2013 RAM 1500 wheel problems

WHEELS

While performing a left-hand U-turn across three lanes and into the far right-hand 4th turning lane, at less than 15mph my 2013 Ram 1500's power steering failed and jerked the wheel out of my hands back towards the neutral position. This action forced me across all the lanes and into the curb on the right edge of the 4th lane which was the turning lane that I was trying to reach. When I finally got the vehicle off the curb and was able to get the vehicle into the parking lot I was originally going to, the power steering seamed to operate breifly as long as the wheel was turned slowly and under speeds less than 10mph, so I limped it home. This however was short lived by the end of the next day I had totally lost all power steering assist and had to fight the wheel to turn at all. This led to having the electronic power steering rack assembly replaced at a local shop adding up to a total of $4943.55 US dollars. After receiving my 2013 Ram 1500 from the shop I began to experience heavy vibrations felt through the steering wheel and pedals. The vibration was caused by the damaged front passenger wheel hub which cost a further $400 plus dollars in parts and labor. The electronic power steering rack assembly had to be turned in for a core charge and is unavailable for inspection but had signs of water intrusion according to the shop. The associated bushings, tie rod ends and wheel hubs were either discarded or turned in for additional charges and are unavailable for inspection. My safety was threatened when the steering gave out mid turn while I was crossing oncoming traffic in the three through traffic lanes. The "service power steering" warning light did illuminate when the power steering failed and the initial impact with the curb occurred then went away after stopping. However, the "service power steering" light returned the next day. The electronic power steering rack was verified to be the cause of the failure at the local service center that performed the repairs.

NHTSA complaint #11688308 — an unverified report by a vehicle owner.

WHEELS

ELECTRONIC POWER STEERING FAILED WHILE DRIVIING WITH WARNING. FAILED SYSTEM IS AVAILABLE FOR INSPECTION ON VEHICLE DUE TO LACK OF RECALL FOR SPECIFIC VEHICLE. COMPONENT FAILED WHILE DRIVING SPEED LIMIT ON HIGHWAY CURVE ENDANGERING SELF AND OTHERS. PROBLEM HAS BEEN CONFIRMED HOWEVER RECALLS ARE NOT APPROPRIATED TO VEHICLE IN QUESTION. IT HAS BEEN INSPECTED BY MECHANIC SHOP WHO STATED DEALERSHIP MUST CORRECT. DEALERSHIP CONFIRMED RECALL INFORMATION. THE WARNING WAS NOT PRESENT AT TIME OF INCIDENT. THE WARNING LIGHT ON THE DASH ONLY APPEARED AFTER TURNING THE VEHICLE OFF AND BACK ON, MULTIPLE TIMES ON THE DAY AFTER THE INCIDENT.

NHTSA complaint #11597031 — an unverified report by a vehicle owner.

WHEELS

My ABS module is defective. My power steering goes, my ABS system lights come on and off. My braking comes and goes. I brought it to the dodge dealership and they said that dodge is remanufactifing the parts as it’s a huge issue they are having and said just to drive it or don’t but with no other help.

NHTSA complaint #11558945 — an unverified report by a vehicle owner.

WHEELS

PURCHASE TRUCK FROM A1 IMPORTS AND DEALER SAID THAT HE DONE SAFETY AND HE WILL PROVIDE NEW TAG WITH SPARE WHEEL. WHEN I RECEIVED TRUCK AND NEXT DAY WHEN I CHECKED SPARE WHEEL, IT IS WAY BIGGER SPARE WHEEL THEN REGULAR 4 WHEEL. I DROVE 300 MILE AND BRAKE PAD FROM FRONT PASSENGER TOTALLY GONE AND DAMAGE FRONT PASSENGER ROTOR TO. WHEN I DID COMPLAIN ABOUT IT TO DEALER, HE DIDN'T SAY ANYTHINGS TO CHANGE AND I WENT THERE WITH NEW ROTOR AND BRAKE PAD SO HE JUST REPLACE IT. I PURCHASED THIS TRUCK ON DEC-2-2020 AND I GOT TEMP TAG UNTIL JAN-2-2021 AND HE TOLD ME THAT I WILL GET MY ONE YEAR TAG IN MAIL WITHIN TIME BUT TILL TODAY IS 6-JAN-2021 AND STILL I AM WAITING FOR MY TAG. I HAVE BEEN TALKING WITH DEALER SINCE JAN-2 FROM EVERY DAY AND HE IS MAKING EXCUSE THAT HE WILL GET TOMORROW BUT HIS TOMORROW WILL NEVER COME YET. AND I AM NOT ABLE TO USE MY TRUCK SINCE 4 DAYS. I HAVE ALL TEXT MSGS REGARDING THIS AND HE IS NOT RESPONDING AS DEALER RESPONSIBILITY. I THINK THIS IS NOT A GOOD PRACTICE AS A DEALER WHO IS SELLING CARS IN GREENVILLE AREA IN NC. AS HE GIVE ME TRUCK WITH TIRE CONDITION AND BRAKE CONDITION WHICH IS CONSIDER AS MAIN SAFETY ISSUE AND HE HAS AUTHORIZED SAFETY INSPECTION LICENSE FOR HIS SHOP. THIS IS NOT GOOD FOR OTHER PEOPLE. I AM UPLOAD MY SPARE WHEEL PIC WHICH I HAVE IT THAT I AM GOING TO UPLOAD

NHTSA complaint #11386877 — an unverified report by a vehicle owner.

WHEELS

MY TPMS INDICATOR DASH LIGHT CONTINUES TO ILLUMINATE AND THEN TURN THEMSELVES OFF AT THEIR OWN CHOOSING. I CONFIRMED MY TIRE PRESSURE READINGS ARE ACCURATE WITH A PRESSURE GAUGE AND MY TIRE PRESSURE IS BELOW THE TIRE OR VEHICLE DOOR FRAME RECOMMENDED TIRE AIR PRESSURE. THERE IS NO BEARING ON WHETHER OR NOT THE AMBIENT AIR TEMPERATURE IS ABOVE OR BELOW A CERTAIN TEMPERATURE. MY TIRES ARE OEM STOCK TIRE SIZE RECOMMENDED FOR MY VEHICLE. I REPLACED THE TPMS DEVICES WHEN I BOUGHT MY NEW TIRES 1.5 YEARS AGO.

NHTSA complaint #11324289 — an unverified report by a vehicle owner.

WHEELS

THE PASSENGER FRONT HEADLIGHT KEEPS BURNING OUT ITS HAPPENED 3 TIMES WHILE I WAS DRIVING. THE DASH SCREEN KEEPS SAYING SERVICES TIRE PRESSURE SYSTEM THESE THINGS HAVE BEEN HAPPENING FOR ABOUT 4 MONTHS . THE VEHICLE WAS IN MOTION ON A HIGHWAY AT NIGHT.

NHTSA complaint #11231629 — an unverified report by a vehicle owner.

WHEELS

THE SPARE TIRE MOUNT WORE OUT AT 91K MILES. MOPAR REFUSES TO REPAIR THE ITEM DESPITE THE FACT THAT THEY ACKNOWLEDGE IT IS BOTH A SAFETY HAZARD AND A NON-WEARABLE ITEM.

NHTSA complaint #11230199 — an unverified report by a vehicle owner.

WHEELS

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE IN THE DRIVEWAY, IT BEGAN TO ROLL BACK. THE REAR DRIVER SIDE TIRE ROTATED WHILE THE VEHICLE WAS ROLLING BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE TECHNICIAN STATED THAT WHEN THE VEHICLE WAS IN PARK, ONLY ONE OF THE WHEELS WOULD LOCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,500. UPDATED 03/16/16*LJ

NHTSA complaint #10822037 — an unverified report by a vehicle owner.

WHEELS

GOOD YEAR WRANGLER SR-A TIRES ON MY RAM 1500. I HAD A BLOW OUT OF THE DRIVERS REAR TIRE WHILE DRIVING AT HIGHWAY SPEED. CALLED GOODYEAR AND THEY WANT ME TO HAVE THE TIRE INSPECTED. THIS IS THE SECOND TIRE THAT BLEW OUT IN THE PAST 5 MONTHS. THE LATEST TIME IT WAS THE DRIVERS FRONT TIRE THAT BLEW OUT AND CONTROL WAS LOST CAUSING ME TO STRIKE ANOTHER VEHICLE. I CALLED GOODYEAR WHO TOLD ME THERE WAS A RECALL ON THIS MODEL TIRE BUT NOT IN MY SIZE. THEY REQUESTED I SEND THE TIRE BACK TO THEM FOR INSPECTION WHICH I DID BUT THEY CLAIMED THE TIRE WAS LOST AND GAVE ME A GOOD FAITH CHECK TO COVER MY INSURANCE DEDUCTIBLE. WHEN I CALLED GOODYEAR AFTER YESTERDAY'S INCIDENT THEY TOLD ME THEY CAN CHECK THE REMAINING TIRES THAT ARE ON MY TRUCK BUT THEY MAY NOT REPLACE THEM TILL THEY BLOW OUT. I EXPRESSED MY CONCERNS WITH SAFETY BEING AN ISSUE AND THEY APOLOGIZED THAT I GET THAT WAY AND TOLD ME THEY WILL TRY AND DO THEIR BEST. I FEEL SINCE TWO OF THE FOUR TIRES BLEW OUT THEY SHOULD REPLACE ALL OF THEM AND ADMIT THERE'S A PROBLEM WITH THAT TIRE AND ADD IT TO THE RECALL.

NHTSA complaint #10749319 — an unverified report by a vehicle owner.

WHEELS

GRINDING FROM LEFT WHEEL. VIBRATION FROM LEFT WHEEL. FRONT LEFT BEARING HUB ASSY. BAD.

NHTSA complaint #10723314 — an unverified report by a vehicle owner.