Owners have filed 24 complaints
about the 2016 RAM 5500 with NHTSA between 2015 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 2 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the RAM 5500. 50 means typical for this
model; 100 means roughly double.
Severity — 86
16.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2016 RAM 5500
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Wheels
625.0%
2 crashes, 0 fires · median 140,000 mi
Transmission & Drivetrain
625.0%
0 crashes, 1 fires · median 77,122 mi
Suspension
312.5%
Median failure at 4,500 miles
Steering
312.5%
Median failure at 4,500 miles
Electrical System
28.3%
Median failure at 95,000 miles
Other & Unspecified
14.2%
Body & Structure
14.2%
Median failure at 4,500 miles
Brakes
14.2%
Median failure at 91,000 miles
Engine & Cooling
14.2%
Median failure at 23,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
314.3%
1,000 – 9,999 miles
314.3%
10,000 – 24,999 miles
14.8%
25,000 – 49,999 miles
29.5%
50,000 – 74,999 miles
29.5%
75,000 – 99,999 miles
419.0%
100,000 – 149,999 miles
314.3%
150,000+ miles
314.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2015peak 4Jun 2026
NHTSA investigations into the 2016 RAM 5500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can ca...
PE19017Opened 12 Dec 2019Closed 22 Oct 2023POWER TRAIN
Front Driveshaft Failure
On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering assist, 3) loss of foundation brakes, 4) unintended air bag deployment and 5) engine/cab fires from combustible fluids striking hot exhaust components. The VOQs involved model year (MY) 2015 through 2017 RAM 4500 and 5500 vehicles. ODI received information from the vehicle manufacturer [...
Recalls on the 2016 RAM 5500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202133630,899 units in Canada
Wheels
Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, some trucks may have had the lug nuts over-tightened during servicing. This can damage the wheel studs and, over time, they could break. If this happens, a wheel could separate from the truck. Note: This recall only affects trucks equipped with dual rear wheels and flanged lug nuts. Safety Risk: A wheel separation could cause a loss of control and increase the risk of a crash. A wheel that separates could also hit another person or vehicle. Corrective Action: FCA Canada will contact owners by mail and instruct you to take your truck to a dealer to inspect and replace the wheel studs, as necessary. They will also provide an update for the torque specification listed in the owner's manual.
Recall 2018269635,880 units in Canada
Engine
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Recall 20176637,391 units in Canada
Accessories
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 2017659290,200 units in Canada
Powertrain
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
Recall 201744149,697 units in Canada
Engine
On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the water pump with a new one.
Recall 201633742 units in Canada
Powertrain
On certain cab chassis trucks, due to a defect in the transfer case, the rear main output shaft could fracture. This could result in a loss of motive power, which, in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash. This would also cause a loss of PARK functionality when in two wheel drive, potentially leading to unintended vehicle movement. These issues could result in injury and/or damage to property Correction: Dealers will replace the transfer case. Note: The vehicle will remain operable in four wheel drive.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 120,000 milesHollywood, SCCrash3 injured
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2016 Ram 5500. The contact stated that while driving at approximately 15 MPH the driver's side rear outer wheel suddenly detached from the vehicle. Upon inspection, it was discovered that all ten lug nuts securing the wheel had sheared off causing the failure to occur. The vehicle was taken to the local dealer who serviced the vehicle under the NHTSA recall campaign number: 21V398000(Wheels). The lug nuts were replaced and the recall was completed. Approximately 3 months later the same failure occurred on the front driver's side wheel. The contact stated that while driving 70 MPH the wheel suddenly detached from the vehicle causing the driver to lose control of the steering and crash into a concrete barrier. Upon inspection, it was discovered that the 10 lug nut bolts had also sheared off causing the wheel to detach from the vehicle. During the crash the front driver, front passenger, and rear passenger side occupant all sustained neck and back injuries that later required medical treatment. A police report was taken at the scene and the vehicle was later towed back to the local dealer. The vehicle was not repaired under the previous recall campaign. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 120,000.
NHTSA complaint #11527014 — an unverified report by a vehicle owner.
at 140,000 milesHollywood, SCCrash
WHEELS
The contact owns a 2016 Ram 5500. The contact stated while driving approximately 15 MPH and making a left turn the dual left rear tires had separated from the vehicle and the vehicle landed on the axle. The contact stated no warning light was illuminated. The contact stated that he had the vehicle towed to a dealer who determined that the studs had sheared from the wheel and found that his vehicle had NHTSA Campaign Number: 21V398000 (Wheels) associated with the VIN. The vehicle had been repaired. However, the vehicle suffered a similar tire separation on the front driver's side tire. The contact stated that the vehicle swerved across two lanes of traffic on the highway and crashed into the highway barrier. The contact stated that the vehicle had suffered damage to the entire left side of the vehicle. The contact stated that police were on the scene and wrote a traffic ticket. The contact said that there were no injuries. The contact stated that the vehicle was towed back to the same dealer who did not repair the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11523240 — an unverified report by a vehicle owner.
at 82,000 milesBangor, MEFire
POWER TRAIN
OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN ON A HIGHWAY AT ABOUT 50 MPH WHEN THE TRANSFER CASE FAILED.
NHTSA complaint #11269389 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 23,000 milesMt Carmel, PA
ENGINE
The contact owns a 2016 Ram 5500. The contact stated that while driving 35 MPH on several occasions, the vehicle lost power and unintendedly decelerated. The check engine warning light was illuminated. The vehicle was taken to the residence and there was smoke coming from the engine and there was oil underneath the engine compartment. The contact stated that an independent mechanic arrived at the residence and retrieved a fault code referencing an exhaust system failure and a fire risk. The vehicle was not repaired. The vehicle was then towed to a dealer, where it was diagnosed and DTC: P003A (Turbo supercharger boost control module position exceeded learning limits, U010C - lost communication with turbocharger control module, FP2BAC - NOx exceedance deactivation of EGR) were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.
NHTSA complaint #11744191 — an unverified report by a vehicle owner.
at 156 milesLaconia, NH
POWER TRAIN
The contact owns a 2016 Ram 5500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The contact stated that the transmission was loud and vibrated abnormally while driving. The contact previously owned a 2014 Ram 5500 with a noisy transfer case which caused the vehicle to vibrate abnormally, and due to the failure, the contact was given a newer model vehicle. The contact stated that the current vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156. The VIN was invalid.
NHTSA complaint #11670776 — an unverified report by a vehicle owner.
at 365,047 milesOlathe, KS
WHEELS
The contact owns a 2016 Ram 5500. The contact stated that on two separate occasions while his driver was driving at an undisclosed speed, the vehicle started to shake violently when all four tires detached from the vehicle. As a result, the contact’s driver was able to navigate the vehicle to safety. The vehicle was towed to an auto repair shop where it was diagnosed that the wheels studs had detached from the wheels and needed to be replaced. The vehicle was repaired however the failure recurred. The contact then received notification of the NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then towed to the dealer where it was diagnosed that the rear driver’s and passenger’s side wheel studs and lug nuts had detached and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact inquired about reimbursement; however, the contact was denied reimbursement and informed that vehicle was outside of the warranty contract and had expired. The contact was informed that parts were not part of the recall repair. The failure mileage was approximately 365,047.
NHTSA complaint #11547069 — an unverified report by a vehicle owner.
Cincinnati, OH
WHEELS
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
NHTSA complaint #11541453 — an unverified report by a vehicle owner.
Cincinnati, OH
UNKNOWN OR OTHER
We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.
NHTSA complaint #11541453 — an unverified report by a vehicle owner.
at 120,000 milesHollywood, SCCrash3 injured
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2016 Ram 5500. The contact stated that while driving at approximately 15 MPH the driver's side rear outer wheel suddenly detached from the vehicle. Upon inspection, it was discovered that all ten lug nuts securing the wheel had sheared off causing the failure to occur. The vehicle was taken to the local dealer who serviced the vehicle under the NHTSA recall campaign number: 21V398000(Wheels). The lug nuts were replaced and the recall was completed. Approximately 3 months later the same failure occurred on the front driver's side wheel. The contact stated that while driving 70 MPH the wheel suddenly detached from the vehicle causing the driver to lose control of the steering and crash into a concrete barrier. Upon inspection, it was discovered that the 10 lug nut bolts had also sheared off causing the wheel to detach from the vehicle. During the crash the front driver, front passenger, and rear passenger side occupant all sustained neck and back injuries that later required medical treatment. A police report was taken at the scene and the vehicle was later towed back to the local dealer. The vehicle was not repaired under the previous recall campaign. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 120,000.
NHTSA complaint #11527014 — an unverified report by a vehicle owner.
at 140,000 milesHollywood, SCCrash
WHEELS
The contact owns a 2016 Ram 5500. The contact stated while driving approximately 15 MPH and making a left turn the dual left rear tires had separated from the vehicle and the vehicle landed on the axle. The contact stated no warning light was illuminated. The contact stated that he had the vehicle towed to a dealer who determined that the studs had sheared from the wheel and found that his vehicle had NHTSA Campaign Number: 21V398000 (Wheels) associated with the VIN. The vehicle had been repaired. However, the vehicle suffered a similar tire separation on the front driver's side tire. The contact stated that the vehicle swerved across two lanes of traffic on the highway and crashed into the highway barrier. The contact stated that the vehicle had suffered damage to the entire left side of the vehicle. The contact stated that police were on the scene and wrote a traffic ticket. The contact said that there were no injuries. The contact stated that the vehicle was towed back to the same dealer who did not repair the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11523240 — an unverified report by a vehicle owner.
at 175,000 milesFerndale, WA
WHEELS
The contact owns a 2016 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the local dealer and other unknown dealers informed the contact that they could not accommodate the vehicle for recall repair. The contact stated while his driver was driving at 50 MPH, the rear passenger's side tire inadvertently detached and rolled away. The driver was able to veer to the side of the road. There were no injuries sustained. The vehicle was towed to an independent mechanic where it was diagnosed that all ten-wheel studs were missing. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 175,000. Parts distribution disconnect.
NHTSA complaint #11477230 — an unverified report by a vehicle owner.
at 91,000 milesWest Jordan, UT
STEERING
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
NHTSA complaint #11403861 — an unverified report by a vehicle owner.
at 91,000 milesWest Jordan, UT
SERVICE BRAKES
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/
NHTSA complaint #11403861 — an unverified report by a vehicle owner.
at 175,000 milesChrystal, ME
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AN VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V495000 (POWER TRAIN). THE FAILURE MILEAGE WAS 175,000.
NHTSA complaint #11395691 — an unverified report by a vehicle owner.
at 82,000 milesBangor, MEFire
POWER TRAIN
OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN ON A HIGHWAY AT ABOUT 50 MPH WHEN THE TRANSFER CASE FAILED.
NHTSA complaint #11269389 — an unverified report by a vehicle owner.
at 72,000 milesBaton Rouge, LA
POWER TRAIN
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
NHTSA complaint #11269161 — an unverified report by a vehicle owner.
at 72,000 milesBaton Rouge, LA
ELECTRICAL SYSTEM
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.
NHTSA complaint #11269161 — an unverified report by a vehicle owner.
at 118,000 milesNEW Hampton, NH
ELECTRICAL SYSTEM
ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.
NHTSA complaint #11266093 — an unverified report by a vehicle owner.
at 77,122 milesLiverpool, NY
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE RAM (LOCATED AT 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,122. *DT CONSUMER STATED EVEN THOUGH THE VEHICLE IS PLACED IN PARK THE VEHICLE ROLLS FORWARD OR BACKWARD DEPENDING ON THE INCLINE. UPDATED 12/07/18 *JB *DT*JB *DT
NHTSA complaint #11142105 — an unverified report by a vehicle owner.
Brooklyn, NY
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING DOWN THE ROAD, I FELT A SLIGHT VIBRATION AND THEN A LOUD BANGING NOISE FROM UNDERNEAT THE TRUCK. I LOST POWER AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN FOUND PARTS OF THE TRANSMISSION ON THE ROAD AND ALOT OF FLUID. THE ENGINE WAS SMOKING BUT DID NOT CATCH FIRE
NHTSA complaint #11121408 — an unverified report by a vehicle owner.
at 46,610 milesConverse, TX
WHEELS
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
NHTSA complaint #11101984 — an unverified report by a vehicle owner.
at 46,610 milesConverse, TX
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.
NHTSA complaint #11101984 — an unverified report by a vehicle owner.
at 4,500 milesCamano Isalnd, WA
STEERING
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
NHTSA complaint #10992833 — an unverified report by a vehicle owner.
at 4,500 milesCamano Isalnd, WA
SUSPENSION
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
NHTSA complaint #10992833 — an unverified report by a vehicle owner.
at 4,500 milesCamano Isalnd, WA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
NHTSA complaint #10992833 — an unverified report by a vehicle owner.
at 91 milesValley Mills, TX
STEERING
TRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVING 65-76 MPH. HAPPENS WHEN VEHICLE IS IN MOTION ON THE HIGHWAY BETWEEN 60-75 MPH. THIS VEHICLE HAD 2 MILES ON IT WHEN PURCHASED. ALL TIRES HAD THE RECOMMENDED AIR PRESSURE IN THEM. PROBLEM IS INTERMITTANT. THIS HAS HAPPENED MULTIPLE TIMES.
NHTSA complaint #10808615 — an unverified report by a vehicle owner.
at 91 milesValley Mills, TX
SUSPENSION
TRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVING 65-76 MPH. HAPPENS WHEN VEHICLE IS IN MOTION ON THE HIGHWAY BETWEEN 60-75 MPH. THIS VEHICLE HAD 2 MILES ON IT WHEN PURCHASED. ALL TIRES HAD THE RECOMMENDED AIR PRESSURE IN THEM. PROBLEM IS INTERMITTANT. THIS HAS HAPPENED MULTIPLE TIMES.
NHTSA complaint #10808615 — an unverified report by a vehicle owner.