FaultScore

1998 Plymouth Grand Voyager airbag problems

43 of the 378 complaints about the 1998 Plymouth Grand Voyager are about the airbag system — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 100,000 miles.

D

43

Complaints

3

Crashes

0

Fires

5

Injuries

Exactly what failed

AIR Bags 29 67.4%
Frontal 9 20.9%
Sensor/Control Module 4 9.3%
Side/Window 1 2.3%

Airbags across every Plymouth Grand Voyager year

1992 10 3.4%
1993 10 3.4%
1994 26 8.9%
1996 92 31.4%
1997 48 16.4%
1998 43 14.7%
1999 52 17.7%
2000 12 4.1%

What owners said

Filed with NHTSA, in their own words.

Philadelphia, PA

AIR BAGS

I WAS DRIVING AND THE WHOLE DASH PANEL WENT OUT, GAS, SPEED , HORN GAUGES

NHTSA complaint #11192209 — an unverified report by a vehicle owner.

at 100,000 miles Atlanta, GA

AIR BAGS

TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10875916 — an unverified report by a vehicle owner.

at 63,800 miles Cherry Hill, NJ 1 injured

AIR BAGS:FRONTAL

TL* THE CONTACT OWNED A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE DRIVER INSERTED THE KEY INTO THE IGNITION AND TURNED IT INTO THE ACCESSORY POSITION WHEN THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, CHEST AND WRIST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS WATER INTRUSION, WHICH COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND DETERMINED THAT IT WAS NOT MECHANICAL. THE INSURANCE COMPANY DECIDED THAT THE FAILURE WAS MECHANICAL, AND CLASSIFIED THE VEHICLE AS BEING DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.

NHTSA complaint #10411502 — an unverified report by a vehicle owner.

at 176,000 miles Chicago, IL

AIR BAGS

TL*THE CONTACT OWNS 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED INDICATING THAT THE AIR MALFUNCTIONED. THE CONTACT REVIEWED NHTSA CAMPAIGN NUMBER 04V480000 (AIR BAG) AND NOTIFIED THE MANUFACTURER. THE MANUFACTURER STATED THE VIN WAS NOT A PART OF THE RECALL. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY WITHOUT A WARNING. THE FAILURE MILEAGE WAS 176,000.

NHTSA complaint #10407031 — an unverified report by a vehicle owner.

at 151,467 miles Marion Center, PA

AIR BAGS:FRONTAL

CHRYSLER DESIGNED THE POWER DISTRIBUTION BLOCK COVER TO HOLD WATER AND RETAIN MOISTURE. THIS CAUSES THE CONNECTIONS TO CORRODE AND FAIL LEADING TO FAILURE OF CRITICAL, ELECTRICALLY-OPERATED, SAFETY SYSTEMS INCLUDING THE AIRBAG SAFETY RESTRAINT SYSTEM AND THE ANTI-LOCK BRAKING SYSTEM. CHRYSLER HAS BEEN AWARE OF THE ERROR AND REDESIGNED THE POWER DISTRIBUTION BOX. HOWEVER, THEY DID NOT RECALL AND OFFER TO REPLACE THE FAILED COMPONENT.

NHTSA complaint #10224244 — an unverified report by a vehicle owner.

at 97,000 miles Pine Bluff, AR Crash 1 injured

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

WHILE DRIVING AT 35 MPH THE AIR BAG DEPLOYED INADVERTENTLY. IN THE PROCESS, CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. THEN, VEHICLE WAS TOWED TO THE DEALER, WHO, IN RETURN, TOWED THE VEHICLE BACK TO CONSUMER'S HOME NOT REPAIRED. THE DAMAGES SUSTAINED FROM THE COLLISION WERE NOT REPAIRED BECAUSE CONSUMER ONLY HAD LIABILITY INSURANCE.

NHTSA complaint #10106743 — an unverified report by a vehicle owner.

Menasha, WI Crash 2 injured

AIR BAGS:SIDE/WINDOW

WHILE DRIVING CONSUMER HIT A PATCH OF ICE SENDING THE VEHICLE OVER A BANK. UPON IMPACT, THE AIR BAGS ON DRIVER'S SIDE DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES.

NHTSA complaint #10105582 — an unverified report by a vehicle owner.

Leavenworth, KS

AIR BAGS:FRONTAL

FAULTY CLOCKSPRING CAUSED THE AIR BAG LIGHT TO ILLUMINATE AND THE CRUISE CONTROL AND HORN TO MALFUNCTION. *NM RECALL# 04V480000/02V293000. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER REQUESTED REIMBURSEMENT. (CLOCKSPRING SHORTED TO GROUND) *SC

NHTSA complaint #10095141 — an unverified report by a vehicle owner.

at 39,700 miles Canada, 00

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

AIR BAG LIGHT REMAINS ILLUMINATED WHILE DRIVING. DEALER WAS CONTACTED.

NHTSA complaint #10094574 — an unverified report by a vehicle owner.

Newark, OH

AIR BAGS

WHILE DRIVING THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. CONTACTED THE DEALER, AND WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED.

NHTSA complaint #10089235 — an unverified report by a vehicle owner.

at 100,000 miles SAN Jose, CA

AIR BAGS:FRONTAL

THE AIR BAG LIGHT ILLUMINATED AFTER STARTING THE VEHICLE. THE HORN AND CRUISE CONTROL FAILED TO WORK. RECALL#02V293000. THE MECHANIC WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE, BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. PLEASE PROVIDE MORE INFORMATION.

NHTSA complaint #10083401 — an unverified report by a vehicle owner.

at 129,000 miles Cleveland, OH

AIR BAGS

THE AIRBAG LIGHT STAYS ON. THE CRUISE CONTROL AND HORN DOES NOT WORK.

NHTSA complaint #10082294 — an unverified report by a vehicle owner.

at 129,000 miles Cleveland, OH

AIR BAGS:FRONTAL

MY AIRBAG LIGHT STAYS ON, THE HORN DOESN'T WORK AND THE CRUISE CONTROL DOESN'T WORK. THIS IS A DOCUMENTED RECALL BUT DAIMLER CHRYSLER SAID THAT THE RECALL IS NOT ON THE YEAR OF MY VAN.

NHTSA complaint #10082227 — an unverified report by a vehicle owner.

at 76,985 miles Bradenton, FL

AIR BAGS

TWO WEEKS AGO I NOTICED MY AIR BAG LIGHT WAS STAYING ON. WE ALSO FOUND OUT THAT THE HORN AND THE CRUISE CONTROL STOPPED WORKING. WE HAVE CHECKED ALL THE FUSES AND FOUND OUT THROUGH THE MY CAR STATS WEB SITE THIS SAME PROBLEM WAS PART OF A RECALL INVOLVING A CLOCK SPRING PROBLEM. SINCE NO DEALER IN MY AREA WILL HONOR THIS RECALL IT IS STILL BROKEN.

NHTSA complaint #10078822 — an unverified report by a vehicle owner.

Long Beach, CA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE DRIVER THAT THIS VEHICLE WAS NOT ON RECALL.

NHTSA complaint #10075775 — an unverified report by a vehicle owner.

Coraopolis, PA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

WHILE STARTING UP THE VEHICLE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND THE CRUISE CONTROL WORKED INTERMITTENTLY. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED DUE TO A WORN OUT PART.

NHTSA complaint #10071732 — an unverified report by a vehicle owner.

Fort Myers, FL

AIR BAGS

HORN MALFUNCTIONED. CONSUMER HAD THE VEHICLE INSPECTED AFTER THE AIR BAG LIGHT FLASHED. CONSUMER WAS TOLD THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THIS MAKE, MODEL AND YEAR WAS UNDER A RECALL FOR THE CLOCK SPRING, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.

NHTSA complaint #10067020 — an unverified report by a vehicle owner.

at 100,000 miles Fairfield, VA

AIR BAGS:FRONTAL

THE AIR BAG LIGHT STAYED ON AND THE HORN AND CRUISE CONTROL DID NOT WORK. THIS DESCRIBED THE EFFECTS OF A DEFECTIVE CLOCK SPRING ASSEMBLY. *NM THE CLOCK SPRING ASSEMBLY WAS REPLACED ON 04/16/04 AND WAS CURRENTLY WORKING FINE. *SC

NHTSA complaint #10065542 — an unverified report by a vehicle owner.

at 54,000 miles Delran, NJ

AIR BAGS

CLOCK SPRING PROBLEM: MY 1998 GRAND VOYAGER HAD THE SAME SYMPTOMS AND PROBLEMS SUBJECT TO THE RECALL BUT THE DEALER AND CHRYSLER INSIST MY VECHICLE NOT COVERED BY RECALL. I EXPLAINED THAT MAYBE THE PROBLEM IS MORE WIDESPREAD THAN THEY ADMITTED, AS I CAN SEE FROM YOUR SITE ,AT LEAST 109 OTHERS AGREE WITH ME.

NHTSA complaint #10062635 — an unverified report by a vehicle owner.

Newark, OH Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING DRIVER APPLIED THE BRAKES AND PEDAL DESCENDED TO THE FLOOR. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT A TREE. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUFFERED NECK AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED.

NHTSA complaint #10059267 — an unverified report by a vehicle owner.

at 60,200 miles West Point, NY

AIR BAGS

CRUISE CONTROL FAILED ABOUT 45 DAYS AGO. AIR BAG LIGHT BEGAN COMING ON LAST WEEK. AIR BAG LIGHT GOES ON AND OFF, BUT IS ON MOST OF THE TIME.

NHTSA complaint #10056404 — an unverified report by a vehicle owner.

at 120,000 miles Orlando, FL

AIR BAGS

ABS LIGHT ILLUMINATED, AND THE HORN STOPPED OPERATING. DEALER DETERMINED THAT AIR BAG CLOCK SPRING HAD TO BE REPLACED.

NHTSA complaint #10051733 — an unverified report by a vehicle owner.

Vacherie, LA

AIR BAGS

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING AIR BAG LIGHT APPEARED ON THE DASHBOARD. ALSO, THERE WAS NO HORN. DEALER WAS AWARE OF THE PROBLEM.

NHTSA complaint #10024523 — an unverified report by a vehicle owner.

Spencerport, NY

AIR BAGS

WHILE DRIVING 60 MPH THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE VEHICLES AIR BAGS DID NOT DEPLOY. *NLM

NHTSA complaint #10017796 — an unverified report by a vehicle owner.

Peachtree City, GA

AIR BAGS:FRONTAL

THE STEERING WHEEL CLOCK SPRING FAILED, WHICH CAUSED MY AIRBAG, HORN, AND CRUISE CONTROL TO BECOME INOPERATIVE. THIS IS A KNOWN PROBLEM AND A RECALL HAS BEEN ISSUED. HOWEVER, MY VIN NUMBER WAS NOT ON THE LIST TO RECEIVE THE FREE REPLACEMENT. THE DEALER WANTS ME TO PAY $300 TO FIX A KNOWN SAFETY DEFECT.

NHTSA complaint #10013962 — an unverified report by a vehicle owner.

at 70,568 miles Montgomery, AL

AIR BAGS

THE BRAKE SYSTEM WAS DEFECTIVE, THERE WERE BURN LIKE SMELLS, AND NOISES, THE CLOCK SPRING WAS INOPERATIVE AND CAUSED OTHER PROBLEMS, AND THE SQUEAKING SERPENTINE BELT HAD GONE BAD. SCC *JB

NHTSA complaint #10009064 — an unverified report by a vehicle owner.

Lansing, MI

AIR BAGS:FRONTAL

WE OWN A 1998 PLYMOUTH GRAND VOYAGER. WE HAD RECEIVED A RECALL NOTICE REGARDING THE FRONT AIR BAG (CLOCKSPRING ASSEMBLY). THIS NOTICE WAS FOR VEHICLES WITH 70,000 MILES OR LESS (FREE REPAIR). OUR VEHICLE HAS 75,000+ MILES AND YESTERDAY OUR AIR BAG LIGHT IS STAYING ON... I DO NOT THINK THAT IT IS RESPONSIBILE FOR DIAMLER CHRYSLER TO SET MILAGE LIMITS FOR REPAIRS. WE HAVE A LARGE FAMILY AND US OUR VAN ALOT... DIAMLER CHRYSLER SHOULD NOT BE ALOUD TO SET MILAGE LIMITS. BECAUSE OF THIS DECISION, I WILL NOT PURCHASE ANOTHER DIAMLER CHRYSLER PRODUCT. THANK YOU.

NHTSA complaint #10007611 — an unverified report by a vehicle owner.

Grosse Pointe Woods, MI

AIR BAGS

EARLY FALL SERVICE ENGINE SOON LIGHT ON. DEALER CHARGED SEVERAL HUNDRED DOLLARS TO FIX. SOON AFTER AIR BAG LITE CAME ON WHILE DRIVING BUT OFTEN WENT OFF OR FLICKERED. BELIEVED IT WAS LOOSE WIRE OR FUSE, CAUSED BY DEALER FIXING PREVIOUS PROBLEM. SO DID NOT BELIEVE IT WAS URGENT. HOWEVER NOW CRUISE CONTROL DOES NOT WORK EITHER. BECAME ALARMED THAT PROBLEMS WERE CONNECTED AND AIR BAG MAY NOT BE FUNCTIONING, AND THAT THIS PROBLEM MAY BE DANGEROUS. WENT TO NHTSA SITE AND WAS SHOCKED TO SEE RECALL NOTICE POSTED FOR AIR BAG LITE/NO CRUISE CONTROL CLOCK SPRING PROBLEM. I AM CONCERNED BECAUSE MY VEHICLE HAS MORE THAN 70,000 MILES ON IT BUT IT WAS MANUFACTURED IN 2/98, WITHIN THE RECALL PARAMETERS PLEASE ADVISE. I WILL BE CONTACTING MY DEALER AS WELL. THANK YOU FOR YOUR OVERSIGHT OF THIS PROBLEM. DT

NHTSA complaint #769776 — an unverified report by a vehicle owner.

Woodbridge, VA

AIR BAGS

CONSUMER STATES AIR BAG IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.

NHTSA complaint #8019293 — an unverified report by a vehicle owner.

Woodbridge, VA

AIR BAGS

CONSUMER STATES HORN IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.

NHTSA complaint #8019294 — an unverified report by a vehicle owner.

Other 1998 Plymouth Grand Voyager problems

← Full 1998 Plymouth Grand Voyager report