Owners have filed 23 complaints
about the 2009 Pontiac Torrent with NHTSA between 2010 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 4 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 5
Against the median year of the Pontiac Torrent. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 43
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2009 compares with every other Pontiac Torrent
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2009 Pontiac Torrent
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Airbags
626.1%
1 crashes, 0 fires · median 63,000 mi
Stability & Traction Control
313.0%
Median failure at 119,000 miles
Body & Structure
313.0%
Median failure at 63,750 miles
Steering
313.0%
Median failure at 38,500 miles
Fuel & Propulsion
28.7%
1 crashes, 0 fires · median 114,000 mi
Electrical System
28.7%
Median failure at 56,000 miles
Tires
14.3%
Median failure at 30,000 miles
Acceleration & Cruise Control
14.3%
Transmission & Drivetrain
14.3%
Engine & Cooling
14.3%
Median failure at 56,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
16.3%
25,000 – 49,999 miles
425.0%
50,000 – 74,999 miles
531.3%
75,000 – 99,999 miles
212.5%
100,000 – 149,999 miles
318.8%
150,000+ miles
16.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2010peak 4Sep 2023
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 30,000 milesNorth Charleston, SCCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE CONTACT'S VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE ON NUMEROUS OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10631782 — an unverified report by a vehicle owner.
at 30,000 milesNorth Charleston, SCCrash2 injured
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE CONTACT'S VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE ON NUMEROUS OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10631782 — an unverified report by a vehicle owner.
at 47,500 milesMIO, MI1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT OPENED THE REAR LIFTGATE AND THE LIFT GATE ABRUPTLY RELEASED, STRIKING THE CONTACT AND CAUSING A SLIGHT INJURY TO THE CONTACT'S HEAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH LIFTGATE SUPPORT STRUTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.
NHTSA complaint #10490780 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 198,000 milesShasta Lake, CA
FUEL SYSTEM, GASOLINE
The contact owns a 2009 Pontiac Torrent. The contact stated that after parking the vehicle, the odor of fuel was present. Upon inspection, it was discovered that a crack was present on the top of the fuel tank causing fuel to leak onto the ground. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 198,000.
NHTSA complaint #11545884 — an unverified report by a vehicle owner.
Manchester, KY
STEERING
Steering gone out while driving times 3 with 2 replacements and now in shop for 3rd replacement. Nearly hit a lady. Time before, I nearly went over an embankment. Steering column has been entirely replaced twice. The electric steering motor has also been replaced 2 to 3 times as well. Numerous times have lost the ability to steer when in a curve but then later corrected itself and continued driving. ABS light is on most of the time and yes it has been looked at numerous times. Stabilitrac light is on and again, yes, this has been looked at numerous times. Traction control light is also on again. Seat belt sensor light is on and has been for a long time. Now, I really cannot afford repairs once again for something that needs a recall. I have read hundreds of other people also making these same reports in NHTSA comments. Please, people are going to get killed if not already. Now, I also see that these steering columns are being sent back to the manufacturer and the same defective modules are being replaced and then sent back out to replace another vehicles defective part while charging the customer full price yet again. A repairman stated to me that the defective part was being replaced with another defective part and was really useless repairs. Will you please buy this lemon back from me. It has nearly costed me and my families life numerous times plus others. Please recall these parts. Please make it possible for me to get a different vehicle. This started in less than a year from the purchase of the new vehicle when we had the first steering column replaced. Would you want your spouse or child driving these vehicles?
NHTSA complaint #11475529 — an unverified report by a vehicle owner.
at 85,000 milesGrand Rapids, MI
AIR BAGS
SERVICE PASSENGER AIR BAG LIGHT COMES ON EVERY TIME CAR IS STARTED.ALSO INDICATOR LIGHT SAYS PASSENGER AIR BAG IS OFF.THERE IS NO WORKING PASSENGER SIDE AIR BAG AT THIS TIME.IT HAS BEEN THIS WAY FOR OVER A YEAR.
NHTSA complaint #11289333 — an unverified report by a vehicle owner.
Grassflat, PA
STRUCTURE:BODY
DRIVERS SIDE AIRBAG DASH COVER CRACKING.
NHTSA complaint #11099211 — an unverified report by a vehicle owner.
at 56,000 milesRochester, MI
AIR BAGS
AIR BAG WARNING LIGHT CAME ON. TOOK TO THE LOCAL GM DEALER. THEY STATED THE "PASSENGER PRESENCE MODULE" WAS SHORTING OUT. DEALER STATED THE AIRBAGS MAY NOT INFLATE WITH THE PROBLEM. DEALER STATED THE PONTIAC TORRENT HAD A RECALL ON THE 2006 THRU 2008 TORRENT FOR THE PROBLEM BUT NOT THE 2009. DEALER CHARGED $798.33 TO REPLACE THE MODULE. THIS ITEM SHOULD BE RECALLED.
NHTSA complaint #11083150 — an unverified report by a vehicle owner.
at 71,000 milesManchester, KY
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE ATTEMPTING TO MAKE A RIGHT TURN OUT OF THE DRIVEWAY, THE STEERING ABILITY SEIZED. ALSO, THE STABILITY CONTROL SYSTEM WARNING INDICATOR BEGAN FLASHING AND A WARNING CHIME SOUNDED. THE CONTACT CONTINUED DRIVING APPROXIMATELY A HALF MILE DOWN THE ROAD. THE CONTACT TURNED INTO A PARKING LOT AND NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT TURNED OFF THE VEHICLE AND WAITED APPROXIMATELY THREE HOURS. WHEN THE VEHICLE WAS RESTARTED, THE STEERING WHEEL SEIZED AGAIN AFTER TWO MINUTES. THE VEHICLE WAS DRIVEN TO PINCHER WILLIAMS CHEVROLET/PONTIAC IN LONDON, KENTUCKY WHERE IT WAS DIAGNOSED THAT THE STABILITY CONTROL SYSTEM FAILED. THE REPLACEMENT PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
NHTSA complaint #11082144 — an unverified report by a vehicle owner.
Benton, AR
POWER TRAIN
UNLOCKS AND LOCKS BY ITSELF THE STAZABLE TRACK KEEPS COMING ON ITS LIKE ITS NOT GETTING AIR INTAKE WHEN I'M DRIVING IT NOT SHIFTING RITE SKPS GEARS
NHTSA complaint #10926954 — an unverified report by a vehicle owner.
at 6,000 milesManchester, KY
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL EXPERIENCED STIFFNESS AND SHOOK WHEN TURNING. EVENTUALLY, THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE POWER STEERING MOTOR WAS REPLACED AND THE VEHICLE OPERATED NORMALLY. APPROXIMATELY FOUR YEARS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/11/2017*CT UPDATED 7/6/18
NHTSA complaint #10926810 — an unverified report by a vehicle owner.
Benton, AR
ELECTRICAL SYSTEM
UNLOCKS AND LOCKS BY ITSELF THE STAZABLE TRACK KEEPS COMING ON ITS LIKE ITS NOT GETTING AIR INTAKE WHEN I'M DRIVING IT NOT SHIFTING RITE SKPS GEARS
NHTSA complaint #10926954 — an unverified report by a vehicle owner.
Benton, AR
ELECTRONIC STABILITY CONTROL (ESC)
UNLOCKS AND LOCKS BY ITSELF THE STAZABLE TRACK KEEPS COMING ON ITS LIKE ITS NOT GETTING AIR INTAKE WHEN I'M DRIVING IT NOT SHIFTING RITE SKPS GEARS
NHTSA complaint #10926954 — an unverified report by a vehicle owner.
at 119,000 milesCrandall, GA
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG, STABILITY CONTROL, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #10788321 — an unverified report by a vehicle owner.
at 119,000 milesCrandall, GA
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG, STABILITY CONTROL, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #10788321 — an unverified report by a vehicle owner.
at 119,000 milesCrandall, GA
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG, STABILITY CONTROL, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #10788321 — an unverified report by a vehicle owner.
at 80,000 milesDetroit, MI
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHEN OPENING THE REAR LIFTGATE DOOR, THE DOOR WOULD NOT REMAIN IN THE OPEN POSITION AND WOULD SUDDENLY CLOSE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10734697 — an unverified report by a vehicle owner.
at 30,000 milesNorth Charleston, SCCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE CONTACT'S VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE ON NUMEROUS OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10631782 — an unverified report by a vehicle owner.
at 30,000 milesNorth Charleston, SCCrash2 injured
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE CONTACT'S VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE ON NUMEROUS OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10631782 — an unverified report by a vehicle owner.
at 56,000 milesPutnam Valley, NY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED, THE STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER TWICE FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE BATTERY AND WIRING IN THE ELECTRICAL SYSTEM WOULD HAVE TO BE REPLACED. AFTER THE REPLACEMENT OF THE BATTERY AND THE WIRING SYSTEM, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
NHTSA complaint #10499701 — an unverified report by a vehicle owner.
at 56,000 milesPutnam Valley, NY
ENGINE
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED, THE STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER TWICE FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE BATTERY AND WIRING IN THE ELECTRICAL SYSTEM WOULD HAVE TO BE REPLACED. AFTER THE REPLACEMENT OF THE BATTERY AND THE WIRING SYSTEM, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
NHTSA complaint #10499701 — an unverified report by a vehicle owner.
at 63,000 milesLithonia, GA
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SEAT AIR BAG SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
NHTSA complaint #10496317 — an unverified report by a vehicle owner.
at 47,500 milesMIO, MI1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT OPENED THE REAR LIFTGATE AND THE LIFT GATE ABRUPTLY RELEASED, STRIKING THE CONTACT AND CAUSING A SLIGHT INJURY TO THE CONTACT'S HEAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH LIFTGATE SUPPORT STRUTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.
NHTSA complaint #10490780 — an unverified report by a vehicle owner.
at 30,000 milesHumboldt, IA
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FIRST EVENT LOW TIRE WARNING TOOK TO DEALER, DEALER STATED IT WAS A VALVE STEM FAILURE. DEALER REPLACED UNDER WARRANTY. SECOND EVENT LOW TIRE PRESSURE WARNING CAME ON, WIFE TRIED TO CHECK TIRE PRESSURE WITH HAND HELD TIRE GAUGE STEM BROKE OFF WENT FLAT SUDDENLY, THIRD EVENT REPEAT OF SAME TIRE VALVE STEM SNAPPED OFF WHILE DRIVING, AND PULLING A TRAILER. DEALER STATED THEY COULD NOT PUT A STANDARD VALVE STEM ON THE CAR BECAUSE THE FACTORY ONE IS CONSIDERED A SAFETY DEVICE. 35 YEARS OF DRIVING AND A PISS POOR SAFETY DEVICE NEARLY GETS ME KILLED, VEHICLE IS A 2009 PONTIAC TORRENT WITH UNDER 50,000 MILES. ALSO PERSISTENT PROBLEM OF LOOSING TIRE PRESSURE. I'VE NEVER HAD A CAR THAT REQUIRED DAILY TIRE PRESSURE CHECKS TYPICALLY A DAILY VISUAL AND ONCE A WEEK IS PRESSURE TEST IS ADEQUATE, BUT NOT THIS LEMON.
NHTSA complaint #10361807 — an unverified report by a vehicle owner.
Blair, NE
AIR BAGS:FRONTAL
I HAVE A 2009 PONTIAC TORRENT AWD. THE PASSENGER SIDE FRONT SEAT AIR BAG 98% OF THE TIME WONT TURN ON FOR MY WIFE. SHE WEIGHS 124 PDS AND THAT SHOULD BE MORE THEN ENOUGH TO SET IT TO AN "ON" POSITION. THIS IS A SAFETY HAZARD FOR HER. I HAVE HAD IT TO THE DEALER TWICE AND THEY RESET THE SYSTEM BUT I STILL HAVE THE SAME PROBLEM. THE DEALER TRIED TO GET GM TO TELL THEM WHAT WAS UP AS TO SETTINGS AND SUCH BUT THEY COULDN'T GET ANYWHERE WITH THEM. I CONTACTED GM AND COMPLAINED AND SOME PERSON FROM ANOTHER COUNTRY WHO YOU COULD JUST UNDERSTAND SAID THE SAME OLD THING ABOUT THE CAR. I KNOW THAT EARLIER PONTIAC TORRENTS HAD THIS SAME PROBLEM AND A RECALL WAS DONE. I THINK GM STILL HAS A PROBLEM. THANKS
NHTSA complaint #10357677 — an unverified report by a vehicle owner.
Spencerport, NY
VEHICLE SPEED CONTROL
CONSUMERS 2009 PONTIAC TORRENT SURGES WHEN DECELERATING WHEN COMING TO A STOP. *TS THEY DEALER WAS UNABLE TO DUPLICATE THE CONSUMERS CONCERN. THE CONSUMER ALSO NOTICED WHEN THE VEHICLE IDLED, THE RPM'S SHOWED 1250 AND THE CONSUMER STATED HE COULD NOT TAKE HIS FOOT OFF THE BRAKE WHILE STOPPED AS THE VEHICLE WOULD POSSIBLY MOVE FORWARD.
NHTSA complaint #10316492 — an unverified report by a vehicle owner.