258 of the
7,303 complaints filed about the Pontiac Grand Prix
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 2004.
RECALL N140574, CASE #[XXX] ON 2/7/19, MY SON'S CAR GOT STUCK 2 BLOCKS FROM HOME ON A RESIDENTIAL STREET. THE GRAND PRIX WAS DRIVEN THERE TO SEE IF HE COULD BE PUSHED OUT, AND GOT STUCK - ALONG WITH 4 OTHER CARS. WE TRIED TO PUSH THE CAR OUT, BUT IT WOULDN'T MOVE. WE LEFT THE CAR RUNNING WHILE TRYING TO PUSH THE OTHER VEHICLES. WHILE WALKING FROM THE CAR, WE HEARD POPPING SOUNDS, AND SAW A FLAMES UNDER THE HOOD - PASSENGER'S SIDE. MY FRIEND REACHED IN AND SHUT IT OFF. I CALLED THE POLICE. FIRE TRUCKS PUT OUT THE FIRE, AND A TOW TRUCK WAS CALLED TO GET THE CAR OFF THE SNOW ROUTE AND TAKEN TO AN ACCIDENT IMPOUND. THE NEXT DAY, I CALLED GM AND WAS ASSIGNED A CASE. A WEEK LATER, I WAS ASSIGNED A PAC UNIT REP, TO INVESTIGATE MY CASE. I HAVE MANY EMAILS AND PICTURES FOLLOWING MY CASE. GM HAS PROVIDED A LOT OF MISINFORMATION, LACK OF COMMUNICATION, AND NO PROBLEM RESOLVE. THERE WERE ISSUES INVOLVING THE TITLE, BUT I RESOLVED. I HAD TO TAKE THE PICTURES FOR THE INVESTIGATION, EVEN THOUGH I WAS TOLD REPS WOULD BE SENT OVER. I WENT TO A LOCAL DEALERSHIP, WHERE THE SERVICE DEPARTMENT TRIED TO CONTACT THE PAC UNIT. THEY ALSO DID NOT RESPOND TO HIM. AFTER MANY VISITS TO GATEWAY DEALERSHIP AND ASSISTANCE GETTING MY INFORMATION TO SOMEBODY WITH GENERAL MOTORS, IT WAS DETERMINED THE RECALL CAUSED THE FIRE. OIL DRIPPED ON THE MANIFOLD. MY CAR STILL SITS IN THE IMPOUND AT $30 A DAY. I HAVE LEFT NUMEROUS MESSAGES AND EMAILS ASKING FOR UPDATES AND RESOLVE. THE LAST I WAS TOLD IS THAT GM WOULD REPURCHASE MY CAR, AND SEND THE PAPERWORK TO SIGN. THAT WAS 2 WEEKS AGO! THE LOCAL SERVICE REP HAD TO STOP HELPING ME DUE TO A JOB CHANGE, SO I AM LEFT NOT KNOWING WHAT IS HAPPENING. THE PAC AND GM CUSTOMER SERVICE ARE NOT RETURNING CALLS OR RESPONDING. CAN SOMEONE PLEASE HELP?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11192214 — an unverified report by a vehicle owner.
I HAD BARELY HIT A CURB PULLING INTO THE BANK PARKING WHEN MY BRAKE PAD WOULDN'T STOP. AT LESS THAN 7MPH. MY AIR BAGS HAD DEPLOYED LEAVING ME JARRED, AND IN A SHOCK I COULD NOT MOVE. I SAT LOCKED IN TO MY SAFETYBELT UNTIL THE CONSTRUCTION WORKER DOWN ROADPULLED ME OUT TO SAFETY. SUCH A MILS HIT. BLEW MY AIRBAGS.. IN RETURN, DAMAGED MY WINDSHIELD, DASH, AND, STEERING COLUMN. I WAS TURNING INTO A BANK PARKING LOT. CONSIDERED A PRIVATE LOT.
NHTSA complaint #11183308 — an unverified report by a vehicle owner.
RECALL ON ENGINE PULLED INTO DRIVEWAY OPEN HOOD CAR WITH SMOKING THEN IT UNITED FIRE THERE IS OIL ON THE DRIP PAN BUT THAT'S BEEN GOING ON FOR YEARS NEVER GOT A RECALL NOTE IN THE MAIL
NHTSA complaint #11109676 — an unverified report by a vehicle owner.
ON FRIDAY MAY 11 2018 AT APPROXIMATELY 8:30 AM, MY CAR WAS PARKED & SHUT OFF IN MY DRIVEWAY WHEN I HEARD A LOUD "BANG" NOISE. I RAN TO MY WINDOW & SAW FLAMES & BLACK SMOKE ROLLING OUT FROM UNDER THE HOOD OF MY CAR. IT HAD EXPLODED & CAUGHT ON FIRE IN LESS THAN 1 MIN AFTER I GOT OUT, SHUT IT OFF, PULLED THE KEYS & WALKED IN MY HOME. FIRE DEPARTMENT & POLICE RESPONDED. I HAVE PICTURES, & FILED A FIRE & POLICE REPORT.
NHTSA complaint #11093580 — an unverified report by a vehicle owner.
WHILE DRIVING MY CAR ON STREET I WAS STRUCK ON THE PASSENGER SIDE IN A INTERSECTION WHEN A CHEVY MAXI VAN STRUCT ME WHEN RUNNING A RED LIGHT. MY AIRBAG DID NOT DEPLOY AND MY VEHICLE WAS TOTALLED. I SUSTAINED BODY INJURIES SUCH AS BACK AND NECK AND FINANCIAL HARDSHIP. I HAVE NEVER RECOVERED FROM THESE INJURIES.
NHTSA complaint #11051221 — an unverified report by a vehicle owner.
THE IGNITION SWITCH WAS HARD TO CRANK HAD TO WIGGLE IT A FEW TIMES BUT THEY FIX THE RECALL AND MY BRAKES SYSTEM IS NOT RIGHT EVERY TIME I SWITCH BRAKE PADS OUT IT STILL DOESNT DO ANY GOOD AND DO TO THE BRAKES I HAD A FENDER BENDER BUT I FIX IT OUT OF POCKET BRAKES STILL GO TO FLOOR AND MY LIGHTS WENT OUT LIKE IT A SHORTAGE SO I GOT THEM RIG SO THAT THEY WILL WORK
NHTSA complaint #11035976 — an unverified report by a vehicle owner.
CAR CAUGHT FIRE IN MY DRIVEWAY AND WAS DESTROYED ON 04/05/2016, ENGINE FIRE. MY DRIVEWAY WAS FRIED, IMPRINT OF CAR STILL THERE. I FILED A CLAIM WITH GM LAST YEAR.,HAVE NOT HEARD A THING SINCE. VEHICLE LOSS WAS $2800 DRIVEWAY REPAIR IS $3200
NHTSA complaint #10992204 — an unverified report by a vehicle owner.
ON SUNDAY NOVEMBER 20TH 2016 MY 17 YEAR OLD SON PULLED UP TO A GAS STATION IN GRAND ISLAND NE. HE WENT INSIDE TO PRE PAY FOR HIS GAS AND A MAN CAME INSIDE SAYING THERE WAS A CAR IN FIRE. MY SONS 17 YEAR OLD GIRLFRIEND WAS INSIDE VEHICLE SLEEPING AND IT HAD IGNITED UNDER FLAMES IN THE HOOD. HE HAD DRIVEN FROM LINCOLN,NE TO AURORA,NE STAYED FOR AN HOUR PLUS THEN DROVE 20 MILES TO TRUCK STOP. CAR HAD A FIRE UNDER THE HOOD AND BLEW FRONT TIRES AND IS A TOTAL LOSS. IT WAS SITTING NEXT TO A GAS PUMP WITH NO POWER.HAD A OCCUPANT IN VEHICLE SLEEPING. THE FRONT END IS GONE ALONG WITH PASSENGER SIDE OF VEHICLE. WAS WAITING FOR RECALL PARTS AT LOCAL DEALER HAD APPT FOR NEXT DAY TO FIX ISSUE!!! CONTACT FOR PHOTOS
NHTSA complaint #10928691 — an unverified report by a vehicle owner.
VEHICLE WAS TRAVELING NORTH, WENT TO TURN WEST, LOST CONTROL OF VEHICLE STRIKING A WOODEN BRIDGE GUARDRAIL AND EMBANKMENT BEFORE RETURNING TO ROADWAY. DAMAGE IS FRONTEND, HOOD, HEADLIGHTS, UNDERCARRIAGE, RIGHT FRONT WHEEL, STEERING COMPONENTS, ENGINE. DAUGHTER TRANSPORTED BY EMS
NHTSA complaint #10909488 — an unverified report by a vehicle owner.
CRADLE BOLT RECALL: JUST WONDERING WHY THESE RECALLS HAVE BEEN CLOSED OR POSSIBLY EXPIRED. MY GRAND PRIX IS STILL ON THE ROAD AND THESE BOLTS AND PARTS HAVE JUST BROKE. I NEVER RECEIVED ANY NOTIFICATION OF ANY OF THE RECALLS FOR THIS CAR. SINCE THESE RECALLS HAVE BEEN CLOSED OR EXPIRED, I HAVE TO PAY OUT OF MY POCKET OR I SHALL I JUST JUNK THE CAR!!!!!!!!!!!!! THE ENGINE SUBRAME IS ALMOST HANGING ON THE GROUND!!!!!!! WHY WERE THESE CLOSED OR EXPIRED????? THANKS IN ADVANCE, MARK
NHTSA complaint #10905518 — an unverified report by a vehicle owner.
ON SEPT 25 2015 I WAS INVOLVED IN A AUTO ACCIDENT. I HAD TO BRAKE HARD. MY CAR WAS NOT DAMAGE THAT BAD BUT MY CAR CAUGHT ON FIRE LATER THAT DAY AND TOTALLY BURNED. A TOTAL LOST. ONCE I RECEIVED THE RECALL NOTICE I REALIZED THAT IS WHY MY CAR POSSIBLY CAUGHT ON FIRE DUE TO HARD BRAKING. I WAS APPROACHING AN STOP LIGHT AND A LARGE BOX TRUCK WAS MOVING IN REVERSE QUICKLY. ALL I COULD DUE WAS BRAKE TO TRY AND STOP SO THE TRUCK WOULD NOT HIT ME. THE TRUCK HIT MY VEHICLE. DAMAGING MY FRONT END A LITTLE. THE TRUCK ACTUALLY ROLLED ON TOP OF MY HOOD BEFORE COMING TO COMPLETE STOP. I FEEL THAT MY CAR CAUGHT ON FIRE DUE TO WHAT THE RECALL STATES. RECALL # 15757 PONTIAC GRAND PRIX 2000 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10884587 — an unverified report by a vehicle owner.
IN 2013, MY 2000 GRAND PRIX HAD SMOKE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING DOWN A CITY STREET. WHILE STOPPED AT A RED LIGHT, FLAMES WERE THEN COMING FROM UNDER THE HOOD AND THE WHOLE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND HAD TO RIP OPEN THE HOOD WITH POWER TOOLS TO PUT OUT THE FIRE. A WEEK PRIOR I HAD AN OIL CHANGE AND TWO NEW FRONT TIRES PUT ON. THE CAR WAS A TOTAL LOSS AND WAS TOWED TO A SALVAGE LOT.
NHTSA complaint #10817699 — an unverified report by a vehicle owner.
THE CAR RECENTLY HAD AN ENGINE FIRE ABOUT 15 MINUTES AFTER TURNING IT OFF. THE ENTIRE VEHICLE WAS COMPLETELY TOTALED. IT WAS STATIONARY AND IN A PARKING LOT WHEN THE ISSUE OCCURRED, AND THE VEHICLE WAS NOT RUNNING.
NHTSA complaint #10787236 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE FLOORBOARD BECAME FLOODED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10759222 — an unverified report by a vehicle owner.
ON THANKSGIVING DAY 2014 MY CAR COUGH ON FIRE 10 MINUTES AFTER MY DAUGHTER AND I GOT OUT OF THE CAR. I WALKED INTO A FAMILY MEMBERS HOUSE AND HEARD WHAT SOUNDED LIKE A SHOTGUN GO OFF WITHIN ABOUT 5 TO 10 SECONDS LATER ANOTHER. I WENT OUTSIDE TO SEE WHAT WAS GOING ON TO FIND MY CAR ENGULFED IN FLAMES. WE IMMEDIATELY CALLED 911. THE CAR WAS PARKED NEAR A BUILDING STRUCTURE WITH 4 OR MORE VEHICLES PARKED INSIDE. I QUICKLY TRIED TO REMOVE MY IMPORTANT PROPERTY, POCKETBOOK, AND GRABBED A WATER HOSE TO TRY TO KEEP THE FLAMES AWAY FROM THE STRUCTURE AS MUCH AS POSSIBLE. THE ENTIRE FRONT COMPARTMENT, MOTOR MOUNT AND ENGINE MELTED, WAS BURNED TO THE GROUND. THE INSIDE DASH AND FLOORBOARD WAS MELTED WITH LARGE HOLES BURNED IN THEM, AND BOTH FRONT TIRED EXPLODED AND ENTIRELY MELTED AS WELL. I HAD JUST LEFT MY HOUSE WHERE THE CAR COULD HAVE EASILY BEEN PARKED IN MY GARAGE AND SET THE ENTIRE HOUSE ON FIRE. I HAVE TRIED TO STAY IN CONTACT WITH GM FOR ALMOST A YEAR. THEY REFUSED TO RETURN MY PHONE CALLS AFTER THE INITIAL TWO, TELLING ME IT WOULD TAKE A FEW WEEKS, FOR 6 MONTHS. THEY NOW REFUSE TO HELP ME IN ANY WAY. I WILL NEVER PARK A CAR IN AN ATTACHED GARAGE TO MY HOUSE EVER AGAIN IN FEAR OF MY FAMILY'S SAFETY. I RESEARCHED THIS CAR FOR RECALLS TO FIND THAT THERE WERE THOUSANDS OF RECALLS FOR THIS EXACT PROBLEM UP UNTIL 2003 MODELS, ALSO TO FIND THAT THIS ISSUE HAD CONTINUED IN THE 2004 MODELS WITH NO RECALLS AND FEAR THE SAFETY OF OTHERS WITH THESE CARS. GM NEEDS TO TAKE RESPONSIBILITY FOR THEIR MISHAPS AND TAKE SAFETY SERIOUSLY.
NHTSA complaint #10749049 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THE TRUNK OF THE VEHICLE FAILED TO REMAIN OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10748234 — an unverified report by a vehicle owner.
WITHIN 10 MINUTES OF ARRIVING TO MY PLACE OF WORK, THE PONTIAC CAUGHT FIRE AND THE FIRE COMPLETELY BURNED THE ENGINE COMPARTMENT RESULTING IN A TOTAL LOSS. 10 DAYS AFTER THE FIRE, I RECEIVED GM SAFETY RECALL 14574 INDICATING THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. WHEN CONTACTING GM, I AM TOLD THERE IS NOTHING THEY CAN DO FOR ME SINCE THE CAR IS NO LONGER IN MY POSSESSION. THIS IS EXTREMELY POOR CUSTOMER SERVICE AND SUPPORT FOR A PROBLEM THEY ARE AWARE OF.
NHTSA complaint #10725135 — an unverified report by a vehicle owner.
MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DEPT. AS BY THIS TIME THE SMOKE WAS COMING THROUGH THE VENTS INTO THE INSIDE OF THE CAR. BY THE TIME THE FIREMEN ARRIVED, THE FRONT OF THE CAR WAS ENGULFED IN FLAMES (I TOOK 3 PICTURES TO SHOW PROGRESSION OF THE FIRE) THAT WAS SO HOT THAT PARTS WERE MELTING ONTO THE ASPHALT. THE FIREMEN HAD TO USE A CROWBAR TO OPEN THE HOOD TO GET TO THE FIRE. I THINK THAT THE CAR SHOULD HAVE BEEN INCLUDED IN THE RECALL OF THE 2003 PONTIAC GRAND PRIX AS THE FIRE HAPPENED EXACTLY AS OTHERS DESCRIBE - NO PROBLEMS RUNNING, NO INDICATION OF TROUBLE BY WAY OF WARNING LIGHTS. I'M JUST THANKFUL THAT I DIDN'T PULL IT INTO OUR ATTACHED GARAGE AT HOME.
NHTSA complaint #10664159 — an unverified report by a vehicle owner.