FaultScore

2002 Pontiac Grand AM equipment problems

11 of the 549 complaints about the 2002 Pontiac Grand AM are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 45,000 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Equipment 6 54.5%
Anti-Theft Devices 2 18.2%
AIR Conditioner 1 9.1%
Accessory Scissor/Screw/Bottle Jack/Lift 1 9.1%
Labels 1 9.1%

Equipment & Accessories across every Pontiac Grand AM year

1995 15 11.1%
1996 14 10.4%
1997 16 11.9%
1999 39 28.9%
2000 17 12.6%
2001 23 17.0%
2002 11 8.1%

What owners said

Filed with NHTSA, in their own words.

at 28,000 miles Sarasota, FL

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE BATTERY WAS REPLACED TO CORRECT THE FAILURE BUT TO NO AVAIL. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE ANTI THEFT ALARM SYSTEM WAS CAUSING THE VEHICLE NOT TO START. THE MECHANIC ADVISED THAT THE BASIC CONTROL MODULE (BCM) WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 31,000.

NHTSA complaint #10350778 — an unverified report by a vehicle owner.

at 101,500 miles Grafton, WI

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE VEHICLE WOULD NOT START DUE TO THE SECURITY SYSTEM FAILING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE SECURITY PASS LOCK HAD FAILED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT ASSIST DUE TO THE VEHICLES AGE. THE FAILURE AND CURRENT MILEAGES WERE 101,500.

NHTSA complaint #10331561 — an unverified report by a vehicle owner.

at 112,000 miles Phillipsburg, NJ

EQUIPMENT

ABOUT A YEAR AGO CAR WOULDN'T START. HAD IT TOWED AND THE SERVICE GARAGE REPLACED THE IGNITION ASSEMBLY AND DID A SECURITY UPDATE. ABOUT 2 WEEKS AGO CAR WOULDN'T START TRIED JUMPING, NOTHING. SECURITY LIGHT ON DASH WAS BLINKING. RESEARCHED ON COMPUTER AND FOUND OUT IF YOU TURN KEY ON FOR FIFTEEN MINUTES THEN TRY TO START THE CAR IT WILL START. WELL I TRIED THIS AND IT WORKED. LEAVING THE KEY ON FOR FIFTEEN MINUTES RESETS THE SECURITY SYSTEM ON THE CAR. MY CAR HAS STARTED FOR THE LAST 2 WEEKS. I CALLED THE DEALER AND THEY SAID THEY CAN'T DISARM THE SECURITY SYSTEM AND THERE WERE NO RECALLS FOR MY CAR. MAYBE THIS IS WHAT THE GARAGE DID A YEAR AGO AND CHARGED FOR A NEW ASSEMBLY BECAUSE I STILL USE THE ORIGINAL KEY. PLEASE HELP BECAUSE I AM NOT ALONE AND THIS PROBLEM REALLY CONFUSES THE REPAIRMAN ACCORDING TO THE WEB SITE I FOUND THIS EASY FIX ON.

NHTSA complaint #10294820 — an unverified report by a vehicle owner.

at 70,000 miles Grafton, WI

EQUIPMENT

MY 2002 GRAND AM HAS A CLICKING SOUND COMING FROM THE DASHBOARD. I TOOK IT TO GREENFIELD PONTIAC AFTER HEARING ABOUT A SERVICE BULLETIN. THEY TOLD ME THE BULLETIN DID NOT COVER THE PROBLEM I HAD AND THAT SINCE IT DID NOT CREATE A SAFETY HAZARD, IT WAS NOT COVERED. THE COST TO ME WOULD BE ABOUT $300 FOR A NEW 'MULTIFUNCTION SWITCH' WHICH IS THE BLINKER/DIRECTIONAL ARM. MY TURN SIGNALS DO FUNCTION PROPERLY WHEN I NEED TO USE THEM, AND AS FAR AS I KNOW THE LIGHTS ARE NOT ACTUALLY FLASHING. THE CLICKING IS NOT CONSTANT, OR EVERYDAY, BUT WHEN IT GETS GOING, SOMETIMES IT DOES NOT STOP FOR 10 TO 20 MINUTES. I THINK I'M GOING DEAF FROM TURNING THE RADIO UP SO I DON'T HAVE TO HEAR THE CLICKING. I'VE HAD SEVERAL OTHER BAD EXPERIENCES WITH THIS VEHICLE THAT WERE NOT COVERED (I.E. TIMING WENT AT 40,000 MI--BIG BILL!). I WILL NEVER BUY ANOTHER GM PRODUCT--THEY DO NOT STAND BEHIND THEIR VEHICLES!

NHTSA complaint #10238778 — an unverified report by a vehicle owner.

at 40,000 miles MT Pleasant, SC

EQUIPMENT

SINCE WE PURCHASED OUR PONTIAC GRAND AM IN APRIL 2002 WE HAVE HAD SEVERAL ITEMS FAIL THAT I FEEL SHOULD NOT HAVE. THE FUEL PUMP AND FUEL RELAY? FAILED AT 6,000 MILES, THE WINDOW SASH CHANNELS AND RELAYS HAVE FAILED 3 TIMES. TWICE ON THE DRIVER SIDE AND 1 TIME ON THE PASSENGER SIDE. THE DASH IS PEELING UP AT THE BASE OF THE WINDSHIELD CLOSE TO THE VIN# PLATE. THE DOME LIGHT BRACKET FAILED AND THE LIGHT NO LONGER IS ON THE INTERIOR ROOF. CHEAP PLASTIC BRACKET THAT WILL COST SEVERAL HUNDRED DOLLARS TO FIX. THE DRIVER POWER SEAT HAS FAILED LEAVING THE SEAT IN THE UP POSITION. THE WORST THING ABOUT ALL OF THIS IS THAT IT HAS COST ME SEVERAL THOUSAND DOLLARS TO HAVE THESE ITEMS FIXED AND THE CAR ONLY HAS 41,000 MILES ON IT.

NHTSA complaint #10165490 — an unverified report by a vehicle owner.

at 45,000 miles Laughlin, NV

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

THE JACK COLLAPSED WHILE CHANGING THE FRONT TIRE. THIS CAUSED DAMAGE TO THE FRONT END ALIGNMENT. THE JACKWASS AVAILABLE FOR ANALYSIS, AND THE DEALER WAS CONTACTED.

NHTSA complaint #10095067 — an unverified report by a vehicle owner.

Independence, MO

EQUIPMENT

THIS IS THE 2ND GRAND AM I HAVE OWNED AND BOTH TIMES THE INTAKE GASKET HAS STARTED LEAKING THE FIRST ON STARTED LEAKING AT 74.000 MILES AND MY NEW ONE STARTED LEAKING AT 30.000 MILES... WHAT IS WRONG WITH THE GASKETS THE FIRST ONE WAS A 1999 AND THE NEW ONE IS A 2002.

NHTSA complaint #10053277 — an unverified report by a vehicle owner.

at 45,000 miles Magnolia, TX

EQUIPMENT

I HAVE HAD MY CAR IN THE SHOP SEVERAL TIMES FOR PROBLEMS AND THEY CAN TYPICALLY REPLICATE THE PROBLEM, BUT CANNOT FIX IT. I HAVE HAD 3 BRAKE JOBS ON MY CAR, AS WELL AS THE CALIPERS REBUILT, AND MY BRAKES STILL DO NOT WORK RIGHT. THE ABS SYSTEM FAILS CONSTANTLY. I EXPERIENCE SLIDES ON DRY SURFACES EVEN. I ALSO HAVE TRANSMISSION, COOLANT, AND FUELING PROBLEMS. I HAVE HAD A FUEL PUMP REPLACED FINALLY, AFTER THE 3RD TIME OF TAKING IT IN FOR NOT STARTING, 2 TIMES PRIOR THERE WAS NOTHING SUPPOSEDLY WRONG. ALSO, I AM STILL GETTING ONLY 125 MILES ON A TANK OF GAS. THEY AN RECIPROCATE THE PROBLEM BUT WILL NOT FIX IT. I ALSO KEEP GETTING A LOW COOLANT AND CHECK ENGINE MESSAGE LIGHTS BUT THEY SAY NOTHING WRONG. THE POWER WINDOWS ALSO DRAG AND MAKE MARKS ON THE WINDOW SURFACES. THEY ARE VERY SLOW ROLLING UP. THE LIGHT IN THE RADIO AREA FADES IN AND OUT, AND THE RADIO GOES OFF AND ON ALOT AS WELL AS ONLY THE FRONT SPEAKERS WORK PRIMARILY. BACK DO NOT. ACCELERATOR PEDAL STICKS, AND CAUSES CAR TO REV UP TO 5000 RPMS VERY SCARY!

NHTSA complaint #10050948 — an unverified report by a vehicle owner.

at 20,000 miles Newton, NC

EQUIPMENT

2002 PONTIAC GRANDAM GT-1 HAS CONTINUOUS GRINDING, RUBBING, AND POPPING SOUNDS FROM THE FRONT STEERING. ALSO HAS UNCONTROLED POWER STEERING WHERE THE CAR COULD GO OFF THE ROAD. DEALERSHIPS CAN OR WILL NOT TRY TO FIND THESE SERIOUS DEFECTS, THEY SAY THAT IT IS THE TIRES THAT IS CAUSING THESE DEFECTS.THIS IS THE SECOND NEW GT-1 WITHIN THE PAST THREE YEARS WITH THE SAME DEFECTS THAT I HAVE OWNED.

NHTSA complaint #10039429 — an unverified report by a vehicle owner.

at 11,800 miles Grand Ledge, MI

EQUIPMENT:OTHER:LABELS

THE GAS LABEL WAS WRITTEN INCORRECTLY.

NHTSA complaint #10008749 — an unverified report by a vehicle owner.

Clay, WV

EQUIPMENT:APPLIANCE:AIR CONDITIONER

VEHICLE SHUT DOWN WHILE TRAVELING ON HIGHWAY WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK ALSO THE DRIVERS POWER SEAT IS INOPERABLE AT TIMES, IT MAKES A GRINDING NOISE, AND AT TIMES WOULD NOT MOVE AT ALL, THERE WAS A PULSATION WHEN BRAKES WERE BEING APPLIED, BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED, STARTER WAS REPLACED, THERE WAS A CLUNKING NOSIE WHEN DRIVING STRAIGHT OR MAKING TURNS, THE DOME LIGHT FELL OFF, TRUNK IS HARD TO CLOSE, CONSUMER HAS TO SLAM TRUNK TO GET IT TO CLOSE, THE DEALER FOUND THE LATCH OUT OF ADJUSTMENT, WHEN STARTING VEHICLE THERE IS A NOISE FROM THE ENGINE AREA, THERE WAS A NOISE COMING FROM THE WHEEL AREA, DEALER COULD NOT DUPLICATE CONSERN, ALTERNATOR WAS REPLACED, VEHICLE STALLED, DELAER REPLACED FUEL SENDING UNIT, THE CLOCK RADIO WAS LOOSING TIME, THE REMOTE KEYLESS ENTRY WILL ONLY WORK WHEN CONSUMER IS CLOSE TO THE VEHICLE, THE WINDOWS WERE MAKING A SCRATCHING NOISE WHEN BEING ROLLED UP, THE AIR CONDITON HAS AN ODOR, STEERING WHEEL HAS A MILD VIBRATION WHEN DRIVING.

NHTSA complaint #8013819 — an unverified report by a vehicle owner.

Other 2002 Pontiac Grand AM problems

← Full 2002 Pontiac Grand AM report