2019 RAM 1500 window and wiper problems

VISIBILITY/WIPER

My sun visors on both the driver and passenger side have fallen down numerous times. When they fall they end up dangling in front of my eyes (more so of course the driver's sun visor). In addition it is an instantaneous alarming moment and when in busy traffic and all of a sudden this suddenly happens and I cannot see it becomes dangerous. I have found out talking to my dealer and online that this is a very common problem on the 5th generation Ram 1500 pickups.

NHTSA complaint #11747216 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Driver's side visor fails to stay in place in the ceiling when moving it from front windshield to door window, then after several movements, will fall out of place in the roof into the driver's view without warning obstructing view while driving or startling the driver which could cause an accident. The visor has been replaced once, from the same issue and is now having the same issue again. The visor is available for inspection and still has the issue. The dealer knows there is a problem and has given me a number to order a third visor. This all happens without warning and always while the vehicle is in motion.

NHTSA complaint #11746380 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

SEVERE SAFETY HAZARD: CASCADING ELECTRICAL FIRE RISK. My 2019 Ram 1500 suffered a catastrophic electrical failure while driving. The alternator's voltage regulator melted, overcharging the system and causing the battery to boil and vent toxic sulfuric acid fumes into the cabin, creating an immediate respiratory and fire hazard. This is the direct result of Manufacturer Defect XL1/XG1 (Rear Window Leak). I have physical dealer records proving Westgate Ram held this vehicle for 19 days in Aug 2022 to fix Water Leak Code 09H2OLEAK. They returned the vehicle claiming it was fixed, but I have geolocated photos showing the window leaking heavily just 17 days later. Because the leak was never resolved, water continuously entered the rear cabin, corroding the RF Hub and creating a parasitic drag that destroyed the electrical grid. CRITICAL NEGLIGENCE: On June 1, 2026, Stellantis Corporate (Case XXX) acknowledged the severity of the fire risk by immediately inquiring if Emergency Services had been contacted, yet subsequently refused to offer a safety tow. When I attempted to escalate, their agents [XXX] , [XXX] , [XXX] , [XXX] ) refused to provide IDs. Furthermore, my phone number is now being rejected by their system; calls to their support line immediately fail or disconnect, leaving a fire-risk vehicle stranded at my residence with no recourse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11741367 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

Per Warranty Bulletin D-23-17 from Mopar, I have a 2019 RAM 1500 that has the EXACT issue that MOPAR has outlined where the Power Sliding Rear window - also known as the Backlite - has a cracked frame. My vehicle has been sitting for 3 1/2 weeks at the dealership as the vehicle's rear window is leaking into the vehicle's interior and RAM/Stellanis/Mopar is not providing an update on covering the extended warranty for this manufacturing defect. A supervisor I spoke with on 5/7/26 last week at RAM confirmed that my vehicle does have the Rear Sliding Rear window addressed in this bulletin and in addition the dealership the vehicle is at has also confirmed the vehicle has the same issue with the cracked frame they've seen many times before and repaired under warranty. They are also requesting MOPAR to cover this. My vehicle is only 6 1/2 years old and well under the 8 year/150k mile extension they are providing this fix for. I have a case I opened with them which they are not doing anything to cover this with: XXX- with [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11738109 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Intermittent total electrical communication failure ('No Bus' error) triggered by warm weather. While driving at any speed, the instrument cluster gauges drop to zero and the vehicle loses all control of turn signals, hazards, cruise control, and windshield wipers. This has created several near-miss situations in traffic and rain. The failure also prevents the vehicle from starting. Despite multiple dealership visits and an open Star Case, the manufacturer has failed to provide a remedy for this safety-critical defect.

NHTSA complaint #11732699 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Hello! I have had my 2019 RAM 1500 for 5 years now. I have called RamCare many times trying to get my problems resolved and they just keep saying my truck is not under the recalls. Both problems I have are exactly what the recalls are AND my manufacturing date on my truck shows that they SHOULD be covered, but for some reason the recall isnt attached to my truck VIN. 1: Cracked back window sliding frame. It is cracked in the EXACT spots thst show on the recall and my back window let's water leak in. 2: Tailgate opens on its own from being misaligned. Both have recall bulletins out that my truck 100% falls under, but for some reason, the recalls aren't attached to my VIN. I have called the dealer a few different times trying to get this resolved and they have still be unable to get them done. The dealership service managers have even told.me that my truck should DEFINITELY be under the two recalls and they dont understand why they aren't. I have spent THOUSANDS of dollars the last couple years getting all kinds of things fixed on my truck AND I actually just dropped my truck off this evening to get new manifolds installed tomorrow! This is the SECOND time that I have had to get this done because the Mopar manifolds are junk and keep cracking! I just don't understand why RamCare can't just attached my VIN to the recalls so I can get them fixed like they should. The dealrrship even said they should! I have had Chrysler/Mopar vehicles for almost 20 years now!!! I have always been a very loyal customer. I just don't understand. I don't think it is fair at all.

NHTSA complaint #11719510 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Leather comes apart from dash of vehicle obstruction front defrost causing issues for defrosting front windshield. This has been mention to mopar/dodge and since issue is considered not something covered by warranty it has continuously detached from dash. I have called several times regarding the leather detaching from the dash board. Mopar has refused to fix the issue and over time it has only gotten worse.

NHTSA complaint #11719005 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Sun visor randomly falls. This is a know issue, it has now happened to both of mine. There’s a defect with the mounting bracket that mounts the sun visor to the vehicle.

NHTSA complaint #11702902 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2019 Ram 1500. The contact stated that she lived in an area with a lot of fog, and after activating the defroster and driving at an undisclosed speed, the rear driver’s side window shattered. The vehicle was taken to a local dealer, where it was diagnosed with a possible small fracture that could allow moisture to intrude and shatter the glass. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-098-23. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11703033 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2019 Ram 1500. The contact stated that while occupying the vehicle with the vehicle turned off and in park(P), the rear glass shattered without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.

NHTSA complaint #11699204 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.

NHTSA complaint #11698852 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Rear back glass frame is not sealed and the water is getting in truck doing cold morning the windshield get so much condensation witch would freeze inside the cabin soaking the dash and floor front and rear all coming from the problem of the back glass the frame that surrounds the glass has fracture point , warranty won't cover the repairs needed

NHTSA complaint #11697808 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Multiple times when placing the vehicle in reverse, review view camera screen shows distorted view or 'camera system not available' and blue screen. Have taken to dealer regarding issue multiple times, issue unresolved by component replacement in kind. Have researched online, found this is a common problem with Ram DS vehicles. Have tried online "tricks" to repair - they work temporarily then problem returns. Have been dealing with these issues for several years, very troublesome especially since I have small children so rear visibility when backing is critical.

NHTSA complaint #11686714 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

No

NHTSA complaint #11671288 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Rear window is leaking, above the sliding glass portion and allowing water inside the cab and onto the seats that can cause mold.

NHTSA complaint #11659046 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The AC was stuck on hot and would not defrost. Dealership said the blend actuator door needed replacement. Unfortunately this cost is 1700. In addition to this, the fuel line or gas tank keep clicking and stopping when trying to fill. This has been intermittent since we purchased vehicle. In addition, our infotainment center was hacked, someone was changing our settings repeatedly. Dealership refused to fix

NHTSA complaint #11629843 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the rear window fractured. The contact stated that there was a large crack on both sides of the rear window. The contact stated that there was no impact to have caused the window to crack. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

NHTSA complaint #11629337 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.

NHTSA complaint #11622783 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, it was discovered that the windshield was fractured. The contact stated a large crack displayed on both sides of the windshield. No known impact occurred to cause the cracks. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.

NHTSA complaint #11619411 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I was driving my 2019 Ram 1500 Bighorn (60,000 miles) when the wiper blades came on and every possible warning light and error message came on in my truck. I was able to pull over before i crashed. The wipers and warnings lights would not stop, and after that the vehicle shut off by itself. Before this incident the car was taken to University Dodge in Plantation, Fl with a concern of a couple of lights on in my dashboard and to complete a recall, car was given to me after a week and they said everything was fine and the computer was re-setted. A week after, this nightmare happened... and once again I took the car to the dealer, this time they told me that they had to replace the battery and one of the sensors. Today i picked the vehicle and after 20 minutes driving, all the lights came on again and this time the car don't shut off but lost power in the middle of the road putting in risk my life and the car drivers life next to me. After 3 visits to the Dealer this issue is not being resolved.

NHTSA complaint #11615006 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.

NHTSA complaint #11610013 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The side view mirror motors/gears malfunction and intermittently fail to hold the mirrors in position when driving after the have been folded in them back out, either manually or electronically.

NHTSA complaint #11607716 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My windshield wiper speed slowed down then stopped in the middle of my windshield and stop working completely when it was raining. I had to pull over and wait for the rain to stop so I wouldn't cause an accident. I know there is a recall on the ram 2500 and 3500 hundred. I was wondering if the recall expanded to 1500 built around the same time?

NHTSA complaint #11603384 — an unverified report by a vehicle owner.

VISIBILITY:REAR WINDOW WIPER/WASHER

The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the contact became aware that there was water leaking from the driver’s side rear window. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed; however, the dealer inspected the vehicle and confirmed that there was a water leak coming from the driver’s side rear window. The dealer suggested that a Glass repair facility be contacted for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,458.

NHTSA complaint #11600235 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Rear Window seal and Fin on top of roof failed causing large amounts of water to enter the car cabin flooding the floor around electrical components under passenger seat area and elsewhere,Floor was sopping wet many times before I found out there was a rear window problem.I fear since I live in tropical Florida Mold may be growing under my carpet ,plus we had a bad smell like nasty old cigars in the cabin when we get in ,No one smokes in my family..I took it to the dealer for repair who stated yes we know about it ,it is a common problem and we can fix it but it is not covered under warranty,I paid $183.84 to have the dealer repair my leaks as I was concerned about a fire from electrical wires shorting out.After they fixed it there repair causes water to flow from the dirty roof down the back of my rear tinted window causing me a loss of visibility out my rear window unless i climb in the back of my truck bed and clean my rear window regularly. Which is very hard for a [XXX] man who has had a spinal fusion to do .Because this repair they made fills in the water channel that moves the water to the sides of the windows and off the truck sides ,it now flows like niagara falls over the back of my window from the top of the roof causing a constant dirty window that blocks my vision on a tinted window worse than a normal window and is a safety hazard .The window was designed to channel the water to the sides to prevent that problem and keep the window clean and clear. it is very irritating to check your rear window when backing or looking to see if anyone's back there where the camera does not show and as your driving down the [XXX] and trying to change lanes at 70mph with a filthy tinted rear window its dangerous. I have not been reimbursed from the Manufacturer for the dealer repairs to my window after i sent in required documents to be reimbursed as stated in there letter to me that also extends my warranty on this. its been 9 months now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

NHTSA complaint #11572466 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.

NHTSA complaint #11570334 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, the windshield wipers were activated, and the passenger’s side windshield wiper arm started striking against the hood of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V208000 (Visibility). The dealer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 62,500.

NHTSA complaint #11538621 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The sun visor fails to stay secure and falls from its mounting post - obscuring vision. My driver side did this while under warranty, and was replaced. The passenger side is now falling. Online forums indicated it is a common problem others have as well. Other posts on such forums indicate that dealers know this is an issue and have replaced them out of warranty because of this. I called and reported this to the dealer that did the first repair (covered by warranty) and they said it is no longer covered. I have not had my vehicle inspected for the failure. There are no warning lights or sensors indicating the failure.

NHTSA complaint #11536972 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Merging onto highway at approximately 65 MPH, the sun was bright and I moved my driver’s side sun visor down and started to move it to block the sun from the driver window. The visor fell off and hung by only the electric wires. The visor hung blocking my forward vision as I merged at high speed I had to take my hand off the steering wheel and physically hold the visor out of my field of vision until I could safely exit the highway and park on the shoulder of I-5. I was able to push the visor support arm/rod back into the ceiling and hook the end back to the visor snap hold. The passenger side visor broke in the same fashion last summer and repeatedly falls out if the passenger attempts or use the visor. I’ve check web sites and see many others reporting the same safety issue. Very fragile plastic part.

NHTSA complaint #11530784 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Trim cracks around rear window, allowing rain to come inside while driving, this creates a mist that is detrimental to driver safety. Water gets onto inside of windshield and in the drivers face. Needs to be addressed before someone gets blinded by the rain mist and unable to see safely.

NHTSA complaint #11521188 — an unverified report by a vehicle owner.