Owners have filed 378 complaints
about the 1998 Plymouth Grand Voyager with NHTSA between 1998 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 3 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Plymouth Grand Voyager. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 9
5% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1998 compares with every other Plymouth Grand Voyager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.7%
1,000 – 9,999 miles
10.7%
10,000 – 24,999 miles
42.9%
25,000 – 49,999 miles
1511.0%
50,000 – 74,999 miles
2417.6%
75,000 – 99,999 miles
3626.5%
100,000 – 149,999 miles
3727.2%
150,000+ miles
1813.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1998peak 14Mar 2019
NHTSA investigations into the 1998 Plymouth Grand Voyager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04013Opened 4 Jun 2004Closed 25 May 2005AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECT...
RQ04001Opened 28 Jan 2004Closed 4 Jun 2004AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007Opened 21 Feb 2001Closed 22 Nov 2002ELECTRICAL SYSTEM
AIR BAG CLOCKSPRING
RQ00008Opened 9 Mar 2000Closed 18 Mar 2002VEHICLE SPEED CONTROL:LINKAGES
DC MINIVAN FUEL INJECTOR RAIL LEAK
EA99013Opened 11 Jun 1999Closed 10 Aug 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST COLLISION FUEL SYSTEM
PE99010Opened 3 Feb 1999Closed 11 Jun 1999FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST-COLLISION FUEL SYSTEM INTEGRITY
Recalls on the 1998 Plymouth Grand Voyager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
06E091000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V480000
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
02V293000
AIR BAGS:FRONTAL
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
00V268000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
97V231000
CHILD SEAT
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Risk: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004366237,695 units in Canada
Airbag
On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2002201240,667 units in Canada
Airbag
On certain vehicles, the clockspring assembly may have been backwound during the vehicle assembly process. This could illuminate the air bag warning lamp and may eventually result in a driver's air bag open circuit. Correction: Dealers will replace the clockspring assembly on vehicles with less then 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2000215183,085 units in Canada
Fuel System
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
Recall 199723540 units in Canada
Seats And Restraints
The shoulder harness restraint webbing may have been incorrectly routed around the metal reinforcement bar in the integrated child seats. As a result, the child seat occupant may not be adequately retrained in the event of a collision. Correcton: Intergrated child seat modules will be inspected for the correct touring of the shoulder belt webbing and improperly routed components will be corrected.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesPort Orange, FLCrash2 injured
SEATS
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR. THE FRONT DRIVER AND PASSENGER SIDE SEATS FRACTURED, THROWING THE DRIVER AND PASSENGER INTO THE DASH BOARD. THE SEAT THEN MOVED BACKWARD INDEPENDENTLY. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE DRIVER SUSTAINED NECK, SHOULDER, BACK, HIP AND KNEE INJURIES. THE PASSENGER SUSTAINED INJURIES TO THE NECK, SHOULDER, BACK, HIP AND A BRUISED HERNIA. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10422789 — an unverified report by a vehicle owner.
at 63,800 milesCherry Hill, NJ1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT OWNED A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE DRIVER INSERTED THE KEY INTO THE IGNITION AND TURNED IT INTO THE ACCESSORY POSITION WHEN THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, CHEST AND WRIST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS WATER INTRUSION, WHICH COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND DETERMINED THAT IT WAS NOT MECHANICAL. THE INSURANCE COMPANY DECIDED THAT THE FAILURE WAS MECHANICAL, AND CLASSIFIED THE VEHICLE AS BEING DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.
NHTSA complaint #10411502 — an unverified report by a vehicle owner.
at 97,000 milesPine Bluff, ARCrash1 injured
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AT 35 MPH THE AIR BAG DEPLOYED INADVERTENTLY. IN THE PROCESS, CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. THEN, VEHICLE WAS TOWED TO THE DEALER, WHO, IN RETURN, TOWED THE VEHICLE BACK TO CONSUMER'S HOME NOT REPAIRED. THE DAMAGES SUSTAINED FROM THE COLLISION WERE NOT REPAIRED BECAUSE CONSUMER ONLY HAD LIABILITY INSURANCE.
NHTSA complaint #10106743 — an unverified report by a vehicle owner.
Menasha, WICrash2 injured
AIR BAGS:SIDE/WINDOW
WHILE DRIVING CONSUMER HIT A PATCH OF ICE SENDING THE VEHICLE OVER A BANK. UPON IMPACT, THE AIR BAGS ON DRIVER'S SIDE DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES.
NHTSA complaint #10105582 — an unverified report by a vehicle owner.
Iona, IDCrash1 injured
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING, THE CONSUMER WAS DIRECTED ONTO ANOTHER LANE OF TRAFFIC. A VEHICLE HIT THE CONSUMER FROM BEHIND WITHOUT WARNING. THE PASSENGER'S SIDE FRONT SEAT COLLAPSED FORWARD AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONSUMER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION.
NHTSA complaint #10089316 — an unverified report by a vehicle owner.
at 79,964 milesMilwaukee, WIFire
SUSPENSION:FRONT:MACPHERSON STRUT
CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED AND THE MECHANIC DETERMINED THAT THE STRUT TOWERS WERE RUSTING PREMATURELY. *AK THE LEFT SIDE STRUT TOWER BLISTERED/BUBBLE. EXTENSIVE RUST UNDER THE BLISTERED PAINT AREA. THE CONSUMER WAS TOLD THAT THE RUST HAD BEEN THERE FOR A LONG TIME UNDER THE PAINT SURFACE. *SC
NHTSA complaint #10075714 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Philadelphia, PA
AIR BAGS
I WAS DRIVING AND THE WHOLE DASH PANEL WENT OUT, GAS, SPEED , HORN GAUGES
NHTSA complaint #11192209 — an unverified report by a vehicle owner.
Philadelphia, PA
VEHICLE SPEED CONTROL
I WAS DRIVING AND THE WHOLE DASH PANEL WENT OUT, GAS, SPEED , HORN GAUGES
NHTSA complaint #11192209 — an unverified report by a vehicle owner.
Philadelphia, PA
ELECTRICAL SYSTEM
I WAS DRIVING AND THE WHOLE DASH PANEL WENT OUT, GAS, SPEED , HORN GAUGES
NHTSA complaint #11192209 — an unverified report by a vehicle owner.
at 100,000 milesAtlanta, GA
AIR BAGS
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10875916 — an unverified report by a vehicle owner.
at 100,000 milesAtlanta, GA
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10875916 — an unverified report by a vehicle owner.
at 180,000 milesElizabeth City, NC
STEERING
AT CERTAIN TIMES THE SERPENTINE BELT WILL SLIP OFF OF THE PULLEYS AND QUIT POWERING THE ALTERNATOR, WATER PUMP, AND POWER STEERING PUMP. THIS CAN BE WORSENED BY RAINY CONDITIONS. CHANGING BELT TENSIONER WORKS FOR A YEAR OR TWO.
NHTSA complaint #10787840 — an unverified report by a vehicle owner.
at 180,000 milesElizabeth City, NC
ELECTRICAL SYSTEM
AT CERTAIN TIMES THE SERPENTINE BELT WILL SLIP OFF OF THE PULLEYS AND QUIT POWERING THE ALTERNATOR, WATER PUMP, AND POWER STEERING PUMP. THIS CAN BE WORSENED BY RAINY CONDITIONS. CHANGING BELT TENSIONER WORKS FOR A YEAR OR TWO.
NHTSA complaint #10787840 — an unverified report by a vehicle owner.
at 180,000 milesElizabeth City, NC
ENGINE
AT CERTAIN TIMES THE SERPENTINE BELT WILL SLIP OFF OF THE PULLEYS AND QUIT POWERING THE ALTERNATOR, WATER PUMP, AND POWER STEERING PUMP. THIS CAN BE WORSENED BY RAINY CONDITIONS. CHANGING BELT TENSIONER WORKS FOR A YEAR OR TWO.
NHTSA complaint #10787840 — an unverified report by a vehicle owner.
at 100,000 milesBurlington, WA
ELECTRICAL SYSTEM
THE DASH PANEL DIES AND THE ABS LIGHT TURNS ON FOLLOWED BY THE CHECK ENGINE LIGHT DUE TO THE COMPUTER THROWING A CODE. I HAVE REMOVED THE DASH PANEL THREE TIMES AND FOUND THE PROBLEM IS AT THE FEMALE PLUG ON THE BACK OF THE PANEL, BY USING A WIGGLE TEST. THE DEALER WANTED $250.00 FOR WHAT THEY CLAIMED ONLY HAD ON CIRCUIT PANEL WHEN I KNEW BETTER. IT HAS TWO. I REPAIRED IT BY USING A STRONG ZIP TIE TO HOLD THE PLUG UP. THIS WORKED FOR YEARS. NOW IT'S THE SAME OLD PROBLEM BUT IT IS NO LONGER ON AND OFF DEPENDING ON THE TEMP.OF THE INSIDE OF THE VEHICLE. IT IS 100% DEAD SO NOW HERE I GO AGAIN. TAKE THE DASH APART AND TRY TO GET IT TO FUNCTION. I USE MY GPS FOR MILAGE, SPEED, AND FUEL. THAT AND A USB LIGHT MADE FOR A PC. I HAVE DELT WITH THE FAULTY TENSHIONER AND SERPENTINE BELT PROBLEM TWICE. NOW IT IS ALL THE RELAYS FROM HEAT BURNT OUT. IT STARTED WITH THE STARTER RELAY AND WENT SOUTH. TAIL LIGHTS AND SO ON.
NHTSA complaint #10734807 — an unverified report by a vehicle owner.
at 241,338 milesLOS Angeles, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE FUEL GAUGE GAVE AN INCORRECT READING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS FUEL SPEWING FROM THE FUEL RAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 241,338.
NHTSA complaint #10732735 — an unverified report by a vehicle owner.
at 120,000 milesCharlottesville, VA
SERVICE BRAKES
BRAKE LINE TO REAR BRAKES ABOVE FUEL TANK RUPTURED AND LOST ALL BRAKE FLUID
NHTSA complaint #10732557 — an unverified report by a vehicle owner.
at 221,000 milesEL Lago, TX
ENGINE
DRIVING TO STORE. WEATHER WAS CLEAR ~ 85 DEGREES F, ROAD WAS CLEAR, NO RAIN, TIME APPROXIMATELY 10PM. WHILE DRIVING, I MOVED INTO THE CENTER LANE (MAJOR ROAD, THREE LANES BOTH WAYS) FOR A TURN TO THE STORE, DURING MY TURN TO THE LEFT, I NOTICED THAT MY POWER STEERING WAS NOT FUNCTIONING AND VERY HARD TO CONTROL/STEER THE VEHICLE. AFTER STRUGGLING TO STRAIGHTEN OUT MY VAN (1998 PLYMOUTH, GRAND VOYAGER SE) I NOTICED THAT MY ENGINE TEMPERATURE HAD GONE OFF SCALE / OVER HEATING. AT THIS POINT I STOPPED THE VAN IN THE MIDDLE OF TRAFFIC.
NHTSA complaint #10712929 — an unverified report by a vehicle owner.
at 154,000 milesNiagara Falls, NY
STEERING
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE HOOD WAS OPENED, THE CONTACT DISCOVERED THAT THE DRIVING BELT WAS OUT OF THE PULLEY. THE BELT WAS PLACED BACK INTO POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA complaint #10680458 — an unverified report by a vehicle owner.
at 154,000 milesNiagara Falls, NY
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE HOOD WAS OPENED, THE CONTACT DISCOVERED THAT THE DRIVING BELT WAS OUT OF THE PULLEY. THE BELT WAS PLACED BACK INTO POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA complaint #10680458 — an unverified report by a vehicle owner.
at 145,000 milesBethesda, MD
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 60 MPH ON A MAJOR HIGHWAY, THE VEHICLE STALLED MULTIPLE TIMES. THE FUEL GAUGE FAILED TO READ PROPERLY AND THE INSTRUMENT PANEL CLUSTER MALFUNCTIONED. IN ADDITION, THE POWER LOCKS AND WINDOWS FAILED TO OPERATE AND THE INTERIOR DOME LIGHT FAILED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
NHTSA complaint #10597703 — an unverified report by a vehicle owner.
LAS Vegas, NV
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT SHE SMELLED FUEL COMING FROM THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE ASSEMBLY AND INSTRUMENT CLUSTER ASSEMBLIES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06E091000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 77,000.
NHTSA complaint #10507280 — an unverified report by a vehicle owner.
LAS Vegas, NV
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT SHE SMELLED FUEL COMING FROM THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE ASSEMBLY AND INSTRUMENT CLUSTER ASSEMBLIES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06E091000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 77,000.
NHTSA complaint #10507280 — an unverified report by a vehicle owner.
LAS Vegas, NV
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT SHE SMELLED FUEL COMING FROM THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE ASSEMBLY AND INSTRUMENT CLUSTER ASSEMBLIES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06E091000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 77,000.
NHTSA complaint #10507280 — an unverified report by a vehicle owner.
at 223,001 milesBronx, NY
ELECTRICAL SYSTEM
COMPUTER FAILING TO SEND SIGNAL TO FAN RELAY.
NHTSA complaint #10489509 — an unverified report by a vehicle owner.
Easton, PA
ENGINE
TL* THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE SERPENTINE BELT WOULD DETACH WHENEVER THE VEHICLE WAS DRIVEN WHILE RAINING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING THAT COULD BE DONE DUE TO THE DESIGN OF THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS UNKNOWN.
NHTSA complaint #10478448 — an unverified report by a vehicle owner.
at 140,000 milesLOS Molinos, CA
STEERING
I PURCHASED VEHICLE USED AND FOUND NO PROBLEMS WITH THE VEHICLE WITH THE EXCEPTION OF A SQUEAKY SERPENTINE BELT. PUT A LITTLE BELT DRESSING ON IT AND THAT WAS AS FAR AS THE ISSUE WENT. THEN ON A DARK RAINY NIGHT, WENT THROUGH A RAIN PUDDLE-VERY SLOWLY, AND INSTANTLY, STEERING BECAME VERY DIFFICULT. THE WORST PART OF THIS EXPERIENCE THIS NIGHT WAS TRYING TO PUT BELT BACK ON PULLEYS, AS YOU CAN IMAGINE IN THE DARK AND NO IDEA HOW TO ROUTE IT. THANK GOODNESS THERE WAS A DIAGRAM IN ENGINE. WITH NO KNOWLEDGE THAT THIS WAS A VERY WELL KNOWN ISSUE WITH THESE VEHICLES IT WAS QUITE A SURPRISE. AFTER RESEARCHING THIS ONLINE, AND READING ALL OF THE CONSUMER COMPLAINTS I CAN'T FIGURE OUT WHAT YOU PEOPLE ARE WAITING FOR!! FATAL ACCIDENTS!! THERE HAS BEEN MORE THAN ENOUGH INFO SUBMITTED AND DOCUMENTED TO WARRANT A RECALL AND HAVE THE MANUFACTURER TAKE CARE OF THIS. OH-BUT GUESS WHAT? ANOTHER COMPANY 'GATES" HAS COME UP WITH A SOLUTION THAT APPARENTLY HAS HAD POSITIVE REVIEWS. MY ORDER IS IN AND I AM AWAITING MY RETROFITTED TENSIONER BELT COMPONENT KIT SO THAT I WILL FEEL SAFE ENOUGH TO BE OUT ON THE ROADS AND THAT I WILL NOT BECOME A HAZARD TO OTHER DRIVERS ON THE ROAD WITH ME. THE FEDERAL GOVERNMENT COMES TO THE AID OF A BIG COMPANY LIKE CHRYSLER (PLYMOUTH) EVEN WHEN IT IS MORE THAN OBVIOUS THAT THEY ARE BUILDING SUBSTANDARD CARS. THIS IS NOT A MAJOR REPAIR, BUT IT IS CERTAINLY A PROBLEM THAT COULD VERY EASILY CAUSE SERIOUS BODILY INJURIES TO MANY PEOPLE FROM JUST ONE INCIDENT! IT HAS NOW BEEN FOURTEEN YEARS SINCE THIS CAR WAS MANUFACTURED. HOW MANY YEARS OF COMPLAINTS DOES IT TAKE TO GET SOMEONE TO NOTICE AND TAKE ACTION? IS THERE SOMEONE ABOVE YOU THAT WE HAVE TO BEG, PLEASE HELP US! THE LITTLE GUYS. WHY SHOULD WE HAVE TO BEG, "PLEASE DON'T LET MY CAR BE THE ONE THAT IS GOING TO KILL SOMEONE."MAKE THE ONES RESPONSIBLE-BE RESPONSIBLE! THANK YOU (I THINK).
NHTSA complaint #10445541 — an unverified report by a vehicle owner.
at 140,000 milesLOS Molinos, CA
ELECTRICAL SYSTEM
I PURCHASED VEHICLE USED AND FOUND NO PROBLEMS WITH THE VEHICLE WITH THE EXCEPTION OF A SQUEAKY SERPENTINE BELT. PUT A LITTLE BELT DRESSING ON IT AND THAT WAS AS FAR AS THE ISSUE WENT. THEN ON A DARK RAINY NIGHT, WENT THROUGH A RAIN PUDDLE-VERY SLOWLY, AND INSTANTLY, STEERING BECAME VERY DIFFICULT. THE WORST PART OF THIS EXPERIENCE THIS NIGHT WAS TRYING TO PUT BELT BACK ON PULLEYS, AS YOU CAN IMAGINE IN THE DARK AND NO IDEA HOW TO ROUTE IT. THANK GOODNESS THERE WAS A DIAGRAM IN ENGINE. WITH NO KNOWLEDGE THAT THIS WAS A VERY WELL KNOWN ISSUE WITH THESE VEHICLES IT WAS QUITE A SURPRISE. AFTER RESEARCHING THIS ONLINE, AND READING ALL OF THE CONSUMER COMPLAINTS I CAN'T FIGURE OUT WHAT YOU PEOPLE ARE WAITING FOR!! FATAL ACCIDENTS!! THERE HAS BEEN MORE THAN ENOUGH INFO SUBMITTED AND DOCUMENTED TO WARRANT A RECALL AND HAVE THE MANUFACTURER TAKE CARE OF THIS. OH-BUT GUESS WHAT? ANOTHER COMPANY 'GATES" HAS COME UP WITH A SOLUTION THAT APPARENTLY HAS HAD POSITIVE REVIEWS. MY ORDER IS IN AND I AM AWAITING MY RETROFITTED TENSIONER BELT COMPONENT KIT SO THAT I WILL FEEL SAFE ENOUGH TO BE OUT ON THE ROADS AND THAT I WILL NOT BECOME A HAZARD TO OTHER DRIVERS ON THE ROAD WITH ME. THE FEDERAL GOVERNMENT COMES TO THE AID OF A BIG COMPANY LIKE CHRYSLER (PLYMOUTH) EVEN WHEN IT IS MORE THAN OBVIOUS THAT THEY ARE BUILDING SUBSTANDARD CARS. THIS IS NOT A MAJOR REPAIR, BUT IT IS CERTAINLY A PROBLEM THAT COULD VERY EASILY CAUSE SERIOUS BODILY INJURIES TO MANY PEOPLE FROM JUST ONE INCIDENT! IT HAS NOW BEEN FOURTEEN YEARS SINCE THIS CAR WAS MANUFACTURED. HOW MANY YEARS OF COMPLAINTS DOES IT TAKE TO GET SOMEONE TO NOTICE AND TAKE ACTION? IS THERE SOMEONE ABOVE YOU THAT WE HAVE TO BEG, PLEASE HELP US! THE LITTLE GUYS. WHY SHOULD WE HAVE TO BEG, "PLEASE DON'T LET MY CAR BE THE ONE THAT IS GOING TO KILL SOMEONE."MAKE THE ONES RESPONSIBLE-BE RESPONSIBLE! THANK YOU (I THINK).
NHTSA complaint #10445541 — an unverified report by a vehicle owner.
at 140,000 milesLOS Molinos, CA
ENGINE AND ENGINE COOLING
I PURCHASED VEHICLE USED AND FOUND NO PROBLEMS WITH THE VEHICLE WITH THE EXCEPTION OF A SQUEAKY SERPENTINE BELT. PUT A LITTLE BELT DRESSING ON IT AND THAT WAS AS FAR AS THE ISSUE WENT. THEN ON A DARK RAINY NIGHT, WENT THROUGH A RAIN PUDDLE-VERY SLOWLY, AND INSTANTLY, STEERING BECAME VERY DIFFICULT. THE WORST PART OF THIS EXPERIENCE THIS NIGHT WAS TRYING TO PUT BELT BACK ON PULLEYS, AS YOU CAN IMAGINE IN THE DARK AND NO IDEA HOW TO ROUTE IT. THANK GOODNESS THERE WAS A DIAGRAM IN ENGINE. WITH NO KNOWLEDGE THAT THIS WAS A VERY WELL KNOWN ISSUE WITH THESE VEHICLES IT WAS QUITE A SURPRISE. AFTER RESEARCHING THIS ONLINE, AND READING ALL OF THE CONSUMER COMPLAINTS I CAN'T FIGURE OUT WHAT YOU PEOPLE ARE WAITING FOR!! FATAL ACCIDENTS!! THERE HAS BEEN MORE THAN ENOUGH INFO SUBMITTED AND DOCUMENTED TO WARRANT A RECALL AND HAVE THE MANUFACTURER TAKE CARE OF THIS. OH-BUT GUESS WHAT? ANOTHER COMPANY 'GATES" HAS COME UP WITH A SOLUTION THAT APPARENTLY HAS HAD POSITIVE REVIEWS. MY ORDER IS IN AND I AM AWAITING MY RETROFITTED TENSIONER BELT COMPONENT KIT SO THAT I WILL FEEL SAFE ENOUGH TO BE OUT ON THE ROADS AND THAT I WILL NOT BECOME A HAZARD TO OTHER DRIVERS ON THE ROAD WITH ME. THE FEDERAL GOVERNMENT COMES TO THE AID OF A BIG COMPANY LIKE CHRYSLER (PLYMOUTH) EVEN WHEN IT IS MORE THAN OBVIOUS THAT THEY ARE BUILDING SUBSTANDARD CARS. THIS IS NOT A MAJOR REPAIR, BUT IT IS CERTAINLY A PROBLEM THAT COULD VERY EASILY CAUSE SERIOUS BODILY INJURIES TO MANY PEOPLE FROM JUST ONE INCIDENT! IT HAS NOW BEEN FOURTEEN YEARS SINCE THIS CAR WAS MANUFACTURED. HOW MANY YEARS OF COMPLAINTS DOES IT TAKE TO GET SOMEONE TO NOTICE AND TAKE ACTION? IS THERE SOMEONE ABOVE YOU THAT WE HAVE TO BEG, PLEASE HELP US! THE LITTLE GUYS. WHY SHOULD WE HAVE TO BEG, "PLEASE DON'T LET MY CAR BE THE ONE THAT IS GOING TO KILL SOMEONE."MAKE THE ONES RESPONSIBLE-BE RESPONSIBLE! THANK YOU (I THINK).
NHTSA complaint #10445541 — an unverified report by a vehicle owner.
at 140,000 milesLOS Molinos, CA
SERVICE BRAKES, HYDRAULIC
I PURCHASED VEHICLE USED AND FOUND NO PROBLEMS WITH THE VEHICLE WITH THE EXCEPTION OF A SQUEAKY SERPENTINE BELT. PUT A LITTLE BELT DRESSING ON IT AND THAT WAS AS FAR AS THE ISSUE WENT. THEN ON A DARK RAINY NIGHT, WENT THROUGH A RAIN PUDDLE-VERY SLOWLY, AND INSTANTLY, STEERING BECAME VERY DIFFICULT. THE WORST PART OF THIS EXPERIENCE THIS NIGHT WAS TRYING TO PUT BELT BACK ON PULLEYS, AS YOU CAN IMAGINE IN THE DARK AND NO IDEA HOW TO ROUTE IT. THANK GOODNESS THERE WAS A DIAGRAM IN ENGINE. WITH NO KNOWLEDGE THAT THIS WAS A VERY WELL KNOWN ISSUE WITH THESE VEHICLES IT WAS QUITE A SURPRISE. AFTER RESEARCHING THIS ONLINE, AND READING ALL OF THE CONSUMER COMPLAINTS I CAN'T FIGURE OUT WHAT YOU PEOPLE ARE WAITING FOR!! FATAL ACCIDENTS!! THERE HAS BEEN MORE THAN ENOUGH INFO SUBMITTED AND DOCUMENTED TO WARRANT A RECALL AND HAVE THE MANUFACTURER TAKE CARE OF THIS. OH-BUT GUESS WHAT? ANOTHER COMPANY 'GATES" HAS COME UP WITH A SOLUTION THAT APPARENTLY HAS HAD POSITIVE REVIEWS. MY ORDER IS IN AND I AM AWAITING MY RETROFITTED TENSIONER BELT COMPONENT KIT SO THAT I WILL FEEL SAFE ENOUGH TO BE OUT ON THE ROADS AND THAT I WILL NOT BECOME A HAZARD TO OTHER DRIVERS ON THE ROAD WITH ME. THE FEDERAL GOVERNMENT COMES TO THE AID OF A BIG COMPANY LIKE CHRYSLER (PLYMOUTH) EVEN WHEN IT IS MORE THAN OBVIOUS THAT THEY ARE BUILDING SUBSTANDARD CARS. THIS IS NOT A MAJOR REPAIR, BUT IT IS CERTAINLY A PROBLEM THAT COULD VERY EASILY CAUSE SERIOUS BODILY INJURIES TO MANY PEOPLE FROM JUST ONE INCIDENT! IT HAS NOW BEEN FOURTEEN YEARS SINCE THIS CAR WAS MANUFACTURED. HOW MANY YEARS OF COMPLAINTS DOES IT TAKE TO GET SOMEONE TO NOTICE AND TAKE ACTION? IS THERE SOMEONE ABOVE YOU THAT WE HAVE TO BEG, PLEASE HELP US! THE LITTLE GUYS. WHY SHOULD WE HAVE TO BEG, "PLEASE DON'T LET MY CAR BE THE ONE THAT IS GOING TO KILL SOMEONE."MAKE THE ONES RESPONSIBLE-BE RESPONSIBLE! THANK YOU (I THINK).
NHTSA complaint #10445541 — an unverified report by a vehicle owner.
at 170,000 milesHaynesville, LA
POWER TRAIN
OK I DIDN'T KNOW HOW ELSE TO PUT THIS BUT TO SAY THAT WHEN RAINING THIS VAN AND THE FUNNY PART IS THAT WHEN DRIVING DURING WEATHER CONDITIONS (I.E. RAIN SNOW) THE MICRO V BELT SLIPS OFF AND MAKES THE VAN HARD TO DRIVE AND MAY IN TIME IF NOT ALREADY CAUSE AND ACCIDENT THE FIRST TIME IT HAPPENED TO US WE WENT THOUGH A SMALL PUDDLE OF WATER ON AN ON RAMP FROM ONE FREE WAY TO ANOTHER AND THE VAN BECAME UNSTABLE AND HARD TO STEER WE HAD A 11 AND A 2 YEAR OLD IN THIS VAN AND NOW IT DOESN'T MATTER WHEN WE DRIVE IN THE RAIN IT HAPPENS I HAVE BEEN TOLD THAT THERE IS A FIX BUT THE KIT IS OVER 200 DOLLARS AND IS NEXT TO IMPOSSIBLE FOR PEOPLE TO FIX THIS ON FIXED INCOMES TO THIS DAY WE STILL DEAL WITH IT BUT SOMETHING SHOULD BE DONE ABOUT IT WITH CHRYSLER AND AFTER DOING A SEARCH ON JUST GOOGLE ALONE I FOUND 1500-5000 DIFFERENT COMPLIANCE ON THIS ONE PROBLEM.
NHTSA complaint #10441400 — an unverified report by a vehicle owner.