FaultScore

FaultScore report

2007 Pontiac Torrent problems

Owners have filed 354 complaints about the 2007 Pontiac Torrent with NHTSA between 2006 and 2024. The largest single group is the fuel & propulsion. Across this model's run it ranks 2 of 4 worst.

C

FaultScore 55/100

Higher is worse. Measured against the other years of the Pontiac Torrent.

How this is worked out

The numbers

354

Complaints

9

Crashes reported

5

Fires reported

9

Injuries reported

79,625 mi

Median mileage at failure

Half of reported failures happened before this

20%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 77 vs 50 Severity 34 vs 50 Early failure 33 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the Pontiac Torrent. 50 means typical for this model; 100 means roughly double.
Severity — 34
6.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 33
20% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Pontiac Torrent

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Pontiac Torrent

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 1 fires · median 77,000 mi

2 crashes, 1 fires · median 86,500 mi

Airbags 55 15.5%

3 crashes, 0 fires · median 75,000 mi

Steering 29 8.2%

2 crashes, 1 fires · median 56,800 mi

Median failure at 87,000 miles

Brakes 17 4.8%

0 crashes, 1 fires · median 24,200 mi

Median failure at 93,000 miles

Other & Unspecified 9 2.5%

Median failure at 140,000 miles

Transmission & Drivetrain 9 2.5%

Median failure at 84,500 miles

Acceleration & Cruise Control 8 2.3%

Median failure at 83,257 miles

Windows, Mirrors & Wipers 6 1.7%

1 crashes, 0 fires · median 59,142 mi

Equipment & Accessories 4 1.1%

Median failure at 7,500 miles

Body & Structure 4 1.1%

Median failure at 56,000 miles

Seats 3 0.8%

0 crashes, 1 fires · median 96,705 mi

Seat Belts 3 0.8%

1 crashes, 0 fires · median 162,000 mi

Doors, Latches & Locks 2 0.6%

Median failure at 110,500 miles

Wheels 2 0.6%

Median failure at 122,000 miles

Tires 2 0.6%

Median failure at 61,995 miles

Lights 2 0.6%

Median failure at 145,000 miles

Suspension 1 0.3%

Median failure at 136,523 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Fuel Pump 11 39.3%
Sensor/Control Module 5 17.9%
Electric Power Assist System 3 10.7%
Frontal 3 10.7%
Body 2 7.1%
Antilock/Traction Control/Electronic Limited Slip 2 7.1%
Status Indicator Lamp/Light 1 3.6%
Wheel Speed Sensor/Tone Ring 1 3.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 13 4.5%
1,000 – 9,999 miles 7 2.4%
10,000 – 24,999 miles 18 6.2%
25,000 – 49,999 miles 45 15.5%
50,000 – 74,999 miles 51 17.5%
75,000 – 99,999 miles 70 24.1%
100,000 – 149,999 miles 63 21.6%
150,000+ miles 24 8.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2006 peak 10 Nov 2024

Recalls on the 2007 Pontiac Torrent

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

12V459000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.

Risk: Fuel leakage in the presence of an ignition source may result in a fire.

07V520000

AIR BAGS

CERTAIN PASSENGER VEHICLES NOT EQUIPPED WITH OPTIONAL ROOF RAIL AIRBAGS OR OPTIONAL SUNROOF FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201,"OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING NHTSA IMPACT TESTS, THE INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD REQUIREMENTS.

Risk: THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.

07V344000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." IN THESE VEHICLES, THE RIGHT FRONT PASSENGER SEAT IS BUILT WITH A PASSENGER SENSING SYSTEM. WHEN TESTED WITH A REPRESENTATIVE UNRESTRAINED SMALL ADULT, THE SYSTEM IS REQUIRED TO TURN THE RIGHT FRONT PASSENGER'S FRONTAL AIRBAG ON. AN ERROR IN THE SEAT SENSOR CALIBRATION CAN CAUSE IT TO FAIL THIS TEST. IN ADDITION, THIS CONDITION CAN PREVENT THE AIRBAG FROM TURNING OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD.

Risk: WHENEVER THE FRONT PASSENGER SEAT IS OCCUPIED, THE DRIVER SHOULD ALWAYS CHECK THE AIRBAG INDICATOR TO SEE IF THE AIRBAG IS ON OR OFF. IF IT IS NOT CORRECT FOR THE SITUATION, THE PASSENGER SHOULD BE MOVED TO A DIFFERENT SEAT. THIS CAN INCREASE THE RISK OF INJURY TO A SEAT OCCUPANT DURING CERTAIN CRASH CONDITIONS.

07V242000

VISIBILITY:WINDSHIELD

CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." AN INCORRECT PRIMER MAY HAVE BEEN USED WHEN INSTALLING THE WINDSHIELD. THE SAME PRIMER MAY HAVE ALSO BEEN APPLIED TO THE LIFTGATE GLASS AND THE SIDE STATIONARY GLASS.

Risk: IN THE EVENT OF A CRASH, THE WINDSHIELD MAY NOT BE RETAINED TO THE EXTENT REQUIRED BY THE STANDARD, INCREASING THE RISK OF PERSONAL INJURIES TO THE VEHICLE OCCUPANTS.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2007262 149 units in Canada

Airbag

On certain vehicles, the passenger sensing system may fail to detect a small adult occupying the right front seat due to an error in seat sensor calibration. In the event of a crash severe enough to activate the airbags, the front passenger airbag may not deploy. This could increase the occupant's risk of injury. In addition, this condition can prevent the airbag from turning off when the seat is occupied by a small child. In the event of a crash, the front airbag could deploy and the child could be killed or seriously injured by the airbag. Correction: Dealers will reprogram the seat's electronic control unit (ECU).

Recall 2007194 3,345 units in Canada

Other

Certain vehicles fail to conform to CMVSS 212 - Windshield Mounting. The windshield, liftgate glass and side stationary glass may not be properly secured to the vehicle body due to incorrect primer used during glass installation process. As a result, the windshield may not be retained during a frontal crash or rollover. Correction: Dealers will replace the windshield, liftgate glass and side stationary glass.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 146,000 miles Richmond, VA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REAR ENDED IN OCTOBER OF 2019, THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDSHIELD GLAZES AS SHE WAS UNABLE TO SEE CLEARLY. THE CONTACT STATED THAT THE STABILITRAK WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO HALEY BUICK GMC MIDLOTHIAN (9831 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHERE IT WAS CONFIRMED THAT THE SERVICE AIR BAG WARNING LIGHT WAS ILLUMINATED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED WHILE DRIVING. THE FAILURE MILEAGE WAS 146,000

NHTSA complaint #11319214 — an unverified report by a vehicle owner.

at 146,000 miles Richmond, VA Crash 1 injured

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REAR ENDED IN OCTOBER OF 2019, THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDSHIELD GLAZES AS SHE WAS UNABLE TO SEE CLEARLY. THE CONTACT STATED THAT THE STABILITRAK WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO HALEY BUICK GMC MIDLOTHIAN (9831 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHERE IT WAS CONFIRMED THAT THE SERVICE AIR BAG WARNING LIGHT WAS ILLUMINATED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED WHILE DRIVING. THE FAILURE MILEAGE WAS 146,000

NHTSA complaint #11319214 — an unverified report by a vehicle owner.

at 165,000 miles Elkridge, MD Crash 1 injured

STEERING

ON 11/5/17 MY 2007 PONTIAC STEERING LOCKED AND I WAS IN A MAJOR CAR CRASH. THE STEERING LOCKED AS I TRIED TO LEAVE A GAS STATION AFTER GIVING A STRANDED PERSON A JUMP. I TURNED CAR OFF AND BACK ON AND IT WAS FINE. PROCEEDED HOME AND GOT ON THE HIGHWAY, AFTER DRIVING ABOUT 45 MINUTES THE STEERING LOCKED AGAIN AS I WAS CHANGING LANES, I HIT THE BACK OF A TRUCK AND MY CAR LOST CONTROL. MY CAR WENT ACROSS LANES OF ON COMING TRAFFIC AND FLIPPED AND RAN OFF THE ROAD.

NHTSA complaint #11044629 — an unverified report by a vehicle owner.

at 111,411 miles Dunlap, IL Fire

SEATS

DAUGHTER STARTED HER 2007 PONTIAC TORRENT THAT WAS PARKED, WHEN PUTTING KIDS IN CAR, FRONT PASSENGER HEATED SEAT ENGULFED IN FLAMES. LEATHER SEAT BURNT WHICH PUT A FILM AND SMOKE DAMAGE THRU OUT CAR AND KIDS CAR SEATS. CAR WAS JUST PURCHASED IN NOV 2015.

NHTSA complaint #10822680 — an unverified report by a vehicle owner.

at 15,591 miles Orlando, FL Crash 1 injured

SEAT BELTS

TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE AND THE SEAT BELT FAILED TO SECURE. ALSO, THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,591.

NHTSA complaint #10644835 — an unverified report by a vehicle owner.

at 15,591 miles Orlando, FL Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE AND THE SEAT BELT FAILED TO SECURE. ALSO, THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,591.

NHTSA complaint #10644835 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Burlington, NJ

AIR BAGS

The passenger air bag indicator light indicates passenger air bag is OFF even when an adult is sitting in the seat. Therefore. I am afraid that if the vehicle were in an accident where airbags would deploy, the front right passenger airbag would not inflate. There is a recall on the sensors for the front right passenger airbag for my vehicle make model and year but according to my VIN my vehicle is not part of that recall. I suspect it should be.

NHTSA complaint #11626467 — an unverified report by a vehicle owner.

Omaha, NE

WHEELS

My car says service stabilitrak and my traction control light is still on whether I hit the button or not I just spent a grand for it to be fixed and it I’m still having the same issue my brakes will lock up or my wheel locks up uncontrollably I have almost gotten into numerous accidents because of it.

NHTSA complaint #11581066 — an unverified report by a vehicle owner.

Omaha, NE

STEERING

My car says service stabilitrak and my traction control light is still on whether I hit the button or not I just spent a grand for it to be fixed and it I’m still having the same issue my brakes will lock up or my wheel locks up uncontrollably I have almost gotten into numerous accidents because of it.

NHTSA complaint #11581066 — an unverified report by a vehicle owner.

Omaha, NE

SERVICE BRAKES

My car says service stabilitrak and my traction control light is still on whether I hit the button or not I just spent a grand for it to be fixed and it I’m still having the same issue my brakes will lock up or my wheel locks up uncontrollably I have almost gotten into numerous accidents because of it.

NHTSA complaint #11581066 — an unverified report by a vehicle owner.

Greeneville, TN

AIR BAGS

Passenger air bag light on and seat belt light

NHTSA complaint #11514899 — an unverified report by a vehicle owner.

Andover, MN

FUEL/PROPULSION SYSTEM

gas tank leaking

NHTSA complaint #11495923 — an unverified report by a vehicle owner.

West Memphis, AR

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

Passenger side air bag light is staying off even when an adult is seated there.

NHTSA complaint #11453984 — an unverified report by a vehicle owner.

at 26,000 miles Natrona Heights, PA

POWER TRAIN

VEHICLE WOULD NOT START. JUMPED BATTERY TO GET STARTED. STABILITY CONTROL LIGHT CAME ON. STEERING WHEEL WOULD NOT TURN. SHUT OFF AFTER LETTING RUN TO CHARGE BATTERY. SHUIT OFF. VEHICLE WILL NOT RESTART AND THE KEY CANNOT BE REMOVED FROM THE IGNITION. THIS IS THE SECOND TIME THIS HAPPENED. THE LAST TIME THE POWER STEERING MOTOR CONTROL AND THE STABILITY CONTROL MODULE WAS REPLACED. ALL THIS WHILE VEHICLE WAS PARKED IN MY GARAGE. VEHICLE HAS 26000 MILES ON IT.

NHTSA complaint #11406422 — an unverified report by a vehicle owner.

at 75,997 miles Glenville, NY

AIR BAGS

PASSENGER AIR BAG STAYS OFF WHEN PERSON SITS IN FRONT PASSENGER SEAT.

NHTSA complaint #11406421 — an unverified report by a vehicle owner.

at 26,000 miles Natrona Heights, PA

STEERING

VEHICLE WOULD NOT START. JUMPED BATTERY TO GET STARTED. STABILITY CONTROL LIGHT CAME ON. STEERING WHEEL WOULD NOT TURN. SHUT OFF AFTER LETTING RUN TO CHARGE BATTERY. SHUIT OFF. VEHICLE WILL NOT RESTART AND THE KEY CANNOT BE REMOVED FROM THE IGNITION. THIS IS THE SECOND TIME THIS HAPPENED. THE LAST TIME THE POWER STEERING MOTOR CONTROL AND THE STABILITY CONTROL MODULE WAS REPLACED. ALL THIS WHILE VEHICLE WAS PARKED IN MY GARAGE. VEHICLE HAS 26000 MILES ON IT.

NHTSA complaint #11406422 — an unverified report by a vehicle owner.

at 26,000 miles Natrona Heights, PA

ELECTRICAL SYSTEM

VEHICLE WOULD NOT START. JUMPED BATTERY TO GET STARTED. STABILITY CONTROL LIGHT CAME ON. STEERING WHEEL WOULD NOT TURN. SHUT OFF AFTER LETTING RUN TO CHARGE BATTERY. SHUIT OFF. VEHICLE WILL NOT RESTART AND THE KEY CANNOT BE REMOVED FROM THE IGNITION. THIS IS THE SECOND TIME THIS HAPPENED. THE LAST TIME THE POWER STEERING MOTOR CONTROL AND THE STABILITY CONTROL MODULE WAS REPLACED. ALL THIS WHILE VEHICLE WAS PARKED IN MY GARAGE. VEHICLE HAS 26000 MILES ON IT.

NHTSA complaint #11406422 — an unverified report by a vehicle owner.

Auburndale, FL

AIR BAGS

WHEN I TURN MY CAR ON, IT SAYS, "STABILITRAK OFF" , "SERVICE TRACTION CONTROL" , "SERVICE AIR BAG" , "SERVICE STABILITRAK".

NHTSA complaint #11394967 — an unverified report by a vehicle owner.

Auburndale, FL

UNKNOWN OR OTHER

WHEN I TURN MY CAR ON, IT SAYS, "STABILITRAK OFF" , "SERVICE TRACTION CONTROL" , "SERVICE AIR BAG" , "SERVICE STABILITRAK".

NHTSA complaint #11394967 — an unverified report by a vehicle owner.

at 106,476 miles Lebanon, PA

AIR BAGS

DASH INDICATOR FOR PASSENGER SEAT AIRBAG, WHICH I BELIEVE AFFECTS ALL AIRBAGS IN THIS VEHICLE, 2007 PONTIAC TORRENT, TURNS ON WHEN VEHICLE IS STARTED. I CALLED LOCAL DEALER AND WAS TOLD THE REPAIR WAS DONE SHORTLY AFTER IT WAS ISSUED. REGARDLESS OF THAT FACT THE SENSOR HAS FAILED AGAIN AND IS A SERIOUS SAFETY ISSUE. THE MANUFACTURER OF THIS SENSOR ULTIMATELY SHOULD BE RESPONSIBLE FOR REPAIR OR REPLACEMENT, THE SELLING DEALER SHOULD ASSUME THAT RESPONSIBILITY.PLEASE ADVISE OF MY RIGHTS IN THIS MATTER.

NHTSA complaint #11385583 — an unverified report by a vehicle owner.

Trenton, NJ

VEHICLE SPEED CONTROL

I'M DRIVING RED TRAFFIC LIGHT AND I PRESS MY BRAKES TO STOP , AND TURN ON MY LEFT TURN SIGNAL LIGHT. I NOTICED THE TRAFFIC LIGHT TURN GREEN SO I ACCELERATE AND TURN LEFT. WHILE ACCELERATE GENTLY I'M TURNING LEFT I REALIZED MY LEFT TIRE FELT STUCK AND I HEARD AND LITTLE WEIRD NOISE. I PROCEED DRIVING STRAIGHT I PRESS THE BRAKES BECAUSE THERE WAS VEHICLE ENTERING BY TURNING RIGHT AND DRIVING STRAIGHT IN FRONT OF ME. WHEN I PRESS THE BRAKESI CONTINUE DRIVING PRESSING THE GAS PETAL ACCELERATING TO 5 SPEED MY VEHICLE SLOW DOWN . I DECIDED TO PRESS THE GAS PEDAL TO ACCELERATE THE VEHICLE AND THE VEHICLE JUST DROVE VERY SLOW. I DECIDED TO MAKE A QUICK RIGHT ON THE APPROACHING STREET WHILE I WAS DRIVING THE VEHICLE STOP IT JUST FROZE. I WENT AHEAD AND LOOK AT THE DASHBOARD AND SEE AN CODE THAT'S SAYS STABILIZE TRAC AND OTHER CODES . I PARK THE VEHICLE AND TOOK THE KEYS OF THE KEY IGNITION AND INSERT THE KEYS BACK TO START THE VEHICLE. THE VEHICLE HAD STARTED SO , I DECIDED TO PARK THE CAR WHEN I DID PARK THE VEHICLE. THE VEHICLE END UP TURNING OFF . I WASN'T ABLE TO START THE VEHICLE ON. THE VEHICLE JUST WOULDN'T START ON. THERE IS A CODE STATING A STABILITY TRAK CODE ON THE DASHBOARD AND SOMETHING ABOUT THE BATTERY. I WAS VERY CONCERN BECAUSE MY DAUGHTER THAT'S 2YEARS OLD AND 11 MONTHS WAS WITH ME AND I HAD TO THINK FAST AND BE CAUTIOUS. I ENDS UP TOWING MY VEHICLE TO A MECHANIC. THIS IS MY RELIABLE VEHICLE FOR ME AN MY DAUGHTER . IF YOU CAN ASSIST ME WITH MY SITUATION I CAN BE REACH AT EMAIL: [XXX], OR CONTACT: [XXX]. SINCERELY [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11372506 — an unverified report by a vehicle owner.

Trenton, NJ

SERVICE BRAKES

I'M DRIVING RED TRAFFIC LIGHT AND I PRESS MY BRAKES TO STOP , AND TURN ON MY LEFT TURN SIGNAL LIGHT. I NOTICED THE TRAFFIC LIGHT TURN GREEN SO I ACCELERATE AND TURN LEFT. WHILE ACCELERATE GENTLY I'M TURNING LEFT I REALIZED MY LEFT TIRE FELT STUCK AND I HEARD AND LITTLE WEIRD NOISE. I PROCEED DRIVING STRAIGHT I PRESS THE BRAKES BECAUSE THERE WAS VEHICLE ENTERING BY TURNING RIGHT AND DRIVING STRAIGHT IN FRONT OF ME. WHEN I PRESS THE BRAKESI CONTINUE DRIVING PRESSING THE GAS PETAL ACCELERATING TO 5 SPEED MY VEHICLE SLOW DOWN . I DECIDED TO PRESS THE GAS PEDAL TO ACCELERATE THE VEHICLE AND THE VEHICLE JUST DROVE VERY SLOW. I DECIDED TO MAKE A QUICK RIGHT ON THE APPROACHING STREET WHILE I WAS DRIVING THE VEHICLE STOP IT JUST FROZE. I WENT AHEAD AND LOOK AT THE DASHBOARD AND SEE AN CODE THAT'S SAYS STABILIZE TRAC AND OTHER CODES . I PARK THE VEHICLE AND TOOK THE KEYS OF THE KEY IGNITION AND INSERT THE KEYS BACK TO START THE VEHICLE. THE VEHICLE HAD STARTED SO , I DECIDED TO PARK THE CAR WHEN I DID PARK THE VEHICLE. THE VEHICLE END UP TURNING OFF . I WASN'T ABLE TO START THE VEHICLE ON. THE VEHICLE JUST WOULDN'T START ON. THERE IS A CODE STATING A STABILITY TRAK CODE ON THE DASHBOARD AND SOMETHING ABOUT THE BATTERY. I WAS VERY CONCERN BECAUSE MY DAUGHTER THAT'S 2YEARS OLD AND 11 MONTHS WAS WITH ME AND I HAD TO THINK FAST AND BE CAUTIOUS. I ENDS UP TOWING MY VEHICLE TO A MECHANIC. THIS IS MY RELIABLE VEHICLE FOR ME AN MY DAUGHTER . IF YOU CAN ASSIST ME WITH MY SITUATION I CAN BE REACH AT EMAIL: [XXX], OR CONTACT: [XXX]. SINCERELY [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11372506 — an unverified report by a vehicle owner.

Trenton, NJ

ELECTRONIC STABILITY CONTROL (ESC)

I'M DRIVING RED TRAFFIC LIGHT AND I PRESS MY BRAKES TO STOP , AND TURN ON MY LEFT TURN SIGNAL LIGHT. I NOTICED THE TRAFFIC LIGHT TURN GREEN SO I ACCELERATE AND TURN LEFT. WHILE ACCELERATE GENTLY I'M TURNING LEFT I REALIZED MY LEFT TIRE FELT STUCK AND I HEARD AND LITTLE WEIRD NOISE. I PROCEED DRIVING STRAIGHT I PRESS THE BRAKES BECAUSE THERE WAS VEHICLE ENTERING BY TURNING RIGHT AND DRIVING STRAIGHT IN FRONT OF ME. WHEN I PRESS THE BRAKESI CONTINUE DRIVING PRESSING THE GAS PETAL ACCELERATING TO 5 SPEED MY VEHICLE SLOW DOWN . I DECIDED TO PRESS THE GAS PEDAL TO ACCELERATE THE VEHICLE AND THE VEHICLE JUST DROVE VERY SLOW. I DECIDED TO MAKE A QUICK RIGHT ON THE APPROACHING STREET WHILE I WAS DRIVING THE VEHICLE STOP IT JUST FROZE. I WENT AHEAD AND LOOK AT THE DASHBOARD AND SEE AN CODE THAT'S SAYS STABILIZE TRAC AND OTHER CODES . I PARK THE VEHICLE AND TOOK THE KEYS OF THE KEY IGNITION AND INSERT THE KEYS BACK TO START THE VEHICLE. THE VEHICLE HAD STARTED SO , I DECIDED TO PARK THE CAR WHEN I DID PARK THE VEHICLE. THE VEHICLE END UP TURNING OFF . I WASN'T ABLE TO START THE VEHICLE ON. THE VEHICLE JUST WOULDN'T START ON. THERE IS A CODE STATING A STABILITY TRAK CODE ON THE DASHBOARD AND SOMETHING ABOUT THE BATTERY. I WAS VERY CONCERN BECAUSE MY DAUGHTER THAT'S 2YEARS OLD AND 11 MONTHS WAS WITH ME AND I HAD TO THINK FAST AND BE CAUTIOUS. I ENDS UP TOWING MY VEHICLE TO A MECHANIC. THIS IS MY RELIABLE VEHICLE FOR ME AN MY DAUGHTER . IF YOU CAN ASSIST ME WITH MY SITUATION I CAN BE REACH AT EMAIL: [XXX], OR CONTACT: [XXX]. SINCERELY [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11372506 — an unverified report by a vehicle owner.

at 90,895 miles Port ST Lucie, FL

AIR BAGS

MY PASSENGER SEATBELT WARNING LIGHT STAYS ON WHEN I HAVE A PASSENGER IN THE FRONT. THE IGNITION SWITCH CLICKS CONSTANTLY. THE KEY KEEPS GETTING STUCK IN THE IGNITION SWITCH. THE CAR ENGINE SKIPS WHENEVER I SLOW DOWN OR ACCELERATE. ALL OF THIS HAPPENS WHENEVER I'M DRIVING HIGHWAY OR IN TOWN EXCEPT FOR WHEN I'M PARKED AND THE KEYS GETS STUCK IN THE IGNITION SWITCH. PLEASE HELP!!

NHTSA complaint #11350048 — an unverified report by a vehicle owner.

at 90,895 miles Port ST Lucie, FL

ELECTRICAL SYSTEM

MY PASSENGER SEATBELT WARNING LIGHT STAYS ON WHEN I HAVE A PASSENGER IN THE FRONT. THE IGNITION SWITCH CLICKS CONSTANTLY. THE KEY KEEPS GETTING STUCK IN THE IGNITION SWITCH. THE CAR ENGINE SKIPS WHENEVER I SLOW DOWN OR ACCELERATE. ALL OF THIS HAPPENS WHENEVER I'M DRIVING HIGHWAY OR IN TOWN EXCEPT FOR WHEN I'M PARKED AND THE KEYS GETS STUCK IN THE IGNITION SWITCH. PLEASE HELP!!

NHTSA complaint #11350048 — an unverified report by a vehicle owner.

at 90,895 miles Port ST Lucie, FL

FUEL/PROPULSION SYSTEM

MY PASSENGER SEATBELT WARNING LIGHT STAYS ON WHEN I HAVE A PASSENGER IN THE FRONT. THE IGNITION SWITCH CLICKS CONSTANTLY. THE KEY KEEPS GETTING STUCK IN THE IGNITION SWITCH. THE CAR ENGINE SKIPS WHENEVER I SLOW DOWN OR ACCELERATE. ALL OF THIS HAPPENS WHENEVER I'M DRIVING HIGHWAY OR IN TOWN EXCEPT FOR WHEN I'M PARKED AND THE KEYS GETS STUCK IN THE IGNITION SWITCH. PLEASE HELP!!

NHTSA complaint #11350048 — an unverified report by a vehicle owner.

at 160,000 miles Indianapolis, IN

ELECTRICAL SYSTEM

MY KEY KEEPS GETTING STUCK INSIDE THE IGNITION SWITCH. I'VE CLEANED IT OUT, HAD A NEW KEY MADE AND STILL GETS LOCK INSIDE WHILE IN USE.

NHTSA complaint #11348439 — an unverified report by a vehicle owner.

at 146,000 miles Richmond, VA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REAR ENDED IN OCTOBER OF 2019, THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDSHIELD GLAZES AS SHE WAS UNABLE TO SEE CLEARLY. THE CONTACT STATED THAT THE STABILITRAK WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO HALEY BUICK GMC MIDLOTHIAN (9831 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHERE IT WAS CONFIRMED THAT THE SERVICE AIR BAG WARNING LIGHT WAS ILLUMINATED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED WHILE DRIVING. THE FAILURE MILEAGE WAS 146,000

NHTSA complaint #11319214 — an unverified report by a vehicle owner.

at 146,000 miles Richmond, VA Crash 1 injured

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REAR ENDED IN OCTOBER OF 2019, THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDSHIELD GLAZES AS SHE WAS UNABLE TO SEE CLEARLY. THE CONTACT STATED THAT THE STABILITRAK WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO HALEY BUICK GMC MIDLOTHIAN (9831 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHERE IT WAS CONFIRMED THAT THE SERVICE AIR BAG WARNING LIGHT WAS ILLUMINATED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED WHILE DRIVING. THE FAILURE MILEAGE WAS 146,000

NHTSA complaint #11319214 — an unverified report by a vehicle owner.

at 160,000 miles Mount Holly, NJ

FUEL/PROPULSION SYSTEM

WHEN I START MY 2007 PONTIAC TORRENT, IT SMELLS LIKE GASOLINE. BEGINNING WHEN I START MY CAR TO THE TIME I TURN IT OFF, IT SMELLS LIKE GASOLINE. I FLY THROUGH GASOLINE AND CANNOT FILL MY TAN ANYMORE THAN $10.00 OR ELSE IT GOES TO WASTE. SMELLS LIKE THERE IS A LEAK OR CRACK SOMEWHERE TOWARDS THE FRONT OF THE CAR. IT'S A EXTREMELY STRONG ODOR!

NHTSA complaint #11318994 — an unverified report by a vehicle owner.

Balch Springs, TX

UNKNOWN OR OTHER

THE KEY CONTINUES TO GET STUCK IN THE IGNITION, I BROUGHT MY VEHICLE TO THE DEALERSHIP A FEW YEARS AGO WHEN IT STARTED HAPPENING, BUT IT DID NOT DISPLAY THE PROBLEM AT THE TIME SO IT CAN NOT BE FIXED. NOW THE PROBLEM HAS GOTTEN WORSE WHERE IT IS HAPPENING EVERYTIME I TURN OFF MY SUV AND THE KEY WILL NOT RELEASE UNTIL AN HOUR LATER, WHICH IS DRAINING THE BATTERY. I HAVE HAD TO PURCHASE NEW BATTERIES BEFORE NEEDED AND CAR UNABLE TO RESTART BECAUSE OF THE DRAIN BATTERY. THIS HAS BEEN AN ONGOING ISSUE FOR ME, WHICH HAS LEFT ME STRANDED. SEVERAL OTHER PONTICS HAVE HAD THE SAME PROBLEM.

NHTSA complaint #11287778 — an unverified report by a vehicle owner.