LOCK & IS LOOSE. #7: TRANSMISSION JUST SUDDENLY WENT INTO NEUTRAL WHILE EXITING HIGHWAY @55MPH. WHEN I KILL THE ENGINE MOMENTARILY, THE RESTARTING PROBLEM SUBSIDED TEMPORARILY & ALSO SAFETY SWITHCHES DID NOT FUNCTION PROPERLY (WOULD NOT START IN NEUTRAL). I REBUILT THE TRANSMISSION & REPLACED ALL ASSOCIATED SWITCHES/MODULES.
NHTSA complaint #10062592 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FIRST ISSUE: THE WINDSHIELD WIPERS FAIL TO OPERATE CORRECTLY. I REPLACED THE BLADES AND THERES NO IMPROVEMENT. THEY MIGHT GO UP/DOWN 2 OR 3 TIMES THEN GET STUCK IN UP POSITION, SOON DISCOVERED THAT HITTING BUMPS CORRECTED FOR FEW SECONDS THEN AGAIN, THEY WOULD FAIL TO WORK PROPERLY. I TOOK THE VEHICLE TO THE REPAIR SHOP & THEY SAID THAT IT LOOKED LIKE THE BEARING WAS LOOSE & LATER I REPLACED THE WIPER MOTOR. #2: THE FUEL GAUGE IS INACCURATE & FLOATS WITH ACCELERATION OR TURNS. THE FUEL WARNING LIGHT ONLY ILLUMINATES AFTER YOU'VE RAN OUT OF GAS, YOU ARE OUT OF GAS WHEN NEEDLE IS SLIGHTLY ABOVE 1/4 TANK MARK. #3: THE FRONT DRIVER SEATBELT FAILS TO RETRACT & OFTEN IS SHUT IN DOOR B/C OF FAILURE. ALSO THE SEATBELT WARNING LIGHT/SIGNAL WILL ONLY OPERATE AFTER YOU WIGGLE FLOOR ATTACHED BUCKLE. #4: THE SERVICE ENGINE SOON LIGHT ILLUMINATES & REMAINS LIT. WHEN ATTEMPTING TO RETRIEVE TROUBLE CODE THE PCM DOES NOT COMMUNICATE W/ SCOPE DIAGNOSTER OR WHEN USING ALDL JUMPER WIRE METHOD THE SERVICE ENGINE SOON LIGHT NEVER FLASHES THE CODES. #5: THE DRIVER ELECTRIC WINDOW JUMPS WHEN LOWERING & OFTEN FALLS FROM 1/2 UP POSITION & THE PASSENGER WINDOW ROOLS ONLY 1/2 DOWN THEN MUST BE PULLED UP BY HAND. ALSO, IT MAKES A LOUD VIBRATING NOISE. #6: DRIVER EXTERIOR DOOR HANDLE IS BROKEN & LIFTGATE LOCK/LATCH DOES NOT LOCK & IS LOOSE. #7: TRANSMISSION JUST SUDDENLY WENT INTO NEUTRAL WHILE EXITING HIGHWAY @55MPH. WHEN I KILL THE ENGINE MOMENTARILY, THE RESTARTING PROBLEM SUBSIDED TEMPORARILY & ALSO SAFETY SWITHCHES DID NOT FUNCTION PROPERLY (WOULD NOT START IN NEUTRAL). I REBUILT THE TRANSMISSION & REPLACED ALL ASSOCIATED SWITCHES/MODULES.
NHTSA complaint #10062592 — an unverified report by a vehicle owner.
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
FIRST ISSUE: THE WINDSHIELD WIPERS FAIL TO OPERATE CORRECTLY. I REPLACED THE BLADES AND THERES NO IMPROVEMENT. THEY MIGHT GO UP/DOWN 2 OR 3 TIMES THEN GET STUCK IN UP POSITION, SOON DISCOVERED THAT HITTING BUMPS CORRECTED FOR FEW SECONDS THEN AGAIN, THEY WOULD FAIL TO WORK PROPERLY. I TOOK THE VEHICLE TO THE REPAIR SHOP & THEY SAID THAT IT LOOKED LIKE THE BEARING WAS LOOSE & LATER I REPLACED THE WIPER MOTOR. #2: THE FUEL GAUGE IS INACCURATE & FLOATS WITH ACCELERATION OR TURNS. THE FUEL WARNING LIGHT ONLY ILLUMINATES AFTER YOU'VE RAN OUT OF GAS, YOU ARE OUT OF GAS WHEN NEEDLE IS SLIGHTLY ABOVE 1/4 TANK MARK. #3: THE FRONT DRIVER SEATBELT FAILS TO RETRACT & OFTEN IS SHUT IN DOOR B/C OF FAILURE. ALSO THE SEATBELT WARNING LIGHT/SIGNAL WILL ONLY OPERATE AFTER YOU WIGGLE FLOOR ATTACHED BUCKLE. #4: THE SERVICE ENGINE SOON LIGHT ILLUMINATES & REMAINS LIT. WHEN ATTEMPTING TO RETRIEVE TROUBLE CODE THE PCM DOES NOT COMMUNICATE W/ SCOPE DIAGNOSTER OR WHEN USING ALDL JUMPER WIRE METHOD THE SERVICE ENGINE SOON LIGHT NEVER FLASHES THE CODES. #5: THE DRIVER ELECTRIC WINDOW JUMPS WHEN LOWERING & OFTEN FALLS FROM 1/2 UP POSITION & THE PASSENGER WINDOW ROOLS ONLY 1/2 DOWN THEN MUST BE PULLED UP BY HAND. ALSO, IT MAKES A LOUD VIBRATING NOISE. #6: DRIVER EXTERIOR DOOR HANDLE IS BROKEN & LIFTGATE LOCK/LATCH DOES NOT LOCK & IS LOOSE. #7: TRANSMISSION JUST SUDDENLY WENT INTO NEUTRAL WHILE EXITING HIGHWAY @55MPH. WHEN I KILL THE ENGINE MOMENTARILY, THE RESTARTING PROBLEM SUBSIDED TEMPORARILY & ALSO SAFETY SWITHCHES DID NOT FUNCTION PROPERLY (WOULD NOT START IN NEUTRAL). I REBUILT THE TRANSMISSION & REPLACED ALL ASSOCIATED SWITCHES/MODULES.
NHTSA complaint #10062592 — an unverified report by a vehicle owner.
TIRES:TREAD/BELT
FIRESTONE TIRE FR410 TREAD SEPARATION.*MR THE TREAD OF THE TIRE WRAPPED ITSELF AROUND THE REAR AXLE OF THE VEHICLE WHILE TRAVELING ON THE FREEWAY AT 70+ MILES. THIS RESULTED IN A VERY SERIOUS ACCIDENT. THE VEHICLE FLIPPED AND LANDED ON ITS TOP WHEN IT CAME TO REST. THE CONSUMER LATER LEARNED THE TIRE WAS RETURNED TO FIRESTONE BECAUSE OF FEAR WITH THE FIRESTONE DEBACLE AND THEN SOLD TO THE CONSUMER FOR $25.00 A TIRE. CONSUMER FILLED A CLAIM AND A YEAR LATER WAS INFORMED BY FIRESTONE THAT THE TIRE WASN'T A RECALLED TIRE NOR WAS IT ON A WATCH LIST SO THERE WOULD BE NO SETTLEMENT. *PH *PH * CB
NHTSA complaint #10034525 — an unverified report by a vehicle owner.
TIRES
FIRESTONE TIRE FR410, DOT HY M3 41 A 349, P215 70R15 97S PURCHASED ON 5-22-02 WITH TIRE FAILURE BECAUSE OF TREAD SEPARATION ON 5-27-02. THIS RESULTED IN A VERY SERIOUS AUTOMOBILE ACCIDENT. THE TREAD OF THE TIRE WRAPPED ITSELF AROUND THE REAR AXLE OF THE AUTOMOBILE WHILE WE (ME AND MY DAUGHTER) WERE TRAVELLING ON THE FREEWAY AT 70+ MILES PER HOUR. THE CAR FLIPED AND LANDED ON ITS TOP WHEN IT CAME TO REST! I LATER FOUND OUT THIS WAS A TIRE THAT HAD BEEN RETURNED TO FIRESTONE BECAUSE OF FEAR WITH THE FIRESTONE DEBACLE AND THEN SOLD TO ME FOR $25.00 PER TIRE. I THROUGH AN ATTORNEY FILED A CLAIM WITH FIRESTONE AND AFTER A YEAR OF EXCHANGES I WAS TOLD BY FIRESTONE THIS WAS NOT A RECALLED TIRE NOR WAS IT ON ANY WATCH LISTS THEREFORE THERE WOULD BE NO SETTLEMENT. FIRESTONE HAD THEIR FIELD PEOPLE EXAMINE THE TIRE THOUGH THE RESULTS OF THE EXAMINATION HAVE NOT BEEN SHARED WITH ME AND MY ATTORNEY. THIS WAS OBVIOUSLY A FAULTY TIRE. THE FACT THAT THIS PRACTICE IS HAPPENING IS APPALLING AND THE MANNER IN WHICH FIRESTONE IS DEALING WITH IT IS EVEN MORE OF A CONCERN. THE TIRES SHOULD NEVER HAVE BEEN RESOLD. I WOULD LIKE TO REQUEST THAT ONE OF YOUR FIELD REPRESENTATIVES IN THE AREA PLEASE EXAMINE THE TIRE. THE TIRE WAS PRODUCED AT A PLANT WHERE SOME OF THE RECALLED TIRES HAVE BEEN MADE. IF THIS TIRE HAS NOT BEEN RECALLED AND IS NOT ON ANY WATCH LISTS IT IS TIME THAT IT SHOULD BE RECALLED OR ADDED TO THE WATCH LIST. IT IS MY UNDERSTANDING THAT YOUR OFFICE HAS THE ABILITY TO MAKE CHANGES AND HAVE AN EFFECT. MY STRONG STATEMENT TO YOU WOULD BE LET'S AVOID SENSELESS DEATHS BECAUSE OF THE TIRE AND TAKE IT OUT OF CIRCULATION. PLEASE HELP!
NHTSA complaint #10030936 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER WILL SUDDENLY NOT BE OPERATIONAL. NEITHER THE WIPER "MIST SWITCH" OR THE "WASHER SWITCH" OR THE REGUALR WIPER SWITCH WILL GET THE WIPERS TO WORK. THE PROBLEM WILL "HEAL" ITSELF BY THE NEXT DAY AND CAN NOT BE DUPLICATED. THIS IDENTICAL PROBLEM WAS OBSERVED ON MY 1993 OLDSMOBILE SILHOUETTE. THE DEALER WAS ABOSLUTELY NO HELP. THIS LACK OF WIPER FUNCTION IS A CRITICAL PROBLEM.
NHTSA complaint #761154 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MRS. PARKER PULLED ON THE LATCH TO OPEN THE DOOR AND THE LATCH BECAME DISCONNECTED FROM THE ROD WHICH CONNECTS TO THE MECHANISM. IT APPEARS THAT THE WELD OR GLUE OR WHATEVER FAILED. THE DOOR WILL NOT OPEN FROM THE INSIDE AND I AM HESITANT TO DRIVE THE VEHICLE SINCE I AM 6'31/2" TALL AND WEIGH 235 LBS.. EXITING QUICKLY OUT THE RIGHT DOOR IS NOT AN OPTION FOR ME IN CASE OF ACCIDENT OR FIRE. OUR VAN HAS NEVER BEEN IN ANY SORT OF ACCIDENT. IS THIS CONSIDERED A NORMAL FAILURE DUE TO THE VEHICLE AGE? THANK YOU.
NHTSA complaint #743523 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:HORN
CONSUMER STATES THAT HORN BLOWS BY ITSELF, DEALER STATES THE CAUSE IS SHRINKING PLASTIC IN COLD WEATHER, BECAUSE THIS IS HOOKED UP TO THE AIRBAG, THE COST TO FIX THE PROBLEM IS $600. *SLC
NHTSA complaint #785242 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE VEHICLE WAS BEING DRIVEN A FIRE STARTED IN ENGINE COMPARTMENT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #881088 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
CONSUMER FOUND TRANSMISSION FLUID ON DRIVEWAY. HOWEVER, TRANSMISSION FLUID WILL LEAK ONLY WHEN ENGINE IS RUNNING.
NHTSA complaint #878972 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
SIDE WINDOW ON THE LEFT SIDE OF VAN FLEW OFF WHILE DRIVING DOWN THE HIGHWAY. CAUSE UNKNOWN . PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #863386 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:CARRIER/RACK
AFTER SHOPPING OPENED UP THE BACK TAILGATE TO GET GROCERIES OUT AND HEARD A LOUD NOISE. SPARE TIRE BROKE. CABLE RUSTED, CAUSING TIRE TO FALL OFF. CONSUMER STATED THAT IF TIRE WOULD HAVE FALLEN OFF ON THE HIGHWAY IT COULD HAVE CAUSED AN ACCIDENT. SPARE TIRE HAS NEVER BEEN USED OR DISMOUNTED. *AK
NHTSA complaint #863399 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
SINCE PURCHASING THE VAN IN LATE 1994 NEW WE HAVE EXPERIENCED A MULTITUDE OF INCIDENTS WHERE THE FRONT WIPERS FREEZE WHEN WORKING OR WONT TURN ON...THE FIRST PERSON TO EXPERIENCE IT WAS MY WIFE AT ABOUT 20000 MILES ...I DIDNT TAKE IT SERIOUS AT FIRST ...THE WIPERS WOULD EVENTUALLY COME BACK ON AFTER HITTING A BUMP OR AFTER A WHILE FOR NO APPARENT REASON...WHEN MY WIFE TOOK IT TO THE DEALER THEY WOULD SAY THAT THEY COULD FIND NOTHING WRONG...THIS HAPPENED TO HER SEVERAL TIMES BEFORE I EXPERIENCED IT ...WE DROVE RIGHT INTO THE DEALERS AND THEY REACHED UNDER HOOD AND HITTHE WIPER MOTOR WHICH KICKED IT ON ...THEY SHOWED US WHAT TO DO AND THEY INDICATED THEY WOULD CHECK WITH OLDSMOBILE ON ITABOUT CORRECTION ...NOW WE HAD A 100,000 MILE WARRANTY ON THE VEHICLE ..BUT THEY KEPT PUTTING US OFF ON REPAIRING IT... EVENTUALLY NEAR ABOUT 95000 MILES WE TOOK IT IN AND DEMANDED THAT THEY DO SOMETHING ABOUT IT...THEY REFUSED EVEN THOUGH IT WAS STILL DOING IT .....WE SEEMED TO BE IN A MEXICAN STANDOFF ...BUT NEITHER MY WIFE OR I HAD TIME TO SET DOWN AND FIGHT WITH THEM ABOUT IT VIA SNAIL MAIL...WE HAVE NOW STARTED CARRYING A LONG HEAVY BRUSH IN THE VAN AND WHEN IT FREEZES UP WE PULL OVER ASAP, OPEN THE HOOD AND TAP THE ASSEMBLY SHARPLY ..USUALLYY IT STARTS TO GO ...SOME DAY , WE ARE GOING TO BE RIDING IN HEAVY RAINSTORM AND IT WILL SEIZE UP IN THE MIDDLE OF A PASSING MANUEVER OR SOME SUCH THING. SINCE WE FIRST EXPERIENCED THIS PROBLEM BEFORE EVEN THE BASIC 36000 MILE BUMPER TO BUMPER WARRANTY EXPIRED I HAVE REFUSED TO PAY FOR FIXING IT ..IT IS A DANGEROUS FUNCTIONAL DEFECT AND THEY SHOULD BE REQUIRED TO HAVE FIXED IT EARLY ON....I DOUBT THEY WILL DO ANYTHING ABOUT THIS EVEN NOW BUT I WOULD LIKE IT DOCUMENTED IN CASE AN ACCIDENT DOES OCCUR. WE DO HAVE COPIES THEIR PROBLEM WRITEUPS OF A FEW OF THE TIMES WE TOOK IT IN TO BE LOOKED AT WHEN THE WIPERS FAILED TO WORK.
NHTSA complaint #722256 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TAILGATE HANDLE FAILED TO OPEN IN 1998. DEALER REPAIRED UNDER WARRANTY. EXTERIOR DRIVER'S DOOR HANDLE FAILS TO OPEN SINCE JULY, 1998. DOOR MUST BE OPEN FROM INSIDE VEHICLE, OR THROUGH OPEN VEHICLE.
NHTSA complaint #854615 — an unverified report by a vehicle owner.