FaultScore

FaultScore report

2004 Pontiac Grand Prix problems

Owners have filed 624 complaints about the 2004 Pontiac Grand Prix with NHTSA between 2003 and 2025. The largest single group is the engine & cooling. Across this model's run it ranks 2 of 16 worst.

D

FaultScore 80/100

Higher is worse. Measured against the other years of the Pontiac Grand Prix.

How this is worked out

The numbers

624

Complaints

78

Crashes reported

78

Fires reported

59

Injuries reported

5 complaints report a death.

83,000 mi

Median mileage at failure

Half of reported failures happened before this

30%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 79 vs 50 Severity 100 vs 50 Early failure 51 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 79
Against the median year of the Pontiac Grand Prix. 50 means typical for this model; 100 means roughly double.
Severity — 100
35.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 51
30% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Pontiac Grand Prix

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Pontiac Grand Prix

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 140 22.4%

5 crashes, 46 fires · median 122,000 mi

Electrical System 111 17.8%

13 crashes, 18 fires · median 90,000 mi

Steering 64 10.3%

9 crashes, 2 fires · median 69,933 mi

Brakes 55 8.8%

11 crashes, 1 fires · median 89,500 mi

Lights 41 6.6%

Median failure at 200 miles

3 crashes, 6 fires · median 87,000 mi

Airbags 28 4.5%

24 crashes, 0 fires · median 90,000 mi

2 crashes, 2 fires · median 100,000 mi

Wheels 20 3.2%

Median failure at 30,000 miles

2 crashes, 1 fires · median 56,487 mi

4 crashes, 0 fires · median 79,000 mi

Suspension 15 2.4%

Median failure at 11,500 miles

Median failure at 109,000 miles

1 crashes, 0 fires · median 162,272 mi

Median failure at 87,000 miles

Seat Belts 8 1.3%

3 crashes, 0 fires · median 40,000 mi

Equipment & Accessories 6 1.0%

0 crashes, 1 fires · median 5,828 mi

Tires 4 0.6%

1 crashes, 0 fires · median 23,000 mi

Seats 2 0.3%

0 crashes, 1 fires · median 127,811 mi

Child Seats 1 0.2%

Median failure at 30,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Headlights 34 36.2%
Body 15 16.0%
Engine 9 9.6%
Automatic Transmission 9 9.6%
RIM 8 8.5%
Frontal 7 7.4%
Ignition 6 6.4%
Antilock/Traction Control/Electronic Limited Slip 6 6.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 23 5.4%
1,000 – 9,999 miles 38 8.9%
10,000 – 24,999 miles 38 8.9%
25,000 – 49,999 miles 52 12.1%
50,000 – 74,999 miles 48 11.2%
75,000 – 99,999 miles 44 10.3%
100,000 – 149,999 miles 78 18.2%
150,000+ miles 108 25.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2003 peak 18 Nov 2025

NHTSA investigations into the 2004 Pontiac Grand Prix

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP05010 Opened 21 Dec 2005 Closed 10 Apr 2006 EXTERIOR LIGHTING:HEADLIGHTS

UNSTABLE HEADLAMPS

ODI RECEIVED A PETITION FROM MR. BRAD LAMB OF THE NORTH CAROLINA CONSUMERS COUNCIL, REQUESTING INVESTIGATION OF AN ALLEGED DEFECT EVIDENCED BY SHAKE OR BOUNCE OF THE HEADLAMPS ON MODEL YEAR 2004 PONTIAC GRAND PRIX VEHICLES.ODI'S PREVIOUS REVIEW OF THIS ISSUE IN OCTOBER 2003, DETERMINED THAT IT DID NOT WARRANT INVESTIGATION.ODI'S CURRENT ANALYSIS IDENTIFIED 36 COMPLAINTS IN THE CONSUMER COMPLAINT DATABASE; AND A DECLINING TREND OF REPORTS WAS EVIDENT.A FEW FIELD REPORTS OF SIMILAR NATURE WERE ALSO SUBMITTED BY THE MANUFACTURER IN ITS EARLY WARNING REPORTING DATA.A SERVICE BULLETIN AND A REVISED...

Recalls on the 2004 Pontiac Grand Prix

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

15V701000

ENGINE AND ENGINE COOLING:ENGINE

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Risk: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

15V201000

ENGINE AND ENGINE COOLING:ENGINE

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Risk: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

14V400000

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

09E025000

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

09E005000

STEERING

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

05V046000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.

Risk: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.

04V287000

SERVICE BRAKES, HYDRAULIC

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Risk: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

04V299000

STRUCTURE:FRAME AND MEMBERS

CERTAIN PASSENGER VEHICLES HAVE A CONDITION WHERE THE FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE.

Risk: IF IGNORED, THE BRACKET WOULD FRACTURE AND DEGRADE TO THE POINT WHERE THE INTERMEDIATE STEERING SHAFT COULD SEPARATE, RESULTING IN LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2015501 105,933 units in Canada

Engine

On certain vehicles equipped with a 3.8L engine, degradation of the front rocker cover gasket may result in eventual oil seepage. Under hard braking, drops of engine oil may be deposited on the exhaust manifold. If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and, in some instances, the fire may spread to the plastic spark plug wire channel and beyond. An under-hood fire could result in injury and/or property damage. Correction: Dealers will replace the engine’s front valve cover and front-valve-cover gasket with new parts. The engine’s plastic “beauty” cover and plastic oil-fill-tube extension will also be removed, if they haven’t been already. Note: This recall supersedes and is an expansion of recalls 2008-081, 2009-105 and 2015-145. All vehicles having been inspected and/or serviced under the previous recall will require re-inspection and repair.

Recall 2015145 3,759 units in Canada

Engine

On certain vehicles equipped with a 3.8L engine, degradation of the front rocker cover gasket may result in eventual oil seepage. Under hard braking, drops of engine oil may be deposited on the exhaust manifold. If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and, in some instances, the fire may spread to the plastic spark plug wire channel and beyond. An under-hood fire could result in injury and/or property damage. Correction: Dealers will remove the spark plug wire retention channel at the front of the engine and install two new-revised spark plug wire retainers. For vehicles with the 3.8L V6 Supercharged engine (RPO L67), dealers will also replace the front (left hand) rocker cover gasket. Note: This recall is an expansion of recalls 2008-081 and 2009-105.

Recall 2014284 641,121 units in Canada

Electrical

On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: For each key, dealers will install two key rings and modify the key ring opening shape. Note: Until the correction is performed, all items should be removed from the key ring.

Recall 2005034 1,611 units in Canada

Other

Certain vehicles do not comply with the requirements of CMVSS 124 - Accelerator Control Systems. The Electronic Throttle Control (ETC) accelerator pedal assembly may not return the engine to idle in three seconds or less at low ambient temperatures if either of the two throttle return springs is broken. Correction: Dealers will replace the ETC pedal assembly.

Recall 2004212 34 units in Canada

Steering

Certain vehicles were built with right rear body mounts that contain cracks or voids. A crack could propagate during use of the vehicle, resulting in audible creaking, groaning, or clicking noises. If the driver ignores these warnings, both rear body mounts could eventually become detached from the frame structure. If this occurred, the steering intermediate shaft could become detached from the rack and pinion steering assembly, resulting in a total loss of steering control. Correction: Dealers will inspect the front frame assembly for specific Julian date stamps and replace the engine cradle assembly, if necessary.

Recall 2004198 3,238 units in Canada

Brakes

On certain vehicles, two bolts that attach the front brake caliper to the steering knuckle on the left and right front wheel assemblies were not tightened adequately. If too much movement occurs between the caliper bracket and knuckle, the bolt(s) may back out or fracture. Depending on whether one or both bolts back out or fracture, the result can be: 1) locking of the affected wheel during braking and an abrupt steering input in the direction of the locked wheel, 2) reduced braking and noise from the affected wheel, or 3) severing of a brake hose, increased brake pedal travel, and reduced steering control. If this were to occur, it could result in a vehicle crash without prior warning. Correction: Dealers will tighten both bolts to the specified torque.

Recall 2003205 4,510 units in Canada

Brakes

On certain vehicles, the right rear brake hose fitting may not be tightened properly and a brake fluid leak could occur. If the brake fluid level in the master cylinder reservoir dropped to the indicator limit, the brake system warning light would be activated. If enough fluid leaks, the brake pedal will be lower than normal and stopping distances will be increased. Correction: Dealer will tighten the right rear brake hose fitting.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 200,000 miles Indianapolis, IN Fire

ELECTRICAL SYSTEM

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11700813 — an unverified report by a vehicle owner.

at 200,000 miles Indianapolis, IN Fire

ENGINE AND ENGINE COOLING

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11700813 — an unverified report by a vehicle owner.

at 200,000 miles Indianapolis, IN Fire

ENGINE

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11700813 — an unverified report by a vehicle owner.

at 176,194 miles Orland Hills, IL Crash 1 injured

VEHICLE SPEED CONTROL

ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.

NHTSA complaint #11298730 — an unverified report by a vehicle owner.

at 176,194 miles Orland Hills, IL Crash 1 injured

ELECTRICAL SYSTEM

ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.

NHTSA complaint #11298730 — an unverified report by a vehicle owner.

at 176,194 miles Orland Hills, IL Crash 1 injured

SERVICE BRAKES, HYDRAULIC

ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.

NHTSA complaint #11298730 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 200,000 miles Indianapolis, IN Fire

ELECTRICAL SYSTEM

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11700813 — an unverified report by a vehicle owner.

at 200,000 miles Indianapolis, IN Fire

ENGINE AND ENGINE COOLING

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11700813 — an unverified report by a vehicle owner.

at 200,000 miles Indianapolis, IN Fire

ENGINE

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11700813 — an unverified report by a vehicle owner.

at 229,000 miles Rawlins, WY

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.

NHTSA complaint #11415812 — an unverified report by a vehicle owner.

at 229,000 miles Rawlins, WY

ENGINE

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.

NHTSA complaint #11415812 — an unverified report by a vehicle owner.

at 229,000 miles Rawlins, WY

SERVICE BRAKES

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.

NHTSA complaint #11415812 — an unverified report by a vehicle owner.

at 109,000 miles Ransomville, NY

UNKNOWN OR OTHER

THE IGNITION KEY GETS SUCK AND WON'T TURN AND LEAVES MARKS ON KEY. SOMETIMES THE KEY WON'T START THE CAR

NHTSA complaint #11413122 — an unverified report by a vehicle owner.

at 1 miles Halls, TN

ELECTRICAL SYSTEM

OIL LEAKING ,TRACTION CONTROL KEEPS SHUTTING ON AND OFF,EVAC LEAK,IN MOTION,SMOKE AND OIL STAINS COMING FROM CAR. SCANNER READS MISFIRE NEEDS PLUGS AND WIRES BUT JUST GOT PLUGS AND WIRES.

NHTSA complaint #11354752 — an unverified report by a vehicle owner.

at 1 miles Halls, TN

ENGINE

OIL LEAKING ,TRACTION CONTROL KEEPS SHUTTING ON AND OFF,EVAC LEAK,IN MOTION,SMOKE AND OIL STAINS COMING FROM CAR. SCANNER READS MISFIRE NEEDS PLUGS AND WIRES BUT JUST GOT PLUGS AND WIRES.

NHTSA complaint #11354752 — an unverified report by a vehicle owner.

at 1 miles Halls, TN

FUEL/PROPULSION SYSTEM

OIL LEAKING ,TRACTION CONTROL KEEPS SHUTTING ON AND OFF,EVAC LEAK,IN MOTION,SMOKE AND OIL STAINS COMING FROM CAR. SCANNER READS MISFIRE NEEDS PLUGS AND WIRES BUT JUST GOT PLUGS AND WIRES.

NHTSA complaint #11354752 — an unverified report by a vehicle owner.

at 175,000 miles AVA, MO

SERVICE BRAKES

ABS AND TRACTION CONTROL LIGHTS ARE ILLUMINATED. SOMETIMES WHILE BRAKING, A WEIRD HYDRAULIC SOUND IS HEARD AND THE BRAKES DONT WANT TO STOP THE CAR. THE PEDAL WONT GO DOWN FURTHER UNLESS SOMETIMES YOU FORCE IT AND LOCK UP THE TIRES AND BRAKES. NO CODES ARE SHOWING FOR THE ABS OR TRACTION CONTROL. BEEN HAPPENING SPORADICALLY FOR A YEAR.

NHTSA complaint #11341471 — an unverified report by a vehicle owner.

at 175,000 miles AVA, MO

ELECTRONIC STABILITY CONTROL (ESC)

ABS AND TRACTION CONTROL LIGHTS ARE ILLUMINATED. SOMETIMES WHILE BRAKING, A WEIRD HYDRAULIC SOUND IS HEARD AND THE BRAKES DONT WANT TO STOP THE CAR. THE PEDAL WONT GO DOWN FURTHER UNLESS SOMETIMES YOU FORCE IT AND LOCK UP THE TIRES AND BRAKES. NO CODES ARE SHOWING FOR THE ABS OR TRACTION CONTROL. BEEN HAPPENING SPORADICALLY FOR A YEAR.

NHTSA complaint #11341471 — an unverified report by a vehicle owner.

at 200,000 miles Casselberry, FL

STEERING

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING 24 MPH, A CLICKING SOUND WAS HEARD IN THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO A BUSINESS PARKING LOT AND PARKED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

NHTSA complaint #11325007 — an unverified report by a vehicle owner.

at 239,000 miles Starr, SC

ELECTRICAL SYSTEM

FIRE DEPARTMENT SAID MY CAR BURNED UP COLD IN THE YARD ELECTRICAL FROM THE FUSE BOX PASSENGER SIDE. THE ALARM WENT OFF I LOOKED OUTSIDE FLAMES WAS GOING THRU WINDSHIELD THRU THE DASH TIRES WAS BURNING CALLED FIRE DEPT. 02/04/2020. CAR IS TOTALLED. I NEVER HAD ANY ISSUES WITH THE CAR..IT JUST BURST INTO FLAMES. IT HAD NOT BEEN DRIVEN, ENGINE WAS COLD. IT WAS PARKED HAD BEEN PARKED OVER 24 HOURS. GROVE FIRE DEPT RESPONDED STARR SC. I WILL JUST HAVE TO SEND A PICTURE LATER. IT'S DARK NOW

NHTSA complaint #11307176 — an unverified report by a vehicle owner.

at 239,000 miles Starr, SC

ENGINE

FIRE DEPARTMENT SAID MY CAR BURNED UP COLD IN THE YARD ELECTRICAL FROM THE FUSE BOX PASSENGER SIDE. THE ALARM WENT OFF I LOOKED OUTSIDE FLAMES WAS GOING THRU WINDSHIELD THRU THE DASH TIRES WAS BURNING CALLED FIRE DEPT. 02/04/2020. CAR IS TOTALLED. I NEVER HAD ANY ISSUES WITH THE CAR..IT JUST BURST INTO FLAMES. IT HAD NOT BEEN DRIVEN, ENGINE WAS COLD. IT WAS PARKED HAD BEEN PARKED OVER 24 HOURS. GROVE FIRE DEPT RESPONDED STARR SC. I WILL JUST HAVE TO SEND A PICTURE LATER. IT'S DARK NOW

NHTSA complaint #11307176 — an unverified report by a vehicle owner.

at 176,194 miles Orland Hills, IL Crash 1 injured

VEHICLE SPEED CONTROL

ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.

NHTSA complaint #11298730 — an unverified report by a vehicle owner.

at 176,194 miles Orland Hills, IL Crash 1 injured

ELECTRICAL SYSTEM

ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.

NHTSA complaint #11298730 — an unverified report by a vehicle owner.

at 176,194 miles Orland Hills, IL Crash 1 injured

SERVICE BRAKES, HYDRAULIC

ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.

NHTSA complaint #11298730 — an unverified report by a vehicle owner.

at 143,000 miles Surprise, AZ

ELECTRICAL SYSTEM

MY VEHICLE IGNITION TURNS TO ON MODE WHEN DRIVING AND I LOOSE ALL POWER. I HAVE ALREADY HAD THE RECALL REPLACED. THIS CAR HAS DIED ON ME SEVERAL TIMES ON THE HIGHWAY, ON THE STREETS AND JUST PULLING UP IN MY OWN DRIVEWAY. I NOW CANT ENJOY MY CAR BECAUSE FOR ME THIS IS A MAJOR SAFETY ISSUE. GM SHOULD HAVE REPLACED THE ENTIRE IGNITION SWITCH.

NHTSA complaint #11216970 — an unverified report by a vehicle owner.

Wilmington, DE

ELECTRICAL SYSTEM

MY LEFT SIDE SIGNAL DOESN'T WORK MY WHOLE LEFT SIDE OF MY CAR HAS A ELECTRICAL ISSUE BACK BRAKE LIKE PARK LIGHT SIGNAL.

NHTSA complaint #11209507 — an unverified report by a vehicle owner.

Wilmington, DE

FUEL/PROPULSION SYSTEM

MY LEFT SIDE SIGNAL DOESN'T WORK MY WHOLE LEFT SIDE OF MY CAR HAS A ELECTRICAL ISSUE BACK BRAKE LIKE PARK LIGHT SIGNAL.

NHTSA complaint #11209507 — an unverified report by a vehicle owner.

at 77,000 miles Pasadena, CA

ENGINE

I TOOK MY CAR IN FOR THE 2015 RECALL FOR THE VALVE COVER ON 3/1/16. IT WAS ABOUT 63,000 AT THE TIME THIS RECALL SERVICE WAS PERFORMED. HOWEVER, EVEN AFTER THE RECALL WAS DONE, OIL AND ENGINE COOLANT STILL LEAKS FROM THE VALVE COVER AND FROM THE FRONT EXHAUST MANIFOLD. I WENT IN TO GET IT CHECKED AT THE SAME GM SERVICE LOCATION THAT PERFORMED THE RECALL IN 2015 BECAUSE THE CAR HEATS UP AND THEY SAID IT WOULD COST OVER $900 TO REPAIR THE MANIFOLD LEAK. THIS RECALL DID NOT REPAIR THE ISSUE AS DESCRIBED AND CONTINUES TO BE A SAFETY CONCERN. I HAVE NOT RECEIVED A NOTIFICATION FROM THE MANUFACTURER TO RESOLVE THIS ISSUE EITHER.

NHTSA complaint #11206352 — an unverified report by a vehicle owner.

at 199,000 miles Dolores, CO Fire

ENGINE

PONTIAC OIL LEAK RECALL I BOUGHT A PONTIAC GRAND PRIX. I WAS DRIVING IT HOME ONE DAY WHEN I LOOKED IN THE MIRROR AND SAW SMOKE SO I PULLED OVER AS SOON AS I COULD. I HAD AN ISSUE WITH RPMS FALLING AS I WAS TRYING TO FIND A SAFE PLACE TO PULL OFF THE HIGHWAY. UPON STOPPING THE VEHICLE THE VEHICLE TURNED OFF ON ITS OWN. I HOPPED OUT AND WHEN I OPENED THE HOOD. THIER WAS A FIRE THAT WAS GOING UNDER THE HOOD OF MY CAR. I PUT IT OUT AS FAST AS I COULD. UPON IT GOING OUT I WAS ABLE TO SEE THAT THE FIRE WAS STARTED BY AN OIL LEAK. THE FIRE DID A FAIR AMOUNT OF DAMAGE AND HAS CAUSED ME TO LOSE MY JOB BY ME NOT BEING ABLE TO GET TO WORK. I RECIEVED THE RECALL NOTICE ABOUT THE OIL LEAK 4 MONTHS AFTER I HAD PURCHASED IT AND AFTER THE RECALL CAUSED THE LOSS OF MY VEHICLE. I HAVE CONTACTED GMS PONTIAC CUSTOMER SERVICE TO SEE WEATHER OR NOT THEY WILL BE REPLACING OR REIMBURSING FOR THE LOSS DUE TO THIER DEFECT. I CANT REMEMBER THE EXACT DATE OFF HAND WHICH IS WHY I AM PUTTING MAY 2ND AS THE DATE.

NHTSA complaint #11206041 — an unverified report by a vehicle owner.

at 250,000 miles Kansas City, KS Fire

ENGINE

ENGINE CAUGHT FIRE AS I WAS COMING HOME I PUT IT OUT WITH WATER .CAR DROVE JUST FINE HAS FRESH OIL CHANGE

NHTSA complaint #11203343 — an unverified report by a vehicle owner.

at 250,000 miles Kansas City, KS Fire

SERVICE BRAKES

ENGINE CAUGHT FIRE AS I WAS COMING HOME I PUT IT OUT WITH WATER .CAR DROVE JUST FINE HAS FRESH OIL CHANGE

NHTSA complaint #11203343 — an unverified report by a vehicle owner.