55 of the
624 complaints about the 2004 Pontiac Grand Prix are about the
braking system — 9% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
89,500 miles.
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.
NHTSA complaint #11415812 — an unverified report by a vehicle owner.
at 175,000 milesAVA, MO
SERVICE BRAKES
ABS AND TRACTION CONTROL LIGHTS ARE ILLUMINATED. SOMETIMES WHILE BRAKING, A WEIRD HYDRAULIC SOUND IS HEARD AND THE BRAKES DONT WANT TO STOP THE CAR. THE PEDAL WONT GO DOWN FURTHER UNLESS SOMETIMES YOU FORCE IT AND LOCK UP THE TIRES AND BRAKES. NO CODES ARE SHOWING FOR THE ABS OR TRACTION CONTROL. BEEN HAPPENING SPORADICALLY FOR A YEAR.
NHTSA complaint #11341471 — an unverified report by a vehicle owner.
at 176,194 milesOrland Hills, ILCrash1 injured
SERVICE BRAKES, HYDRAULIC
ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.
NHTSA complaint #11298730 — an unverified report by a vehicle owner.
at 250,000 milesKansas City, KSFire
SERVICE BRAKES
ENGINE CAUGHT FIRE AS I WAS COMING HOME I PUT IT OUT WITH WATER .CAR DROVE JUST FINE HAS FRESH OIL CHANGE
NHTSA complaint #11203343 — an unverified report by a vehicle owner.
at 200,000 milesParkersburg, WVCrash2 injured
SERVICE BRAKES
I HAD BARELY HIT A CURB PULLING INTO THE BANK PARKING WHEN MY BRAKE PAD WOULDN'T STOP. AT LESS THAN 7MPH. MY AIR BAGS HAD DEPLOYED LEAVING ME JARRED, AND IN A SHOCK I COULD NOT MOVE. I SAT LOCKED IN TO MY SAFETYBELT UNTIL THE CONSTRUCTION WORKER DOWN ROADPULLED ME OUT TO SAFETY. SUCH A MILS HIT. BLEW MY AIRBAGS.. IN RETURN, DAMAGED MY WINDSHIELD, DASH, AND, STEERING COLUMN. I WAS TURNING INTO A BANK PARKING LOT. CONSIDERED A PRIVATE LOT.
NHTSA complaint #11183308 — an unverified report by a vehicle owner.
at 200,000 milesParkersburg, WVCrash1 injured
SERVICE BRAKES
DRIVING DOWN MY FAMILIAR ROAD OF DUTCH HILLS OFF OF DR. 50. I TURNED MY WHEEL AT 27MPH. SLID OFF TOWARD THE EDGE OF THE ROAD. FISHTAILED, MAINTAINED COMPOSURE. THEN , BEGAN A FISHTAIL TO A 180-360 INTO A CONCRETED STEEL BEAMED MAILBOX. KNOCKING OUT MY DRIVERS LIGHT ASSEMBLY, FRONT FENDER, BUMPER, DISABLING THEHOODOF MY CAR, TILTING MY RADIATOR. NOTHING OFTHENIGHT SHOULD OF SKINNY TIRES,NOR MADEMEFAIL TO MAINTAIN MY VEHICLE.
NHTSA complaint #11183312 — an unverified report by a vehicle owner.
Acushnet, MA
SERVICE BRAKES
TAKATA RECALL, I DID NOT RECEIVE A RECALL NOTICE AND I AM HAVING SEVERE PROBLEMS WITH THE STEERING AND ENGINE. WHILE DRIVING IT FEELS LIKE THE STEERING AND THE WHEELS ARE ABOUT TO FALL APART.
NHTSA complaint #11119748 — an unverified report by a vehicle owner.
Huntsville, AL
SERVICE BRAKES
I GOT THE CAR FROM A DEALERSHIP THE KRANKS WHICH MAKES ME CRANK UP THREE TO FOUR TIMES SOMETIME FIVE EVERY TIME GETTING INTO THE CAR AFTER PUTTING IN DRIVE AND GOING ON THE SHIP 10 FEET THE BRAKES AUTOMATICALLY GET THAT HARD BREAKING EVERY TIME NEW BRAKES AND PUT ON NEW PADS YET IT STILL DOES THE SAME COOLANT WANT SAY IN THE RESAVAL DON'T KNOW WHY AND MAKES IT RUN VERY VERY HOT AND SMOKING
NHTSA complaint #11113207 — an unverified report by a vehicle owner.
at 100,600 milesNorwood, NC
SERVICE BRAKES
TAKATA RECALL ABS MODULE MAKES A SOUND LIKE IT HAS A SHORT IN IT WHEN THE BRAKES FAIL ITS HARD TO STOP THIS HAPPENS EVERYDAY THE ABS AND TRACTION LIGHTS STAY ON ALL THE TIME WHEN USING THE CAR
NHTSA complaint #11033155 — an unverified report by a vehicle owner.
at 80,000 milesHowell, NJ
SERVICE BRAKES
BRAKE LINE FAILURE, BRAKE LINE CORRODED AND WERE LEAKING BRAKE FLUID RESULTING IN BRAKE FAILURE IN THE VEHICLE. VEHICLE TOWED TO FREEHOLD BUICK GMC (FREEHOLD, NJ) WHERE THEY INFORMED ME THAT THERE ARE NO RECALLS ON THE ISSUE AND PROVIDED ME AN ESTIMATE TO REPLACE 2 BRAKE LINES AT A COST OF OVER $2,000.00. NHTSA CAMPAIGN NUMBER: 15V201000 WAS PERFORMED ON VEHICLE AT THIS DEALERSHIP ON OR ABOUT 9/2017. EVEN AFTER THE RECALL WAS DONE, SMOKE AND OIL STILL APPEAR ON THE FRONT EXHAUST MANIFOLD. IT DOESN'T APPEAR THAT THIS RECALL REPAIRED THE ISSUE AS DESCRIBED. IN ADDITION, THE DEALERSHIP FAILED TO FOLLOW THE RECALL INSTRUCTIONS AND NEVER DISCARDED THE OIL FILLER NECK AND PLASTIC ENGINE COVER AS DESCRIBED IN THE RECALL. VEHICLE ONLY HAS 80,000 MILES ON IT.
NHTSA complaint #10966243 — an unverified report by a vehicle owner.
at 157,600 milesLive OAK, CACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT STRUCK THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,600.
NHTSA complaint #10959448 — an unverified report by a vehicle owner.
at 197,000 milesSaint Paul, MNCrash
SERVICE BRAKES
I PURCHASED MY VEHICLE, SHORTLY AFTER I BROUGHT IT IN TO MIDAS TO HAVE IT LOOKED AT, AFTER I WAS TOLD EXTREMELY BAD NEWS THAT MY VEHICLE HAD SOME MAJOR PROBLEMS AND IT WAS GOING TO COST A LOT OF MONEY TO FIX IT BUT LUCKILY IT'S UNDER A SAFETY RECALL FOR MY MODEL MAKE AND YEAR, ALTHOUGH WHEN I TOOK IT IN TO MERIT CHEVROLET I DISCUSSED MY CONCERNS WITH THEM ABOUT MY VEHICLE AND HOW A LOT OF THE THINGS DISCOVERED WRONG WITH IT, HAD TO DO WITH MULTIPLE OF THE RECALLS. THE CONVERSATION GOT NOWHERE AND THEY TOLD ME THAT SINCE MY VIN NUMBER WASN'T ON THE RECALL THAT IT WAS IMPOSSIBLE FOR THE PROBLEMS DISCOVERED TO BE RELATED TO THE RECALLS I WAS TOLD WERE RELATED AND THAT THERE WAS NOTHING I CAN DO, UNLESS I WANTED TO CALL GM CUSTOMER SERVICE. AT THIS POINT I'M VERY FRUSTERATED AND HAVE ALREADY SPENT SO MUCH MONEY ON THIS VEHICLE AND NOW I'M BEING TOLD THAT ALTHOUGH EACH PROBLEM I'M HAVING IS SPECIFIED FOR MY YEAR MAKE AND MODEL I'M UNABLE TO BE HELPED. SO ALSO SAYING THAT LATER WHEN THIS KILLS ME, IT WILL REMAIN NOT IMPORTANT. I HAVE THE NHTSA #'S OF EVERY PROBLEM I AM EXPERIENCING... 15V7010000, 05V046000, 04V299000, 04V287000, 03V331000 AND IF SOMEONE COULD TAKE ME AND THE ISSUES THAT MY CAR IS HAVING SERIOUSLY I'D LOVE TO BRING IT IN. MERIT CHEVROLET MIGHT HAVE SWITCHED THE VALVE COVER, BUT THEY DID NOTHING TO RESOLVE THE ISSUE OF ENGINE OIL LEAKING IN MY MANIFOLD. I ARRIVED THERE AND LEFT THERE WITH THE SAME PROBLEM AND SAFETY HAZARD. MY ENGINE IS STILL AT RISK OF IGNITING FIRE AND YOU'D THINK IF SOMEONE IS GOING TO FIX A PROBLEM, THEY WOULD FIX THE PROBLEMS THAT HAVE RESULTED FROM THAT PROBLEM BECAUSE MY LIFE IS STILL AT RISK. (ALSO I WAS UNABLE TO SELECT MORE THAN 3 AFFECTED PARTS, AND THE ONE MORE AFFECTED IS THE STEERING)
NHTSA complaint #10884722 — an unverified report by a vehicle owner.
at 158,000 milesThousand Oaks, CA
SERVICE BRAKES
PROBLEM: THE ABS GETS ACTIVATED WITHOUT CAUSE. DESCRIPTION: I FIRST NOTICED PROBLEM AROUND MARCH, 2015 AND, AT APPROXIMATELY 158,000 MILES. IT WAS BARELY NOTICEABLE AT FIRST, WITH FAINT METAL SCRAPPING-LIKE NOISES BEING EMITTED, THAT COINCIDED WITH SLIGHT PULSATING VIBRATIONS BEING FELT ON THE BRAKE PEDAL AS I APPLIED THE BRAKES. THE ABS WARNING LIGHT ALSO CAME ON, BUT A FEW DAYS LATER, IT WENT AWAY. I TOOK IT TO A MECHANIC, AND THEIR COMPUTER DID NOT SHOW ANYTHING. AS I CONTINUED TO DRIVE IT, THE PROBLEM BECAME MORE OBVIOUS, AS IT BECAME MORE FREQUENT, THE NOISES MORE AUDIBLE, AND THE PULSATIONS MORE PRONOUNCED, WITH THE ABS LIGHT ALSO COMING ON. IT'S AT THE POINT, WHERE, QUITE OFTEN, IF I HAVE TO APPLY THE BRAKES HARDER, THERE TENDS TO BE A SLIP, AND I'M NOT ABLE TO BRAKE AND STOP, WHERE I OTHERWISE WOULD/SHOULD HAVE. SO NOW, I'M NOT ABLE TO USE THE CAR, EXCEPT WHEN I DON'T HAVE ANY OTHER ALTERNATIVE. I CALLED THE LOCAL PONTIAC/GMC DEALER, TO ASK ABOUT ANY RECALLS FOR THIS PROBLEM. THEY SAID NO AND SUGGESTED I TAKE THE CAR IN TO REPAIR IT. SINCE I AM ON A VERY TIGHT BUDGET, I INSTEAD DECIDED TO TAKE IT TO THE LOCAL MECHANIC AGAIN. HE AGAIN HOOKED IT UP TO THEIR COMPUTER, AND COULD NOT FIND ANY CODES RELATED TO THIS PROBLEM. THEY SUGGESTED I HAVE THE ABS SYSTEM REPLACED, BUT THE COST FOR JUST THE PART WAS OVER $200.00. THANK YOU!
NHTSA complaint #10790475 — an unverified report by a vehicle owner.
Plains, TXCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 75 MPH, THERE WAS AN ABNORMAL NOISE AND THE STEERING WHEEL SEIZED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT WAS STIFF AND FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED TWICE AND LANDED INTO A DITCH. WHEN THE CONTACT EXITED THE VEHICLE, IT WAS DISCOVERED THAT THE ENGINE WAS OFF. THE VEHICLE FAILED TO RESTART. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE DRIVER SUSTAINED A HAND INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VINE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V4000000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10785325 — an unverified report by a vehicle owner.
at 70,000 milesNoblesville, IN
SERVICE BRAKES
I FIRST NOTICED THAT WHEN TURNING THERE WAS A GRINDING NOISE. I TOOK IT TO A SHOP AND WAS TOLD THE FRONT PASSENGER CONTROL ARM NEEDED REPLACED. I RECENTLY TOOK MY CAR TO THE DEALERSHIP FOR THE IGNITION SWITCH RECALL AND FOUND OUT THAT THE SPEED HARNESS NEEDS REPLACED AND THAT IS WHAT'S CAUSING THE LIGHT FOR ABS/TC TO BE SERVICED. I HAVE RESEARCHED BOTH OF THESE ISSUES WITH THIS SPECIFIC VEHICLE AND IT APPEARS TO BE A WIDESPREAD ISSUE. WHAT CONSTITUTES A RECALL?
NHTSA complaint #10779818 — an unverified report by a vehicle owner.
Tampa, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR CALIPERS. IN ADDITION, OIL LEAKED FROM THE ENGINE ONTO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10759034 — an unverified report by a vehicle owner.
at 90,000 milesMarlboro, NY
SERVICE BRAKES
ABS BRAKES AND TRACTION CONTROL WARNINGS CAME TO HAVE SERVICED
NHTSA complaint #10723764 — an unverified report by a vehicle owner.
at 123,614 milesGreensboro, NC
SERVICE BRAKES
STEERING BEGAN TO RIDE DIFFERENT AND MADE SOME TYPE OF CONSTANT NOISE IN THE FRONT SUSPENSION/BRAKE AREA. CONTROL ARMS, WHEEL HUB BEARINGS AND FRONT BRAKES WERE REPLACED. NOW I'M TOLD THE REAR TIE ROD ENDS NEED TO REPLACED IN ORDER TO ALIGN THE CARE.
NHTSA complaint #10706420 — an unverified report by a vehicle owner.
at 110,000 milesDixmoory, ILCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, THE TRACTION WARNING INDICATOR ILLUMINATED, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT CRASHED THE VEHICLE INTO A POLE AND THE ENGINE STALLED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10706129 — an unverified report by a vehicle owner.
at 102,000 milesYpsilanti, MICrash1 injured1 killed
SERVICE BRAKES
MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AVOID HITTING THIS CAR. I HAD JUST TALKED TO HER 20MIN BEFORE HER DEATH. HER LEFT LEG WAS BROKE AS IF SHE HAD APPLIED GREAT PRESSURE TO THE BRAKES AND HER STEERING WHEEL WAS IN A LOCKED POSITION CAUSING HER RIGHT ARM TO BREAK. THERE IS NO KNOWN REASON WHY HER SEAT BELT GAVE AWAY BECAUSE SHE WAS KNOWN TO WEAR HER SEATBELT AT ALL TIMES I RECEIVED A RECALL LETTER A YEAR LATER ABOUT THIS VEHICLE BUT IT WAS TO LATE. MY MOTHER HAD AN EXCELLENT DRIVING RECORD. THIS HAS BEEN A TREMENDOUS LOSS!
NHTSA complaint #10704204 — an unverified report by a vehicle owner.
at 90,000 milesDillsburg, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL TIGHTENED, AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE SPRING CONTROL MECHANISM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 5/26/15*CN UPDATED 9/22/2017
NHTSA complaint #10689544 — an unverified report by a vehicle owner.
at 165,000 milesAlbany, OR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. DJR
NHTSA complaint #10640208 — an unverified report by a vehicle owner.
at 89,000 milesBend, OR
SERVICE BRAKES
ABS KICKS ON WHEN TURNING STOPPING AT SLOW SPEEDS ALMOST HIT A PEDESTRIAN. ABS PUMP KICKS ON WHEN TURNING LEFT AT LOW SPEEDS. IN OREGON WE HAVE A LOT OF BICYCLIST AND THE BRAKES NEED TO WORK. I HAVE TAKEN IT TO THE DEALER [XXX] AND HOLT IN BEND, OR. TWICE AND THE PROBLEM REAPPEARS. BIG SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10640011 — an unverified report by a vehicle owner.
at 115,784 milesIndianapolis, IN
SERVICE BRAKES
[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I ASKED, WHY NONE OF THE VEHICLES HAVE PRICES ON THEM, BUT THEY CONTINUE TO AVOID MY QUESTIONS. I WAS NOT SATISFIED WITH THE TWO VEHICLES, AND THEIR MANAGER, WHICH FINANCE THE VEHICLE FROM [XXX]/CNAC CAME OUT AND SHOWED ME TWO OTHER VEHICLES, AND I KEPT ASKING FOR A SUV, BUT HIS EXPLANATION, 'IT ISN'T IN YOU PRICE RANGE, AND WE WILL DO A BUDGET AFTER YOU CHOOSE A CAR, AND OUT OF THE FOUR CHOICES, I CHOSE THE GRAND AM, I TEST DROVE THE CAR, I TOLD THEM ABOUT THE RUBBING AND A NOISE, AND THE INDICATED, YOU WILL HAVE A WARRANTY, AND WE WILL FIX ANYTHING UNDER THE HOOD, AND ANY THING THAT HAS TO DO WITH THE BRAKES, TIRES, THEY ARE NEW, LIGHTS, BECAUSE WE REFURBISH ALL OUR CARS, "THAT'S WHY WE CHARGE WHAT WE DO; EVERYTHING IS NEW ON THE VEHICLE!, BUT CLEARLY THIS IS A LIE!" I HAVE TAKEN THIS VEHICLE TO BE FIXED FOUR TIMES, THIS LAST TIME, I WENT TO JIFFY LUBE, AND THEY TOOK DIAGNOSTIC, "THE FRONT BRAKES ARE GOING OUT, I HAD TO PURCHASE A AIR FILTER, AND A PCV VALVE, THE DIAGNOSTIC TEST INDICATED, "I DID NOT HAVE A LICENSE LIGHT, LEFT FRONT LIGHT, LEFT BRAKE LIGHTS, TURN SIGNALS DO NOT WORK, NOR DO I HAVE BRAKES!" I PAY $339.91 A MONTH, I INDICATED, TO CNAC, "I CAN NOT AFFORD THIS PRICE, I JUST DO NOT WANT THE CAR, AND CNAC FINANCE GUY TOLD ME, "YOU HAVE ALREADY PURCHASED THE CAR!" A DAY AFTER, I PURCHASED THE VEHICLE, THE TROUBLE STARTED, CHECK ENGINE LIGHTS, OIL LIGHTS, STEERING WHEEL CLICKING, AND CLACKING, FIXED AFTER THREE MONTHS, NEVER FIXED BRAKES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10618037 — an unverified report by a vehicle owner.
Detroit, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WATER WAS LEAKING ON BOTH THE FRONT AND REAR PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEMS WERE NOT WORKING PROPERLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS MAKING A WOBBLING NOISE, AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE WAS ENGAGED. THE DEALER WAS NOT AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10608849 — an unverified report by a vehicle owner.
at 110,000 milesHouston, TXCrash4 injured
SERVICE BRAKES
I WAS DRIVING AT 40MPH ON FREEWAY ABOUT TO EXIT A VEHICLE CUT ME OFF. SLAM BRAKES AND BRAKES LOCKED AND MADE PULSATIONS (I THOUGHT IT WAS ABS BUT LATER FOUND OUT MY VEHICLE IS NOT EQUIPED WITH ABS) STEERING WHEEL LOCKED TO THE LEFT AND HIT A VAN ON THE SIDE. 4 PEOPLE INJURED.
NHTSA complaint #10576746 — an unverified report by a vehicle owner.
at 89,000 milesIrving, TX
SERVICE BRAKES
WAS TRAVELING FORWARD AND WAS COMING UP TO A STOP LIGHT WHEN I PUT ON BRAKES AND TRIED TO STOP WHEN THE BRAKE PEDAL GOT HARD AND THE ABS LIGHT CAME ON,ALSO A NOISE WAS COMING FROM BEHIND THE DASH OR ENGINE COMPARTMENT,IT TOOK A FEW SECONDS FOR THE BRAKES TO GET BACK NORMAL,BUT THE VEHICLE DID NOT STOP UNTIL THE LIGHT WENT OFF,I HAVE NOTICED IT DOES IT WHEN I'M TURNING THE STEERING WHEEL AND APPLYING OR THE VEHICLE IS IN A ROCKING MOTION GOING DOWN HILL WHILE APPLYING THE BRAKES,I HAVE TAKEN IT TO THE SHOP AND THE MECHANIC REPORTED THE FRONT LEFT ABS SENSOR WIRE WAS TORN AND NEEDED TO BE REPAIRED, I HAVE HAD IT REPAIRED AND NOTICED IT STARTED HAVING THE SAME MALFUNCTION AGAIN.I AM THE ONLY OWNER AND PURCHACED THE VEHICLE NEW.
NHTSA complaint #10463329 — an unverified report by a vehicle owner.
at 90,000 milesFT Lauderdale, FL
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT WAS DRIVING 15 MPH WHEN A GRINDING NOISE EMITTED AFTER THE BRAKES WERE DEPRESSED, AND THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT BELIEVED THE FAILURE WAS CAUSED BY THE ABS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 90,200. THE CONSUMER STATED GM WAS NOTIFIED ABOUT THE HYDRAULIC ABS FAILURE. UPDATED 05/21/12
NHTSA complaint #10457372 — an unverified report by a vehicle owner.
at 90,000 milesFT Lauderdale, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT WAS DRIVING 15 MPH WHEN A GRINDING NOISE EMITTED AFTER THE BRAKES WERE DEPRESSED, AND THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT BELIEVED THE FAILURE WAS CAUSED BY THE ABS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 90,200. THE CONSUMER STATED GM WAS NOTIFIED ABOUT THE HYDRAULIC ABS FAILURE. UPDATED 05/21/12
NHTSA complaint #10457372 — an unverified report by a vehicle owner.
at 90,000 milesConway, SC
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT LOW SPEEDS THE ANTI-LOCK BRAKES COME ON AND AFFECT BRAKING. THIS ALSO HAPPENS WHEN BACKING UP. THIS HAS ALMOST CAUSED AT LEAST THREE ACCIDENTS!
NHTSA complaint #10447591 — an unverified report by a vehicle owner.