2004 Pontiac Vibe airbag problems

AIR BAGS

See attached document for complaint.

NHTSA complaint #11609403 — an unverified report by a vehicle owner.

AIR BAGS

As there is a NHTSA recall notice on the 2004 Toyota Matrix for a Takata air bag risk of explosion with shrapnel, should there also be a similar notice on the 2004 Pontiac Vibe, which is practically the same vehicle and was manufactured at the same plant in CA?

NHTSA complaint #11568773 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2004 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11529641 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE BAKER CADILLAC OF CHARLESTON DEALER, LOCATED AT 1621 SAVANNAH HWY, CHARLESTON, SC 29407) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11306741 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) THE VEHICLE WAS TAKEN TO THE JOHN HIESTER CHEVROLET DEALER (919-552-4942, LOCATED AT 3100 N MAIN ST, FUQUAY-VARINA, NC 27526) WHERE THE RECALLS WERE REPAIRED. HOWEVER, THE CONTACT WAS TOLD THAT THE DRIVER'S SIDE AIR BAG 'WAS HIGH PRESSURED' AND NEEDED TO BE REPAIRED. THE CONTACT WAS TOLD THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE MANUFACTURER NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

NHTSA complaint #11301351 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11280172 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINDSAY BUICK GMC (250 W SHIRLEY AVE, WARRENTON, VA 20186, (540) 987-2082) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE AVAILABLE; HOWEVER, NO ACTION WAS TAKEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11222472 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. MULTIPLE ATTEMPTS TO UPDATE INFO AT GM 'UPDATE YOUR INFO ' PAGE ON WEBSITE FAIL, CLAIMING PIN AND NAME ENTERED PROPERLY 'DOES NOT EXIST'. ATTEMPTS TO REPORT ARE PER THE INSTRUCTIONS ON MAILER FROM GM. I CALLED GM, TOLD ME TO GO TO WEBSITE. CALLED DEALER, TOLD ME TO CALL GM. ENDLESS DYSFUNCTIONAL LOOP. I SOLD THE SUBJECT VEHICLE TO WOBURN TOYOTA IN WOBURN, MA 3 YEARS AGO. OBVIOUSLY GM FAILS TO UPDATE OWNERSHIP SEARCHES, FAILS TO OPERATE REPORTING MECHANISMS PROPERLY (SUBJECT WEBSITE AND PHONE SERVICE).

NHTSA complaint #11210526 — an unverified report by a vehicle owner.

AIR BAGS

TOOK MY CAR TO KENNY ROSS IN NORTH HUNTINGDON, PENNSYLVANIA 5 YEARS AGO TO HAVE THE RECALLS DONE THEY HAD TO ORDER THE PARTS NEVER CALLED SAYING THE PARTS WHERE IN CALLED SEVERAL TIMES SAID THEY DIDN'T HAVE THE PART. TOOK THE CAR BACK TO KENNY ROSS CHEVY DEALERSHIP ON TUESDAY 4/30/2019 THEY SAID THEY WOULD ORDER THE PARTS AGAIN. THEY CALLED A FEW DAYS LATER SAYING THEY COULDN'T FIX THE SAFETY RECALL ON MY CAR CAUSE OF IT BEING AN OLDER CAR. I BELIEVE THIS IS WRONG IT IS A SAFETY RECALL THAT THEY REFUSE TO FIX CAUSE IT'S OLDER THE CAR IS STILL IN GOOD CONDITION LOWER MILES AND THEY WON'T FIX IT I DON'T THINK I SHOULD HAVE TO RIDE ALL OVER THE STATE TO FIND A DEALERSHIP TO FIX IT THEY CARRY THE GM NAME THE ARE SUPPOSEDLY A CERTIFIED SERVICE DEALERSHIP BUT THEY WILL NOT FIX A SAFETY RECALL THIS HAS BEEN GOING ON FOR 5 YEARS I THINK THEY NEED TO BE SHUT DOWN AND NOT CARRY THE GM NAME TOTALLY RIDICULOUS.

NHTSA complaint #11205615 — an unverified report by a vehicle owner.

AIR BAGS

I AM A 100% DISABLE SERVICE-CONNECTED VIETNAM VETERAN WITH A SER-CONNECTED NERVOUS CONDITION, AND GMC INCLUDING THE CEO HAS CAUSE NEGLIGENT INFLICTION OF EMOTIONAL DISTRESS DURING MY DEMAND FOR THEM TO ANSWER MY QUESTIONS! GMC HAS BEEN, WHAT I BELIEVE TO BE INTENTIONALLY & CRIMINALLY WITH-HOLDING DEMANDED INFORMATION THAT I REQUEST BY 10S + 10S EMAILS REQUESTED FOR THE SAFETY OF MY FAMILY LIVES, TO REPLY TO THE QUESTION DOES MY CAR NOW HAVE A DRIVER OR PASSENGER SIDE AIRBAG THAT CONTAIN AMMONIUM NITRATE WITH OR WITHOUT A DRYING AGENT! IN AN EMAIL I RECEIVED FROM EXECREFERRAL@GM.COM GENERAL MOTORS RECEIVED THE LETTER YOU SENT OUR CEO DATED FEBRUARY 1, 2019, AS WELL AS THE EMAILS YOU HAVE SENT THIS WEEK. I AM RESPONDING ON HER BEHALF. --IT IS MY UNDERSTANDING THAT YOU CLAIM TO HAVE SUSTAINED EMOTIONAL DISTRESS PRESENTING YOUR VEHICLE FOR AIRBAG-RELATED SERVICE AT TWO DIFFERENT DEALERSHIPS. ACCORDING TO YOUR LETTER, YOU HAD A NEGATIVE EXPERIENCE AT BONES TOYOTA, FOLLOWED BY A NEGATIVE EXPERIENCE AT WHITE MOTORS. BASED UPON THESE NEGATIVE EXPERIENCES, YOU EXPRESSED CONCERN FOR YOUR SAFETY AND STATED YOUR INTENTION TO CONTACT ATTORNEYS ABOUT REPRESENTING YOU IN A LAWSUIT, AS WELL AS THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I WAS TOLD AT WHITE MOTORS GMC AND GMC THAT DID NOT AND WOULD REPORT MY CAR TO THE NHTSA, FOR ITS FAULTY IGNITION SWITCH WHERE THE IGNITION COMES OUT WHILE DRIVING AND IGNITION KEY DOES NOT UNLOCK THE DOOR OR HATCH, CREATING A DANGEROUS SITUATION, SUCH AS IN THE FAULTY IGNITION SWITCH ISSUE IN WHICH GMC WAS SEP 20, 2018 ... A U.S. JUDGE HAS DISMISSED A GM IGNITION SWITCH CRIMINAL CASE AFTER ... SAFETY OF ITS VEHICLES, LEADING TO 124 DEATHS FROM A FAULTY IGNITION SWITCH.!

NHTSA complaint #11181623 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL I HAVE A 2004 PONTIAC VIBE THAT WAS PART OF TWO TAKATA RECALLS, ONE WHICH WAS DONE BEFORE I PURCHASED THE CAR. RECENTLY AFTER THE GM DEALERSHIP WORKED ON IT AND REPLACED THE PASSENGER AIRBAG ON THE VEHICLE, THE RED AIRBAG LIGHT ON THE TACHOMETER STARTED GLOWING AND HAS GLOWED SINCE. I HAVE ANOTHER 2005 VIBE THAT HAS A SIMILAR ISSUE THAT I JUST REPORTED. GM AND THE DEALERSHIP REFUSED TO FIX THE ISSUE. THIS LIGHT WAS TRIGGERED AFTER THE RECALL WAS PERFORMED AT THE DEALERSHIP. WHY WOULDN'T THIS BE COVERED AND FIXED IF DURING THE RECALL? INSTEAD GM AND THEIR DEALERSHIP SAY THAT IT ISN'T UNDER WARRANTY AND THEIR WOULD BE A DIAGNOSTIC CHARGE OF $99 PLUS A COST TO FIX THE ISSUE. SEEMS LIKE A SAFETY ISSUE AND IT WAS CAUSED BY THE RECALL WORK.

NHTSA complaint #11181427 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA AIRBAG. I TOOK MY 2004 PONTIAC VIBE TO CAPITOL CHEV IN AUSTIN, TX TO HAVE THE AIRBAGS REPLACED IAC WITH THE RECALL. WHEN I GOT IT BACK, THE AIR BAG WARNING LIGHT WAS FLASHING. I ASKED THE SERVICE ADJUSTOR AND HE SAID IT CAME IN THAT WAY. WELL, I CONTACT GM CUSTOMER SERVICE AND EXPLAINED TO THEM THAT THE CAR HAS VERY BEEN IN AN ACCIDENT OR THE AIRBAGS HAVE EXPERIENCE ANY PROBLEMS TILL NOW. I ADVISED THEM I CAN PROVE IT AS THE CAR WAS SERVICED A MONTH PRIOR BY FIRESTONE. WELL THEY SAID THEY WILL CHARGE ME $75.00 TO DO A CHECK AND I SAID NO. FINALLY THEY DECIDED TO LOOK AT IT AGAIN. WELL, THEY COULD NOT FIND THE PROBLEM. THE SERVICE ADJUSTOR SAID THE AIRBAG AND MODULE IS NOT CONNECTING TO THE CAR COMPUTER TO REPORT IT READY, ARMED, AND ON STAND BY. THEY FOUND SOME CORROSION ON SEVERAL PLUGS BUT THAT DID NOT CLEAR UP THE PROBLEM. WELL NOW THEY WANT 750.00 TO TEST THE WHOLE SYSTEM TO DETERMINE WHAT IS THE PROBLEM. THE PROBLEM DID NOT START UNTIL I TOOK IT IN FOR THE AIRBAG RECALL. I GOOGLE GM RECALL AND IT APPEARS THEY ARE ONLY COVERING THE AIRBAGS AND MODULES, NOTHING AFTER THAT IF ANY PROBLEM ARISES FROM THE INCOMPABILITY OF NEW PARTS INTERFACING WITH OLD COMPUTERS. SO I PICKED UP THE CAR AND PARKED IT. SO MUCH FOR GM DOING THE RIGHT THING.

NHTSA complaint #11171710 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE FOR THE AIR BAGS AND RECEIVED THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED A YELLOW LIGHT PRIOR TO THE RECALL REPAIR. AFTERWARDS, THE AIR BAG WARNING INDICATOR ILLUMINATED A RED LIGHT. THE CONTACT CALLED THE DEALER THAT PERFORMED THE RECALL REPAIR (THURSTON AUTO PLAZA, 2800 N STATE STREET, UKIAH, CA 95482; 707-832-4106) AND WAS INFORMED THAT THE REPAIR WAS COMPLETED AND THE WARNING INDICATOR MAY INDICATE A SEPARATE FAILURE. THE DEALER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

NHTSA complaint #11055357 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSS PONTIAC GMC (14 E MAIN ST, GRANVILLE, NY 12832) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 180,000.

NHTSA complaint #11041793 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EDD ROGERS CHEVROLET BUICK AT (877) 789-3004 (674 W BOCKMAN WAY, SPARTA, TN 38583) ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11032922 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (CARSON MOTORS, 200 BUCHANAN ST, CARTHAGE, IL 62321, PHONE NUMBER: (217) 357-2925) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND WOULD CALL WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11031535 — an unverified report by a vehicle owner.

AIR BAGS

THERE ARE TWO RECALLS ON OUR CALL FOR THE SRS AND AIRBAGS BUT WHEN WE BROUGHT IT IN THERE WERE NO PARTS AVAILABLE, SO THEY ARE UNABLE TO FIX THE PROBLEM. IT IS OUR ONLY CAR SO WE JUST HAVE TO KEEP DRIVING IT WITH THESE POTENTIAL DANGERS TO OURSELVES AND OTHER DRIVERS ON THE ROAD.

NHTSA complaint #10978726 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. GM HAS TOLD ME FOR THE PAST 2 YEARS, THAT THE PARTS TO DO THIS RECALL ARE "NOT AVAILABLE." THE LAST EMAILS I HAVE HAD WITH GM CORPORATE, THEY TOLD ME "THE PARTS AND THE REPAIR HAVE NOT BEEN RELEASED YET." ON A TWO YEAR RECALL. YET THEY DO CONTINUE TO SEND ME CARDS IN THE MAIL TELLING ME TO TAKE IT TO THE DEALER SHIP TO BE REPAIRED. I THINK A TWO YEAR TIME FRAME IS MORE THAN ENOUGH TIME TO HAVE IT REPAIRED, SPECIALLY WHEN THERE ARE REPORTED 8.8 MILLION RECALLS ALREADY DONE.

NHTSA complaint #10971716 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL I'M A DISABLED VETERAN RESIDING IN GEORGIA AND I'M HAVING A HARD TIME FINDING A GM DEALER TO REPAIR MY TWO OPEN RECALLS ON MY 2004 PONTIAC VIBE. I'M AFRAID THAT I COULD GET SERIOUSLY INJURED IN THE EVENT OF AN ACCIDENT.

NHTSA complaint #10934226 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL MY FIRST CALL TO PONTIAC 1-800-762-2737 WAS ON JULY 14, 2016 AFTER I TOOK MY CAR TO RACEWAY CHEVROLET FOR THE TAKATA RECALL. WHEN THEY FINISHED, THE AIR BAG COVER WAS UP ABOUT 3 INCHES FROM THE DASH BOARD, I GOT THE CLERK TO COME SEE. SHE SAID IT SHOULD NOT BE LIKE THAT AND GOT THE MECHANIC. HE STARTED PUSHING DOWN ON THE AIR BAG COVER TRYING TO MAKE IT GO DOWN, I TOLD HIM THAT PUSHING DOWN ON THE AIRBAG LIKE THAT WAS NOT SAFE AND IT MIGHT EXPLODE OUT. IT DIDN'T GO DOWN, HE PULLED OUT THE GLOVE COMPARTMENT AND WENT IN FROM THE BOTTOM AND TRIED, IT WAS STILL UP. HE SAID HE HAD TO TAKE IT BACK IN THE SHOP FOR ABOUT 15 MINUTES, AFTER 30MINUTES I WAS GIVEN MY KEYS, THE AIRBAG COVER WAS STILL UP A LITTLE I STARTED THE CAR AND THE AIRBAG LIGHT CAME ON, I TOLD CLERK. THEY DID NOTHING. THIS IS A SERIOUS SAFETY ISSUE TO ME A PONTIAC REPRESENTATIVE CALLED ME ON AUGUST 19, 2016 RACEWAY CHEVROLET FOR A THREE WAY CALL WITH MR. LINDEN, RACEWAY CHEVROLET MANAGER, MR. LINDEN TOLD THE PONTIAC REPRESENTATIVE THAT HE WOULD GIVE ME A FREE 30 MINUTE COURTESY CHECK ON MONDAY AUGUST 22, 2016. ON MONDAY AUGUST 22, 2016, I TOOK MY CAR BACK TO RACEWAY CHEVROLET, IN HARTSVILLE SC MR. LINDON CAME AND ASKED FOR MY KEYS AND SAID THAT HE WAS GOING TO GET THE HAND HELD CAR READER AND IT WON'T BE LONG. HE RETURNED IN 10 MINUTES AND WE WENT TO HIS OFFICE AND STARTED TELLING ME ABOUT USED CAR THAT COULD HAVE BEEN IN AN ACCIDENT AND THAT COULD CAUSE THE AIRBAG LIGHT TO COME AFTER THE RECALL PART WAS REPLACED. HE SAID THAT IT WOULD COST 15,000 TO REPLACE THE AIRBAG IN MY CAR AND 199.00 TO RUN A FULL CHECK. I DON'T HAVE THAT KIND OF MONEY. HE TOLD ME THAT IF I HAD AN ACCIDENT THAT MY AIRBAGS WOULD NOT DEPLOY. EVERY TIME I GET IN MY CAR AND SEE THE AIRBAG LIGHT ON, THE AIRBAG COVER UP AND BEING TOLD THE AIRBAGS WONT DEPLOY IS UNSAFE AND UNFAIR AFTER A RECALL.

NHTSA complaint #10916008 — an unverified report by a vehicle owner.

AIR BAGS

11/15 MY AIRBAG LIGHT CAME ON I WENT TO THE DEALER AND WAS ADVISED THERE WAS A RECALL AND THE LIGHT MEANS EITHER THE AIRBAG WONT DEPLOY IN A CRASH OR DEPLOY UNEXPECTLY. GRAND TOLD ME TO WAIT UNTIL I RECIEVE A NOTICE FROM GM AND THEN CALL TO MAKE APPT. I RECIEVED NOTICE, DEALER REPACED RECALL PART (THE BRAINS) BUT THE LIGHT WAS STILL ON. I WAS THEN TOLD THERE WAS A 2ND RECALL AND THAT WOULD FIX THE PROBLEM BUT AGAIN I HAD TO WAIT TIL I RECIEVED NOTICE. ON 2/19/16 I HAD TODD WENZEL REPAIR THE AIRBAG PROBLEM BUT THE LIGHT REMAINED ON. I WAS CHARGED $60 TO BE TOLD THE 2 RECALLS HAD NOT FIX THE PROBLEM. I AM BEING ASK TO PAY $1300.00 TO FIX MY AIRBAG. THE RECALLED PARTS ARE NOT FIXING THE AIRBAGS I SHOULD NOT BE ASKED TO PAY AFTER 2 RECALLS. THE DEALERS ARE MAKING MONEY ON THIS PROBLEM. PLEASE LOOK IN TO THE PROBLEM.. ENCLOSED IS THE INVOICE.

NHTSA complaint #10839193 — an unverified report by a vehicle owner.