2018 RAM 2500 stability control problems

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact stated that while attempting to tow a trailer, the electronic braking system became inoperable with the ABS, ESC, and EBS warning lights illuminated. The contact stated that the electric braking system failed to function properly while towing, preventing the trailer brakes from operating as needed. Additionally, the cruise control feature was inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The vehicle was taken to several dealers but was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,121.

NHTSA complaint #11728034 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light was illuminated and blinked, the vehicle failed to throttle, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that the failure did not occur when the warning lights were not blinking. The contact stated that on a separate occasion, while coming to a stop and depressing the brake pedal, the vehicle simulated as if the ABS was activated, and the brake pedal kicked back with force. The ABS, ESC, and Traction Control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 86,000.

NHTSA complaint #11705581 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.

NHTSA complaint #11705623 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

NHTSA complaint #11701735 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

NHTSA complaint #11631288 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated. Additionally, a message advising to service the vehicle was displayed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. The VIN was not available.

NHTSA complaint #11615636 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS and Service Electronic Stability warning lights illuminated. The contact had previously taken the vehicle to the dealer for the same warning lights being illuminated. The contact had taken the vehicle to a dealer for the first failure. The dealer diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the dealer for the most recent failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, neither the year nor the model was included in the recall. The manufacturer was informed of the failure. The failure mileage was 54,590.

NHTSA complaint #11615430 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving approximately 60 MPH with the cruise control feature activated, the ABS and traction control warning lights started flashing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,327.

NHTSA complaint #11608216 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, there was an abnormal grinding sound emanating from the brakes. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear brakes. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 75,000.

NHTSA complaint #11580421 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and Traction Control warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, causing a general electrical failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

NHTSA complaint #11558579 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated intermittently, and a message was displayed stating that the cruise control was unavailable. After restarting the vehicle, the vehicle returned to normal functionality however, the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 56,000.

NHTSA complaint #11551415 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.

NHTSA complaint #11543438 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.

NHTSA complaint #11543452 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

NHTSA complaint #11536887 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated that after starting the vehicle, the ABS, Traction Control and Cruise Control warning lights remained illuminated. The contact stated that since the failure had occurred, the brakes failed to immediately respond while depressing the brake pedal. The contact stated that the brake pedal felt spongy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 39,000.

NHTSA complaint #11526930 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.

NHTSA complaint #11498212 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 RAM 2500. The contact stated that the ABS and traction control warning lights illuminated continuously. The contact stated that the failure indicated that the ABS system and the trailer brakes needed to be serviced. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the ABS pump and ABS module had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.

NHTSA complaint #11491295 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the “Service Electronic Braking System" and the Traction Control icon were illuminated. During the failure the cruise control would independently be deactivated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 9,000. The consumer stated when the vehicle is started and placed into gear, "Service Electronic Braking System, Traction Control, and Anti Lock Icons" all illuminate. The manufacturer stated the vehicle is out of warranty and if fixed it will be at the owner's expense.

NHTSA complaint #11487796 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT

NHTSA complaint #11289725 — an unverified report by a vehicle owner.