FaultScore

FaultScore report

2004 Pontiac Vibe problems

Owners have filed 315 complaints about the 2004 Pontiac Vibe with NHTSA between 2003 and 2026. The largest single group is the airbags. Across this model's run it ranks 3 of 8 worst.

D

FaultScore 65/100

Higher is worse. Measured against the other years of the Pontiac Vibe.

How this is worked out

The numbers

315

Complaints

22

Crashes reported

1

Fires reported

30

Injuries reported

74,198 mi

Median mileage at failure

Half of reported failures happened before this

27%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 59 vs 50 Severity 87 vs 50 Early failure 46 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the Pontiac Vibe. 50 means typical for this model; 100 means roughly double.
Severity — 87
16.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 46
27% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Pontiac Vibe

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Pontiac Vibe

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 104 33.0%

13 crashes, 1 fires · median 106,500 mi

Median failure at 75,470 miles

2 crashes, 0 fires · median 32,000 mi

Median failure at 45,000 miles

Median failure at 80,250 miles

2 crashes, 0 fires · median 18,500 mi

2 crashes, 0 fires · median 53,200 mi

Median failure at 89,000 miles

Doors, Latches & Locks 8 2.5%

Median failure at 37,500 miles

Tires 7 2.2%

1 crashes, 0 fires · median 40,100 mi

Lights 6 1.9%

Median failure at 50,065 miles

Equipment & Accessories 5 1.6%

Median failure at 31,610 miles

Steering 5 1.6%

1 crashes, 0 fires · median 26,000 mi

Seat Belts 4 1.3%

Median failure at 27,700 miles

Fuel & Propulsion 3 1.0%

Median failure at 19,788 miles

Suspension 3 1.0%

Median failure at 25,000 miles

Brakes 3 1.0%

1 crashes, 0 fires · median 66,400 mi

Child Seats 1 0.3%
Stability & Traction Control 1 0.3%

Median failure at 178,000 miles

Seats 1 0.3%

Median failure at 2,970 miles

Wheels 1 0.3%

Median failure at 37,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Power Window Devices AND Controls 28 35.9%
Glass, Side/Rear 25 32.1%
Body 11 14.1%
Latch 3 3.8%
Sun/Moon Roof Assembly 3 3.8%
Manual Transmission 3 3.8%
Door 3 3.8%
Roof AND Pillars 2 2.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 11 6.5%
1,000 – 9,999 miles 13 7.6%
10,000 – 24,999 miles 12 7.1%
25,000 – 49,999 miles 29 17.1%
50,000 – 74,999 miles 21 12.4%
75,000 – 99,999 miles 35 20.6%
100,000 – 149,999 miles 29 17.1%
150,000+ miles 20 11.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2004 Pontiac Vibe 4-DR.
14% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2003 peak 28 Mar 2026

NHTSA investigations into the 2004 Pontiac Vibe

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

2 investigations are still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA15001 Opened 24 Feb 2015 Still open AIR BAGS:FRONTAL

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...

PE14016 Opened 11 Jun 2014 Closed 2 Mar 2015 AIR BAGS:FRONTAL

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...

EA08004 Opened 5 Feb 2008 Closed 1 May 2008 VISIBILITY

SIDE FRONT POWER WINDOW SHATTERS

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION O...

PE07049 Opened 27 Sep 2007 Closed 5 Feb 2008 VISIBILITY

SIDE FRONT WINDOW SHATTERS

THE SUBJECT VEHICLE IS MANUFACTURED BY NEW UNITED MOTOR MANUFACTURING, INC. (NUMMI) IN FREMONT, CALIFORNIA.NUMMI IS A JOINT VENTURE BETWEEN GENERAL MOTORS AND TOYOTA.TOYOTA IS RESPONSIBLE FOR RESPONDING TO THIS NHTSA INVESTIGATION.TOYOTA REPORTS THAT ITS EVALUATION IS INCOMPLETE AT THIS TIME, HOWEVER; TOYOTA HAS IDENTIFIED TWO ISSUES THAT CAN CONTRIBUTE TO SIDE WINDOW GLASS BREAKING.IN ITS JANUARY 11, 2008 LETTER TO ODI, TOYOTA STATED THAT A MAJORITY OF THE REPORTS INCLUDED IN THIS RESPONSE ARE MOST LIKELY RELATED TO THE LOOSENING OF THE WINDOW REGULATOR BOLTS.THE SECOND ISSUE IS, LESS PREDOMI...

Recalls on the 2004 Pontiac Vibe

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020021 88 units in Canada

Airbag

Issue: Certain cars that were repaired under a previous airbag recall may have had an incorrect passenger-front airbag installed. As a result, the airbag may not unfold properly when it deploys. This could cause the airbag to tear or not to inflate properly in a crash. Safety Risk: An airbag that does not work properly could create an increased risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the passenger-front airbag assembly. It will be replaced if necessary.

Recall 2018707 29,827 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag module.<br><br> Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Vehicles may have had the original front passenger airbag module replaced as a "like-for-like" replacement under recall 2015-272 (GM Recall #14491) as a temporary remedy while evaluating a permanent remedy. These vehicles will receive the permanent remedy passenger airbag assembly under this recall.

Recall 2016106 60,672 units in Canada

Airbag

On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes recalls 2013-116, 2014-301 and 2015-272. Correction: Dealers are to replace the front passenger airbag assembly with one equipped with a newly specified inflator.

Recall 2015272 55,595 units in Canada

Airbag

On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall is superseded by recall 2016106. Please see recall 2016106 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016106">Click here for more information</a>

Recall 2014568 20,605 units in Canada

Airbag

On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag(s) and/or seatbelt pretensioner(s). Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will replace the airbag control module and may install an in-line jumper wiring harness to correct the issue. Note: This recall supersedes recall 2013033. Vehicles that were repaired under the previous campaign and did not receive a new airbag control module will also need to be repaired under this campaign.

Recall 2013116 10,923 units in Canada

Airbag

On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the passenger airbag inflator. Note: This recall is superseded by recall 2016106. Please see recall 2016106 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016106">Click here for more information</a>

Recall 2013033 20,598 units in Canada

Airbag

On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag(s) and/or seatbelt pretensioner(s). Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will install an in-line jumper wiring harness to correct the issue.

Recall 2008123 15,257 units in Canada

Other

On certain vehicles, the regulator bolts - which attach the front side window glass to the power window regulator - may become loose, causing a loud noise to be generated when the window is raised or lowered. If the window is continuously operated in this condition, the bolts may eventually separate, causing the glass to become misaligned, and in the worst case, allowing the glass to completely shatter. Correction: Dealers will replace the flange bolts.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 128,000 miles Tujunga, CA Crash 1 injured

STEERING

The contact owned a 2004 Pontiac Vibe. The contact stated that the wife was driving approximately 70 MPH when suddenly the vehicle erroneously turned to the right and drove across multiple lanes of traffic before crashing into a curb and flipping over, landing back on its wheels and stopping. The Highway Patrol was called to the scene. The wife was unable to exit the vehicle due to the damage to the front driver's door from the crash. They had to be forcefully opened by the emergency personnel. During the incident, the wife sustained bruising to both hands while attempting to forcefully turn the steering wheel and regain control of the vehicle. The wife was transported to the hospital and treated. A police report was taken at the scene, and the vehicle was towed away and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 128,000.

NHTSA complaint #11722880 — an unverified report by a vehicle owner.

at 100,000 miles Toledo, OH 1 injured

AIR BAGS

The contact’s father owns a 2004 Pontiac Vibe. The contact stated that after her father started the vehicle, the air bag inadvertently deployed without warning. As a result, the contact’s father sustained a mild concussion, and burns to the left and right arms that required medical attention. A police report was filed. The vehicle was towed to the contact’s residence. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

NHTSA complaint #11548503 — an unverified report by a vehicle owner.

at 135,000 miles OAK Forest, IL Crash 2 injured

AIR BAGS

THIS VEHICLE'S AIR BAGS WERE NOT PROPERLY DEPLOYED IN THE FATAL ACCIDENT TOTALLING THE CAR, AND MY INJURIES WERE MORE PRONOUNCED.

NHTSA complaint #11288544 — an unverified report by a vehicle owner.

at 89,000 miles Akron, OH Crash

AIR BAGS

TL* THE CONTACT OWNED A 2004 PONTIAC VIBE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. THE VIN WAS INVALID.

NHTSA complaint #11120145 — an unverified report by a vehicle owner.

Thermopolis, WY Crash 2 injured

AIR BAGS

ON 2/20/2015 MY HUSBAND AND I WAS IN A REAL BAD CAR ACCIDENT IN DENHAM SPRINGS, LA AND YEAH THE ACCIDENT WAS MY HUSBAND'S FAULT BUT MY HUSBAND AND I STILL REALLY FEEL THAT THE AIRBAGS CAUSED OUR INJURIES AND WE CAN'T EVEN PROOF IT WAS THE AIRBAGS THAT CAUSED OUR INJURIES AND WE WOULD LIKE TO KNOW HOW LONG THE 2004 PONTIAC VIBE HAS BEEN UNDER RECALL AND HERE IS THE VIN NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11025229 — an unverified report by a vehicle owner.

Thermopolis, WY Crash 2 injured

AIR BAGS

2 YEARS AGO MY HUSBAND AND I WAS IN A REAL BAD CAR ACCIDENT IN DENHAM SPRINGS, LA ON FEBRUARY 20, 2015 AND YEAH IT WAS MY HUSBAND'S FAULT THE INJURIES MY HUSBAND GOT WAS A HURT KNEE AND THE INJURIES I GOT WAS A BROKEN RIGHT PELVIC AND A BROKEN RIGHT HIP AND ARM AND NOW I HAVE FOOT DROP REAL BAD NERVE TESTING AND I WAS TOLD THAT MY HEAD WAS IN THE GLOVE BOX BUT I CAN'T PROOF THAT AND MY HUSBAND AND I REALLY STILL FEEL THAT THE AIRBAGS CAUSED ALL INJURIES BUT THERE IS NO WAY TO PROOF THAT EITHER BECAUSE MY HUSBAND OR MY DAD NO LONGER HAS THE CAR AND IT IS REALLY FRUSTRATING AND UPSETTING AND IF SOMEONE WOULD LIKE TO CALL ME AT [XXX]. FROM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ## VIN PASSED ## 2014 PONTIAC VIBE ##

NHTSA complaint #11022472 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 128,000 miles Tujunga, CA Crash 1 injured

STEERING

The contact owned a 2004 Pontiac Vibe. The contact stated that the wife was driving approximately 70 MPH when suddenly the vehicle erroneously turned to the right and drove across multiple lanes of traffic before crashing into a curb and flipping over, landing back on its wheels and stopping. The Highway Patrol was called to the scene. The wife was unable to exit the vehicle due to the damage to the front driver's door from the crash. They had to be forcefully opened by the emergency personnel. During the incident, the wife sustained bruising to both hands while attempting to forcefully turn the steering wheel and regain control of the vehicle. The wife was transported to the hospital and treated. A police report was taken at the scene, and the vehicle was towed away and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 128,000.

NHTSA complaint #11722880 — an unverified report by a vehicle owner.

Yucaipa, CA

AIR BAGS

See attached document for complaint.

NHTSA complaint #11609403 — an unverified report by a vehicle owner.

Maumee, OH

AIR BAGS

As there is a NHTSA recall notice on the 2004 Toyota Matrix for a Takata air bag risk of explosion with shrapnel, should there also be a similar notice on the 2004 Pontiac Vibe, which is practically the same vehicle and was manufactured at the same plant in CA?

NHTSA complaint #11568773 — an unverified report by a vehicle owner.

at 100,000 miles Toledo, OH 1 injured

AIR BAGS

The contact’s father owns a 2004 Pontiac Vibe. The contact stated that after her father started the vehicle, the air bag inadvertently deployed without warning. As a result, the contact’s father sustained a mild concussion, and burns to the left and right arms that required medical attention. A police report was filed. The vehicle was towed to the contact’s residence. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

NHTSA complaint #11548503 — an unverified report by a vehicle owner.

Greenfield Township, PA

TIRES

p 185/75r15 (?) copy of email sent to Kost Tires Pa, BBB, State Attorney General's office: Sirs, Please forward to your corporate office. Two months ago, I replaced my entire front end (hubs, bearings, lower ball joints and outer ties rod ends) because the excessive noise these tires generated sounded a lot like bad bearings. The bearings themselves turned out to be fine. This tire blew out on me at 65-70 mph yesterday and almost killed me - the other front tire was almost just as bad. This manufacturer's quality control department should be notified asap, or steps should be taken to recall any of this brand that you've sold in order to limit your company's liability in case of an accidental death as a result of inadequate or insufficient safety standards. Again, this is after 4K miles on a "Kendra" tire rated for 60K - manufactured in Malaysia, Thailand or Vietnam (?). Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11544372 — an unverified report by a vehicle owner.

Fenton, MI

AIR BAGS

Takata recall. The contact owns a 2004 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11529641 — an unverified report by a vehicle owner.

Charleston, SC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE BAKER CADILLAC OF CHARLESTON DEALER, LOCATED AT 1621 SAVANNAH HWY, CHARLESTON, SC 29407) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11306741 — an unverified report by a vehicle owner.

Willow Springs, NC

AIR BAGS

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) THE VEHICLE WAS TAKEN TO THE JOHN HIESTER CHEVROLET DEALER (919-552-4942, LOCATED AT 3100 N MAIN ST, FUQUAY-VARINA, NC 27526) WHERE THE RECALLS WERE REPAIRED. HOWEVER, THE CONTACT WAS TOLD THAT THE DRIVER'S SIDE AIR BAG 'WAS HIGH PRESSURED' AND NEEDED TO BE REPAIRED. THE CONTACT WAS TOLD THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE MANUFACTURER NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

NHTSA complaint #11301351 — an unverified report by a vehicle owner.

at 135,000 miles OAK Forest, IL Crash 2 injured

AIR BAGS

THIS VEHICLE'S AIR BAGS WERE NOT PROPERLY DEPLOYED IN THE FATAL ACCIDENT TOTALLING THE CAR, AND MY INJURIES WERE MORE PRONOUNCED.

NHTSA complaint #11288544 — an unverified report by a vehicle owner.

Santa Rosa, CA

AIR BAGS

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11280172 — an unverified report by a vehicle owner.

at 210,000 miles Plymouth, MN

VISIBILITY

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE THE VEHICLE WAS IDLING WITH THE REAR DEFROSTER ACTIVATED, THE REAR HATCH WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO LUPIENT BUICK/GMC (7100 WAYZATA BLVD, GOLDEN VALLEY, MN 55426) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5481767211. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

NHTSA complaint #11258569 — an unverified report by a vehicle owner.

Warrenton, VA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINDSAY BUICK GMC (250 W SHIRLEY AVE, WARRENTON, VA 20186, (540) 987-2082) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE AVAILABLE; HOWEVER, NO ACTION WAS TAKEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11222472 — an unverified report by a vehicle owner.

Cabot, VT

AIR BAGS

TAKATA RECALL. MULTIPLE ATTEMPTS TO UPDATE INFO AT GM 'UPDATE YOUR INFO ' PAGE ON WEBSITE FAIL, CLAIMING PIN AND NAME ENTERED PROPERLY 'DOES NOT EXIST'. ATTEMPTS TO REPORT ARE PER THE INSTRUCTIONS ON MAILER FROM GM. I CALLED GM, TOLD ME TO GO TO WEBSITE. CALLED DEALER, TOLD ME TO CALL GM. ENDLESS DYSFUNCTIONAL LOOP. I SOLD THE SUBJECT VEHICLE TO WOBURN TOYOTA IN WOBURN, MA 3 YEARS AGO. OBVIOUSLY GM FAILS TO UPDATE OWNERSHIP SEARCHES, FAILS TO OPERATE REPORTING MECHANISMS PROPERLY (SUBJECT WEBSITE AND PHONE SERVICE).

NHTSA complaint #11210526 — an unverified report by a vehicle owner.

at 81,000 miles Westmoreland City, PA

AIR BAGS

TOOK MY CAR TO KENNY ROSS IN NORTH HUNTINGDON, PENNSYLVANIA 5 YEARS AGO TO HAVE THE RECALLS DONE THEY HAD TO ORDER THE PARTS NEVER CALLED SAYING THE PARTS WHERE IN CALLED SEVERAL TIMES SAID THEY DIDN'T HAVE THE PART. TOOK THE CAR BACK TO KENNY ROSS CHEVY DEALERSHIP ON TUESDAY 4/30/2019 THEY SAID THEY WOULD ORDER THE PARTS AGAIN. THEY CALLED A FEW DAYS LATER SAYING THEY COULDN'T FIX THE SAFETY RECALL ON MY CAR CAUSE OF IT BEING AN OLDER CAR. I BELIEVE THIS IS WRONG IT IS A SAFETY RECALL THAT THEY REFUSE TO FIX CAUSE IT'S OLDER THE CAR IS STILL IN GOOD CONDITION LOWER MILES AND THEY WON'T FIX IT I DON'T THINK I SHOULD HAVE TO RIDE ALL OVER THE STATE TO FIND A DEALERSHIP TO FIX IT THEY CARRY THE GM NAME THE ARE SUPPOSEDLY A CERTIFIED SERVICE DEALERSHIP BUT THEY WILL NOT FIX A SAFETY RECALL THIS HAS BEEN GOING ON FOR 5 YEARS I THINK THEY NEED TO BE SHUT DOWN AND NOT CARRY THE GM NAME TOTALLY RIDICULOUS.

NHTSA complaint #11205615 — an unverified report by a vehicle owner.

Roanoke Rapids, NC

AIR BAGS

I AM A 100% DISABLE SERVICE-CONNECTED VIETNAM VETERAN WITH A SER-CONNECTED NERVOUS CONDITION, AND GMC INCLUDING THE CEO HAS CAUSE NEGLIGENT INFLICTION OF EMOTIONAL DISTRESS DURING MY DEMAND FOR THEM TO ANSWER MY QUESTIONS! GMC HAS BEEN, WHAT I BELIEVE TO BE INTENTIONALLY & CRIMINALLY WITH-HOLDING DEMANDED INFORMATION THAT I REQUEST BY 10S + 10S EMAILS REQUESTED FOR THE SAFETY OF MY FAMILY LIVES, TO REPLY TO THE QUESTION DOES MY CAR NOW HAVE A DRIVER OR PASSENGER SIDE AIRBAG THAT CONTAIN AMMONIUM NITRATE WITH OR WITHOUT A DRYING AGENT! IN AN EMAIL I RECEIVED FROM EXECREFERRAL@GM.COM GENERAL MOTORS RECEIVED THE LETTER YOU SENT OUR CEO DATED FEBRUARY 1, 2019, AS WELL AS THE EMAILS YOU HAVE SENT THIS WEEK. I AM RESPONDING ON HER BEHALF. --IT IS MY UNDERSTANDING THAT YOU CLAIM TO HAVE SUSTAINED EMOTIONAL DISTRESS PRESENTING YOUR VEHICLE FOR AIRBAG-RELATED SERVICE AT TWO DIFFERENT DEALERSHIPS. ACCORDING TO YOUR LETTER, YOU HAD A NEGATIVE EXPERIENCE AT BONES TOYOTA, FOLLOWED BY A NEGATIVE EXPERIENCE AT WHITE MOTORS. BASED UPON THESE NEGATIVE EXPERIENCES, YOU EXPRESSED CONCERN FOR YOUR SAFETY AND STATED YOUR INTENTION TO CONTACT ATTORNEYS ABOUT REPRESENTING YOU IN A LAWSUIT, AS WELL AS THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I WAS TOLD AT WHITE MOTORS GMC AND GMC THAT DID NOT AND WOULD REPORT MY CAR TO THE NHTSA, FOR ITS FAULTY IGNITION SWITCH WHERE THE IGNITION COMES OUT WHILE DRIVING AND IGNITION KEY DOES NOT UNLOCK THE DOOR OR HATCH, CREATING A DANGEROUS SITUATION, SUCH AS IN THE FAULTY IGNITION SWITCH ISSUE IN WHICH GMC WAS SEP 20, 2018 ... A U.S. JUDGE HAS DISMISSED A GM IGNITION SWITCH CRIMINAL CASE AFTER ... SAFETY OF ITS VEHICLES, LEADING TO 124 DEATHS FROM A FAULTY IGNITION SWITCH.!

NHTSA complaint #11181623 — an unverified report by a vehicle owner.

at 156,026 miles Niles, MI

AIR BAGS

TAKATA RECALL I HAVE A 2004 PONTIAC VIBE THAT WAS PART OF TWO TAKATA RECALLS, ONE WHICH WAS DONE BEFORE I PURCHASED THE CAR. RECENTLY AFTER THE GM DEALERSHIP WORKED ON IT AND REPLACED THE PASSENGER AIRBAG ON THE VEHICLE, THE RED AIRBAG LIGHT ON THE TACHOMETER STARTED GLOWING AND HAS GLOWED SINCE. I HAVE ANOTHER 2005 VIBE THAT HAS A SIMILAR ISSUE THAT I JUST REPORTED. GM AND THE DEALERSHIP REFUSED TO FIX THE ISSUE. THIS LIGHT WAS TRIGGERED AFTER THE RECALL WAS PERFORMED AT THE DEALERSHIP. WHY WOULDN'T THIS BE COVERED AND FIXED IF DURING THE RECALL? INSTEAD GM AND THEIR DEALERSHIP SAY THAT IT ISN'T UNDER WARRANTY AND THEIR WOULD BE A DIAGNOSTIC CHARGE OF $99 PLUS A COST TO FIX THE ISSUE. SEEMS LIKE A SAFETY ISSUE AND IT WAS CAUSED BY THE RECALL WORK.

NHTSA complaint #11181427 — an unverified report by a vehicle owner.

at 35 miles Roanoke Rapids, NC

UNKNOWN OR OTHER

MY GMC FACTORY INSTALLED IGNITION SWITCH KEY COMES OUT WHILE DRIVING! MY GMC FACTORY INSTALLED IGNITION SWITCH KEY DOES NOT OPEN THE DOOR OR HATCH THAT COULD PLACE MY FAMILY IN A DANGEROUS DEADLY SITUATION IN HAVE NEEDED TO GET IN MY CAR TO ESCAPE!

NHTSA complaint #11180886 — an unverified report by a vehicle owner.

at 80,500 miles Lake Worth, FL

POWER TRAIN

PREMATURE TRANSMISSION ISSUES, TRANSMISSION STOPPER WORKING AROUND 80K, MULTIPLE REPORTS OF ISSUES FOUND FROM THE SAME VEHICLE MODELS.

NHTSA complaint #11179866 — an unverified report by a vehicle owner.

at 188,000 miles Austin, TX

AIR BAGS

TAKATA AIRBAG. I TOOK MY 2004 PONTIAC VIBE TO CAPITOL CHEV IN AUSTIN, TX TO HAVE THE AIRBAGS REPLACED IAC WITH THE RECALL. WHEN I GOT IT BACK, THE AIR BAG WARNING LIGHT WAS FLASHING. I ASKED THE SERVICE ADJUSTOR AND HE SAID IT CAME IN THAT WAY. WELL, I CONTACT GM CUSTOMER SERVICE AND EXPLAINED TO THEM THAT THE CAR HAS VERY BEEN IN AN ACCIDENT OR THE AIRBAGS HAVE EXPERIENCE ANY PROBLEMS TILL NOW. I ADVISED THEM I CAN PROVE IT AS THE CAR WAS SERVICED A MONTH PRIOR BY FIRESTONE. WELL THEY SAID THEY WILL CHARGE ME $75.00 TO DO A CHECK AND I SAID NO. FINALLY THEY DECIDED TO LOOK AT IT AGAIN. WELL, THEY COULD NOT FIND THE PROBLEM. THE SERVICE ADJUSTOR SAID THE AIRBAG AND MODULE IS NOT CONNECTING TO THE CAR COMPUTER TO REPORT IT READY, ARMED, AND ON STAND BY. THEY FOUND SOME CORROSION ON SEVERAL PLUGS BUT THAT DID NOT CLEAR UP THE PROBLEM. WELL NOW THEY WANT 750.00 TO TEST THE WHOLE SYSTEM TO DETERMINE WHAT IS THE PROBLEM. THE PROBLEM DID NOT START UNTIL I TOOK IT IN FOR THE AIRBAG RECALL. I GOOGLE GM RECALL AND IT APPEARS THEY ARE ONLY COVERING THE AIRBAGS AND MODULES, NOTHING AFTER THAT IF ANY PROBLEM ARISES FROM THE INCOMPABILITY OF NEW PARTS INTERFACING WITH OLD COMPUTERS. SO I PICKED UP THE CAR AND PARKED IT. SO MUCH FOR GM DOING THE RIGHT THING.

NHTSA complaint #11171710 — an unverified report by a vehicle owner.

at 195,000 miles Ragland, AL

STRUCTURE:BODY

ALL 4 DOOR HANDLES ARE BROKEN OFF. I HAVE TO USE A PAIR OF PLIERS TO OPEN THE DOOR. IVE NOTICED ALMOST EVERY PONTIAC VIBE HAS DOOR HANDLES BROKEN OFF. TO ME THIS IS A SAFETY HAZARD BECAUSE IF I WERE TO BE IN A WRECK AND BECOME UNCONSCIOUS OR TRAPPED. THERE'S NO WAY FOR ANYONE TO GET INTO THE CAR TO HELP ME.

NHTSA complaint #11144937 — an unverified report by a vehicle owner.

at 89,000 miles Akron, OH Crash

AIR BAGS

TL* THE CONTACT OWNED A 2004 PONTIAC VIBE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. THE VIN WAS INVALID.

NHTSA complaint #11120145 — an unverified report by a vehicle owner.

at 114,000 miles Akron, OH

UNKNOWN OR OTHER

DRIVER SIDE WINDOW MADE A LOUD CLANKING NOISE WHEN USING THE POWER SWITCH TO LOWER IT WITH THE DRIVER DOOR CLOSED. THIS OCCURRED SEVERAL TIMES BOTH DURING DRIVING AND WHILE IN PARK. DRIVER SIDE WINDOW WILL NOT RISE TO THE CLOSED POSITION, IT IS ALL THE WAY DOWN. WHEN DEPRESSING THE DRIVER SIDE WINDOW SWITCH TO RAISE THE WINDOW THE MOTOR OF THE POWER WINDOW CAN BE HEARD RUNNING, WHILE THE WINDOW ITSELF REMAINS IN THE DOWN POSITION. AN EXAMINATION OF THE POWER WINDOW SYSTEM CONCLUDED THAT THE BOLTS THAT HOLD THE POWER WINDOW REGULATOR IN PLACE HAD BECOME LOOSE, TWO OF WHICH WERE MISSING. AS A RESULT, THE WINDOW HAD SLIPPED FROM ITS TRACK BECOMING A PROJECTILE INSIDE THE DRIVER DOOR.

NHTSA complaint #11119611 — an unverified report by a vehicle owner.

at 95,500 miles Macedonia, IA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE THE FRONT DRIVER'S SIDE WINDOW WAS GOING DOWN, A CLUNKING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (H&H BUICK, 3400 S. EXPRESSWAY ST., COUNCIL BLUFFS, IA, 844-879-6715) WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,500. *TT CONSUMER STATED THE PREVIOUS RECALL NOTICE WAS ACCOMPLISHED IN MAY OF 2017 BUT WINDOW PROBLEMS WERE PRESENT AFTER THAT WAS DONE. THE DEALER REPLACED THE WINDOW REGULATOR BUT IT DID NOT SOLVE THE PROBLEM. MY DRIVERS SIDE STILL CLUNKS WHEN WINDOW IS ROLLED DOWN AND IT SOUNDS LIKE WINDOW COULD BREAK AT SOME POINT, THIS SHOULD NOT HAPPEN AND IS DANDEROUS. REPLACING THE BELTS ON THE ORIGINAL RECALL WORKED FOR A TIME BUT IT CAME BACK. I WAS TOLD A NEW REGULATOR FOR THE WINDOW WOULD SOLVE THE PROBLEM. AFTER WINDOW REGULATOR WAS REPLACED THE CLUNKING SOUND STILL HAPPENS. UPDATED 10/18/18

NHTSA complaint #11118587 — an unverified report by a vehicle owner.

at 95,500 miles Macedonia, IA

STRUCTURE:BODY

08-08-2018> VEHICLE DRIVERS SIDE WINDOW WHEN ROLLED DOWN MAKES A LOUD POPPING NOISE. TOOK IT TO GM DEALERSHIP H&H IN COUNCIL BLUFFS, IA. THEY SAID IT IS THE WINDOW REGULATOR WHICH IS WORN OUT. THE CAR HAS 95,500 MILES ON IT. IN READING OTHER OWNERS COMMENTS/COMPLAINTS THEY HAD A SIMILAR PROBLEM WHICH WAS NOT ASSOCIATED WITH THE RECALL FOR BOLTS. IN SEVERAL SITUATIONS THE WINDOW SHATTERED DUE TO THIS PROBLEM. THIS WOULD HAPPEN WHETHER THE VEHICLE WAS STATIONARY OR DRIVING ON THE ROAD. I TOOK IT IN FOR REPAIR AND THEY STATED IT WAS THE WINDOW REGULATOR WHICH NEEDED REPLACED AS IT WAS WORN OUT, COST $240.00 AND TOLD ME THE PASSENGER SIDE WINDOW WAS ALSO WORN BUT WAS NOT MAKING THE NOISE YET. WHEN VEHICLE GETS OUT OF REPAIR SHOP I HOPE THE PROBLEM IS CURED BUT FROM REVIEWING SIMILAR CUSTOMER COMMENTS I BELIEVE IT WILL HAPPEN AGAIN SOMETIME. I HAVE REPORTED THE PROBLEM TO NHTSA WITH REFERENCE#- 1260755.

NHTSA complaint #11118524 — an unverified report by a vehicle owner.

at 95,500 miles Macedonia, IA

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE THE FRONT DRIVER'S SIDE WINDOW WAS GOING DOWN, A CLUNKING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (H&H BUICK, 3400 S. EXPRESSWAY ST., COUNCIL BLUFFS, IA, 844-879-6715) WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,500. *TT CONSUMER STATED THE PREVIOUS RECALL NOTICE WAS ACCOMPLISHED IN MAY OF 2017 BUT WINDOW PROBLEMS WERE PRESENT AFTER THAT WAS DONE. THE DEALER REPLACED THE WINDOW REGULATOR BUT IT DID NOT SOLVE THE PROBLEM. MY DRIVERS SIDE STILL CLUNKS WHEN WINDOW IS ROLLED DOWN AND IT SOUNDS LIKE WINDOW COULD BREAK AT SOME POINT, THIS SHOULD NOT HAPPEN AND IS DANDEROUS. REPLACING THE BELTS ON THE ORIGINAL RECALL WORKED FOR A TIME BUT IT CAME BACK. I WAS TOLD A NEW REGULATOR FOR THE WINDOW WOULD SOLVE THE PROBLEM. AFTER WINDOW REGULATOR WAS REPLACED THE CLUNKING SOUND STILL HAPPENS. UPDATED 10/18/18

NHTSA complaint #11118587 — an unverified report by a vehicle owner.