Owners have filed 549 complaints
about the 2002 Pontiac Grand AM with NHTSA between 2002 and 2020.
The largest single group is the electrical system.
Across this model's run it ranks 10 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Pontiac Grand AM. 50 means typical for this
model; 100 means roughly double.
Severity — 54
10.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 31
18% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Pontiac Grand AM
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Control Module
2117.4%
Turn Signal
2117.4%
Switch
2016.5%
Engine
1613.2%
Switch
1310.7%
Switch
119.1%
Power Window Devices AND Controls
119.1%
Interior/Under Dash
86.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
133.5%
10,000 – 24,999 miles
338.9%
25,000 – 49,999 miles
7420.0%
50,000 – 74,999 miles
7219.5%
75,000 – 99,999 miles
7620.5%
100,000 – 149,999 miles
6617.8%
150,000+ miles
369.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2002peak 17Mar 2020
NHTSA investigations into the 2002 Pontiac Grand AM
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHI...
Recalls on the 2002 Pontiac Grand AM
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V400000
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2014284641,121 units in Canada
Electrical
On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: For each key, dealers will install two key rings and modify the key ring opening shape. Note: Until the correction is performed, all items should be removed from the key ring.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 25,000 milesWest Plains, MOCrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE REAR WHEELS SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE REAR DRIVER SIDE CRASHED INTO A CURB, DEFLATING THE TIRE. THE AIR BAGS FAILED TO DEPLOY. THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAIN ANY INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 25,000.
NHTSA complaint #10712616 — an unverified report by a vehicle owner.
at 25,000 milesWest Plains, MOCrash
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE REAR WHEELS SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE REAR DRIVER SIDE CRASHED INTO A CURB, DEFLATING THE TIRE. THE AIR BAGS FAILED TO DEPLOY. THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAIN ANY INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 25,000.
NHTSA complaint #10712616 — an unverified report by a vehicle owner.
at 25,000 milesWest Plains, MOCrash
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE REAR WHEELS SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE REAR DRIVER SIDE CRASHED INTO A CURB, DEFLATING THE TIRE. THE AIR BAGS FAILED TO DEPLOY. THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAIN ANY INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 25,000.
NHTSA complaint #10712616 — an unverified report by a vehicle owner.
Detroit, MICrash2 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND AM. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE STALLED WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED FEMUR AND KNEECAP FRACTURES AND WHIPLASH INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PERSON THAT WAS IN THE OTHER VEHICLE SUSTAINED NUMEROUS INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT STATED THAT NO NOTIFICATION WAS RECEIVED UNTIL MONTHS AFTER THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/28/15
NHTSA complaint #10700671 — an unverified report by a vehicle owner.
at 182,000 milesLakewood, WACrash1 injured
AIR BAGS
I WAS DRIVING ALONG I-90 EAST GOING THROUGH SOUTH DAKOTA. THE WEATHER WAS BAD AND THE ROAD WAS ICY AND VERY SLICK. THERE WAS AN 18 WHEELER THAT ROLLED OVER ON THE ROAD AND I DID NOT SEE IT UNTIL IT WAS TOO LATE. THERE WERE ABOUT 10 CARS IN BACK OF THE TRUCK AND I COULD NOT STOP. I HAD A HEAD ON COLLISION WITH THE BACK END OF A 1 TON TRUCK. IT DID NOT DO ANY DAMAGE TO THE TRUCK BUT IT COMPLETELY TOTALED MY CAR. I HIT THE WINDSHIELD WITH MY HEAD , LEFT ARM AND HAND. I SUFFERED SERIOUS INJURIES AND MY HEAD HIT THE WINDSHIELD AND CRACKED IT THE SIZE OF A GRAPEFRUIT BEFORE THE AIR BAGS DEPLOYED. THEY DID NOT DEPLOY UNTIL AFTER I WAS SERIOUSLY INJURED WHICH IS BS. I WAS TAKEN TO THE HOSPITAL AND AN XRAY OF MY HEAD WAS NEVER DONE. THEY TOOK AN XRAY OF MY ARM AND HAND AND SAID I HAD A CONTUSION. MY HEAD WAS BIG AND SWOLLEN AND SO WAS MY ARM AND HAND AND I HAD HEADACHES FOR A MONTH AND A HALF AND I STILL DON'T FEEL VERY WELL SINCE THE ACCIDENT. I TRIED TO FILE A CLAIM AGAINST GM FOR THE DEFECTIVE AIR BAGS ON THE CAR AND THEY WONT DO ANYTHING ABOUT IT. THE ACCIDENT HAPPENED IN STURGIS SD AND THE STATE PATROL DETERMINED THAT THE DRIVER AT FAULT WAS THE DRIVER OF THE 18 WHEELER TRUCK. I GOT NO COMPENSATION WHATSOEVER FROM THE ACCIDENT AND THE TOW COMPANY ENDED UP STEALING MY CAR.
NHTSA complaint #10691006 — an unverified report by a vehicle owner.
at 182,000 milesLakewood, WACrash1 injured
STRUCTURE:BODY
I WAS DRIVING ALONG I-90 EAST GOING THROUGH SOUTH DAKOTA. THE WEATHER WAS BAD AND THE ROAD WAS ICY AND VERY SLICK. THERE WAS AN 18 WHEELER THAT ROLLED OVER ON THE ROAD AND I DID NOT SEE IT UNTIL IT WAS TOO LATE. THERE WERE ABOUT 10 CARS IN BACK OF THE TRUCK AND I COULD NOT STOP. I HAD A HEAD ON COLLISION WITH THE BACK END OF A 1 TON TRUCK. IT DID NOT DO ANY DAMAGE TO THE TRUCK BUT IT COMPLETELY TOTALED MY CAR. I HIT THE WINDSHIELD WITH MY HEAD , LEFT ARM AND HAND. I SUFFERED SERIOUS INJURIES AND MY HEAD HIT THE WINDSHIELD AND CRACKED IT THE SIZE OF A GRAPEFRUIT BEFORE THE AIR BAGS DEPLOYED. THEY DID NOT DEPLOY UNTIL AFTER I WAS SERIOUSLY INJURED WHICH IS BS. I WAS TAKEN TO THE HOSPITAL AND AN XRAY OF MY HEAD WAS NEVER DONE. THEY TOOK AN XRAY OF MY ARM AND HAND AND SAID I HAD A CONTUSION. MY HEAD WAS BIG AND SWOLLEN AND SO WAS MY ARM AND HAND AND I HAD HEADACHES FOR A MONTH AND A HALF AND I STILL DON'T FEEL VERY WELL SINCE THE ACCIDENT. I TRIED TO FILE A CLAIM AGAINST GM FOR THE DEFECTIVE AIR BAGS ON THE CAR AND THEY WONT DO ANYTHING ABOUT IT. THE ACCIDENT HAPPENED IN STURGIS SD AND THE STATE PATROL DETERMINED THAT THE DRIVER AT FAULT WAS THE DRIVER OF THE 18 WHEELER TRUCK. I GOT NO COMPENSATION WHATSOEVER FROM THE ACCIDENT AND THE TOW COMPANY ENDED UP STEALING MY CAR.
NHTSA complaint #10691006 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 179,486 milesLAS Vegas, NV
UNKNOWN OR OTHER
MY PONTIAC GRAND AM SE 4DS 3.4 LITER ENGINE 2002 HAS A PROBLEM WITH THE SECURITY LIGHT KEEPS COMING ON & STAYS ON & THEN WHEN I SHUT IT OFF & THEN GET BACK IN CAR TO START IT , IT WOULDN'T START THE SECURITY LIGHT FLASHES & I HAVE TO WAIT 10 MINUTES OR FOR IT TO GO OUT LEAVING THE CAR IN ON POSITION FOR 10 MINUTES OR MORE EVERY TIME I GET IN THE CAR TO START IT BUT ONCE I WAIT 10 MINUTES THE LIGHT GO'S OUT & THEN START CAR THE SECURITY LIGHT STAYS ON AGAIN WITHOUT FLASHING THEN WHEN I GET SHUT THE CAR DOWN & THEN START AGAIN THE SECURITY LIGHT FLASHES AGAIN CAN'T START THE CAR AGAIN & THIS HAPPENS CONTINUOUSLY NON STOP THIS HAPPENS EVERY TIME I PARK MY CAR AT A SHOPPING CENTER OR MY PARKING SPOT AT MY CONDO. I TRIED EVERYTHING TO DISCONNECT THE BATTERY UNDER THE HOOD FOR 20 MINUTES IT RESETS BUT IT STARTS ALL OVER AGAIN WITH THE SECURITY LIGHT ON WHEN I START THE CAR UP THEN HAVE TO WAIT 10 MINUTES FOR THE SECURITY LIGHT TO STOP FLASHING THEN RESTART IT AGAIN AFTER THE STOPS FLASHING THEN IT STARTS BUT SECURITY LIGHT COMES BACK ON AGAIN. THEN IF I SHUT OFF I HAVE TO WAIT 10 MINUTES EVERY TIME . WHAT CAN BE DONE ABOUT THIS PROBLEM PLEASE.
NHTSA complaint #11318113 — an unverified report by a vehicle owner.
at 180,000 milesNashville, TN
ELECTRICAL SYSTEM
I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.
NHTSA complaint #11282802 — an unverified report by a vehicle owner.
at 180,000 milesNashville, TN
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.
NHTSA complaint #11282802 — an unverified report by a vehicle owner.
at 180,000 milesNashville, TN
FUEL/PROPULSION SYSTEM
I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.
NHTSA complaint #11282802 — an unverified report by a vehicle owner.
Harvey, LA
POWER TRAIN
I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF
NHTSA complaint #11252536 — an unverified report by a vehicle owner.
Harvey, LA
AIR BAGS
I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF
NHTSA complaint #11252536 — an unverified report by a vehicle owner.
Harvey, LA
ELECTRICAL SYSTEM
I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF
NHTSA complaint #11252536 — an unverified report by a vehicle owner.
at 127,000 milesCovington, KY
STEERING
TAKATA RECALL TRANSMISSION - SHIFTS HARD, WENT OUT WITH OUT ANY WARNING LIGHTS. WAS AT A STOP LIGHT WHEN I TRIED TO GO, IT WOULDN'T GO PAST 10 MPH AND WENT ALL THE WAY UP TO 4TH RPM. POWER STEERING LEAKS BAD.
NHTSA complaint #11246229 — an unverified report by a vehicle owner.
at 127,000 milesCovington, KY
UNKNOWN OR OTHER
TAKATA RECALL TRANSMISSION - SHIFTS HARD, WENT OUT WITH OUT ANY WARNING LIGHTS. WAS AT A STOP LIGHT WHEN I TRIED TO GO, IT WOULDN'T GO PAST 10 MPH AND WENT ALL THE WAY UP TO 4TH RPM. POWER STEERING LEAKS BAD.
NHTSA complaint #11246229 — an unverified report by a vehicle owner.
at 220,000 milesCrestview, FL
FUEL/PROPULSION SYSTEM
SINCE THE DAY I PURCHASED THE CAR IT'S HAD A STRONG GAS ODOR THAT FILLS THE INSIDE OF THE CAR. IT GETS WORSE WHEN YOU RUN THE DEFROST AND WHEN THE GAS TANK IS ON E. IT'S AN EVERYDAY STRONG GAS ODOR AND MOST OF THE TIME IT'S EVERYTIME YOU DRIVE IT NO MATTER HOW MANY TIMES IN ONE DAY OR HOW LONG OF A PERIOD AT A TIME.
NHTSA complaint #11165751 — an unverified report by a vehicle owner.
at 130,000 milesJanesville, WI
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE REAR DRIVER SIDE TURN SIGNAL INDICATOR DID NOT WORK. THE CONTACT REPLACED THE REAR TAIL LIGHT BULBS. WHEN THE HAZARD BUTTON WAS DEPRESSED, THE TURN SIGNAL INDICATOR STARTED TO WORK AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11153694 — an unverified report by a vehicle owner.
at 130,000 milesJanesville, WI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE REAR DRIVER SIDE TURN SIGNAL INDICATOR DID NOT WORK. THE CONTACT REPLACED THE REAR TAIL LIGHT BULBS. WHEN THE HAZARD BUTTON WAS DEPRESSED, THE TURN SIGNAL INDICATOR STARTED TO WORK AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11153694 — an unverified report by a vehicle owner.
at 170,377 milesOrlando, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND SECURITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT WOULD NOT START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SECURITY ELECTRICAL SYSTEM WIRING FAILED AND NEEDED TO BE REPAIRED. THE CONTACT CALLED AUTONATION CHEVROLET AT (407) 680-0751 (LOCATED AT 3707 W COLONIAL DR, ORLANDO, FL 32808) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 170,377.
NHTSA complaint #11096699 — an unverified report by a vehicle owner.
Hutchinson, MN
AIR BAGS
'TAKATA RECALL' DETERIORATION OF AIRBAGS DUE TO THE GEOGRAPHICAL LOCATION AND THE HEAT OF THE SOUTHERN UNITED STATES
NHTSA complaint #11063941 — an unverified report by a vehicle owner.
at 165,478 milesMiddletown, OH
ELECTRICAL SYSTEM
TL-CONTACT OWNS A 2002 PONTIAC GRAND AM ---- VEHICLE HAS 165,478 MILES CONTACT WAS GOING 10MPH WHEN BLINKERS STOPPED WORKING, IN TURN LANE TO TURN OFF MAIN ROAD AT NIGHT.. CONTACT WAS DRIVING HOME TWO NIGHTS AGO WHEN BLINKERS BOTH WENT OUT AND CONTACT WENT ONLINE AND LOOKED UP VIN NUMBER AND SAW TWO RECALLS. CONTACT STATED SHE HAD CALLED LOCAL GM DEALER AND GM STATE VEHICLE HAS NO RECALLS. CONTACT TOOK VEHICLE TO MECHANIC TO HAVE FUSES REPLACED . 0 RECALLS ASSOCIATED WITH THIS VIN.... CB
NHTSA complaint #11063709 — an unverified report by a vehicle owner.
at 111,000 milesMorris, IL
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE OPERATING THE TURN SIGNAL EITHER RIGHT OR LEFT, THE SIGNAL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
NHTSA complaint #10956229 — an unverified report by a vehicle owner.
Versailles, KY
EXTERIOR LIGHTING
THE LEFT REAR TURN SIGNAL WENT OUT I HAVE REPLACED ALL BULBS AND NOTHING THE HEADLIGHTS AUTO DOSENT WORK MOST OF THE TIME THE TURN SIGNAL STOPPED WORKING THRDAY AFTERBI BOUGHT THE CAR.
NHTSA complaint #10949638 — an unverified report by a vehicle owner.
Versailles, KY
ELECTRICAL SYSTEM
THE LEFT REAR TURN SIGNAL WENT OUT I HAVE REPLACED ALL BULBS AND NOTHING THE HEADLIGHTS AUTO DOSENT WORK MOST OF THE TIME THE TURN SIGNAL STOPPED WORKING THRDAY AFTERBI BOUGHT THE CAR.
NHTSA complaint #10949638 — an unverified report by a vehicle owner.
Versailles, KY
SERVICE BRAKES
THE LEFT REAR TURN SIGNAL WENT OUT I HAVE REPLACED ALL BULBS AND NOTHING THE HEADLIGHTS AUTO DOSENT WORK MOST OF THE TIME THE TURN SIGNAL STOPPED WORKING THRDAY AFTERBI BOUGHT THE CAR.
NHTSA complaint #10949638 — an unverified report by a vehicle owner.
at 79,000 milesCross, SC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS RESTARTED AFTER A FEW MINUTES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND WAS TAKEN TO A DIFFERENT DEALER. THE DEALER REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ASSISTANCE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
NHTSA complaint #10927697 — an unverified report by a vehicle owner.
at 109,848 milesCross, SC
STEERING
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO HAVE ALL THE ELECTRICAL COMPONENTS REPLACED. UPDATED 09/20/2017
NHTSA complaint #10926483 — an unverified report by a vehicle owner.
at 109,848 milesCross, SC
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO HAVE ALL THE ELECTRICAL COMPONENTS REPLACED. UPDATED 09/20/2017
NHTSA complaint #10926483 — an unverified report by a vehicle owner.
Dayton, OH
POWER TRAIN
TRANSMISSION IS SLIGHTLY SLIPPING I HAVE HAD TO HAVE THE WHEEL HUBS CHANGED FOUR TIMES I'M ONLY THE SECOND OWNER THE FIRST OWNER WAS 80 WHEN THE CAR WAS SOLD IT HAS 122K ON IT AND IF SOMETHING IS NOT DONE I WILL BE CONTACTING MY LAWYERS VERY SOON
NHTSA complaint #10906777 — an unverified report by a vehicle owner.
Dayton, OH
ENGINE
OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.
NHTSA complaint #10906775 — an unverified report by a vehicle owner.
Westfield, MA
UNKNOWN OR OTHER
PASS LOCK SENSOR.WONT START DUE TO SECURITY LIGHT.HAVE TO WAIT 10 MIN UNTIL IT STOPS FLASHING TO TURN CAR ON.HAPPENED 4 TIMES THIS MONTH.GETTING WORSE.A FRIEND HAD THIS PROBLEM ALSO,SHE TOLD ME WHAT TO DO.
NHTSA complaint #10898347 — an unverified report by a vehicle owner.