2018 RAM 2500 other reported problems

UNKNOWN OR OTHER

My 2018 dodge ram has an open recall since December 2024. There are no parts/no fix. My truck has been dinging and pinging with the break light/traction light/engine light/ABS light since 6 months after I got it. ALL of these things are related to the open recall. VIN [XXX]. Manufacturer Recall Number C4B, NHTSA Recall Number24V-896. "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." On Sunday the 19th it stalled along with the warning lights. I took my truck to the dealer and paid $198 in Feb 2023 and they told me nothing was wrong with it. This issues would happen every so often now it's happening frequently almost daily. Customer care refuses to help. They told me to take my truck to a dealer to get it diagnosed and then send the paperwork to them and maybe they'd cover the rental until the part comes in. So now I am paying another $255 for Another diagnostics. It's sitting at Dodge in Glendora, CA right now for 2 days waiting for a call back. I was also told if it's approved, I have to pay for the rental out of pocket. For an eternity? I am not sure why I am jumping through hoops for a safety recall. It' the only car I have to commute and drive my kids in. Once again, a safety recall. This is really absurd. I begged for a manager or someone higher to call me and Ram care refused. Said they'd send my case to rentals. What if my breaks go out, what if I get in a car accident. It feels really unreasonable they won't take responsibility for this ongoing open recall that is a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11752502 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The recall causes the cruise control to be inoperable, the abs system to be inoperable and causes the warning messages to flash and the audible tone to sound constantly. I am currently unable to utilize the vehicle as intended (towing) because of the braking safety issue.

NHTSA complaint #11752154 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The abs system light comes on there is a constant dinging with abs light traction control light blinking and cruise control doesn’t work I’ve been to Quinn dealer in Va and they say no fix yet. The truck drives fine and brakes fine but cruise controls don’t work and the lights like I said come on and start dinging and flashing.There is a recall on this but nothing being done safety recall C4B or C4B/NHTSA24v-896

NHTSA complaint #11735801 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Recall has been out there for a year and a half with no remedy. Unsure if our vehicle is safe to drive. When we do drive, the alarms on the dash go off constantly.

NHTSA complaint #11720953 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Manufacturer is claiming to have "No Remedy" for this recall (C4B). However, they were able to replace the defective part, charged me for the repair and offered a reimbursement. However, they are not offering to reimburse the full cost of the repair. It has come to my knowledge that Ram does have a remedy, as they have reengineered the HCU part affected by this recall and issued a new part number for the updated parts. Original part was 68143491AA and has since been updated to 68143491AB after this recall was issued. It appears that Ram is lying to consumers about having "No Remedy" when they do in fact have one. I am assuming they do not want fix these vehicles unless the original part fails as a cost savings on this recall. The issue is they are refusing to cover the entire cost of the recall repair when the vehicle did need to be fixed. I was charged $1185.56 for this repair in February of 2026 and Ram is only offering $1141.85 as the reimbursement amount. This recall should have been covered at zero charge and without requiring me to pay upfront for the repair, as it is evident by updated part numbers that Ram does in fact have a remedy.

NHTSA complaint #11720468 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our vehicle because of the danger that is involved. We have another issue for our vehicle: I contacted Chrysler twice with no response. and addressed it with our dealership and they have not helped. We have reported this issue to Chrysler about our 2018 Dodge Ram 2500 6.7L Cummins diesel concerning the Particulate Matter Sensor. This has been ongoing for a year and Chrysler is aware of this problem and has issued recalls on them from 2019 and up. We need this matter to include the 2018's including ours as it has the same issue. Please help us to have this matter resolved.

NHTSA complaint #11717803 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Early 2024 and it continues today, I randomly get an alert about my braking system needing checked but then the message will go away and everything works fine. I finally took it to Keer Automotive dealership in New Lexington OH in March 2024 to see what was going on and they advised there was an issue with the ABS module and the part wasn't available but they were expecting it in May 2024 and it would cost about $1800 for the repair. They put me on their list to contact when they received the parts. Around November 2024, I received a recall notice. To date, I am still waiting on the part. I continue to follow up with Keer but they have no answers. In the meantime, I am stuck with a $65,000 truck that has a faulty braking unit. It is my mode of transportation and with winter upon us once again I am faced with winter weather driving and not knowing if my brakes will work properly. This puts me and anyone riding with me at extreme risk of an accident as well as anyone around me that could be impacted should an accident occur.

NHTSA complaint #11704145 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an appointment. Then received a call that they didnt know if they could get the parts - seems like if I want to pay out of pocket they will fix it. I would like to know if I lose my brakes or have an accident because of this safety issue who will be responsible?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11702448 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the vehicle. It's very dangerous. there is a wide know problem for these delaminating screens and this should be recalled and fixed.

NHTSA complaint #11702453 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

RECALL ISSUED NOV 2024. PARTS STILL NOT AVAILABLE FROM MANUFACTURER BUT CAN ORDER THEM ONLINE FROM THIRD PARTY. ABS AND STABILITY CONTRPL LIGHT STAY ON CONTINUOUSLY, ALSO PREVENTS 4WD FROM WORKING AND CRUISE CONTROL. THIS IS A DAILY DRIVER FOR WORK AND IS A 7 YEAR OLD VEHICLE. WHY CAN WE NOT GET THIS FIXED. CANT GET A RESPONSE FROM MANUFACTURER.

NHTSA complaint #11699658 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I had an appointment scheduled for November 18, 2025, at Lithia Chrysler Dodge Jeep RAM FIAT of Santa Fe to address five outstanding recalls on my Ram 2500 truck. On the morning of November 10, 2025, I called to verify my appointment and was informed by a representative in the service department that my vehicle would need to remain in the shop for at least 48 hours, and that they had never performed these particular recalls before. I requested to speak with the Service Manager, Michael, and made several attempts to reach him to confirm whether the dealership had experience completing these recalls, as I was seeking reassurance. When I finally spoke with Michael, he came across as confrontational. Following that conversation, I contacted Stellantis to inquire about obtaining a rental vehicle, as I had been told the recall work would take a minimum of 48 hours. After speaking with Stellantis, I was informed that when their representative called the dealership, they were told my appointment had been canceled—apparently because I had questioned the dealership’s ability to perform the recalls.

NHTSA complaint #11698618 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear camera doesn’t fully work. I’ve already had to have it replaced once it’s blurry and it’s a big vehicle causing me to almost run over a child.

NHTSA complaint #11694861 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I purchased a used pickup truck in October 2023 from a dealership in South Holland, Illinois. After the purchase, I later discovered that the odometer reading on the vehicle had been rolled back. A Chrysler dealership’s service record showed the vehicle had over 188,000 miles earlier in 2023, but it was sold to me showing around 129,000 miles. This is a difference of almost 60,000 miles. When I contacted the selling dealership, they blamed the auction they purchased it from and have not provided any resolution. Because of this discrepancy, I was denied extended warranty coverage and had to pay out-of-pocket for major repairs soon after purchase. I am submitting this report so it can be documented as a potential case of odometer fraud and investigated further.

NHTSA complaint #11693501 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Radio screen delamination. Causing ghost touch screen constantly changing radio, settings, calling people, messing with vehicle settings. Connection to OnStar service when not needed and then not able to control the radio to make changes. 100% dangerous and unsafe. Talked to 3 dealership and was told nothing in warrant or recalls but it's a known issue your with pay 100% cost or live with it..

NHTSA complaint #11692503 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Unknown--The manufacturer has not yet provided a resolution to this recall since NOVEMBER of 2024 so I am just reporting the lack of resolution.

NHTSA complaint #11687868 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30166 and related federal safety defect statutes. Documentation of communications with Stellantis, the dealer, and prior incidents is maintained and may be used to support claims for safety violations, damages, and associated costs in the event of litigation. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11681695 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

RECIEVED A RECALL NOTICE (WILL TRY TO ATTACH TO THIS COMPLAINT) on or about December 2024 (ACCORDING TO RAM REPRESENTATIVE) stating that '[T]he BRAKE hydraulic Control Unit (HCU) ON YOUR VEHICLE may be susceptible to failure... The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.' I called several Dodge Ram Dealers to have the recall fixed on or about December 2024 & was told that there was no fix yet available. Called again a couple of months later and was told the same. After that I forgot to followup again until today 8-11-2025 and was again told the same. IT HAS BEEN ABOUT 9 MONTHS & EVEN THE NHTSA NOTICE ON YOUR WEBSITE SAYS THAT RAM STILL HAS NO SOLUTION TO THE PROBLEM EVEN THOUG THE RECALL NOTICE MAKES IT CLEAR THAT THE PROBELM IS AN "IMPORTANT SAFETY ISSUE. " I REQUEST THAT THE NHTSA CONTACT DODGE RAM AND FORCE THEM TO COME UP WITH A SOLUTION TO FIX THE RECALL ASAP. because of the admitted safety issues. -

NHTSA complaint #11679930 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11652613 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

NHTSA complaint #11642270 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

afety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019 This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component (which is an option). No do a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!

NHTSA complaint #11641673 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Uconnect radio screen is delaminating causing back up camera to malfunction as camera changes from bed to back camera view while using the camera for safe backing up impossible. Also while driving unit makes calls both emergency and personal calls and my subscription for sirius xm is useless.

NHTSA complaint #11639400 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?

NHTSA complaint #11638590 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.

NHTSA complaint #11637107 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ABS & traction control light coming on intermittently I have had in a shop a bunch still not fixed

NHTSA complaint #11626651 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ABS warning light flashes then Traction Control will flash with a bing-bong noise. Now a few days later the 2 lights come on at startup and stay on. Bing -Bong noise is intermittent. Cruise Control will no longer engage. Model 2018 2500 Laramie crew cab with 122K miles. My concern is braking when pulling my 5th wheel. I think there is an investigation working right now. Investigation: PE 22-012

NHTSA complaint #11626303 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

abs and traction control lights and alarms come on and off at very random times

NHTSA complaint #11626418 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

in 2022 the abs and traction control lights began to come on together, leading to loss of ABS and traction control in addition to not being able to use the cruise control. Vehicle was taken to the dealer to be serviced and they stated they would replace the HCU but would not replace the ABS module as they would only address one thing at a time. The problem continues to persist with the constant alarm ding and loss of abs and traction control as the lights continue to flash on the dash. This is a safety issue as you don't know when you'll have abs or traction control and if it happens while driving with the cruise control on, it abruptly shuts down the cruise control.

NHTSA complaint #11623492 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rearview mirror backup camera display intermittently does not turn on or disappears while vehicle is in reverse. Yes. Could cause significant risk to others outside the vehicle while backing up if not seen in other mirrors. I have sent the truck in multiple times to multiple dealers but it is intermittent so they were not able to recreate the problem while in their possession. Only inspected by the dealership. No warning lamps or messages or other issues prior to the display not showing. I first noticed the issue the first week I purchased the truck (2022). I have a video of the issue for proof but this form will not allow me to upload.

NHTSA complaint #11617313 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My ABS light came on and then shortly later I noticed that my stability control system was disabled and its warning light came on. I also lost the ability to use my cruise control. Took vehicle to the dealer and they determined that the ABS Control unit needed to be replaced. They trouble shot the issue and replaced the ABS Hydraulic Control unit. This repair is for the same recall as 85B for Ram 1500's.

NHTSA complaint #11615692 — an unverified report by a vehicle owner.